# Kiteworks Reviews **Vendor:** Kiteworks **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.4/5.0 **Total Reviews:** 118 ## About Kiteworks Kiteworks’ mission is to empower organizations to effectively manage risk in every send, share, receive, and save of sensitive content. To this end, we created a platform that delivers content governance, compliance, and protection to customers. The platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of their organization, significantly improving risk management and ensuring regulatory compliance on all sensitive content communications. Any professional or organization who sends, shares, receives or saves sensitive content should govern and protect it with Kiteworks. It’s as simple as that. With Kiteworks, CIOs and CISOs gain complete visibility, compliance and control over IP, PII, PHI, and other sensitive content across all 3rd party communication channels, including email, file sharing, mobile, enterprise apps, web portals, SFTP, and MFT. When users click the Kiteworks button, they know it’s the safe, secure way to share sensitive information with the outside world. With on-premise, private cloud, hybrid and FedRAMP deployment options, the Kiteworks platform provides the security and governance CISOs need to protect their organizations, mitigate risk, and adhere to rigorous compliance regulations such as NIST 800-171, HIPAA, SOX, GDPR, GLBA, FISMA, and others. ## Kiteworks Pros & Cons **What users like:** - Users appreciate the **strong security and encryption** of Kiteworks, allowing confident sharing of sensitive files without worry. (98 reviews) - Users value the **secure sharing** feature of Kiteworks, enabling safe file transfers without stress or data breaches. (74 reviews) - Users appreciate the **strong security and encryption** of Kiteworks, allowing for confident and safe file sharing. (67 reviews) - Users value the **secure communication** of Kiteworks, ensuring confidential information stays protected with advanced permission controls. (64 reviews) - Users value the **robust security and compliance controls** of Kiteworks, ensuring safe and efficient data sharing. (64 reviews) - Users appreciate the **ease of use** of Kiteworks, noting its clean UI and responsive support for seamless experience. (62 reviews) - Users value the **secure and user-friendly file sharing** of Kiteworks, enhancing data protection and ease of use. (60 reviews) - Users value Kiteworks for its **robust security and detailed audit trails** , enhancing trust in managing sensitive data. (56 reviews) - Compliance (52 reviews) - Users value the **robust encryption** features of Kiteworks that ensure data security and compliance seamlessly. (50 reviews) **What users dislike:** - Users find the **complex usability** of Kiteworks challenging, particularly during setup and navigation, impacting their overall experience. (60 reviews) - Users find the **complex setup process** of Kiteworks challenging, particularly without dedicated IT resources for support. (51 reviews) - Users find the **poor interface design** challenging, as it lacks intuitiveness and simpler navigation options. (45 reviews) - Users identify **complexity in the user experience** of Kiteworks, particularly affecting new users and mobile app navigation. (43 reviews) - Users find the **poor UI design** of Kiteworks challenging, citing complexity and clunky navigation in the interface. (42 reviews) - Difficult Learning (32 reviews) - Learning Difficulty (32 reviews) - Difficult Setup (28 reviews) - Not User-Friendly (28 reviews) - Limited Customization (27 reviews) ## Kiteworks Discussions - [ya](https://www.g2.com/discussions/ya-4753c2c3-3c16-4bde-9378-09358997bfa3) - 1 comment, 1 upvote - [To make review](https://www.g2.com/discussions/to-make-review) - 1 comment, 1 upvote - [What is Kiteworks SFTP?](https://www.g2.com/discussions/what-is-kiteworks-sftp) - 3 comments - [What does Kiteworks cost?](https://www.g2.com/discussions/what-does-kiteworks-cost) - 1 comment - [How does Kiteworks file transfer work?](https://www.g2.com/discussions/how-does-kiteworks-file-transfer-work) - 1 comment - [View Kiteworks pricing details and edition comparison](https://www.g2.com/products/kiteworks/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A32%3A40+-0500&secure%5Bsession_id%5D=c140da44-82ec-45a0-949a-184e9dc28b22&secure%5Btoken%5D=118d210941b7876f9736227b09f19b79de6ad0218931c2a96ea9725f37c4b1b7&format=llm_user) ## Kiteworks Integrations - [Azure AD Notifications](https://www.g2.com/products/azure-ad-notifications/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft OneDrive Backup Tool](https://www.g2.com/products/microsoft-onedrive-backup-tool/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [ShareDocView](https://www.g2.com/products/sharedocview/reviews) ## Kiteworks Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Monitoring** - Digital Media Monitoring - Compliance Monitoring - Social Media Monitoring **Data Delivery** - Load Balancing - Application Integration - File Transfer Acceleration - Content Routing **Data Protection** - Sensitive Data Discovery - Structured and Unstructured Data - Encryption - Persistent Protection - Data Masking - Data Governance and Access Management - Audit and Reporting **Platform Additional Functionality** - Remote Shred - Watermarks **Management** - File Management - Synchronization - Scheduling - Performance **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - Filtering Functionality - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment **Encryption Techniques - Email Encryption** - Encryption Algorithms - Transport Encryption - End-to-End Encryption **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Administration** - User, Role, and Access Management - Policies and Controls - Security - Reporting **Functionality** - Mobile Support - Encryption - Extensibility - Reporting and Analytics **Compliance** - At-Risk Analysis - DLP Configuration **Platform Basics** - Document Permissions - Mobile - Document Security **Functionality** - File Transfer - Language Support - File Backup - Mobile Support **Authentication, Verification, and Access Controls - Email Encryption** - Revocation Mechanisms - Access Controls - Digital Signatures - Certificate Authorities **Agentic AI - Secure Email Gateway** - Proactive Assistance **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Administration** - Database Management - Deduplication - Backup - API / integrations **Standards** - Brand Design Consistency - SEO Standards - Internationalization - Web Accessibility **Governance** - Access Control - Compliance - Provisioning and Governance **Usability** - Visualization - AI Algorithyms - Cross-Platforms **Platform Content** - File Sharing **Security** - Encryption - Authentication - Access Control **Security Enhancements and Auditing - Email Encryption** - Malware Scanning - Reporting - Audit Trails - Data Loss Prevention (DLP) **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Platform Data** - Reporting **Integration, Compatibility, and Usability - Email Encryption** - User-Friendly Interfaces - APIs and SDKs - Email Client Integration - Automation **Agentic AI - Digital Governance** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Core Transfer Infrastructure - Managed File Transfer (MFT)** - Load Balancing - File Transfer Acceleration - Application Integration - Content Routing **Platform Performance** - Bulk Upload - Full Text Search **Platform Capabilities - Managed File Transfer (MFT)** - Encryption - Mobile Support - Reporting and Analytics - Extensibility **Security & Compliance Controls - Managed File Transfer (MFT)** - Access Control - Compliance - Provisioning and Governance **Intelligent Automation & AI - Managed File Transfer (MFT)** - Anomaly Detection - Automated Policy Enforcement - Predictive Resource Allocation - Intelligent Routing ## Top Kiteworks Alternatives - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,473 reviews) - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) - 4.6/5.0 (419 reviews) - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) - 4.4/5.0 (518 reviews)