Verified User in Marketing and Advertising
EM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great solution for physical access control"
4.5/5
What do you like best about Kisi?

Kisi is really easy to use; it's like your door knows you're coming.

I feel safe knowing it's always encrypted and secure.

I love that I can unlock doors with just my phone, no matter where I am Review collected by and hosted on G2.com.

What do you dislike about Kisi?

Kisi can be a bit pricey, which might not be ideal for smaller budgets.

The dashboard could be more user-friendly; sometimes it's tricky to find what I need. Review collected by and hosted on G2.com.

CB
Chris Chumley B.
Director of Compliance
Enterprise (> 1000 emp.)
"An exceptional product!!!"
5/5
What do you like best about Kisi?

Our experience with Kisi has been exceptional. The product works better than advertised. The sales and support teams are exceptionally customer service oriented, always quick and accurate. I would especially highlight a member of the support team, Winnie Niza. Winnie is always available, very patient, and helps solve any challenge very quickly. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

I only have favorable feedback. The Kisi system works better than advertised. Review collected by and hosted on G2.com.

KH
Kiara H.
Mid-Market (51-1000 emp.)
"Easy door access solution"
5/5
What do you like best about Kisi?

Fairly easy to set up and manage access. Love that you have the option to give temporary access or the temporary links. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

The reporting is a bit difficult to navigate - you can see all of the events but trying to find one particular event in the exported spreadsheet is like finding a needle in a haystack. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Great Support and Products"
4/5
What do you like best about Kisi?

Kisi helps our laundry mats stay protected via door access and they provide great support whenever you need it. The dashboard is easy to use and easy to integrate as well. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

I cant think of any downsides to using Kisi. Review collected by and hosted on G2.com.

James C.
JC
James C.
Partner
Small-Business (50 or fewer emp.)
"Kisi is the perfect door access control system for our business."
5/5
What do you like best about Kisi?

Kisi was easy to roll-out, the support staff was very responsive and helpful, the system includes all of the features we were looking for, its very user friendly, integrates with our billing system, and very reliable. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

We would love to use Kisi on all doors but it is cost prohibitive. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Excellent future foward product with top-notch customer service"
5/5
What do you like best about Kisi?

The product works very well, its reliable, and the remote management is fantastic. I love to UI and how simple it is to use for both the administrators and the users. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

The lack of alarm monitoring service resulted in us having to look elsewhere for support, this wasn't the easiest to source - I would prefer to have only one security system - both access control and alarm monitoring. Review collected by and hosted on G2.com.

Casey C.
CC
Casey C.
Mid-Market (51-1000 emp.)
"Good product, even better customer experience"
5/5
What do you like best about Kisi?

Excellent customer service. Thoughtful product roadmap. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

There's nothing I can think of at the moment. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Great access control product."
5/5
What do you like best about Kisi?

Great interface for the customers and employees - Integegrates with our management software. Easy to on board and support customers. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

Tracking and exporting events for data analytics was a bit tricky originally, but they have constantly worked to improve it. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Kisi door access solution"
3.5/5
What do you like best about Kisi?

The system is easy to use and is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

That we are unable to use our smart watches and smart phones (without opening the app) to open the doors

Also the monthly fee is exhorbitant. Review collected by and hosted on G2.com.

Daria C.
DC
Daria C.
Small-Business (50 or fewer emp.)
"Secure and User Friendly"
5/5
What do you like best about Kisi?

I love how easy it is to navigate and manage. It has been a lifesaver in keeping our school secure. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

There have been very few times where I have experienced glitches. In the event, support has always been so helpful and quick to respond. Review collected by and hosted on G2.com.