--- title: Klevu Reviews meta_title: 'Klevu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Klevu works for a business like yours. aggregate_rating: rating_value: 3.0 review_count: 3 scale: '5' date_modified: '2026-08-04' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Klevu Reviews **Vendor:** Athos Commerce **Category:** [Site Search Software](https://www.g2.com/categories/site-search-software) **Average Rating:** 3.0/5.0 **Total Reviews:** 3 ## About Klevu Klevu AI Ecommerce Search & Discovery is headless compatible, and includes AI--powered Site Search, Smart Category Merchandising, Smart Recommendations and a Personalisation Engine, all powered by real-time buyer intent. Klevu has helped merchants: Increase conversion from search by 6x, Increase AOV by 6% via search and Increase site-wide ecommerce conversion by 15%. The Klevu AI Search & Discovery Platform includes: Klevu AI Ecommerce Site Search Rich autocomplete and relevant search results Search as you type Natural Language Processing (NLP) AI-powered self-learning on-site search bar Supports long tail and voice based search Error tolerance, stop words and inflections Automated product catalogue enrichment Real-time search trends and personalisation Visual merchandising of search results Search Keyword-based product promotion -------------------------------- Klevu AI Ecommerce Merchandising Balance AI and strategic control Automatic and visual merchandising of collection pages Dynamic filters and SEO-friendly collection page layouts Plan ahead for campaigns and add merchandising banners Drag and drop visual merchandising Pin hero products to always remain at the top of collections Schedule time-bound campaigns for visual banners and product boosting Save time with simple to copy rules across all categories or selected categories -------------------------------- Personalized Product Recommendations Hyper-relevant AI product recommendations based on search Self-learning with each click, search query and purchase Choose a variety of recommendation types including trending, new, highly-rated, and related to past purchase Recommendations of the most popular products (based on clicks and views and search) Encourage upsell and cross sell on home, collection, product detail and cart pages. Personalization Engine Display the most relevant products at the best time Simple out-of-the-box activation, and fully customisable with the Klevu API Personalise all website pages including homepage, listing pages, product detail pages, and checkout pages Personalize with little history of interactions, using learning from others. -------------------------------- Why Choose Klevu? Easy to use and quick time to value Klevu software is API-first and headless compatible Natural Language Processing used in search Product-Wide AI and Machine Learning 24/7 Support Language-agnostic search and tailor-made for international store -------------------------------- Klevu helps connect people to products they want to buy. Through AI and NLP-powered discovery technology, Klevu enables merchants to deliver hyper-relevant, personalized experiences powered by real-time buyer intent. Klevu discovery technology balances AI automation and strategic control, is quick and easy to install and compatible with all ecommerce platforms. Klevu powers thousands of ecommerce businesses worldwide and has offices in the UK, US, Sweden, Finland, Australia and India. ## Klevu Pros & Cons **What users like:** - Users benefit from **AI-powered relevance** , enabling seamless product discovery and smoother shopping experiences with boosted sales. (2 reviews) - Users benefit from **sales growth** through Klevu's ability to enhance product visibility and improve customer search experience. (2 reviews) - Users value the **search efficiency** of Klevu, which delivers relevant results quickly and enhances the shopping experience. (2 reviews) - Users value the **AI-powered relevance** of Klevu, enhancing product discovery and driving sales through smarter searches. (2 reviews) - Users value the **AI-powered relevance** of Klevu, enhancing product discovery and boosting conversion rates effectively. (2 reviews) - AI Technology (1 reviews) - Artificial Intelligence (1 reviews) - Conversion Optimization (1 reviews) - Engagement (1 reviews) - Experience (1 reviews) **What users dislike:** - Users find Klevu to be **expensive** , particularly for smaller or new stores with tighter budgets. (2 reviews) - Users find the **setup process complex** , as it requires careful configuration and ongoing adjustments for optimal results. (1 reviews) - Users find the **design/UX adjustments** necessary to integrate Klevu widgets with their brand quite challenging. (1 reviews) - Users face **developer dependency** challenges, needing more technical skills and facing higher costs for desired outcomes. (1 reviews) - Users face **difficult configuration** challenges with Klevu, requiring careful setup and ongoing adjustments for optimal results. (1 reviews) - High Learning Curve (1 reviews) - High Subscription Costs (1 reviews) - Lack of Customization (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - [View Klevu pricing details and edition comparison](https://www.g2.com/products/klevu/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+01%3A01%3A48+-0500&secure%5Bsession_id%5D=7b14024e-6452-47f3-b392-d131837d03bd&secure%5Btoken%5D=09db8f16dcb70069b5f1d800207e66054aeac69d99d01910fb62c0d89bdf6b75&format=llm_user) ## Klevu Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## Klevu Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Merchandising** - Product Recommendations - Product Search - Product Display - Media File Storage - Web Content Management **Search Setup** - Indexing - Auto Complete - Product Information - Stemming **Agentic AI - Site Search** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Templates** - Library - Customization - Optimization **Analytics** - Reports & Analytics - Customer Data **Product Discovery** - Recommendations - Conversion - Personalization - Faceted Search - Ranking and Relevancy **Search Experience Management - Site Search** - Query Suggestions - Typo Tolerance - Synonyms - Natural Language - Rankings - Personalization **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Integration** - E-Commerce - PIM - Merchadising **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Multichannel** - Web - Email - Mobile **Generative AI - Site Search** - Text Generation - Text Summarization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Klevu Alternatives - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (430 reviews) - [Nosto](https://www.g2.com/products/nosto/reviews) - 4.6/5.0 (226 reviews) - [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) - 4.8/5.0 (427 reviews)