--- title: Klaviyo Reviews meta_title: 'Klaviyo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1360 reviews by the users' company size, role or industry to find out how Klaviyo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1360 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Klaviyo Reviews **Vendor:** Klaviyo **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,360 ## About Klaviyo Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a unified profile, Klaviyo powers marketing automation that drives personalized, trigger-based journeys across every channel - no extra tools or complex setup required. Join more than 170,000 businesses using Klaviyo to create a true omnichannel experience for your customers. To learn more about Klaviyo or to request a demo, visit www.klaviyo.com. ## Klaviyo Pros & Cons **What users like:** - Users enjoy the **ease of use** of Klaviyo, finding it intuitive for managing campaigns and training others. (160 reviews) - Users love the **powerful automation** of Klaviyo, enabling easy, effective, and tailored email marketing campaigns. (123 reviews) - Users value the **powerful automation** of Klaviyo, enabling tailored campaigns that enhance engagement and boost revenue. (92 reviews) - Users love the **scheduling and seamless integrations** of Klaviyo, enhancing campaign management across various platforms. (89 reviews) - Users love the **easy integration** of Klaviyo, enhancing personalized campaigns and connecting effectively with customers. (81 reviews) - Users appreciate the **easy creation** of campaigns in Klaviyo, enjoying powerful automation and intuitive features for engagement. (80 reviews) - Automation Efficiency (75 reviews) - Data Segmentation (66 reviews) - Easy Setup (62 reviews) - Customer Support (58 reviews) **What users dislike:** - Users find Klaviyo to be **expensive** with limited support, which can be overwhelming for beginners. (73 reviews) - Users find the **learning curve steep** in Klaviyo, especially newcomers who struggle with its non-intuitive features. (63 reviews) - Users express concerns about **missing features** in Klaviyo, including limited channel options and slow customer support. (57 reviews) - Users find the **limited features** of Klaviyo hinder their experience, lacking depth and versatility for brand management. (40 reviews) - Users experience **poor customer support** , with limited access and slow response times, especially on the free plan. (40 reviews) - Poor Support (32 reviews) - Not Intuitive (28 reviews) - SMS Limitations (28 reviews) - Limited Customization (24 reviews) - Steep Learning Curve (22 reviews) ## Klaviyo Reviews ### 1. Powerful Compliance Tool with Some Integration Hiccups **Rating:** 3.0/5.0 stars **Reviewed by:** Joseph G. | Senior Client Operations & Compliance Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Klaviyo?** From our financial service operation perspective, Klaviyo stands out most for its mature audience grouping capability and built-in privacy control mechanisms that fit regulated businesses perfectly. We are able to divide our investor clients accurately based on actual investment portfolios, risk appetite and client service cycles, so we can deliver targeted market insights and service reminders instead of widespread irrelevant emails. The platform keeps full records of user subscription choices and every outbound communication trail, which fully satisfies GDPR, MiFID II and local BaFin supervision demands, and largely cuts down our workload when sorting out audit materials. Its easy-to-use editing module also lets our team quickly finish polishing and arranging compliant financial notification content. **What do you dislike about Klaviyo?** There are not enough professionally designed email templates suitable for financial industry scenarios. It cannot achieve stable one-click data linkage with our in-house client management system, so we have to spend extra time on manual data supplementation. It is not convenient to set up pre-release content review rules for financial marketing content. Meanwhile, its local statistical analysis reports cannot fully match the data sorting standards used in German financial institutions, requiring extra rearrangement before submitting audit documents. **What problems is Klaviyo solving and how is that benefiting you?** We adopt Klaviyo to carry out classified client email maintenance and standardized financial information distribution. It tidies up scattered client contact channels and disordered marketing sending records within the team. It standardizes the whole process of user subscription and unsubscription, standardizes financial promotional content delivery specifications, realizes traceable whole-process communication records, effectively controls industry compliance risks, and also improves the actual conversion effect of client follow-up work. ### 2. Effective SMS Features, But Costly and Clunky Email Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Lynn P. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Klaviyo?** I find that Klaviyo makes it easy to send SMS campaigns, which is quite helpful. I also appreciate how well Klaviyo integrates with Shopify and many other apps, making it easier to aggregate the data. The initial setup for SMS campaigns was pretty easy too. **What do you dislike about Klaviyo?** It's expensive and clunky. There's no easy way to take out Texas SMS numbers or specific groups without manually suppressing. They should be able to identify Texas phone numbers (or any state that requires additional registrations or regulations) and exclude them if you want. **What problems is Klaviyo solving and how is that benefiting you?** Klaviyo makes it easy to send SMS campaigns and integrates well with Shopify and many other apps, making data aggregation easier. ### 3. Easy Flows & Custom Templates, but Limited Insights and Reporting Flexibility **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Klaviyo?** Flows are easy to create and great customisation of email templates. **What do you dislike about Klaviyo?** Sometimes can be limited on flow settings and email template options. Also limited on audience insights and breakdowns for dashboards. Reporting could also be improved with drag and drop reports. **What problems is Klaviyo solving and how is that benefiting you?** Allowing us to reach our audience to drive revenue and repeat purchases. ### 4. Great Chat Support, But Texting Limits Get Expensive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Klaviyo?** Their chat support is really great and they helped me every step of the way to get the flows up and running. **What do you dislike about Klaviyo?** The limits on the texting. Needed to keep adding money to be able to text out all our contacts. **What problems is Klaviyo solving and how is that benefiting you?** I used it primarily for the flows. ### 5. Easy Setup and Native Functionality, But Dashboards Lack Detail **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Klaviyo?** Super easy to use, native functionality, clear set up **What do you dislike about Klaviyo?** Poor data visibilty, dashboards are poor and lack details **What problems is Klaviyo solving and how is that benefiting you?** Customer data capturing on-site, integration with website and other apps, segments are simple to create and find customer numbers ### 6. Easy Shopify Integration and Simple Contact Import **Rating:** 3.0/5.0 stars **Reviewed by:** Marjorie B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Klaviyo?** I like how it talks to Shopify easily. Also it’s pretty easy to import contacts. **What do you dislike about Klaviyo?** It’s not easy to build out the emails. To me this application isn’t user friendly for beginners. **What problems is Klaviyo solving and how is that benefiting you?** It’s how I communicate with my email list. I just had issues building out the automations. ### 7. Efficient Transactional Emails, but a Complicated Learning Curve and UI **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Klaviyo?** it is efficient to plan and send transactional mails to customers **What do you dislike about Klaviyo?** it is complicated to learn, and design interface is not the easiest **What problems is Klaviyo solving and how is that benefiting you?** i plan campaigns and send them to customers easily ### 8. Alternative Platfom For Email Campaigns **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Klaviyo?** I enjoy using it because it allows me to schedule campaigns and connect with other platforms such as Zapier. **What do you dislike about Klaviyo?** Their communication could improve with expectations of campaigns. **What problems is Klaviyo solving and how is that benefiting you?** I can schedule campaigns well in advance and that saves me so much time. ### 9. solid **Rating:** 3.0/5.0 stars **Reviewed by:** JACK R. | CUSTOMER SUPPORT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Klaviyo?** It is easy to use and our company has benefited from it **What do you dislike about Klaviyo?** It sends vague emails to our CS line which we are unable to track **What problems is Klaviyo solving and how is that benefiting you?** It is helping us communicate with customers regarding orders and promotions ### 10. Good product but UI is a bit outdated **Rating:** 3.0/5.0 stars **Reviewed by:** Roberto T. | University Student, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Klaviyo?** Easy to create email flows and send to customers; syncs well with shopify. **What do you dislike about Klaviyo?** The design side of the emails is a bit slow and clumsy in my opinion - needs updating **What problems is Klaviyo solving and how is that benefiting you?** Reducing mannual labour to sell products to old and new customers ### 11. Expensive and not many options **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Klaviyo?** The possibility to design the emails for desktop and mobile (even though it makes the emails weigh too much). **What do you dislike about Klaviyo?** We have lots of issues with the plugin (Magento), and there are no web automations. **What problems is Klaviyo solving and how is that benefiting you?** Sending newsletters and flows. ### 12. The other platforms I've used like this have a dedicated support person for our company. **Rating:** 2.5/5.0 stars **Reviewed by:** Lydia N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Klaviyo?** The new editor is much better and I love having the universal elements to drag and drop. **What do you dislike about Klaviyo?** Setting up segments should be more intuitive. The lack of dedicated support. Having to navigate through the huge university of information rather than just ask someone a simple question. **What problems is Klaviyo solving and how is that benefiting you?** They take care of all of the email marketing needs that I have and integrate seamlessly with our e-comm platform (Big Commerce). **Official Response from Customer Advocate:** > Hey Lydia! Thanks so much for your feedback, glad you like the new editor. I'd love to help you with your questions about support. Can you email your account info over to feedback@klaviyo.com so we can look into things? ### 13. Great and efficnent **Rating:** 3.0/5.0 stars **Reviewed by:** Louisa S. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Klaviyo?** List and segment and testing different types of email. It's pretty easy to use and learn and start right off the bat **What do you dislike about Klaviyo?** I wish it connected data better to other system. Heap. Fivetran. Segment. **What problems is Klaviyo solving and how is that benefiting you?** Email testing and language ### 14. Does the job **Rating:** 2.5/5.0 stars **Reviewed by:** Kaycee C. | Sr. Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Klaviyo?** Relatively intuitive, and it gets the job done. **What do you dislike about Klaviyo?** Not the best platform I've used, but definitely works. **What problems is Klaviyo solving and how is that benefiting you?** I used it for SMS and texting, that system was good. ### 15. Mixed bag **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about Klaviyo?** Creating segments is pretty easy to do in Klaviyo **What do you dislike about Klaviyo?** Customer support is competent, but tight better be prepared to WAIT A LONG TIME to get someone on chat support **What problems is Klaviyo solving and how is that benefiting you?** Outbound email marketing ### 16. Potential to be powerful, but full of bugs. **Rating:** 2.5/5.0 stars **Reviewed by:** Amanda F. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Klaviyo?** There is so much potential. The platform appears to be able to do some very advanced targeting. **What do you dislike about Klaviyo?** It's like the company grew too fast and there is not enough staff to support it. Tons of bugs and it takes hours (sometimes days) to get support. **What problems is Klaviyo solving and how is that benefiting you?** Targeting! I'm able to have better KPIs and show conversions. ### 17. If your store uses Magento, then don't get Klaviyo. The integration is dreadful. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Klaviyo?** Generally the support you get is brilliant. Our CSM has been useful, the support team are also helpful. The platform itself is very user friendly. **What do you dislike about Klaviyo?** Support team being based in USA. And the Magento integration being absolutely dreadful. **What problems is Klaviyo solving and how is that benefiting you?** Reduces dev time and resource, speeds up certain processes and allowed us to scale the email and CRM function rapidly. ### 18. Terrible customer protocols w/billing issues **Rating:** 2.5/5.0 stars **Reviewed by:** Curtis B. | Founder, B2B Review Fraud Detection and Protection Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about Klaviyo?** The software is good, we use it because it integrates with woocommerce and can easily send campaigns and workflow emails. It also integrates with our chrome extension which is awesome. **What do you dislike about Klaviyo?** I dislike organizations that but their own interests before customers. I don't like when they think they can do whatever they want, because they don't care if you stay or go. It's really bad. **Recommendations to others considering Klaviyo:** Don't expect much soul from this company, it appears they're too big to care about customers, but more about revenue. **What problems is Klaviyo solving and how is that benefiting you?** emailing marketing, email automation and upselling my customers with other products and also getting feedback. It helps us stay in touch, answer questions and prompt engagement. **Official Response from Miranda Kasher:** > Hey Curtis, so sorry to hear this was your experience. I'm unable to find an account for your company with any previous paid plans or billing issues, however, I'm going to connect you to a member of our team who can help you through whatever issues you may be having with another account. We're eager to make this right! ### 19. Limited when it comes to transactional emails and conditions **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Klaviyo?** Email and SMS analytics ready to use out of the box **What do you dislike about Klaviyo?** Limited options when it comes to conditions and customizability **What problems is Klaviyo solving and how is that benefiting you?** Transactional and Marketing emails and SMS. It helps by offering a drag and drop interface and analytics ### 20. It is capable of quite a lot, no doubt, but the customer support could use some help. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Klaviyo?** The ability to create almost unlimited flows based on customer attributes. **What do you dislike about Klaviyo?** Long queues for support. Old support documentation that doesn't fully address issues. Bugs in the software. **Recommendations to others considering Klaviyo:** Be sure to get every bit that you can out of the setup process. **What problems is Klaviyo solving and how is that benefiting you?** We had a lot of product recommendation issues with MailChimp. Klaviyo took care of that with ease. **Official Response from Miranda Kasher:** > Hi there, We'd love to make things right — please reach out to us at feedback@klaviyo.com so we can address the issues you've mentioned with our Support service and documentation. I've added a link to our Community Forum here as well in case you're looking for additional guidance from your peers. Looking forward to hearing from you! www.community.klaviyo.com ### 21. Great automations but buggy production issues **Rating:** 3.0/5.0 stars **Reviewed by:** Robert K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Klaviyo?** Flows are great, SMS starting point, good deliverability **What do you dislike about Klaviyo?** Logo in email wont display alt text. So basic and this has been broken for over a year now - how hard can this be to fix?? Buttons and navigation dont display correctly on some iPhones - users see just text links instead. You can break the entire email layout by using some code blocks - that shouldnt be possible. Overall, their email production tool needs some Q/A love. **What problems is Klaviyo solving and how is that benefiting you?** Great email automations and tracking. Good opt in options for websites. ### 22. Good email marketing platform for e commerce **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about Klaviyo?** The ease with wgich you can create email templates and modify the existing ones. Create workflows and see the performance. Its all handy and quick. **What do you dislike about Klaviyo?** Dynamic properties cannot be used in email templates for specific needs **Recommendations to others considering Klaviyo:** Good pick for small companies for automating marketing **What problems is Klaviyo solving and how is that benefiting you?** Us8ng klaviyo for email marketing automation. The workflows are easy to setup and the analysis is good. ### 23. Great for Price, Advanced Automation but Unreliable analytics **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Klaviyo?** Ability to create dynamic segments and flows **What do you dislike about Klaviyo?** Unreliable analytics. They never line up with Google Analytics. Klaviyo needs to work to have a more solid integration with Google Analytics. They also don't have a reliable chat support. **Recommendations to others considering Klaviyo:** Great for the price, but with the savings you sacrifice solid customer support and reliable analytics **What problems is Klaviyo solving and how is that benefiting you?** We're able to build out our automated series exponentially with Klaviyo. ### 24. Does what it needs to **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Klaviyo?** email editor is very simple, and so is setting up a sign up form **What do you dislike about Klaviyo?** analytics are spotty, created automated campaigns is tedious, segmentation is limited, searching contacts is near impossible **Recommendations to others considering Klaviyo:** good for small businesses just getting started **What problems is Klaviyo solving and how is that benefiting you?** capturing email addresses, retaining customers, and getting new users to convert ### 25. Similar to a lot of other email platforms **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Klaviyo?** IMO Klaviyo is really similar to a lot of other email platforms. One plus to it, though, is the flow system you can set up for emails. (But a downside to that is that you can't edit the "incoming" manner after originally setting it up) **What do you dislike about Klaviyo?** Lots of limitations (see likes), but their support is responsive and open to feedback. **Recommendations to others considering Klaviyo:** Compare based on price- it's so similar to other email marketing platforms (MailChimp, Constant Contact, etc) **What problems is Klaviyo solving and how is that benefiting you?** Email marketing ### 26. Big Jump from MailChimp **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2018 **What do you like best about Klaviyo?** The platform has a lot more features than MailChimp but still isn't super robust. I like the ease of use and the options to use a lot of advanced automated flows. A/B testing is a lot better over MailChimp as well and have more options to test. **What do you dislike about Klaviyo?** Some of the anaytics aren't all the way correct when looking at the Automation Flows. In order to see any data of past flows in the main dashboard you have to have that flow active. Really makes reporting time consuming as you have to go into that individual flow campaign variant to see what the numbers are. A/B testing has some great options but still lacks some options in testing automations. **What problems is Klaviyo solving and how is that benefiting you?** The business problem we are solving by using Klaviyo is having a smart email marketing platform that helps optimize campaigns through automation and a/b testing. ### 27. Brilliant Solution Missing the Most Simplest Features **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2018 **What do you like best about Klaviyo?** Customer Segmentation. Email template editor for Shopify. Admin/Interface integration with Shopify customers & Orders with detailed information per customer activity. **What do you dislike about Klaviyo?** Customer Support. Haven't had the best experience with them. They were great right up until payment hit their account. Other dislikes: Setting up something as simple as Signup Notifications ( 2 clicks in MailChimp ) has taken us 3 weeks, 2 developers and yet to get working. **What problems is Klaviyo solving and how is that benefiting you?** Customer segmentation & flows are serving us well. ### 28. Great data but expensive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2018 **What do you like best about Klaviyo?** Great data insights compiled from campaigns. If you are going to invest the time into email then this is a great tool to have. **What do you dislike about Klaviyo?** Double the price of platforms like mailchimp. You need to be fully committed to email if you want to make the price worth it. **What problems is Klaviyo solving and how is that benefiting you?** The data available from campaigns makes it easy to be more strategic. ### 29. Review of Klaviyo **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2017 **What do you like best about Klaviyo?** Intuitive, letting you easily build emails without coding knowledge. **What do you dislike about Klaviyo?** Customer support can be lacking at times. Esp is not as established or strong as larger brands. **Recommendations to others considering Klaviyo:** Utilize your account rep as much as possible and be prepared for hiccups on large retail dates. **What problems is Klaviyo solving and how is that benefiting you?** Increased frequency of emails sent based on customer actions: remails and flows. ### 30. Decent Transition Platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about Klaviyo?** I can't think of anything I like best about Klaviyo. It's decent. **What do you dislike about Klaviyo?** I don't like their segment builder. Very limited with only logic option for "exactly" matching variable with values, and not options for "contains". Similarly, the logic for flows/automations is too clunky. Not easy to use. **Recommendations to others considering Klaviyo:** If you are a growing team looking for a solution more advanced than Mailchimp, think twice about switching to Klaviyo. For just a little more money, you can get a much better platform from competitors, with a much better success team. Klaviyo is not helpful enough in my experience to warrant a move if you are considering moving to the next level of ESP. **What problems is Klaviyo solving and how is that benefiting you?** All b2c emails except abandon cart, abandon browse, and abandon search. ## Klaviyo Discussions - [How do you integrate Klaviyo?](https://www.g2.com/discussions/how-do-you-integrate-klaviyo) - 1 comment, 1 upvote - [I have not figured out how to do a nice background for my emails. I have tried saving a photo at various sizes. It always looks distorted, too large, or with obvious repeat lines.](https://www.g2.com/discussions/i-have-not-figured-out-how-to-do-a-nice-background-for-my-emails-i-have-tried-saving-a-photo-at-various-sizes-it-always-looks-distorted-too-large-or-with-obvious-repeat-lines) - 1 comment, 1 upvote - [How can I edit text overlay on an image?](https://www.g2.com/discussions/how-can-i-edit-text-overlay-on-an-image) - 1 comment, 1 upvote - [Get someone out of waiting in flows](https://www.g2.com/discussions/get-someone-out-of-waiting-in-flows) - 1 comment, 1 upvote - [How did you learn Klaviyo](https://www.g2.com/discussions/29576-how-did-you-learn-klaviyo) - 1 comment, 1 upvote - [View Klaviyo pricing details and edition comparison](https://www.g2.com/products/klaviyo/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A34%3A55+-0500&secure%5Bsession_id%5D=7c163803-60cb-420b-a3b7-8846f52f8529&secure%5Btoken%5D=ec304506a54085ed4a8df4ade6bc7fecf58d9c2b150b2d7658b1cf4ca532b127&format=llm_user) ## Klaviyo Integrations - 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[Shopware](https://www.g2.com/products/shopware/reviews) - [Skio](https://www.g2.com/products/skio-skio/reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) - [Snapchat](https://www.g2.com/products/snapchat/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [StackAdapt](https://www.g2.com/products/stackadapt/reviews) - [Stamped](https://www.g2.com/products/stamped/reviews) - [Stay AI](https://www.g2.com/products/stay-ai/reviews) - [STOQ](https://www.g2.com/products/stoq/reviews) - [Sweet Analytics](https://www.g2.com/products/sweet-analytics/reviews) - [Tiktok](https://www.g2.com/products/tiktok/reviews) - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews) - [Toast](https://www.g2.com/products/maksym-potapenko-toast/reviews) - [tresl.co](https://www.g2.com/products/tresl-co/reviews) - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) - [Twitter Ads](https://www.g2.com/products/twitter-ads/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Klaviyo Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Templates** - Text and Themes - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices - Email Marketing - Multi-Channel Marketing - Real-Time Data **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Platform Basics** - Dynamic Segmentation - Journey Optimization **Collection** - Authentication - Review Forms - Personalization - Engagement - Community Q&A **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction - Multi-Language **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Additional Functionality** - Reminders - Review Monitoring - Email Reminders - Monitoring - Performance Metrics - Surveys & Feedback - Activity Tracking - Data Import/Export - Review Notification - Reporting & Statistics - Feedback Management - AI Copilot - Real-Time Analytics - Survey/Poll Management - Activity Dashboard - SMS Messaging - CRM - Visual Analytics - Purchasing & Receiving - Real-Time Notifications - Customizable Reports - Response Management - Customizable Branding - SEO Management - Engagement Tracking - Review Badge Management - Negative Feedback Management - Social Sharing - Real-Time Data - Dashboard - Communication Management - Sentiment Analysis - Alerts/Notifications - Customizable Templates - Commenting/Notes - Template Management - Customer Experience Management - Social Promotion - Campaign Management - Email Management - Review Request - Multi-Location - Multi-Channel Campaigns - Chat/Messaging **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label - Multi-Channel Data Collection - Engagement Tracking - Keyword Tracking - Behavior Tracking - Campaign Tracking - Conversion Tracking - SEO Management - Tag Management - Real-Time Data - Activity Tracking - Click Tracking - Contact Management - Content Management - Lead Management - Email Management - Campaign Management - Channel Management - Template Management - Workflow Management **Channels** - Social Media Integration - Text Message (SMS) - Other - Multi-Channel Marketing **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Edit** - Pre-Made - Build - HTML **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Additional Functionality** - AI Copilot - Engagement Tracking - Content Management - Visual Analytics - Real-Time Analytics - Behavior Tracking - Website Personalization - Recommendations - Real-Time Reporting - Content Analytics - Behavioral Targeting - Account Based Marketing - Website Analytics - Customer Segmentation - Customer Profiles - Template Management - Multi-Channel Marketing - Customizable Branding - Alerts/Notifications - API - Abandoned Cart Saver - Drag & Drop - Contextual Targeting - Experience Management - Campaign Management - Generative AI - WYSIWYG Editor - Reporting/Analytics - Activity Dashboard - Multi-Campaign - Campaign Segmentation - A/B Testing - Customizable Forms - Email Marketing **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Additional Functionality** - Engagement Tracking - Contact Management - Customer Journey Mapping - Generative AI - API - A/B Testing - Lead Generation - Data Integration - Customer Activity Tracking - Activity Dashboard - Activity Tracking - Campaign Segmentation - Lead Capture - Contact Database - Campaign Management - Behavior Tracking - Real-Time Analytics - Email Management - Lead Qualification - Reporting & Statistics - Template Management - Alerts/Notifications - Predictive Analytics - Surveys & Feedback - Personalization - Campaign Planning - Third-Party Integrations - Behavioral Analytics - Email Tracking - Campaign Analytics - Customer Segmentation - Multi-Channel Communication - Lead Management - Channel Management - AI Copilot - Audience Targeting - GDPR Compliance - Customer Profiles - Customer Database - Multiple Data Sources - Event Triggered Actions - Tagging - Customizable Templates **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Logistics** - Analytics - Issues - Integrations - Shareable Link **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Use Cases** - E-commerce - Retail - Customer Service **Agentic AI - AI Agents** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation - Generative AI - Lead Generation - Ad Optimization **Social** - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics - Multi-Campaign - Campaign Analytics - Website Analytics - Conversion Rate Optimization - Drip Campaigns - Visual Analytics - Real-Time Analytics - Customizable Reports **SMS Platform** - Reporting - Marketing Automation - Short Codes - API Integration - QR Codes **Administration** - Incentives - Syndication - Insights - Content - Sampling **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI - RCS Business Messaging** - AI **Audience Intelligence & Segmentation - AI Marketing Agents ** - Predictive Modeling - Behavioral Triggering - Predictive Audience Segmentation - Marketing Automation - AI Writing Assistant **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Additional Functionality** - Event Marketing - Social Promotion - Multi-Channel Marketing - Generative AI - Data Import/Export - Lead Generation - Campaign Segmentation - Customizable Forms - Reporting & Statistics - Monitoring - AI Copilot - Customizable Templates - Email Templates - Web Forms - Lead Capture - Customizable Branding - Real-Time Reporting - Campaign Planning - A/B Testing - CRM - Customer Segmentation - Campaign Scheduling - Alerts/Notifications - Autoresponders - Drag & Drop - Event Triggered Actions - Email Marketing - API - Customizable Fields - Contact Database - Data Visualization - Ad hoc Reporting - Performance Metrics - Data Source Connectors - Search/Filter - Multi-Channel Attribution - Customer Journey Mapping - KPI Monitoring - Cohort Analysis **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Display Options** - Badges - Widgets - Third-Party Integrations - Marketing - Social Media Integration - Website Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration - Third-Party Integrations **Additional Functionality** - Grammar Check - Campaign Analytics - For Marketing and Advertising - AI Copilot - Content Ideas - Trend Analysis - SMS Marketing - Performance Metrics - Email Marketing - Chat/Messaging - Reporting/Analytics - Competitor Monitoring - Alerts/Notifications - Content Marketing - API - Predictive Analytics - Personalization - Template Management - Behavior Analytics - AI/Machine Learning - Text Editing - Collaboration Tools - Dashboard - Campaign Management - SEO Management - Natural Language Processing - Product Recommendations - Tone Selection - Chatbot - Keyword Research Tools - Marketing Management - Brand Guidelines - Omnichannel Outreach **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Generative AI** - AI Text Generation - Generative AI **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification ## Top Klaviyo Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,666 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,206 reviews)