---
title: Kissflow Reviews
meta_title: 'Kissflow Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 591 reviews by the users' company size, role or industry
  to find out how Kissflow works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 591
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---


# Kissflow Reviews
**Vendor:** KissFlow  
**Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 591
## About Kissflow
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations.



## Kissflow Pros & Cons
**What users like:**

- Users love the **user-friendly interface** of Kissflow, appreciating its visual appeal and ease of navigation. (37 reviews)
- Users enjoy the **ease of use and flexibility** of Kissflow&#39;s workflow management for streamlined document processes. (20 reviews)
- Users value the **automation capabilities** of Kissflow, enhancing agility and productivity while simplifying process management. (19 reviews)
- Users admire the **flexibility** of Kissflow, making workflow design and document management effortless and customizable. (18 reviews)
- Users love Kissflow for its **customization options** , enabling tailored workflows and seamless integrations with third-party services. (16 reviews)
- Ease of Learning (15 reviews)
- Customer Support (14 reviews)
- Automation Focus (13 reviews)
- Easy Creation (13 reviews)
- Easy Integrations (13 reviews)

**What users dislike:**

- Users face challenges with **limited features** in Kissflow, especially regarding data export and mobile app functionality. (16 reviews)
- Users desire a **scripting engine** and enhanced features to meet their specific customization and reporting needs. (14 reviews)
- Users find Kissflow offers **limited customization** , restricting flexibility and hindering specific use-case implementations. (11 reviews)
- Users find **integration issues** challenging, as third-party connections can be cumbersome and inflexible. (9 reviews)
- Users criticize the **limited access control** in Kissflow, noting inconsistent permissions and a lack of privacy features. (6 reviews)
- Functionality Limitations (6 reviews)
- Integration Difficulties (6 reviews)
- Limited Flexibility (5 reviews)
- Cost Issues (4 reviews)
- Difficult Navigation (4 reviews)

## Kissflow Reviews
  ### 1. Helped in a pinch

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Kissflow?**

User friendly application for timesheets

**What do you dislike about Kissflow?**

Challenging relationship due to work hours being so different with India. Was not happy recently to learn that our costs were going up by 500+%.  We have worked with rep to address that the best that we can though.

**What problems is Kissflow solving and how is that benefiting you?**

Timesheet form and approval flow

  ### 2. Lots of improvements to make

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Kissflow?**

It does the job re: task management and doesn't crash very often.

**What do you dislike about Kissflow?**

Up until now - there wasn't a board workflow. 

The tagging features bug out.

I can't change my surnam without the system stopping me. 

No out of option feature.

**What problems is Kissflow solving and how is that benefiting you?**

Managing lots of discreet tasks for onboarding employees.

  ### 3. Review

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2021

**What do you like best about Kissflow?**

janani from KF. She was so polite and nice.
The concept is good but many tech hiccups
Tools? NetSuite and our internal systems

**What do you dislike about Kissflow?**

The layout of most emails and reports
Graphics would be nice too

**Recommendations to others considering Kissflow:**

Good concept
Was not there in beginning of draft but once issues ironed out its ok. Probably best if we had more internal control over expiration of purchase orders and requests

**What problems is Kissflow solving and how is that benefiting you?**

It was used as warehouse procurement tool. Not all concepts were thought through before launch.. Probably pushed through too soon.  Error on our behalf

  ### 4. Tool with a lot of bugs and Superficial Support who don't solve problems, only send to the tech team

**Rating:** 1.5/5.0 stars

**Reviewed by:** Ariehl C. | Scaled Process Analist, Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about Kissflow?**

The intuitiviness and the whole sistem of flow and postings in which allow user to have ownership over the tool

**What do you dislike about Kissflow?**

for each 3 times i posted a change, 1 had a bug that made all our flow break and more then 200 employes stopped working. If that happens you should have a closer support to allow us to solve stupid bugs in hours, not days or weeks how it is now

**What problems is Kissflow solving and how is that benefiting you?**

Workflow, Automation, CRM, Post-sale. For workflow it works well but the others three are not done properly by the tool

  ### 5. No support for Arabic language in the chat and in the some of there web

**Rating:** 1.5/5.0 stars

**Reviewed by:** Mohammad K. | IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2019

**What do you like best about Kissflow?**

its web based system and connect with google suite.

**What do you dislike about Kissflow?**

bad support and a lot of limitation cross the app.

**Recommendations to others considering Kissflow:**

support more language, add different calender's like Hijra calender's provide native language chat.

**What problems is Kissflow solving and how is that benefiting you?**

To help moving to a paperless environment. 

  ### 6. When you load your apps, they disappear from the panel, then you have to reload.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Jessica Joy I. | Procurement Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 25, 2018

**What do you like best about Kissflow?**

Kissflow automates approval system with ease, no need for paper. It also sends you csv file when you extract and it makes it more easy to analyze with Microsoft Excel. For us analysts, it is great to have csv files ready for analysis. It cuts the time for you to copy-paste your user's answers to come up with a meaningful analysis. It makes it easier to monitor answers by our users with csv and to track their use of the app itself. Additionally, you can also create more apps with different uses  for human resources, supply chain management, legal, operations management, etc. And you can connect them all to create a mother app that your company can use without developing skills needed or to hire a programmer to create an app for you. Of course, it is not perfect but for a renewable energy company, not using paper for processing is a major thing -- saving trees and the environment, also cutting down costs on admin tools such as printing, scanning and copying of paper just to make the process going. You can also look it up on your phone when you are away from the office. Convenience is the best thing I like in Kissflow.

**What do you dislike about Kissflow?**

Super slow and you have to reload the page when your app is not showing on the panel

**Recommendations to others considering Kissflow:**

Please make it more faster when retrieving apps.

**What problems is Kissflow solving and how is that benefiting you?**

For approval, we are now paperless using Kissflow

  ### 7. Interesting experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

The ready to use templates., use google account to login. 

**What do you dislike about Kissflow?**

Not supporting Arabic 100%, no option to use Hijra calendar, technical support  takes long time to solves problems, limited reports, not allowing user to use sample JavaScript code or so. 

**What problems is Kissflow solving and how is that benefiting you?**

Workflow our process. 

  ### 8. Good Work Flow Software

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Kissflow?**

Great System to discover the status of all work

**What do you dislike about Kissflow?**

Not very good at generating export documents

**Recommendations to others considering Kissflow:**

Great for workflow but not so goods for exports

**What problems is Kissflow solving and how is that benefiting you?**

Great for connecting overseas offices in the workflow


## Kissflow Discussions
  - [How do i generate a well understood summary report for all the request put on kissflow](https://www.g2.com/discussions/how-do-i-generate-a-well-understood-summary-report-for-all-the-request-put-on-kissflow) - 3 comments, 1 upvote
  - [How do I delete multiple records that have been completed](https://www.g2.com/discussions/how-do-i-delete-multiple-records-that-have-been-completed) - 1 comment, 1 upvote
  - [How do you use Kissflow?](https://www.g2.com/discussions/how-do-you-use-kissflow) - 1 comment
  - [What is Kissflow software?](https://www.g2.com/discussions/what-is-kissflow-software) - 1 comment

- [View Kissflow pricing details and edition comparison](https://www.g2.com/products/kissflow/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A33%3A22+-0500&secure%5Bsession_id%5D=79890653-7f94-4051-8656-3d4bfb4934af&secure%5Btoken%5D=4d92d91f263a3308cab3aa5c0dc126a4f71f774b6b0bce9f546d975be62fa8a0&format=llm_user)
## Kissflow Integrations
  - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews)

## Kissflow Features
**Additional Functionality**
- Continuous Integration
- Drag & Drop
- Backup and Recovery
- Multiple Programming Languages Supported
- Continuous Deployment
- Code Development
- For No-Code Development
- Version Control
- Configurable Workflow
- Graphical User Interface
- For Low-Code Development
- Activity Dashboard
- Generative AI
- UI Prototyping
- Source Control
- Software Development
- API
- Data Import/Export
- Web App Development
- Custom Development
- Code Repository Integration
- Data Security
- Mobile Development
- Access Controls/Permissions
- Game Development
- Collaboration Tools
- Application Security
- Alerts/Notifications
- Automated Testing
- Integrated Development Environment
- Offline Access
- Debugging
- AI Copilot
- Reporting/Analytics
- Compatibility Testing
- Pre-built Templates
- Third-Party Integrations
- Data Modeling
- Customizable Branding
- Data Visualization
- Code Editing

**Setup**
- Activities
- Flows
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code
- Document Management

**Functionality**
- Ease of Use
- File Management
- Multi-Language Support
- Customization
- Straight-Out-the-Box Functionality
- Help Guides
- Patching & Updates
- Workflow Management
- Change Management
- Deployment Management
- Performance Management
- Compliance Management
- Lifecycle Management
- Task Management
- Document Management
- Database Support

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Permit Lifecycle Management**
- Permit Approval Workflows
- Permit Creation & Issuance
- Permit Closure & Verification
- Permit Templates & Types

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Document Approval

**Application Design**
- UI Code Extending
- Programming Code Extending
- Customized Branding
- Application Templates
- Configurable Workflow
- Rules-Based Workflow
- Project Workflow
- Customizable Templates

**User Interface Design**
- WYSIWYG Editor
- Customized Branding
- App Templates
- Workflow Management
- Task Management
- Configurable Workflow
- Deployment Management
- Integrations Management

**Management**
- Updates
- Audit Trail
- Integration

**Forms**
- Data Mapping
- Templates
- Mobile-Friendly Forms

**Safety & Compliance**
- Regulatory Standards Support
- Risk Assessment Integration
- Compliance Tracking & Audit Trails
- Isolation & Lockout Tagout (LOTO) Controls

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development
- No-Code

**Data Control**
- Data Migration
- Data Synchronization
- Data Security
- Real-Time Data
- Data Aggregation and Publishing

**Data Control**
- Data Migration
- Data Synchronization
- Data Security

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Generative AI**
- AI Text Generation
- Generative AI

**Real‑Time Visibility**
- Mobile & Field Access
- Real‑Time Permit Monitoring

**Collaboration**
- Access Controls/Permissions
- Data Unification
- Accessibility
- Process Routing
- Real-Time Data
- Role-Based Permissions

**Publishing**
- Application Deployment
- Platform Compatability
- Lifecycle Management
- Mobile Access
- Deployment Management
- Project Management
- Integrations Management
- Template Management
- Application Management
- Document Management
- Workflow Management
- Iteration Management
- Requirements Management
- Calendar Management
- Task Management
- Forms Management

**Publishing**
- Application Deployment
- Platform Compatibility
- Lifecycle Management
- Mobile Access

**Agentic AI - Low-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - No-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integrations & Data**
- Reporting & Analytics
- System Integrations & APIs

**Additional Functionality**
- Role-Based Permissions
- Real-Time Updates
- Graphical User Interface
- No-Code
- Real-Time Reporting
- Data Visualization
- Customizable Fields
- Charting
- Integrated Development Environment
- Customizable Forms
- Generative AI
- API
- Reporting & Statistics
- Agile Methodologies
- Web Forms
- Custom Development
- Offline Access
- Customizable Reports
- Visual Modeling
- Access Controls/Permissions
- Authentication
- Search/Filter
- Alerts/Notifications
- Activity Dashboard
- AI Copilot
- Secure Data Storage
- Collaboration Tools
- Approval Process Control
- Web/Mobile App Development
- Data Import/Export
- Version Control
- Real-Time Notifications
- Drag & Drop
- For No-Code Development
- Performance Metrics
- Pre-Built Modules

**Additional Functionality**
- Custom Development
- Audit Trail
- AI-assisted Development
- Collaborative Development
- Document Storage
- Approval Process Control
- Alerts/Notifications
- CRM
- Access Controls/Permissions
- Third-Party Integrations
- Drag & Drop
- Reporting & Statistics
- Monitoring
- Real-Time Reporting
- Customizable Reports
- Performance Monitoring
- Version Control
- Database Support
- Data Import/Export
- Graphical Workflow Editor
- Visual Modeling
- Business Process Automation
- AI Copilot
- Activity Dashboard
- API
- Data Visualization
- Generative AI
- Customizable Forms
- Customizable Fields
- Web/Mobile App Development

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Process Development**
- Process Routing

**Additional Functionality**
- Rules-Based Workflow
- Mobile Access
- Document Storage
- Data Import/Export
- Collaboration Tools
- Document Management
- Real-Time Reporting
- Customizable Forms
- Activity Dashboard
- CRM
- Process Modeling & Designing
- Drag & Drop
- Task Progress Tracking
- API
- Calendar Management
- Audit Management
- Commenting/Notes
- Forms Management
- Alerts/Notifications
- Reporting/Analytics
- Configurable Workflow
- Graphical Workflow Editor
- Data Visualization
- Workflow Management
- Process Change Tracking
- AI Copilot
- Email Management
- Templates
- Real-Time Updates
- Approval Process Control
- Customizable Fields
- Version Control
- Forms Automation
- Customizable Templates
- Compliance Management
- Activity Tracking
- Single Sign On
- Task Management
- Customizable Reports
- Business Process Control
- Business Process Automation
- User Management
- Audit Trail

## Top Kissflow Alternatives
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