Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Simple and Powerful"
5/5
What do you like best about Kissflow?

Kissflow is very easy to create an automated business process, that are business ready.

Unlike some of competitor products which require significant administration support, both to setup and maintain, Kissflow administration is straight forward to setup and and maintain.

Also like the processes and datasets are all contained in the one environment, rather than relying on a separate third party application for data storage and retrieval. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Whilst the support team and blog style knowledge base can be helpful, a more formalised support function and knowledge base would be helpful.

Also more clarity on where data is stored, to address data integrity concerns from the business. Review collected by and hosted on G2.com.

MB
Mark B.
Strategic Business Advisor
Food & Beverages
Small-Business (50 or fewer emp.)
"The key to better team collaboration"
4/5
What do you like best about Kissflow?

Our team’s project management has been great with Smartsheet. It makes it significantly easier to stay managed by bringing all of our tasks, updates, and communication into one place. Automation takes care of reminders and approvals for us as deadlines not having to be our concern anymore. We also have increased our efficiency and been able to focus less time on important work, increasing our productivity and consequently reducing time used to handle administrative tasks. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

The one thing which I didn’t like about Kissflow is that they could be more responsive in their customer support side. The platform itself is generally reliable but a long winded time is taken sometimes to get a professional assistance on a particular issue. That can be a little frustrating when you're on tight deadlines on a critical project and you need some help getting unblocked. A more responsive page would make for a better experience by far. Review collected by and hosted on G2.com.

Bradley P.
BP
Bradley P.
Executive Director
Mid-Market (51-1000 emp.)
"Love the product!"
4.5/5
What do you like best about Kissflow?

The best thing about KissFlow is that it allows us to automate all of the forms and documents. My employees are able to track the progress and it ensures accountability and ease of use. It was very easy to integrate and implement. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Nothing really. KissFlow is an amazing product that can be tailored to your needs. Review collected by and hosted on G2.com.

Heriberto L.
HL
Heriberto L.
General Manager
Small-Business (50 or fewer emp.)
"User friendly and simple"
5/5
What do you like best about Kissflow?

User screen design, easy to use, quick to deploy, easy to generate apps and reports, simple workflow structure for the 95/5 of processes. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Would like further report features and metrics, test environment or sandbox, stand alone mobile functionality, enhanced images handling in the forms. Public Forms or Marketplace for non licensed users. Review collected by and hosted on G2.com.

Carla R.
CR
Carla R.
Information Technology Project Management
Mid-Market (51-1000 emp.)
"The approval process in our company since we started using Kissflow have been smooth and efficient."
5/5
What do you like best about Kissflow?

It is very easy to make a workflow process using Kissflow and the user experience is beyond exceptional; keeping the UI simple and easy to navigate. The customer support is quick to respond to my concerns and provides a helpful solution. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Creating a document template is restricting at some level. It would be amazing if we can fit the data in a one-pager document Review collected by and hosted on G2.com.

PS
Paige S.
Project Controls Manager
Small-Business (50 or fewer emp.)
"Customizable and easy to use"
4/5
What do you like best about Kissflow?

Kissflows automation features make it easy to use for a teams approval process. It is organized and runs smooth. It is easy to customize to your businesses needs for documentation flow. We hae been using the program for many years and will continue to use it for many more years to come. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

I wouold love if we were able to collaborate in spreadsheets in real time. THe pricing is a bit high. Review collected by and hosted on G2.com.

RD
Robert D.
President
Small-Business (50 or fewer emp.)
"Kissflow User in the Engineering and Construction Industry"
4.5/5
What do you like best about Kissflow?

We currently use Kissflow to provide a workflow approval process for Material Requisitions, Purchase Orders, Invoices, Paid TIme Off Requests, Contract Request, and much more. These approval processes were customized to our company using the online Kissflow Tools. The API system also allows us to connect to 3rd Party Services utilizing standard REST webhooks. Overall Kisslfow fits our organizational needs. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Kissflow's technical support is effective; however, can be very slow to respond at times. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"for its ability to simplify and automate business processes"
5/5
What do you like best about Kissflow?

Its intuitive interface allows users without technical knowledge to easily create and manage workflows. The most useful feature is its ability to integrate end-to-end processes, from forms to automation and analysis. Among its main advantages are flexible customization, real-time collaboration, scalability for businesses of all sizes, and improved operational efficiency by eliminating manual tasks. For developers and technical staff, it allows for a very quick understanding and implementation of processes. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Disadvantage that it does not have OCR reading, the least useful is its limited ability to customize more complex reports without external integrations. Review collected by and hosted on G2.com.

Olivier  I.
OI
Olivier I.
Client services supervisor
Business Supplies and Equipment
Enterprise (> 1000 emp.)
"My experience, comprehensive features and review of KissFlow."
5/5
What do you like best about Kissflow?

What I like best about Kissflow is its interface and features which are very easy and friendly to the users. comprehensive guides, customer support, and assistance to auto-save capabilities to the data. the real-time analytics and reporting feature on the Kissflow platform is essential for monitoring the performance and ease of the implementation process. it has eased integration into other systems like Google Workplace which is helpful to the Admins. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

As a user, what I do dislike about Kissflow is the delays in customer responsiveness to resolving the technical issues they are facing. Moreover, the pricing structure can be a bit more complex for organizations with limited resources specifically limited to finances that may be the barriers to customization options according to the company's needs. Review collected by and hosted on G2.com.

Mildred A.
MA
Mildred A.
KissFlow and Google Workspace Admin
Enterprise (> 1000 emp.)
"User-friendly workflow automation"
4.5/5
What do you like best about Kissflow?

As an Admin for Kissflow and Google Workspace, for me it is really a user-friendly workflow automation platform which helps streamline our processes without needing coding skills. It has customizable forms, pre-built templates, and integration with tools like Google Workspace. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Limited mobile app functionality, doesn’t offer the full range of features available on the desktop version. Review collected by and hosted on G2.com.