# Kissflow Reviews **Vendor:** KissFlow **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 591 ## About Kissflow Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. ## Kissflow Pros & Cons **What users like:** - Users appreciate the **ease of use** of Kissflow, finding it simple to manage workflows and collaborate effectively. (38 reviews) - Users value the **user-friendly workflow management** in Kissflow, simplifying setup and boosting efficiency without coding. (21 reviews) - Users value the **automation features** of Kissflow, which significantly enhance workflow efficiency and collaboration across departments. (20 reviews) - Users praise the **flexibility** of Kissflow, enhancing their procurement cycles and empowering personal workflow management. (19 reviews) - Users value the **customization options** in Kissflow, enabling tailored workflows and improved organizational efficiency. (17 reviews) - Ease of Learning (15 reviews) - Automation Focus (14 reviews) - Customer Support (14 reviews) - Easy Integrations (14 reviews) - Easy Creation (13 reviews) **What users dislike:** - Users find Kissflow has **limited features** , missing flexibility in logics and insufficient mobile app functionality. (16 reviews) - Users find Kissflow lacking in **essential features** , requiring reliance on external tools for legal document processing. (14 reviews) - Users desire a **more flexible customization** option in Kissflow, especially for advanced needs and specific workflows. (11 reviews) - Users face **integration issues** that complicate workflows and make it challenging to manage datasets effectively. (9 reviews) - Users find **access control challenging** due to tricky permissions and inconsistent privacy features in Kissflow. (6 reviews) - Functionality Limitations (6 reviews) - Integration Difficulties (6 reviews) - Limited Flexibility (5 reviews) - Cost Issues (4 reviews) - Difficult Navigation (4 reviews) ## Kissflow Reviews ### 1. Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos C. | Head of Projects & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Kissflow?** With a clean UI and low-code tools, Kissflow makes it easy for business teams to design and manage workflows on their own, reducing day-to-day dependence on IT. **What do you dislike about Kissflow?** can feel limiting once processes become complex and highly customised, especially when have advanced integrations. **What problems is Kissflow solving and how is that benefiting you?** I use Kissflow in a professional environment to design, deploy, and maintain internal business workflows and approval processes. My usage includes building low-code workflows for operational processes such as purchase requests, internal approvals, task routing, and status tracking across different teams. On a day-to-day basis, I work with workflow design and form configuration, role-based approvals and conditional logic and SLA tracking and process status monitoring Kissflow is actively used by multiple users within the organization as part of regular operations. ### 2. One Stop optionality for complete P2P process **Rating:** 4.0/5.0 stars **Reviewed by:** Saksham A. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Kissflow?** Kissflow has been a solid tool for managing our workflows, especially in the Procure-to-Pay (P2P) process. It helps us streamline everything from purchase requisitions to approvals, PO generation, and vendor payments—all in one place. The ability to customize forms and automate approvals has really improved our turnaround time. It’s easy for users across departments to collaborate, and tracking the status of requests is super transparent. While it may not have all the depth of a full ERP system, for mid-sized operations, it covers the essentials really well and keeps things efficient. **What do you dislike about Kissflow?** it does have a few limitations. The reporting and analytics features could be more robust—custom reports aren’t always easy to configure. Sometimes, the platform feels too rigid for handling more complex or dynamic workflows, especially in the P2P cycle where integration with external systems (like ERPs or accounting software) is crucial. Also, user permissions and role settings can be a bit tricky to manage at scale. Lastly, the pricing can feel steep if you need advanced features or scale up usage across multiple teams. **What problems is Kissflow solving and how is that benefiting you?** Kissflow helps us solve the problem of manual, disjointed workflows by digitizing and automating our processes—especially in procurement. It centralizes purchase requests, approvals, vendor communication, and payment tracking, which reduces delays, minimizes human error, and improves overall transparency. Before Kissflow, tracking the status of a request or chasing approvals across emails was time-consuming. Now, everything is streamlined in one place, with clear accountability and real-time visibility. It’s also helped enforce compliance by ensuring proper documentation and approval chains are followed consistently. ### 3. One of the best P2P tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar R. | Associate consultant, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Kissflow?** The drag‑and‑drop workflow builder, clean layout, and self‑explanatory form‐builders make it easy even for non‑technical users to set up and use. Users appreciate being able to automate processes, build forms and workflows without writing code. This speeds up implementation and reduces dependence on IT or developers. Kiss - flow helps reduce manual tasks, make approvals faster, cut down turnaround times, eliminate paperwork and bottlenecks. Users frequently report that the support teams are responsive and helpful when setting up workflows or resolving issues. **What do you dislike about Kissflow?** Reports of the software being slow to load, or crashing occasionally. **What problems is Kissflow solving and how is that benefiting you?** Quicker purchase requisitions to PO issuance. Reduced delays in invoice approvals leading to on‑time payments. Visibility into vendor performance, contract expiry, pending invoices. Automating parts like PO–invoice matching reduces mismatches, missing documents. Clear audit trails (who approved what, when), supporting internal/external audits. ### 4. The best Document Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Felix O. | Senior Business Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Kissflow?** Kissflow is simply amazing! It's the primary document platform in our organisation, for Organized Documenrt Management and Approval Workflow. As the Business Systems Analyst, I manage the workflow design and implementation, and it's really easy to use, and flexible to suit different workflpw process needs. We use kissflow for all document approvals, eliminating paper shuffling across the entire organisation.. Highly recommended any day! **What do you dislike about Kissflow?** I wish it had a scripting engine where I can further extend the app to very custom needs. It has impressive nocode integrations built in, but with a scripting engine, I could take full control of how I want it to work. **What problems is Kissflow solving and how is that benefiting you?** Eliminating use of paper documentation, With Acces Control Built in. Improving insights into workflow approval steps, so all assigned stakeholders are carried along all the way Streamlining complex workflows and increasing security layer by taking sensitive tasks off email ### 5. This is a statement in English, so no translation is needed. It suggests that the platform is effective for overseeing the various stages of contract management. **Rating:** 4.0/5.0 stars **Reviewed by:** Anna H. | Legal Lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Kissflow?** The platform allows you to maintain control over each step of the contract cycle. **What do you dislike about Kissflow?** The process of reviewing and editing legal documents requires using other tools such as email, Slack, Word, etc. It does not allow reviewing on the platform. **What problems is Kissflow solving and how is that benefiting you?** The legal and commercial teams required a solution to centralize the life cycle of contracts from request to signature, and this platform allows them to keep control of each step and organize requests. ### 6. Great P2P Flow and Flexibility, but Integration Issues Persist **Rating:** 4.0/5.0 stars **Reviewed by:** Palak K. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Kissflow?** The process of P2P, ease of flow, new feature, and flexibilty. **What do you dislike about Kissflow?** The integration failure occurring, stuck in the process. **What problems is Kissflow solving and how is that benefiting you?** The P2P process, from requisition to invoice the integration from one step to other. ### 7. We've been working with kissflow for over a year now and I'm very satisfied with the product **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolò N. | Digital Transformation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kissflow?** It's allowing our organisation to be more agile by helping citizen developer users digitalize processes faster! Thanks to the community we're always up to date with the latest features and we can ask for help easily. We've been using it for over a year now and the implementation in the company has been smooth enough thanks to the APIs. **What do you dislike about Kissflow?** Some permissions are not consistent within the platform. You can notice some items have been developed by different teams. There should be more privacy-focused features. By default data within processes are shared with everyone, I need to manually mark the process as private. **What problems is Kissflow solving and how is that benefiting you?** We were looking for a BPM that could allow non-developers to digitalise processes. Now Kissflow is the BPM that was chosen for the whole company. ### 8. Life changing workflows that I call "Fail Safe" Flows **Rating:** 5.0/5.0 stars **Reviewed by:** Cindi H. | County Recorder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Kissflow?** I love the easy visuals - so many programs I've used in the past are clunky and difficult to navigate. Kissflow is easy on the eye. I love that I can be in control of changes and updates and that I don't have to rely on anyone else to make the changes for me. I love that as I learn the capabilities, my workflows have evolved into a type of office assistant. It has made training a breeze because the workflows guide the emoloyees with check boxes and preprogrammed explainations. Getting started is very easy and customer service is epic. Kissflow is now an intregal part of our daily office routine. It's marvelous! **What do you dislike about Kissflow?** I cannont think of any downsides - the customer service is excellent, the product is excellent. **What problems is Kissflow solving and how is that benefiting you?** I had a customer walk in and ask me if I had proof that I had mailed her water deed to the state Division of Water Rights as we are supposed to do this when we record a water deed. I said I didn't have proof, that we always just mailed them in and have never had a problem. The customer then explained to me that the Division said they never received her deed and as a result, she had lost her water rights. My heart sunk - I did not know there would be such serious concequeneces so I created a new Water Deed workflow that connects to my recording workflow in the Kissflow platform that tracks and sends these deeds elecotronically (with a "yes or no" answer) - and sends me an alert to verfy the receipt of the the deed. This new "fail safe" workflow has given me piece of mind - never again will a water deed be lost! I am now helping other departments build workflows to help manage their daily processes. This is saving us all time and money! ### 9. Support and Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Hamza D. | Sr Analyst-Financial Systems and PMO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** There are quite a few features that usually require customization, but in Kissflow they can be configured to accomadate business processes. The support and response time from the Kissflow team has been excellent. Integarting by sending data masters into Kissflow has been seamless and it utilizes API Endpoints that accepts JSON payloads that is very easy to implement. **What do you dislike about Kissflow?** The integartion from Kissflow to any system outside, requires to reach out to the Support in order to make modifications as that is not something that is exposed to the Kissflow Adminsitrator. **What problems is Kissflow solving and how is that benefiting you?** Kissflow is going to essentially help us consolidate to different systems that we are using currently and this will reduce the maintenance and overhead costs. ### 10. Kissflow has helped us immensely in reducing manual work and human intervention **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2024 **What do you like best about Kissflow?** Kissflow's drag and drop features has helped us immensely in streamlining workflows. Since it is low code, it is also very citizen-developer friendly. It also supports Javascript, that has allowed us to make some customizations. Seamless integration with other platforms is also a very big plus point for our organization. Customer support is another very valuable addition from Kissflow. CSR's are almost always available to help us. **What do you dislike about Kissflow?** Although Kissflow does support customization, it often feels very limited. For example, in one of our use-cases, we wanted to use sequence numbers/request number in a table but Kissflow was not able to accomodate that. Reporting features can also be enhanced. **What problems is Kissflow solving and how is that benefiting you?** Kissflow has made our work so much easier by automating tedious tasks and keeping our processes organized. We no longer waste time chasing approvals or fixing errors in manual workflows. It’s helped our team collaborate better and focus on what really matters, instead of getting stuck in routine tasks. ### 11. Simple and Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** Kissflow is very easy to create an automated business process, that are business ready. Unlike some of competitor products which require significant administration support, both to setup and maintain, Kissflow administration is straight forward to setup and and maintain. Also like the processes and datasets are all contained in the one environment, rather than relying on a separate third party application for data storage and retrieval. **What do you dislike about Kissflow?** Whilst the support team and blog style knowledge base can be helpful, a more formalised support function and knowledge base would be helpful. Also more clarity on where data is stored, to address data integrity concerns from the business. **What problems is Kissflow solving and how is that benefiting you?** The business has a number of processes which are complex and involve a number of parties boith internal and external. Many of these processes are very manual which results in inefficiencies both in time and missed information. With Kissflow these processes can be 1; automated 2; managed and 3; the resulting information retained. This has seen improvements in turnaround time and process improvement. ### 12. The key to better team collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Mark B. | Strategic Business Advisor, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** Our team’s project management has been great with Smartsheet. It makes it significantly easier to stay managed by bringing all of our tasks, updates, and communication into one place. Automation takes care of reminders and approvals for us as deadlines not having to be our concern anymore. We also have increased our efficiency and been able to focus less time on important work, increasing our productivity and consequently reducing time used to handle administrative tasks. **What do you dislike about Kissflow?** The one thing which I didn’t like about Kissflow is that they could be more responsive in their customer support side. The platform itself is generally reliable but a long winded time is taken sometimes to get a professional assistance on a particular issue. That can be a little frustrating when you're on tight deadlines on a critical project and you need some help getting unblocked. A more responsive page would make for a better experience by far. **What problems is Kissflow solving and how is that benefiting you?** Kissflow has really helped low the administrative burden in our workplace. We’ve been freeing up time for more strategic work by automating repetitive tasks, like approvals and notifications. We have found this to have greatly improved our productivity and have allowed us to focus on more important items in our projects. After automation is put in place, our teams will be spending less time doing paperwork and more time doing’ value added’ tasks. ### 13. Love the product! **Rating:** 4.5/5.0 stars **Reviewed by:** Bradley P. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Kissflow?** The best thing about KissFlow is that it allows us to automate all of the forms and documents. My employees are able to track the progress and it ensures accountability and ease of use. It was very easy to integrate and implement. **What do you dislike about Kissflow?** Nothing really. KissFlow is an amazing product that can be tailored to your needs. **What problems is Kissflow solving and how is that benefiting you?** Before KissFlow, we had issues with paperwork being lost and information not being filled in, resulting in having the original sender to redo it. Now with KissFlow, it ensures that all of the information is being filled out and is submitted to the appropriate person for review. The employees are happy with the outcome. ### 14. User friendly and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Heriberto L. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2019 **What do you like best about Kissflow?** User screen design, easy to use, quick to deploy, easy to generate apps and reports, simple workflow structure for the 95/5 of processes. **What do you dislike about Kissflow?** Would like further report features and metrics, test environment or sandbox, stand alone mobile functionality, enhanced images handling in the forms. Public Forms or Marketplace for non licensed users. **Recommendations to others considering Kissflow:** Strongly recommended for small and mid size companies willing to jump from spreadsheets, paperforms and emails to the next level and beyond. **What problems is Kissflow solving and how is that benefiting you?** Human errors, lack of follow up over tasks, lack of orchestration among the teams, a unique and common source of truth. All of them improved with Kissflow. ### 15. The approval process in our company since we started using Kissflow have been smooth and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Carla R. | Information Technology Project Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Kissflow?** It is very easy to make a workflow process using Kissflow and the user experience is beyond exceptional; keeping the UI simple and easy to navigate. The customer support is quick to respond to my concerns and provides a helpful solution. **What do you dislike about Kissflow?** Creating a document template is restricting at some level. It would be amazing if we can fit the data in a one-pager document **What problems is Kissflow solving and how is that benefiting you?** Kissflow really helped us eliminate the usage of manual forms that causes paper waste. Monitoring of document status have been easy since we can check it anytime on Kissflow. ### 16. Customizable and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Paige S. | Project Controls Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Kissflow?** Kissflows automation features make it easy to use for a teams approval process. It is organized and runs smooth. It is easy to customize to your businesses needs for documentation flow. We hae been using the program for many years and will continue to use it for many more years to come. **What do you dislike about Kissflow?** I wouold love if we were able to collaborate in spreadsheets in real time. THe pricing is a bit high. **What problems is Kissflow solving and how is that benefiting you?** Minimizing mistakes on Purchase Orders and Contracts. Multiple checks and balances make mistakes less likely to happen. ### 17. Kissflow User in the Engineering and Construction Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Robert D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Kissflow?** We currently use Kissflow to provide a workflow approval process for Material Requisitions, Purchase Orders, Invoices, Paid TIme Off Requests, Contract Request, and much more. These approval processes were customized to our company using the online Kissflow Tools. The API system also allows us to connect to 3rd Party Services utilizing standard REST webhooks. Overall Kisslfow fits our organizational needs. **What do you dislike about Kissflow?** Kissflow's technical support is effective; however, can be very slow to respond at times. **What problems is Kissflow solving and how is that benefiting you?** Kissflow provides a central source of Workflow Approval with tracking methods for us. ### 18. for its ability to simplify and automate business processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** Its intuitive interface allows users without technical knowledge to easily create and manage workflows. The most useful feature is its ability to integrate end-to-end processes, from forms to automation and analysis. Among its main advantages are flexible customization, real-time collaboration, scalability for businesses of all sizes, and improved operational efficiency by eliminating manual tasks. For developers and technical staff, it allows for a very quick understanding and implementation of processes. **What do you dislike about Kissflow?** Disadvantage that it does not have OCR reading, the least useful is its limited ability to customize more complex reports without external integrations. **What problems is Kissflow solving and how is that benefiting you?** Resolve operational inefficiencies and improve the ability of companies to manage and scale their processes. ### 19. My experience, comprehensive features and review of KissFlow. **Rating:** 5.0/5.0 stars **Reviewed by:** Olivier I. | Client services supervisor, Business Supplies and Equipment, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Kissflow?** What I like best about Kissflow is its interface and features which are very easy and friendly to the users. comprehensive guides, customer support, and assistance to auto-save capabilities to the data. the real-time analytics and reporting feature on the Kissflow platform is essential for monitoring the performance and ease of the implementation process. it has eased integration into other systems like Google Workplace which is helpful to the Admins. **What do you dislike about Kissflow?** As a user, what I do dislike about Kissflow is the delays in customer responsiveness to resolving the technical issues they are facing. Moreover, the pricing structure can be a bit more complex for organizations with limited resources specifically limited to finances that may be the barriers to customization options according to the company's needs. **What problems is Kissflow solving and how is that benefiting you?** Kissflow is solving the essential problems which avail in improving collaboration, and communication between users and admins. additionally, kiss flow enhances the performance visibility of the workflow, speeds up the answering the support requests, and reduces the administrative implications and repetitive or routine tasks as well as cost reductions. Furthermore, Kissflow is solving the integration process to other systems like Google Workspace and the current CRM of the companies. ### 20. User-friendly workflow automation **Rating:** 4.5/5.0 stars **Reviewed by:** Mildred A. | KissFlow and Google Workspace Admin, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** As an Admin for Kissflow and Google Workspace, for me it is really a user-friendly workflow automation platform which helps streamline our processes without needing coding skills. It has customizable forms, pre-built templates, and integration with tools like Google Workspace. **What do you dislike about Kissflow?** Limited mobile app functionality, doesn’t offer the full range of features available on the desktop version. **What problems is Kissflow solving and how is that benefiting you?** Kissflow solves problems related to inefficiency, poor collaboration, lack of transparency, and cumbersome manual tasks. For our users, this saves their time, improving their productivity. ### 21. Easy to learn and use in real working life! **Rating:** 4.0/5.0 stars **Reviewed by:** Neknalin K. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** I think Kissflow's functions are easy for learning (esp. Non technical user). I suddenly use it in the first time without tutorial from my college. **What do you dislike about Kissflow?** It's difficult to export data due to many child table in the flow. There are many steps to reveal some column. **What problems is Kissflow solving and how is that benefiting you?** I think it makes us easier for analysis process improvement. We can monitor workload of each users in our department and find out what the root causes of our problems. ### 22. Efficient solution for management of automated business tasks **Rating:** 3.5/5.0 stars **Reviewed by:** Aurelien B. | Business Process Manager, Business Supplies and Equipment, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Kissflow?** What stands out most about Kissflow for me is its ability to manage and automate different workflows according to a business process. For this reason, the design of the various workflows can be done easily, through the use of drag and drop, without requiring coding skills. Apparently, its integration with such tools as Google Workspace and Slack make the work with the data more comfortable and effective in case of our team. This integration and flexibility have hence been responded to with a marked enhancement of efficiency. **What do you dislike about Kissflow?** A downside to using Kissflow is that creating some of the more intricate workflows causes problems. The options provided often induce a high level of complexity which means that while initially using the software taking a long time is expected. This has at times lead to some confusion among the members of the respective teams. However, the reporting tools are adequate in real life though the tools are not endowed with the ability to generate sophisticated analysis. **What problems is Kissflow solving and how is that benefiting you?** Kissflow deals with challenges related to the management and automation of business processes while creating a means of addressing such through the provision of a workplace for the creation of custom workflows. They include improving organisational efficiency by doing the work of repetitive automated tasks and approval processes. Having Google Workspace integrated enables easy sharing of data, and communication between the members. In general, with the use of Kissflow, efficiency has been increased, errors that could have been done manually minimized and productivity in the team boosted. ### 23. The future of Workflow Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Kissflow?** Easy to create and manage workflows. Advanced Automation of all processes is easy to set up. I cannot imagine how you manage workflows without this software. **What do you dislike about Kissflow?** Difficult to manage admin duties on mobile, no app for admins only users. **What problems is Kissflow solving and how is that benefiting you?** All company workflows that involve multiple parties can now work together to complete processes much quicker and accurately. You can track your workflow process efficiently, and you can create deadlines to stick to SLA. ### 24. Kissflow Automates **Rating:** 4.5/5.0 stars **Reviewed by:** Cyril Audrey R. | IT Management Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kissflow?** it enables us to automate the manual process of approval. Easy to use and if you encounter problem/errors you can contact their support online. **What do you dislike about Kissflow?** dashboard is so crowded and sometimes hard to navigate **What problems is Kissflow solving and how is that benefiting you?** the manual approving of Documents. In kissflow we no longer need to send the documents to the main office from the branches. faster approval lesser cost for transportation and time efficient. ### 25. Kissflow is Easy to Understand **Rating:** 4.5/5.0 stars **Reviewed by:** Drake P. | System Implementation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Kissflow?** Drag-and-drop because programming allows you to easily create processes in a short amount of time. Kissflow also provides good documentation if you want to explore its other features. Their support team is easy to contact and knowledgeable about the system. **What do you dislike about Kissflow?** Frequent changes in the UI/UX can sometimes make it confusing to navigate. **What problems is Kissflow solving and how is that benefiting you?** It enables faster approval of forms/requests, which previously took longer before using Kissflow. ### 26. Kissflow Review **Rating:** 5.0/5.0 stars **Reviewed by:** Asha S. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Kissflow?** Assigning task and creating workflow through KF plays the major role **What do you dislike about Kissflow?** Offline trainings can be introduced to know more about its features **What problems is Kissflow solving and how is that benefiting you?** Instead of assigning the task or job to through mail, We can assign the same task in Kissflow itself. We can see the historical details as well like how many requests came daily. We can also reject the request. ### 27. Kissflow-Low code platform and simple use **Rating:** 5.0/5.0 stars **Reviewed by:** Wei H. | Onsite IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** Kissflow is low code platform and do not need to high level coding skills to developer apps and also intergrated with multiple application **What do you dislike about Kissflow?** Compared with other product, Kissflow require account login for approve proceess **What problems is Kissflow solving and how is that benefiting you?** workflow automation and interngration with multiple connectors, which is free to use after purchased the plan and also quick support via chat and new feature update ### 28. Great work flow and cross devices compatibility **Rating:** 4.5/5.0 stars **Reviewed by:** Rodrigo R. | Business Continuity Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Kissflow?** It's easy to use and customize. Great support for issues **What do you dislike about Kissflow?** Phone app is still too low to upload data **What problems is Kissflow solving and how is that benefiting you?** We use it as a tech company to follow and close all the issues regarding support in assets. We have created personalized forms to guide our technicians in the step by step process to install/repair/maintain our devices in the clients facilities. ### 29. Easy to adapt **Rating:** 5.0/5.0 stars **Reviewed by:** Librada J. | IT System Implementation Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kissflow?** It is easy to adapt when it comes to creating forms and managing users with it's UI **What do you dislike about Kissflow?** Integration has limitations in it's method **What problems is Kissflow solving and how is that benefiting you?** It makes workflow more easy to understand because of UI and it is easy to add approvers when it comes to validations which it is very useful when it comes to business process ### 30. KPC Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kiran N. | Senior Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kissflow?** I like about the kissflow is that its more engaging and the benefit part is that we can allocate and use the budget as per our own availability **What do you dislike about Kissflow?** Nothing as much , but in future if we can get more features of ui/ux presentation **What problems is Kissflow solving and how is that benefiting you?** It helping in managing the procuremnet related to business ### 31. KPC PROCUREMENT TOOL REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh G. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Kissflow?** User friendly platform that help zomato to manage the overall flow starting from procurement till payment **What do you dislike about Kissflow?** Nothing as of now, but we need different customisation at all levels. **What problems is Kissflow solving and how is that benefiting you?** Kissflow simply the visibility, right from the budget allocation > consumption> usage. Helps us to manage the workflow. Track the request easily and many more. ### 32. kissflow makes processes easier **Rating:** 4.0/5.0 stars **Reviewed by:** Marc Chino A. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Kissflow?** past approval of requests/forms, prevents missing of documents and it is also easy to use. you can implement many forms and processes. **What do you dislike about Kissflow?** GUI its a little messy and hard to navigate **What problems is Kissflow solving and how is that benefiting you?** Missing Documents for approval in kissflow you will not worry about misplacing documents coz it is saved online ### 33. Code Free Functional Area **Rating:** 4.0/5.0 stars **Reviewed by:** Vigneshwaran S. | Analytical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Kissflow?** No code front-end design. Built additional development in old process it make easy. **What do you dislike about Kissflow?** 1 - not all flexible logics is available 2 - Once set the field character is after live the project, change the field type not possible(without data loss) **What problems is Kissflow solving and how is that benefiting you?** Mail interaction is reduced. ### 34. Essential tool for boosting efficiency in daily operations **Rating:** 4.0/5.0 stars **Reviewed by:** Olvio T. | Senior IT Administrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2024 **What do you like best about Kissflow?** So far, I have found that the most useful aspect of Kissflow is that it is able to manage and facilitate a variety of business processes. This simplicity has enabled the team to create and edit workflows even if they do not have computer programming skills via drag and drop interface. One of the main advantages is integration with CRM and HR systems, which provided such successful outcomes as an increased efficiency of sales management and onboarding processes. **What do you dislike about Kissflow?** A major disadvantage of Kissflow is that it may sometimes be slow when dealing with large amounts of data or large and complicated tasks. We have also suffered a number of crises such as system failures, power outages and other technical glitches that have interfered with our business processes. Sometimes these have proved to be areas of contention and have led to our work being halted as we sort out the issues, thus affecting our efficiency. **What problems is Kissflow solving and how is that benefiting you?** Kissflow helps in managing and automating different business processes and the approval process and document control is worth mentioning here. A combination of these processes to one platform has eliminated the use of other tools as well as coordination which results in reduced incidence of errors as well as time. With the help of such routine tasks as copying the letters we were able to increase productivity and success in meeting the given deadlines, which has a positive effect on the efficiency and quality of our work. ### 35. Kissflow Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Carlo Alonzo D. | Senior Business Intelligence Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kissflow?** You can make many forms and it is easy to teach to the users. **What do you dislike about Kissflow?** you cant use watermarks on the documents for printing. **What problems is Kissflow solving and how is that benefiting you?** Manual forms is prone to damage or unreadable handwritings but in kissflow it is stored in the web and easy to read. ### 36. It is user friendly, and because of easy UI IX it is very helpful for the users **Rating:** 4.5/5.0 stars **Reviewed by:** Pranshul A. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Kissflow?** Best UI UX and customisez report, and detailed status of all the activities **What do you dislike about Kissflow?** Confusion due to availability of same field multiple times **What problems is Kissflow solving and how is that benefiting you?** Kissflow help us to solve the issue regarding post facto cases of P2P process, and very helpful for the organization ### 37. Kissflow implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Czharinamae C. | Infrastructure Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kissflow?** Easy to create forms and processes. Easy to implement/deploy because you can easily access kissflow you just need internet **What do you dislike about Kissflow?** Overdue notification only sent once no follow up notif **What problems is Kissflow solving and how is that benefiting you?** Late approval with kissflow they can approve request wherever they are. ### 38. Kissflow is very useful for managing P2P workflow. **Rating:** 3.0/5.0 stars **Reviewed by:** Sanjeev S. | Senior Analyst , Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** I am using the P2P toll task for 2 years. This is very useful and maintains the procurement cycle, and it is very flexible. **What do you dislike about Kissflow?** Need to enhance Product UX/UI view; this should be also flexible and editable currently. **What problems is Kissflow solving and how is that benefiting you?** Manage our P2P cycle ### 39. KissFlow is the best tool for your Workflow & Process management **Rating:** 5.0/5.0 stars **Reviewed by:** Dhilip M. | Senior Supply Chain Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Kissflow?** No code platform, easy to use for anyone **What do you dislike about Kissflow?** API integration part need an improvement **What problems is Kissflow solving and how is that benefiting you?** Getting aprovals from multiple stakeholders via email is not an easy task bu Kissflow did a great job by providing us an Application for Workflow management ### 40. Good low-code and no-code platform **Rating:** 4.5/5.0 stars **Reviewed by:** Duc C. | Assistant to General Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** Kissflow helps to manage our daily operations efficiently and provides intelligent automation, greater efficiency, and instant insight across the business. **What do you dislike about Kissflow?** Still has some limitation regarding to data process speed, table limit, exported file limit,.... **What problems is Kissflow solving and how is that benefiting you?** Automate daily working processes ### 41. Kissflow Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christine D. | System Implementation Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kissflow?** Its easy to use and share the forms. User friendly for the first users. **What do you dislike about Kissflow?** I think its limited features like for the formula its so limited. **What problems is Kissflow solving and how is that benefiting you?** From time to time there's sudden error in integration ### 42. Appreciating Kissflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Kissflow?** The no code to low code reduces complexity and makes it easy to use and implement, which means less time to adapt. The customer support team responds on time. The integrations are simplified. It provides visibility hence used frequently to check the step the process is at. **What do you dislike about Kissflow?** Improve on automation in sending analytical reports. **What problems is Kissflow solving and how is that benefiting you?** Saves time and resources. Less time during approvals and there is less use of office papers. ### 43. An easy to develop form that is suitable for any organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** Chat support was good they are always eager to help. **What do you dislike about Kissflow?** Some of the forms formula are very complicated and there is not much information you can find to get a specific type of formula that works with your form. Integrations can also get rather complex and complicated depending on your requirement. **What problems is Kissflow solving and how is that benefiting you?** Most of the company business forms can be digitalized and paperless, which helps save the environment and simplify the process. ### 44. Makes company workflow easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** Kissflow has been a game-changer for our organization, revolutionizing how we manage and streamline workflows. Its intuitive interface and powerful automation tools have made creating, modifying, and monitoring workflows incredibly easy, even for non-technical team members. **What do you dislike about Kissflow?** Kissflow's pricing may be a concern for smaller organizations or startups, as costs can escalate with added features or larger teams. **What problems is Kissflow solving and how is that benefiting you?** Kissflow addresses several critical challenges in workflow management, offering substantial benefits for our organizations: ### 45. Easy workflow management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Kissflow?** Ease of configuration and the quick learning time. **What do you dislike about Kissflow?** Limitations around access control setup. **What problems is Kissflow solving and how is that benefiting you?** Our procurement module is used across 35 countries and it needs to be highly customizable to cater to different needs for different country, and Kissflow helps us to build a robust tool which is configured based on needs and can also integrate with other applications/tools used across the organisation ### 46. Easy to work with but still need improvment **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** Easy to work with and to manipulate the process and to manage different process, custumer support is very good and helpful. **What do you dislike about Kissflow?** it also require to add some other feature that gave the admin more access and authority like changing the in live process, change the state of a rejected process (by mistake) give more access to make possible changing in live process. **What problems is Kissflow solving and how is that benefiting you?** managing taskes from different brenches in differents countries. ### 47. Kissflow - Review **Rating:** 4.0/5.0 stars **Reviewed by:** Hector Nervin E. | Application Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** user friendly, easy to develop forms that can be used in everyday transactions **What do you dislike about Kissflow?** there are certain limitations in kissflow, hopefully it will be updated soon. **What problems is Kissflow solving and how is that benefiting you?** to automate manual transactions ### 48. Pleasant Experience **Rating:** 4.5/5.0 stars **Reviewed by:** John I. | IT Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** I like the user interface and fast support **What do you dislike about Kissflow?** Some minor issues I faced while working with integrations. **What problems is Kissflow solving and how is that benefiting you?** Kissflow is usefull to create approvals workflows. ### 49. It is very flexible and easy to use platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Zoilo O. | MIS Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Kissflow?** It's flexibility and easy to use. And User Friendly **What do you dislike about Kissflow?** No exporting to pdf of reports. Still need update. **What problems is Kissflow solving and how is that benefiting you?** Digital forms and Workflow implementation. ### 50. Easy business automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Kissflow?** Two things the low code and the versatility **What do you dislike about Kissflow?** document template formatting options could improve **What problems is Kissflow solving and how is that benefiting you?** Accountability and reporting, bottlenecks or delays are identified by the individuals, this allowed us to identify wher th eissues were and to address it, persons no longer wish to be identified as the problem. ## Kissflow Discussions - [How do i generate a well understood summary report for all the request put on kissflow](https://www.g2.com/discussions/how-do-i-generate-a-well-understood-summary-report-for-all-the-request-put-on-kissflow) - 3 comments, 1 upvote - [How do I delete multiple records that have been completed](https://www.g2.com/discussions/how-do-i-delete-multiple-records-that-have-been-completed) - 1 comment, 1 upvote - [How do you use Kissflow?](https://www.g2.com/discussions/how-do-you-use-kissflow) - 1 comment - [What is Kissflow software?](https://www.g2.com/discussions/what-is-kissflow-software) - 1 comment - [View Kissflow pricing details and edition comparison](https://www.g2.com/products/kissflow/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+13%3A58%3A17+-0500&secure%5Bsession_id%5D=213d815d-7c64-4094-b4f2-51ee0fb895e5&secure%5Btoken%5D=b06612af4f52dcfe323d5f05db513f47d2b02093bfd02307b359c18c78ebddec&format=llm_user) ## Kissflow Integrations - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) ## Kissflow Features **Setup** - Activities - Flows - Dependencies - Notifications **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Functionality** - Ease of Use - File Management - Multi-Language Support - Customization - Straight-Out-the-Box Functionality - Help Guides - Patching & Updates **Generative AI** - AI Text Generation - AI Text Summarization **Permit Lifecycle Management** - Permit Approval Workflows - Permit Creation & Issuance - Permit Closure & Verification - Permit Templates & Types **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Management** - Updates - Audit Trail - Integration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Safety & Compliance** - Regulatory Standards Support - Risk Assessment Integration - Compliance Tracking & Audit Trails - Isolation & Lockout Tagout (LOTO) Controls **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Data Control** - Data Migration - Data Synchronization - Data Security **Data Control** - Data Migration - Data Synchronization - Data Security **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Generative AI** - AI Text Generation **Real‑Time Visibility** - Mobile & Field Access - Real‑Time Permit Monitoring **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations & Data** - Reporting & Analytics - System Integrations & APIs **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing ## Top Kissflow Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,488 reviews)