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Kiteworks Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Kiteworks Media

Kiteworks Demo - CISO Dashboard Overview
Improve data governance with visibility to all content entering and leaving your organization, and demonstrate compliance with one-click compliance reports.
Kiteworks Demo - CISO Dashboard Drill-Down
Drill down to the actionable details, including users, timestamps, and IP addresses
Kiteworks Demo - CISO Dashboard in Detail
Visibility down to the file level, the closest you can get to the content
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Kiteworks Reviews (146)

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Reviews

Kiteworks Reviews (146)

View 1 Video Reviews
4.4
146 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Kiteworks for its strong security features and ease of use, making it a reliable choice for sharing sensitive files. The platform's robust compliance tools and seamless integration with existing workflows enhance user confidence and efficiency. However, some users note that the user interface can be complex, which may pose challenges for new users.

Pros & Cons

Generated from real user reviews
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SC
Project Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"My Guardian Angel of Robust security,Clean interface,HIPAA Compliance & Monumental for files storage"
What do you like best about Kiteworks?

It nails it with robust security with sharing of my sensitive files and documents.I really have to appreciate the responsive customer support.My bodacious tool with reliable and effective file collaboration and my trustworthy all merits to the HIPPA compliance. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

My trustworthy with documents and files security all merits to the HIPAA Compliance. Review collected by and hosted on G2.com.

Neha J.
NJ
UX/UI Designer
Design
Mid-Market (51-1000 emp.)
"Robust Security and Seamless Integration for Large Teams"
What do you like best about Kiteworks?

Kiteworks offers strong security & compliance with encryption, zero trust access, and support for laws like GDPR and HIPAA. It connects easily with tools like Google Drive, SharePoint, and security systems (LDAP, SIEM, DLP). It also tracks all file activity and supports flexible setups on cloud or on premises for large teams. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Kiteworks interface & file organisation is a bit confusing and limited branding options. Customer support can be slow at times, and updates may need extra storage or manual work. Offboarding old users or partners isn’t fully automated yet. Review collected by and hosted on G2.com.

Olivia D.
OD
"Secure Document Sharing with Room for Navigation Improvement"
What do you like best about Kiteworks?

I use Kiteworks to exchange confidential documents with colleagues and clients, and it effectively stops leaks and protects the confidential information in those documents. I like the ability to set detailed permissions for each file, which helps me control exactly who can view, edit, or download each file. The setup was easy, although some advanced features required a bit of learning. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Navigating between folders can be confusing at times. It would be better if the folder navigation could be more direct and the clicks for common tasks can be reduced. Review collected by and hosted on G2.com.

AH
Digital Marketing Manager
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Seamless Integrations and an Intuitive Dashboard That Boosts Productivity"
What do you like best about Kiteworks?

Kiteworks has seamless integration with multiple platforms which promotes to a great workflow that has seen high productivity in the company.

It also has an intuitive and user-friendly dashboard that do not require any skill to implement. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

I do not have issues with this tool. I like it. Review collected by and hosted on G2.com.

Amit Y.
AY
support advisor
Mid-Market (51-1000 emp.)
"Its amazing :) Secure, Seamless File Sharing with a User-Friendly Experience"
What do you like best about Kiteworks?

Its great :) Kiteworks is known for its secure and seamless file-sharing capabilities. What stands out most is how it prioritizes security while offering a user-friendly experience, making collaboration and sharing files easy without compromising on privacy. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

there is nothing to dislike all is perfect and i love it Review collected by and hosted on G2.com.

Zara U.
ZU
"Secure Collaboration with Intuitive Usability"
What do you like best about Kiteworks?

I appreciate how Kiteworks balances strong security with usability, which is rare in enterprise platforms. It combines end-to-end security and real-world usability, allowing me to work efficiently without making the user experience painful. The end-to-end encryption and strict access controls provide a foundation for confidence, giving me peace of mind knowing that sensitive data is protected when shared. It stands out by managing to protect sensitive data while still letting me work efficiently. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

While Kiteworks is secure and functional, the interface can sometimes feel less intuitive, especially for new users. Certain tasks, like finding specific audit logs. Review collected by and hosted on G2.com.

Ibrahim A.
IA
"Secure and Reliable Platform for High-Risk Data"
What do you like best about Kiteworks?

I like Kiteworks for its strong security features, like encryption and access controls, and its compliance-focused tools that make sharing sensitive files safer. It's reliable, consistent, and purpose-built for high-risk data environments. I also appreciate that while it doesn't try to be everything, what it does, it does thoroughly and predictably. The initial setup was very easy, quick for basic configuration, and their team was quite supportive. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Users sometimes mention Kiteworks could improve on: • Mobile app UX • Customization options • Reporting features Review collected by and hosted on G2.com.

Viola B.
VB
"Secure File Sharing with Kiteworks"
What do you like best about Kiteworks?

I like Kiteworks for its strong encryption for file sharing, which protects data in transit and at rest. The granular access controls are great as they let me manage who sees what. I appreciate the compliance with regulations, like GDPR and HIP, as it's crucial for our work with sensitive data. The compliance tools really help meet these regulations. The initial setup was straightforward for IT teams, involving configuring security settings and integrations. Additionally, Kiteworks offers support for development which is helpful. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Better integrations with other productivity tools. More customizable workflows. Review collected by and hosted on G2.com.

YP
HR Manager
Investment Management
Mid-Market (51-1000 emp.)
"Seamless Integration and Easy Deployment for Secure Data Exchange"
What do you like best about Kiteworks?

It integrates well with existing tools and systems allowing secure data exchange without workflow disruption.

I also like how easy and straightforward it was to deploy this tool. It is well structured and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

The tool has been exceptional but I have an issue with its pricing, It way higher for small teams. Review collected by and hosted on G2.com.

Frank D.
FD
"Perfect Document Sharing with Top Security"
What do you like best about Kiteworks?

I like the detailed permission controls in Kiteworks that let me decide who can view, edit, and download each file. It gives me peace of mind knowing that the files are accessed by the right people. I also find the layout clean, and navigation is okay, making it easy and smooth to use. We switched from Google Drive to Kiteworks for better tracking and more control over document access. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

I like everything about the product since I've been using it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Perceived Cost

$$$$$
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Kiteworks Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Kiteworks