NP
Nishit P.
Mid-Market (51-1000 emp.)
"A good hands-on experience!"
4.5/5
What do you like best about KloudGin Field Service and Asset Management?

The Work Order Submission and Dispatch feature along with Maps integration into the application makes it impressive for me as location of the field worker can be tracked along with live status of Work Order. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Nothing per se, the only things I'd like to mention are that sometimes the application does take some time to reflect changes or needs a re login for the changes to reflect. Review collected by and hosted on G2.com.

BH
Brandon H.
Field Work Management Business Lead
Mid-Market (51-1000 emp.)
"The Software and The Team"
5/5
What do you like best about KloudGin Field Service and Asset Management?

I've been working with the KloudGin software for years now ushering it through implementation and support post go-live. We have had great luck with adaption from all parts of the company. We made the difficult leap for our field users from a decentralized, paper-based work to a fully digital and centrally managed work order experience. It was intuitive for the users to learn and adaptive as we found received new requests from users. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Like any technology, the question isn’t whether you run into challenges, but it's more about how the team reacts to them. The team at KloudGin not only makes you feel like part of their inner circle but also invested in their clients as if the client's business is their own. So any challenge we ran into was quickly resolved and followed up on to make sure there weren't any lingering effects that they can help with. Review collected by and hosted on G2.com.

KO
Kelly O.
Operations Superintendent
Small-Business (50 or fewer emp.)
"KloudGin Review"
2/5
What do you like best about KloudGin Field Service and Asset Management?

There are many features that are customizable. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

New updates have removed or restricted functionality, such as Work order Sub-Statuses (i.e., On hold-P.O., On Hold - Parts, etc.) and the ability to create multiple Survey lines at once. There is also no ability to have a Multi-asset Work order and Review collected by and hosted on G2.com.

JP
Jimil P.
Mid-Market (51-1000 emp.)
"Product Training"
4/5
What do you like best about KloudGin Field Service and Asset Management?

THe platform lets your manage your assets with ease and manage the workforce as required. The navigation within the system is really easy. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

There is nothing as such to dislike about the platform. Review collected by and hosted on G2.com.

AN
Arnav N.
Practice Manager
Mid-Market (51-1000 emp.)
"Cloud-based, Intuitive UI, highly customizable platform for Field Service & Asset Management"
5/5
What do you like best about KloudGin Field Service and Asset Management?

The UI is very intuitive and the tool is cloud based so implementation is faster.

It is best tool for healthcare, telecom, utility and energy sector companies. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Not much to dislike. There is scope for improvement in some pages but definitely not something which our users are not comfortable with. Review collected by and hosted on G2.com.

Gunjan G.
GG
Gunjan G.
Business Analyst
Mid-Market (51-1000 emp.)
"Best platform for work and people managementment"
4/5
What do you like best about KloudGin Field Service and Asset Management?

We can have most of our data in a single atmosphere, making us very efficient and quick decision makers Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

The turn around time with the customer service team Review collected by and hosted on G2.com.

Response from Tanya Stricker of KloudGin Field Service and...

I am sorry to hear that you didn't receive a timely response from our customer service team. We track and maintain SLAs based on the support level your organization has enrolled in. We strive hard to exceed them and have done that so far. If there is a specific case that you are referring to, please send it to us at support@kloudgin.com and we will look to see what happened and get back to you.

Pratik S.
PS
Pratik S.
Associate Consultant
Small-Business (50 or fewer emp.)
"Great learning experience"
5/5
What do you like best about KloudGin Field Service and Asset Management?

I learnt to create dashboards and how to create editable table and transaction form in dashboard.I also learn to add actions, applying filters,conditions etc in the table and form. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Nothing.everything is good about kloudGin FSM and EAM. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Reliable Cloud service"
5/5
What do you like best about KloudGin Field Service and Asset Management?

Ability to help Business schedule, optimize and provide excellent Customer Service using the product and features that KloudGin provides. The time lag is minimal, which is a plus. The App is user-friendly and needs minimum intervention, especially when getting new users on board. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Though we encounter issues, most of which are temporary glitches and slowness but are quickly resolved by the KloudGin support team. If this can be avoided or fixed before users report problems while accessing the App on their device, that'd be great! Review collected by and hosted on G2.com.

PV
Princee V.
Small-Business (50 or fewer emp.)
"User Friendly. Platform independent"
4/5
What do you like best about KloudGin Field Service and Asset Management?

User friendly, easy to use and platform independent. Easy to understand Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

At first it was bit difficult to work on kloudgin designer so if possible make kloudgin designer more user friendly Review collected by and hosted on G2.com.

RS
Ravina s.
Small-Business (50 or fewer emp.)
"Emerging Best Platform to learn"
4/5
What do you like best about KloudGin Field Service and Asset Management?

The User-friendly environment is the best feature of Kloudgin gives simple easy to use access for everyone Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Nothing, I guess kloudgin is perfect for everyone Review collected by and hosted on G2.com.