Klenty Reviews & Product Details

We have been using Klenty for over a year. Having compared many solutions over time, Klenty stands out in terms of functionality, user experience, ability to scale, and integrations. The complete tool has been created from the first principles point of view and this allows to incorporate many of the use cases for a marketer. What we have been impressed with has been the founder's approach towards constant product iteration leading to new features like hot prospects being released.

The customer support team of Klenty is just amazing. Our interactions with Bala, Ranjit, and others have shown us how each member of the team likes to go above and beyond to help with the needs of the customers as well educate them on best practices. Over the time, Team Klenty has become an extension to our marketing team. Review collected by and hosted on G2.com.

Though these are more as areas of improvement and less of a dislike it would be great to have klenty add some more support on weekends as well as create a newsletter or regular digest to update customers on new features. Review collected by and hosted on G2.com.

It only took me a few hours to get used to the product, after a few days I was running multiple email campaigns with great success. Without even realizing there was this amazing support team there to help keep you working at an optimum level, one of their representatives connected with me on linked and assisted me with many features I was unaware of.

I also booked in a 1 on 1 support call on Teams with one of Klenty's support team, and he assisted me with more advanced settings to ensure we were running at hoped. Review collected by and hosted on G2.com.

nothing that I can think of as of yet, but if anything comes up i'll come back and update this. Review collected by and hosted on G2.com.

We use the Zapier integration heavily to link Klenty to our CRM (ActiveCampaign) and this works well once set up. The team is generally good about responding to support queries, not that we've had to make many in the last year or so. At this point we can set up new cadences and get leads flowing through them with ease. The level of analytics is enough for us to monitor cadence performance. We're looking forward to the upcoming lead scoring feature. Review collected by and hosted on G2.com.

The UI can be a little clunky in places but this is a minor issue. The API is a bit rough around the edges but most people won't be using this directly. Review collected by and hosted on G2.com.

You can send 10 times the email/reach 10X the customers. Cadence is key to the value. The ability to make a stream of messages that are individualized is very powerful. Targeting each prospect and customer type. Like a government customer, military customer, small customer, mid size customer, big customer, start ups, agriculture customer, forestry customer, fishing and hunting customer, Mining customer, utilities customer, construction customer, manufacturing customer, wholesale trade customer, retail trade customer, transportation and warehousing customer, information data base customer, finance and insurance customer, real estate customer, rental and leasing customer, scientific and technical services customer, administration customer, business support customer, waste management services customer, educational services customer, healthcare customer, and social assistance customer, arts customer, entertainment customer and recreation customer, accommodation and food services customer. That's the point you can keep growing. Review collected by and hosted on G2.com.

When you make a new email in cadence it should have the settings as the others. Review collected by and hosted on G2.com.

We don't have to remember the follow-up dates, you just need to add the email and prospects in the cadence and klenty will send follow-ups to all prospects on the time you have set. Also, the reports help in analyzing your reach out process, tells you the no. of email sent, mail that were opened and when they were opened, any link in the mail opened, mails that got bounced. This help you decide whom should you focus more upon, and what content of yours is actually doing wonders and what is not getting any traction. Review collected by and hosted on G2.com.

Not able to identify the bounced mails, although there is a feature for identifying the bounced mails, but it didn't identify all the mails that got bounced. The no. of bounced mails shown in the reports are much less than actual numbers which you see in your email id. Also, mail ID gets blocked sometimes due to bulk mailing. There should be feture to automatically stop the cadence when lots of mails are getting bounced of a particular format. Review collected by and hosted on G2.com.

What I love about Klenty is its exceptional reporting capabilities. You can get all kinds of reports that you can possibly imagine. Secondly, the level of control you have over everything is amazing. For instance- you can choose whether to prioritize sending first emails or follow-ups.

Other than that, the pricing is very reasonable as opposed to other similar tools and support is great. Review collected by and hosted on G2.com.

I just wish we had the ability to add as many email accounts as we like under one Klenty account. That way you get everything under one hood and it becomes easier to manage things if you are an agency or have a good number of clients.

The other area where Klenty can improve is reporting- though you can get all kinds of reports possible, it would have been better if there was just one place where you could apply filters and get the results you are looking for. It also lacks any sort of report visualization like graphs or charts that may come in handy to indicate trends.

Some other features that would be a great addition include feedback on email copy as you are creating your content and an option to remove any special formatting from your email copy. Review collected by and hosted on G2.com.

The customer support is excellent. The platform is extremely flexible in it's features. They are always updating their features. They literally respond within 5 minutes and communicate intelligently how to resolve issues quickly. The price point makes it perfect for small businesses,(they are obviously not greedy like some of their competitors) and they offer a better platform than most of the platforms on the market. Review collected by and hosted on G2.com.

Nothing. As an experienced email marketer, I have used lots of platforms, and klenty is by far one of the best. Review collected by and hosted on G2.com.

The tool is relatively simple to use and has good integration with Hubspot, which is important for us. What is really good and something that I didn't realise before signing up is the support is excellent. Some of the best I've experienced for a SaaS tool. Review collected by and hosted on G2.com.

The UI is a bit outdated and you can lose work if you don't manually click save in some areas. Besides that, it's a pretty decent tool. Review collected by and hosted on G2.com.

The tool allows me to automate the most tedious parts of cold outreach, cold emails and follow up management. Saves me a lot of time. Review collected by and hosted on G2.com.

Nothing much to dislike about the platform. Review collected by and hosted on G2.com.

The main reason I selected Klenty as compared to its peers is due to the native Pipedrive integration. Information seamlessly flows in both directions between the two platforms.

One of the most unique features to Klenty (at least a year ago when I compared platforms) was its ability to utilize an algorithm to randomize the email sending to make the emails sent via campaigns appear to be user generated. Most competitors simply use a time-based interval (i.e., 30 or 60 seconds) between emails. Klenty's feature helps to reduce the risk of being flagged as a spam sender by email servers that monitor timing of email traffic.

Klenty has an intuitive dashboard that displays the key performance indicators for my email campaigns. In a quick glance, I can visualize global performance and drill-down into individual recipient interactions. Review collected by and hosted on G2.com.

The email cadence user interface could be improved. The emails are displayed in a 'tree' format and it is difficult to understand how to change settings on individual emails or the entire cadence at first. This learning curve goes away after you try all features.

The integration between Klenty and my email service provider has failed on multiple occasions in the past. The effort required to re-connect the systems is too cumbersome. I have become aware of this issue due to email replies from recipients not being recognized in Klenty, an unfortunate issue as some recipients were continuously emailed after the initial response should have triggered the campaign to stop.

Klenty could improve their feature set by capturing additional metadata (e.g., location, device type, etc.) from the image tracking. Review collected by and hosted on G2.com.

Klenty is an excellent tool to do drip campaigns for prospects and partners. It helps us to communicate our messages personally to prospects and customers & do automatic follow-ups based on customer actions. We can track who all has read the message, clicked on the link, and has replied to the same. Based on their actions we can set up the system to do automatic response. It also helps us to keep in touch with our customer base as it is next to impossible to call and speak to all of them on a regular basis. Review collected by and hosted on G2.com.

Nothing major so far. Whenever we had some concerns the support team was there to help. Out of the box integration with popular CRMs can help. Review collected by and hosted on G2.com.

Klenty is very easy to use and to personalizar emails. The templates and cadence allow the use of photos, links and provides a very attractive and compelling email. I have had great success in a very tough business for bulk emails (Private Banking). Klenty has provided me with many new clients and thousands of dollars of income stream.

Whenever I have had any difficulties, the support team is always there to resolve your problems.

I recommend Klenty 100%. Review collected by and hosted on G2.com.

More than a dislike, a word of advice. Make sure sure the timing of your emails is random at between 120 y 180 seconds. I made the mistake of keeping the timing fixed at 120 seconds and started getting picked up as Spam Review collected by and hosted on G2.com.

It's to easy to create different cadences, introduce A/B test.

The best part is that we use it with Hubspot, our CRM, so we not also send emails, but also create new leads when they answer our emails.

Also the support is very good, they take care of their users. Review collected by and hosted on G2.com.

Actually, we didn't have problems with the Klenty, so I don't have something I dislike.

Maybe at first you need some guide, but, it's not that difficult to use it. Review collected by and hosted on G2.com.

Customer service is fantastic and the personal onboarding was very welcomed. Review collected by and hosted on G2.com.

Some of the interface is a little unintuitive, but customer-service does a great job explaining what isn't clear. Review collected by and hosted on G2.com.

Klenty has lots of nice features to automate sales

There are lots of good options to setup email campaigns and for example Custom Domain Tracking is very good feature to have. Review collected by and hosted on G2.com.

Even it´s easy to use, you need some time to master it. Review collected by and hosted on G2.com.

Klenty allows me to use sequence and iterations with different market targets and buyers persona in different countries.

I also use the dashboard for metrics. Review collected by and hosted on G2.com.

I think that a pricing strategy for scaling the service could be a good idea. Review collected by and hosted on G2.com.

Klenty has been a great way to reach mass amounts of people in regards to sales. It is very user friendly, and I like how you can create numerous email chains for different industries / categories. This helps to distinguish individual uniqueness. It also has a function that allows you to test different versions of your cadence to see which version gets the highest response. Review collected by and hosted on G2.com.

I have had Klenty for over a year now and haven't found much to dislike. It takes some time to understand all of the different functions, but once you get those down things flow pretty easily. Review collected by and hosted on G2.com.

I've been using Klenty for a while now, and I'm really impressed with how easy-to-use the program is. And especially that it works very well. Very easy to use and if you have questions you will be helped very quickly by customer service, with very good answers, help and examples. Review collected by and hosted on G2.com.

I have no comments or points for improvement at the moment Review collected by and hosted on G2.com.

I like that it is a monthly cost that can go up and down based on your business needs.goals. Klenty grows with your business and is future proofed. Review collected by and hosted on G2.com.

Better integration with LinkedIn and Outlook. Better UI Review collected by and hosted on G2.com.

That you can automate candence, then you can also compare it to other solutions and is far better ux.

Also you dont get banned or spam. Review collected by and hosted on G2.com.

You cant add more users and you cant use it to nurture prospects but over all is a great tool. Review collected by and hosted on G2.com.

Customer support is amazing. We've gotten quick responses and solutions every time. Review collected by and hosted on G2.com.

UI is lacking. It's not always clear how to take action. Review collected by and hosted on G2.com.

AB email testing feature that allows you to see which email subject drives the most engagement Review collected by and hosted on G2.com.

privacy setting and contact tidy up. But it's getting better Review collected by and hosted on G2.com.

A few features which I really like is offering a lot of features at an affordable cost, some of the best ones being, step settings per cadence, sending limits, template management, WYSIWYG creation and etc. Review collected by and hosted on G2.com.

You do not get to see the sending calendar of the cadences running in particular email accounts as a whole.

And a few small features- like when you are sending your email follow-ups in the same thread, the subject line does not carry forward on it own. Rather you have to copy-paste it on your own. Hence setting up a campaign becomes a cumbersome process. Review collected by and hosted on G2.com.