--- title: Kisi Reviews meta\_title: 'Kisi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 46 reviews by the users' company size, role or industry to find out how Kisi works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 46 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Kisi Reviews & Product Details Visit Website Kisi is a cloud-based physical security and access control platform designed to help organizations connect people and spaces through modern, secure, and flexible workplace security solutions. This innovative platform integrates various security functionalities, including access control, visitor management, video surveillance, intrusion detection, analytics, and reporting, all within a single, user-friendly interface. Kisi is tailored for simplicity and scalability, making it suitable for a wide range of organizations seeking to enhance their security measures. Targeted at industries such as fitness and wellness, coworking spaces, commercial real estate, and technology, Kisi addresses diverse security needs with a comprehensive suite of tools. The platform enables organizations to manage access to doors and elevators, streamline visitor access, and facilitate security workflows from virtually anywhere. This flexibility is particularly beneficial for businesses that operate in hybrid work environments or require 24/7 unstaffed access, as Kisi can accommodate various use cases, including tailgating detection and booking integrations. Key products of Kisi include the Reader Pro, Controller Pro, and Terminal Pro, which collectively form a robust ecosystem for managing physical security. The platform also offers an Intercom Pro system, web and mobile applications, and seamless integrations with existing security infrastructure. Users can leverage flexible credentials, such as Apple Wallet employee badges, to enhance convenience and security. These features not only improve operational efficiency but also allow organizations to monetize their spaces effectively, ensuring a modern user experience across multiple locations. Kisi stands out in the access control market by providing a unified solution that simplifies security workflows and enhances overall security management. The platform's analytics and reporting capabilities enable organizations to gain valuable insights into their security operations, helping them make informed decisions and optimize their security strategies. By combining advanced technology with user-centric design, Kisi empowers organizations to create safer environments while adapting to the evolving demands of modern workplaces. * * * Product Website Kisi Seller [KISI](https://www.g2.com/sellers/kisi) Discussions [Kisi Community](https://www.g2.com/products/kisi/discuss) Languages Supported German, English, French, Spanish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/kisi/pricing) ## Kisi Integrations (50) What do users say about integrations? 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LD Lamar D. Chief Business Development Officer Small-Business (50 or fewer emp.) 12/9/2022 "Kisi is outstanding" 5/5 What do you like best about Kisi? The Sales, support and integration teams are great during setup. Review collected by and hosted on G2.com. What do you dislike about Kisi? The controllers require additional space for battery backup. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Kisi has a great product that allows us to implement an integrated product across multiple buildings. This allows us to have one common system for all buildings. Review collected by and hosted on G2.com. Show More Response from Melanie Almeida of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-7481306/official_response/edit) Thank you very much for your thoughtful review, we really appreciate it! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mark M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark M.") MM Mark M. Vice President of Information Technology Small-Business (50 or fewer emp.) 5/10/2022 "Advanced access system that keeps getting better" 5/5 What do you like best about Kisi? Kisi's cloud-based approach with over-the-air updates makes it a much better system than the previous generation's on-premise access systems. It has many out-of-the-box features and can easily be extendable through a mix of industry-standard components as well as its API. The android app and Apple app are great and the Apple Watch app works well too although you do have to actively click on the watch app and it's not as automatic as the phone. Review collected by and hosted on G2.com. What do you dislike about Kisi? There were some early quirks with POE compatibility on our Dell switches where we had to use POE injectors but since switching to Cisco we no longer have this issue. Sometimes the readers can go offline and we have had to swap them out. Requires active internet connection but the new offline mode solves this. Any issue we have had with Kisi seemed to get smoothed out over time so there is not much to dislike. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Centralized and real-time access with logging and the flexibility to extend the system over time. Helps us not have to focus on access control because it just works! Review collected by and hosted on G2.com. Show More Response from Melanie Almeida of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-6593058/official_response/edit) Thank you very much for your thoughtful review, we really appreciate it! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Paul G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul G.") PG Paul G. CEO Small-Business (50 or fewer emp.) 2/3/2022 "Modern access system with lots of options" 4.5/5 What do you like best about Kisi? Modern interface for administration of the system, flexibility in credentials (mobile app, cards, stickets, tokens, time-based guest links), ability to manage multiple spaces, setting specific permission levels by user group or individual users, remote door open (with ability to limit it geographically on a user by user basis), and much more. If you are looking for a more modern access system, this is it. They are also constantly working on improving the product. Review collected by and hosted on G2.com. What do you dislike about Kisi? The reporting is a bit limited. There is a log of everything that goes on, but it can sometimes be challenging to find a specific event. In the past we've seen the system go offline for no reason we've been able to determine - a reset did the trick usually. This has not happened within the past year. If you delete the credential without deassigning it first, it cannot be used again until you contact support to have them unassign it. Review collected by and hosted on G2.com. Recommendations to others considering Kisi: Would highly recommend if you are looking to add or replace a current legacy access system. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Easy way to administer access to our office space. Very flexible in how we assign access levels to each individual employee. The benefit is that we spend almost no time administering it - once you set it up (easy and quick to do), there is very little to manage. Review collected by and hosted on G2.com. Show More Response from Melanie Almeida of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-5316162/official_response/edit) Thank you very much for your review. Your feedback will be shared with the product team so we can keep improving our user experience. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 4/12/2022 "Kisi helps make access management a breeze." 4.5/5 What do you like best about Kisi? Kisi makes managing workspace access easy and streamlined. The ability to create different groups with various access allows for customization and personalization. Review collected by and hosted on G2.com. What do you dislike about Kisi? Kisi relies on internet/data to work and we have had times where our internet is out and our location has poor cell/data service so some people were unable to access certain areas. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? In an industry where employee turnover is high, it allows us to grant and deny access with the click of a button instead of hunting down keys when an employee is no longer employed. It also allows for the customization of profiles/groups so that you can control not only who has access but when they have access. Review collected by and hosted on G2.com. Show More Response from Melanie Almeida of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-4883914/official_response/edit) Thank you for your review. We’re happy to share that we do offer offline support. Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators: Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity. Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/24/2021 "Excellent technology! Highly recommended!" 5/5 What do you like best about Kisi? I like that I don't have to look for my keys when I'm trying to get in the door with bags, equipment, etc. It's a fantastic technology that makes a difference and is worth the cost. It also provides a significant level of security. Review collected by and hosted on G2.com. What do you dislike about Kisi? I cannot think of anything that I dislike about keyless door access. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Benefits are easy to use and provide a comforting level of security. Review collected by and hosted on G2.com. Show More Response from Melanie Almeida of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-4960546/official_response/edit) Thank you very much for the thoughtful review, we appreciate it! Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 7/27/2021 "I love my Keyless Door Access" 5/5 What do you like best about Kisi? It is so much easier to have guests over with our keyless door access. Review collected by and hosted on G2.com. What do you dislike about Kisi? There are not any things that I dislike about it. We really love it. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? It is just very convenient and easy to use. It adds a lot of value. Review collected by and hosted on G2.com. Show More Response from Melanie Almeida of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-4892844/official_response/edit) Thanks so much for the feedback! Great to hear you have an overall good experience! 8/24/2021 Validated ReviewerIncentivizedSource: G2 invite ![Lakshmi Narayana G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lakshmi Narayana G.") LG Lakshmi Narayana G. Lead Java Developer at Suntrust Bank Enterprise (\> 1000 emp.) 8/4/2020 "Don’t loose keys any more" 5/5 What do you like best about Kisi? No more concept of loosing keys and searching for them. Review collected by and hosted on G2.com. What do you dislike about Kisi? Remembering password if a different password is used. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Multiple people can have access to the entry. They don’t need to wait for keys. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/25/2020 "Simple and Secure" 5/5 What do you like best about Kisi? The touchless unlock within bluetooth range Review collected by and hosted on G2.com. What do you dislike about Kisi? There are times I forget my phone and badge Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Secure building access and simple access for people who have access Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/7/2019 "Great way to control building access with mobile device" 4/5 What do you like best about Kisi? Being able to control the doors in the office using my phone instead of carrying around a key card. Review collected by and hosted on G2.com. What do you dislike about Kisi? Sometimes the door takes a while or does not respond to phone. Review collected by and hosted on G2.com. Recommendations to others considering Kisi: It is a great way to give employees building access without having to have keys or keycards made for each employee. Also, it is convenient to have the ability to unlock doors from my mobile device. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Being able to access the entire building with my phone. Benefits are not having to carry a key card or remember to bring a key card everyday. Review collected by and hosted on G2.com. Show More Response from Melanie Almeida of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-3371570/official_response/edit) Thank you for your review! We continuously work on improving our product. If you’re experiencing connectivity issues please contact our support team - support@getkisi.com. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/28/2020 "So glad I don't ever have to worry about forgetting my work badge!" 4.5/5 What do you like best about Kisi? Convenient that I can unlock doors using my phone Review collected by and hosted on G2.com. What do you dislike about Kisi? Sometimes I have to go into the app to unlock a door Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Never ever worrying about forgetting my work badge and having to be issued a temporary badge again Review collected by and hosted on G2.com. Show More Response from Melanie Almeida of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-4132451/official_response/edit) Thank you for your review. We now offer Tap to Unlock, which allows you to unlock doors by tapping your mobile device against the Kisi Reader, without having to actively use the app. Validated ReviewerIncentivizedSource: G2 invite ## Questions about Kisi? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Kisi ](https://www.g2.com/products/kisi/discussions/new) ![Shipon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shipon F.") SF Shipon Foraji • Last activity over 4 years ago An electronic keypad entry system solves all those missing key problems. ... Unlock your front door with a four-digit number that you simply punch into an electronic keypad. This electronic lock is easy to install; you only need a screwdriver. 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/an-electronic-keypad-entry-system-solves-all-those-missing-key-problems-unlock-your-front-door-with-a-four-digit-number-that-you-simply-punch-into-an-electronic-keypad-this-electronic-lock-is-easy-to-install-you-only-need-a-screwdriver) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What makes Kisi unique? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/value-of-kisi) [ View all Discussions ](https://www.g2.com/products/kisi/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 17 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/kisi/pricing) Kisi Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1bbb6764f36416d1772b2a26dae9003/brivo.png "Product Avatar Image") Brivo 4.6/5(35) [ Compare Now ](https://www.g2.com/compare/brivo-vs-kisi) ##### ##### Kisi Features Platform Basics Visitor Check-In Platform Data Automation Analytics Visitor Logs Platform Additional Functionality Integration [ View More Features ](https://www.g2.com/products/kisi/features) ## Top-Rated Alternatives [ ![The Receptionist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Receptionist") The Receptionist 4.8/5(432) ](https://www.g2.com/products/the-receptionist/reviews) [ ![Rhombus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ View All Alternatives ](https://www.g2.com/products/kisi/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Physical Security](https://www.g2.com/categories/physical-security) ##### Explore More [Which mobility consulting company provides technology stack recommendations and architecture planning for enterprises building their mobile-first strategy?](https://www.g2.com/discussions/which-mobility-consulting-company-provides-technology-stack-recommendations-and-architecture-planning-for-enterprises-building-their-mobile-first-strategy)[What capital project management platforms are best for handling multi-billion dollar infrastructure programs where schedule slippage and cost overruns are genuinely catastrophic?](https://www.g2.com/discussions/what-capital-project-management-platforms-are-best-for-handling-multi-billion-dollar-infrastructure-programs-where-schedule-slippage-and-cost-overruns-are-genuinely-catastrophic%20)[Which is the best client portal software for secure file sharing?](https://www.g2.com/discussions/which-is-the-best-client-portal-software-for-secure-file-sharing) [Best tools for real-time email engagement alerts](https://www.g2.com/discussions/what-are-the-best-tools-for-real-time-email-engagement-alerts)[Which BIM objects software integrates smoothly with AutoCAD and Revit so architects can place manufacturer content directly without format conversion headaches?](https://www.g2.com/discussions/which-bim-objects-software-integrates-smoothly-with-autocad-and-revit-so-architects-can-place-manufacturer-content-directly-without-format-conversion-headaches)[Pros and Cons Details](https://www.g2.com/products/kisi/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)