DoubleCheck supported in establishing a new Win/Loss program and process, including supporting overall execution, engaging with customers and prospects to target win/loss surveys and interviews, executing and transcribing interviews, as well as producing quarterly Executive Insights reports. Review collected by and hosted on G2.com.

DoubleCheck has been very professional and supported us in a super agile manner to work through issues and challenges as we set up a new program and rolled it out globally. In particular, they brought extensive experience to the table that allowed us to avoid problems and understand how best to navigate a program across countries, business cultures, and sales teams.

Their approach to working with our customers and prospects has been perfect. Their interviewer is very knowledgeable about the technology space and brings that background and expertise to each interview. We discuss findings on a bi-weekly basis to continuously hone our insights and get the maximum value from interviews. Review collected by and hosted on G2.com.

Our company wanted to go deeper into why deals were being won and lost across our major segments. Review collected by and hosted on G2.com.

DoubleCheck was relentlessly focused on delivering on project goals and providing meaningful insights. Our teams couldn't have been happier with the outputs. Review collected by and hosted on G2.com.

DoubleCheck conducted client interviews to gather feedback on the buyer's journey and distill this data into actionable insights. Focus included understanding details behind customer business drivers, evaluation criteria, feedback on the product, sales experience, competitive intel, etc. Review collected by and hosted on G2.com.

Most comprehensive solution for our needs. Pre-interview discovery and collaborative process for building out the survey and interview questions. Expectations consistently set/met. Clear communication. Summary analysis of findings at the end of the project with access to a system to conduct further analysis. Review collected by and hosted on G2.com.

DoubleCheck worked directly with our prospective clients to analyze, in-depth, why we are winning certain opportunities and losing others. By taking a third-party approach to interview prospective clients, DoubleCheck can uncover insights that the internal sales team typically cannot or does not capture. Review collected by and hosted on G2.com.

We are able to uncover insights into the purchasing process that we otherwise are not able to gather. DoubleCheck takes it a step further to pickup on trends and themes into our Win/Loss analysis. Review collected by and hosted on G2.com.

Double Check helped us test internal hypotheses for churn for an important part of our business. Review collected by and hosted on G2.com.

Throughout the engagement, DoubleCheck was hands-on, flexible, and responsive. They learned our business quickly and applied their expertise to design an effective study and engage with our internal stakeholders. The quality of the resulting insight was outstanding and demonstrative of the quality of the Research Director who partnered with us. Review collected by and hosted on G2.com.

Win/Loss interviews to support improved sales positioning and influence the product roadmap with customer requirements. Review collected by and hosted on G2.com.

The entire experience was fantastic, from the bid process through to obtaining the customer feedback. Review collected by and hosted on G2.com.

DoubleCheck is a key part of our Win-Loss Program. We provide them with a list of accounts (both Wins and Losses) and they then conduct in-depth surveys and interviews. Review collected by and hosted on G2.com.

They provide us valuable insights that we could not gain ourselves, as people are more likely to share details with an independent third party. Review collected by and hosted on G2.com.

DoubleCheck does a fantastic job distilling insights from won and lost opportunities. They are timely, professional, and thorough.

They helped my (B2B SaaS) company conduct a win/loss analysis by interviewing more than a dozen accounts we had recently won or lost. They translate their insights into usable analysis, which helps us make ongoing decisions about where to invest time and energy in our sales process. Review collected by and hosted on G2.com.

Weekly check-ins, and their professional and results-oriented approach to interviewing clients and lost opportunities. Review collected by and hosted on G2.com.

We initially came to DoubleCheck because we started to expand our product capabilities to the point that we entered a new market. This market is saturated with vendors so competitive insights are critical to our ability to sell which is how we became interested in win loss reports. We also were curious to see if our understanding of why we lost a deal was similar to the customer's reasoning on why we lost. In addition, we wanted to understand if there was a difference between the two, why did it exist. Review collected by and hosted on G2.com.

DoubleCheck works with many software vendors, so they have a vast amount of experience running effective win loss programs. I'm in a unique position where competitive intelligence is not my full-time role so I wanted to work with a company that could give me the tools and confidence to run the program effectively. DoubleCheck is consultative, completely tailoring their win loss program to your company's needs. They did their due diligence upfront to understand our company and what our executive team was looking to get out of the program. We were having challenges initially with internal buy-in and they offered a lot of guidance to get the support of our internal stakeholders. I have been consistently impressed with their customer-first approach. They constantly ask for feedback on what they can do better and are always offering to help pull together data for presentations or any other content needs you may have. In my experience with outside vendors, DoubleCheck is by far the most proactive team I've ever worked with. Review collected by and hosted on G2.com.

Doublecheck helped us create a win/loss analysis report focused on some key prospects and customers. The interview process went very smoothly, and the end product helped structure the competitive analysis, product feedback, and sales input in an actionable format that helped us celebrate the wins and clearly address the gaps. We'd recommend them, and look forward to working with them again. Review collected by and hosted on G2.com.

Their project manager was very responsive and worked with us to develop the criteria needed to produce a strong, actionable report. Review collected by and hosted on G2.com.