Kiteworks Reviews & Product Details

I like Kiteworks for its strong security features, including encryption that protects data in transit and at rest, and its granular access controls which let me manage who sees what. I appreciate the compliance tools that help meet regulations like GDPR and HIPAA. The security control is better, which was a big reason to switch from Box. The initial setup was straightforward for IT teams. Review collected by and hosted on G2.com.

I think the mobile app could be more intuitive. Also, I would like better integrations with other productivity tools and more customizable workflows. Review collected by and hosted on G2.com.

I use Kiteworks to share confidential documents with my team, and I appreciate that no accidental leaks have happened. I like the real-time tracking of file activity so much because it lets me see who opened files and when, helping ensure accountability in my team. The initial setup of Kiteworks was not really difficult. Review collected by and hosted on G2.com.

The search function can be slow when there are many files. I would suggest that you make filtering options clearer and improve the search speed especially when there are many files. Review collected by and hosted on G2.com.

I like Kiteworks for its very easy and clean interface, as well as its secure file sharing. It's trusted and helps in preventing data breaches or hacks, offering stronger security and risk reduction. The platform is also easy to use and set up. Review collected by and hosted on G2.com.

I think the user interface should be a little more attractive. Like making more attractive logos, more descriptions, and adding some unique colors and designs. Review collected by and hosted on G2.com.

Its easy to share large amount of files in secured way with expiration policy Review collected by and hosted on G2.com.

Since it is cloud hosted - at time file upload takes lot of time Review collected by and hosted on G2.com.

I use Kiteworks to share sensitive documents and control access across my external partners. I like the robust security controls and the ability to track document activity. The strong security and tracking give us confidence in document handling, which is essential for client trust. Review collected by and hosted on G2.com.

The price feels quite high compared to some competitors, especially for smaller teams. If the interface was more self-explanatory, we wouldn't have to rely as much on paid support, making the overall cost feel more justified. Review collected by and hosted on G2.com.

I like Kiteworks' strong security features, like encryption and access controls, and its compliance-focused tools, which make sharing sensitive files safer. I appreciate how Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce. Additionally, I value the audit trails for tracking file activity. It's great how it reduces shadow IT by applying the same encryption, logging, and access controls everywhere, making it easier to enforce consistent policies across teams. Review collected by and hosted on G2.com.

Users sometimes mention Kiteworks could improve on: Mobile app UX, Customization options, Reporting features. Review collected by and hosted on G2.com.

I like Kiteworks because it has a strong focus on security with full visibility and control, especially when sharing data outside the organization. Its biggest strength is that every file, email, or transfer is encrypted and governed, which allows organizations to control who accesses data, for how long, and under what conditions. We switched to Kiteworks to improve security, compliance, and visibility over sensitive data exchanges. Review collected by and hosted on G2.com.

The interface feels dated and less intuitive, especially for new or non-technical users. Review collected by and hosted on G2.com.

I use Kiteworks to securely share files, especially those that are too large or too sensitive for regular email systems. What I like most is the strong security features, which provide peace of mind when sharing confidential information. The core setup of Kiteworks was easy for us. Review collected by and hosted on G2.com.

The biggest issue is slow customer support. When technical problems or questions come up, responses can take a long time, which delays workflow. Also, linking it with other business tools took more time and technical effort than expected. Review collected by and hosted on G2.com.

Kiteworks is ideal for state agencies due to its emphasis on full encryption, zero trust access control, and in-transit scanning. It provides highly secure, compliant and auditable file transfer capabilities. Review collected by and hosted on G2.com.

Kiteworks licensing is somewhat complicated and requires multiple skus for a single request, so it's easy to miss required components. Review collected by and hosted on G2.com.

I use Kiteworks to securely share sensitive files and data with external partners while maintaining strong security. What I like most about Kiteworks is the strong security and visibility it provides. Kiteworks works especially well for me because it centralizes all external file sharing in one secure place. Review collected by and hosted on G2.com.

One area that could be improved is ease of set up and usability of new users. Review collected by and hosted on G2.com.