Kizen is so good at integrating marketing sales and clients can be managed in a more advanced way like can add the information related to them under the client information. Contacts too are now under our supervision. We can also make a call using it which made it very easy for us to make a healthy relationship and also the availability of virtual meetings with a single individual is also amazing. The most appealing feature of this CRM software is its dashboard which is highly reliable and secure and has also made us able to keep a track of other team’s dashboard too. Sales management and customer management can now be done using a single software. Review collected by and hosted on G2.com.

My expectations from this software are all fulfilled and it kept its promise of providing the best service and features but unfortunately, its subscription is very expensive and we don’t like such high pricing. Review collected by and hosted on G2.com.

It has an interface that is quite easy to adapt, so it allows me to use it in a much simpler and more efficient way, its performance (from my point of view) is great, it has helped me change the way I managed to do it. Proper management of clients, allowing me to include information in the system about the contact details of my clients, the fact that I put at my disposal tools and functionalities that help to consolidate the digital marketing strategies of my company is something exceptional, since In this way, I can improve the way my campaigns are executed in a much more personalized and complete way in conjunction with my clients' data, which allows me to segment my campaigns according to the needs of each client, their Reports are quite useful to make decisions in a more effective and faster way, so for me it is a very good application for the integral management of clients and marketing Review collected by and hosted on G2.com.

The only thing I could complain about is the price, it is very expensive, however it is worth every penny of what it costs. Review collected by and hosted on G2.com.

It is provided with a fairly simple interface to handle, with a good distribution of the elements which makes navigation very intuitive in that sense, it is also provided with metrics that have been very useful when making a decision within my company. Review collected by and hosted on G2.com.

Its price is quite high for small companies, so Kizen is definitely not an option for them Review collected by and hosted on G2.com.

Platform is easy to use and the user interface is very intuitive. You do need experience for using it. The customer support is very great as well, they support you always whenever you reach them. It enables viewing contact records and dashboard to other teams as well. You can make personal meetings or virtual calls easily. You can schedule activities. It can easily be accessed from your phone too. It has helped us a lot. The functionality is great. It provides marketing, customer management and sales benefits in all in one platform. Review collected by and hosted on G2.com.

The premium plan of kizen is very expensive, you cannot afford it if you are running small business. Dashboard need some improvements as well. The structure of software needs to be improved too. The new platform does not have some of its good features. You still need some learning curve but yes, the support team is very helpful so we can neglect this one. There are still a few improvements needs to be done. Review collected by and hosted on G2.com.

Kizen has improved collaboration among our team, increased productivity, and allowed us to gain better insight into our business. Our team had been using Salesforce for 4+ years and ended up having to pay for additional third-party applications to piece together a solution that still didn't work perfectly for us. The transition to Kizen from Salesforce was seamless, and the Kizen team was there to walk us through it every step of the way. We have been nothing short of impressed with Kizen's best-in-class product suite and team. Review collected by and hosted on G2.com.

As of now, we have been completely satisfied with Kizen. Review collected by and hosted on G2.com.

Kizen is an intuitive CRM that is easy to use without much prior experience. The timeline that tracks all communication with individual clients is essential when dealing with many clients over an extended period of time. We are a non-profit, and the sales pipelines also make it easy to track multiple donors in process.

Kizen has worked really well for us. When we do run into snags, they are quick in responding with technical support via online chat. Friendly people! Review collected by and hosted on G2.com.

We are unusual in that we often need to import contacts from an outside source. There is no feature to prevent automatically overriding contact information if the email address is the same. It would be nice if it would throw a warning, and offer the option to replace/merge/skip. (I doubt, however, most business would have the same need of this feature as we do.) Review collected by and hosted on G2.com.

Since we started using Kizen we've been able to take a stronger hold in our market and we're excited to see how much we can grow with their continued help and insight. Their customer support has helped up seamlessly import their program and it's really improved productivity across the whole team! Review collected by and hosted on G2.com.

So far I do not have much to complain about. Sometimes the pages take a little longer to refresh than I'd like, but that may be my internet. Review collected by and hosted on G2.com.

We have VERY complicated processes and Kizen not only keeps up with us but helps streamline it so we are a thousand times more efficient in our day-to-day operations! The best thing about Kizen is when setting it up, the answer was NEVER "our platform can't do that" - there was always a way to make everything we need work! Sometimes it took work on our part, sometimes work on Kizen's part up it was always PAWSSIBLE. :) Review collected by and hosted on G2.com.

The learning curve is the only thing I can say we don't like, but I think this is because 1. we are dog people not business people so learning any new platform is tough for us and 2. we have such complicated needs we have to understand the workings of Kizen really well. Review collected by and hosted on G2.com.

Kizen’s Sales CRM is hugely underrated. Not only does it allow for seamless communication within sales teams and inter-departmental collaboration, but it’s also device-agnostic. Sales teams can view contact records and dashboards, log in-person meetings or virtual calls, schedule activities for follow-up, etc. from their phones, tablets, or desktops. Review collected by and hosted on G2.com.

I have no complaints at the moment. Everything works as I expected it to. Review collected by and hosted on G2.com.

For me, the best part of Kizen is the sheer amount of functionality this platform has. As a small business owner, I can manage my marketing, sales, and customer service (incl. retention efforts) in one place. Review collected by and hosted on G2.com.

I can’t pinpoint a “dislike” - I have, of course, requested additional features, but the team has been both quick to respond and quick to push those requests! Review collected by and hosted on G2.com.