Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Excellent"
4/5
What do you like best about Kleene?

Their support is timely and professional, and they are super friendly and always willing to help. They are continuously growing the platform and improving its capabilities, and in the 2 years I've been using Kleene their app has significantly improved, with tons of new functionality introduced. The app is also quite easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

Some features are still a bit basic but they are constantly reviewing user feedback and making improvements Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"Excellent product and support"
5/5
What do you like best about Kleene?

Kleene is a great ELT platform with a very easy to use interface. It offers good scheduling, logging and error handling features.

The initial Kleene analyst (Daniel) that helped set up our data was great to work with. Ongoing communication and support are excellent (Dani). Review collected by and hosted on G2.com.

What do you dislike about Kleene?

As one would expect there have been some minor bugs along the way, but any issues are always resolved quickly. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Simple Saas ETL tooling. Perfect for distributed data."
5/5
What do you like best about Kleene?

Simplicity of use. Onboarding and implementation is technically excellent and the support team is great. We have been able to integrate with secure SQL and Blob Storage accounts with little hassle. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

Very little. I would like a little more intellisense in the SQL editor to aid with ASCII and a reverse ETL tool set. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Nice team to work with!"
5/5
What do you like best about Kleene?

The team is very professional and supportive. The consultant share advise to us for upskill at Kleene app and BI tools.

The Kleene app is easy to use with clear structure. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

Nothing i am aware, no downsides. Everything is good Review collected by and hosted on G2.com.

Luis  N.
LN
Luis N.
Business Intelligence Analyst
Small-Business (50 or fewer emp.)
"A good product paired with excellent customer support"
4/5
What do you like best about Kleene?

Kleene has a considerable number of app integrations and the team is always building new connections which maximizes the warehousing main advantage of having all data in one place.

Adding to that, setting up new connections and extractions is a simple and effortless process. Automatic data pulling has shown to be reliable, no errors until now.

The highlight would be the Customer Support and Development Teams. Throughout the entire journey we have been able to provide feedback and discuss our needs (even beyond classic ETL) with Kleene's Customer Success Team. And they have been super efficient in providing answers and/or solutions. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

The SQL console still needs work. It lacks visual space in my opinion. Double console option (like Bigquery) would be great as well.

I've also experienced some periods where Kleene was down, although they were not long. Review collected by and hosted on G2.com.

Lora K.
LK
Lora K.
Data engineer
Small-Business (50 or fewer emp.)
"Amazing team behind a great product"
5/5
What do you like best about Kleene?

The best thing about Kleene is their team, who have always been there for us when we need them, responding quickly and with helpful suggestions.

We have been using Kleene for about a year and a half now, and it has been game-changing for decision-making. Would recommend Kleene to any team who wants to become more data-driven. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

Nothing really! With every software, there are minor issues every once in a while, but the Kleene team are always super quick to communicate and resolve them. They truly do listen to feedback. Review collected by and hosted on G2.com.

Matthew T.
MT
Matthew T.
Data Analyst
Small-Business (50 or fewer emp.)
"Excellent product backed by an excellent team"
5/5
What do you like best about Kleene?

We have been using Kleene for about a 6 months and the product is incredible! The team behind the operation are amazing and very supportive. I would recommend Kleene to anyone who wants to get more from their data! kleen are by far the best ELT platform I have come across. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

There has been times when the app has been down, however, Kleene are quick to respond to any queries and get the app back up and running! Review collected by and hosted on G2.com.

Maria  G.
MG
Maria G.
Product owner
Mid-Market (51-1000 emp.)
"User-friendly ELT tool"
5/5
What do you like best about Kleene?

We had no BI in place before we started using Kleene. Their customer success team helped us put a plan in place and set a deadline. We had a mix of requirements regarding connectors, some were "out of the box", but others needed to be built. Communication throughout the project was excellent (thanks, Daniella!). By the end of the first year, we had five connectors in place and transforms needed to visualise the data in Looker.

Now on our second year and still happy customers. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

I don't see any downsides on using Kleene. I'd say that a great addition would be a staging environment as you end up doing all the work in production (though you can create different schemas). Review collected by and hosted on G2.com.

DR
Daniel R.
Analytics Engineer
Mid-Market (51-1000 emp.)
"Great functionality with custom pipelines, and fantastic support"
5/5
What do you like best about Kleene?

The ability to request and build entirely new bespoke connectors, not just off the shelf. Comes with excellent built-in SQL transform capabilities. Logging feature ensures any failures in the pipelines are immediately identified and flagged. The support team is always on hand with immediate assistance and holds weekly catch-ups where we can discuss any new requests or questions about our ELT pipelines. Alongside all that, they are also incredible value for money and save us a significant amount of time to focus on delivering robust infrastructure and insightful analysis. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

Additional documentation for some of the less-used connectors would be helpful, although I am aware this is currently being built out by the team. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"The right tool to bring your BI to the next level!"
5/5
What do you like best about Kleene?

Kleene is easy to use. The team is very reliable and always happy to help. It has been a big help in bringing our BI to the next level. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

As with every software out there, Kleene has its own little bugs that are easily fixed as soon as reported. Review collected by and hosted on G2.com.