--- title: Kisi Reviews meta\_title: 'Kisi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 46 reviews by the users' company size, role or industry to find out how Kisi works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 46 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Kisi Reviews & Product Details Visit Website Kisi is a cloud-based physical security and access control platform designed to help organizations connect people and spaces through modern, secure, and flexible workplace security solutions. This innovative platform integrates various security functionalities, including access control, visitor management, video surveillance, intrusion detection, analytics, and reporting, all within a single, user-friendly interface. Kisi is tailored for simplicity and scalability, making it suitable for a wide range of organizations seeking to enhance their security measures. Targeted at industries such as fitness and wellness, coworking spaces, commercial real estate, and technology, Kisi addresses diverse security needs with a comprehensive suite of tools. The platform enables organizations to manage access to doors and elevators, streamline visitor access, and facilitate security workflows from virtually anywhere. This flexibility is particularly beneficial for businesses that operate in hybrid work environments or require 24/7 unstaffed access, as Kisi can accommodate various use cases, including tailgating detection and booking integrations. Key products of Kisi include the Reader Pro, Controller Pro, and Terminal Pro, which collectively form a robust ecosystem for managing physical security. The platform also offers an Intercom Pro system, web and mobile applications, and seamless integrations with existing security infrastructure. Users can leverage flexible credentials, such as Apple Wallet employee badges, to enhance convenience and security. These features not only improve operational efficiency but also allow organizations to monetize their spaces effectively, ensuring a modern user experience across multiple locations. Kisi stands out in the access control market by providing a unified solution that simplifies security workflows and enhances overall security management. The platform's analytics and reporting capabilities enable organizations to gain valuable insights into their security operations, helping them make informed decisions and optimize their security strategies. By combining advanced technology with user-centric design, Kisi empowers organizations to create safer environments while adapting to the evolving demands of modern workplaces. * * * Product Website Kisi Seller [KISI](https://www.g2.com/sellers/kisi) Discussions [Kisi Community](https://www.g2.com/products/kisi/discuss) Languages Supported German, English, French, Spanish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/kisi/pricing) ## Kisi Integrations (50) What do users say about integrations? 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HS Henry S. Technical Product Specialist Small-Business (50 or fewer emp.) 4/16/2026 "Effortless Access Management with Room for Improvement" 4/5 What do you like best about Kisi? I find Kisi incredibly easy to use and manage. It integrates smoothly with a bunch of other coworking tools and resources. I also love that it syncs with calendars, making it a breeze to set up schedules. Additionally, syncing Kisi with OfficeRnD to manage access based on memberships works really well. Review collected by and hosted on G2.com. What do you dislike about Kisi? The intercom system and hardware could be finicky at times. It would also be nice to have multiple admins have access and the ability to respond to door rings instead of it being limited to a single device. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? I use Kisi to manage coworking space access, allowing 24/7 access and easier remote management. It's user-friendly, integrates well with other tools like OfficeRnD and Google Calendar, and simplifies scheduling and access based on memberships. Review collected by and hosted on G2.com. Show More Response from Richa Sharma of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-12643454/official_response/edit) Thank you for this detailed feedback, Henry! It's great to hear Kisi has simplified access management and scheduling for you. We also appreciate your feedback about the intercom. We're happy to share that multiple receivers are already supported, and we're currently working on more call routing functionalities. Thanks for being part of the Kisi community! Validated ReviewerIncentivizedSource: G2 invite ![Rick D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick D.") RD Rick D. Chief Executive Officer Small-Business (50 or fewer emp.) 10/29/2025 "Great customer experience!" 5/5 What do you like best about Kisi? I have been considering door access control for our facility for about a year now. After researching all the available companies, I ultimately chose Kisi. The main reason for my decision was my experience with my sales representative, Kalib Mickelson. He consistently supported me, answered every question—no matter how trivial—maintained contact even during long periods of inactivity, and was always both personable and extremely informative. In my 25 years of administration, I have interacted with many service and sales representatives, but I have never received this level of support. Saying he went above and beyond doesn't even capture it. While I can't yet comment on the product itself, my experience with Kalib was the deciding factor in my purchase. If Kalib's manager happens to read this, he truly deserves a raise and a promotion. Exceptional customer service is rare these days, but Kalib absolutely nailed it! Review collected by and hosted on G2.com. What do you dislike about Kisi? The price is a bit higher than other options. But the robust features and flexibility seem to justify the cost. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? We needed 24 hr access to our facility with the technology to integrate with our company software and add some security functions like tailgating. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ben A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben A.") BA Ben A. Company Directo Small-Business (50 or fewer emp.) 7/7/2026 "Reliable, Robust Access Control You Can Count On" 5/5 What do you like best about Kisi? The access control is very reliable and robust Review collected by and hosted on G2.com. What do you dislike about Kisi? Nothing it’s very good. The software is good Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Access control for a gym Review collected by and hosted on G2.com. Show More Response from Richa Sharma of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-13074639/official_response/edit) Thank you for your review, Ben! We're glad to hear you've found Kisi reliable and easy to use. It's wonderful to know we're helping simplify access control for your gym. Thanks for being part of the Kisi community! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Enterprise (\> 1000 emp.) 6/9/2026 "Easy System Management and Great Communication" 4.5/5 What do you like best about Kisi? Easy system management, great communication Review collected by and hosted on G2.com. What do you dislike about Kisi? Billing cycle and management is not useful. We pay via ACH and have to wait until the invoice is due to actually receive the invoice. Not all companies pay via credit card Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? We are implementing Kisi in our locations for a single cloud based tool Review collected by and hosted on G2.com. Show More Response from Richa Sharma of Kisi [Editedit](https://www.g2.com/survey_responses/kisi-review-12938908/official_response/edit) Thank you for your review! We're glad you've found Kisi easy to manage and appreciate your positive feedback about our communication. We also value your suggestion around billing and invoice timing and will share it with our team. Thanks for being part of the Kisi community! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Luke P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke P.") LP Luke P. Manager Small-Business (50 or fewer emp.) 12/11/2024 "Terrible Customer Support but a (mostly) Great Product" 0/5 What do you like best about Kisi? The ease of use, simple functionality, and clean UI. Review collected by and hosted on G2.com. What do you dislike about Kisi? The customer support is terrible. We had a critical issue recently, and they simply refused to help me. I called dosend of times and left multiple emails, but they did not help me. Finally, someone from the sales team contacted me to apologize, which was nice of him, but the support staff have still not contacted me about the issues we are facing. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Controling building and door access for about 1000 people Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AM Andrew M. Owner Small-Business (50 or fewer emp.) 6/20/2024 "Best customer service I have had in a long time!" 5/5 What do you like best about Kisi? The product itself is amazing and super easy to install. The best part about Kisi so far has been their customer service. I have been working with account executive Kalib Mickelson. He knows the product inside and out and is very knowledgable with everything. His customer service has been the best I have seen in a long time. He responds to emails pretty much immediately and he handles my issues quickly. I would highly reccomend Kisi to anyone based on my experience with him! Review collected by and hosted on G2.com. What do you dislike about Kisi? Nothing! Everything has been amazing so far! Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? I own an unstaffed gym. Kisi is providing me with the security of my members gaining access to my facility. I know who is coming in and out of my gym which is very reassuring. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Clarence W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clarence W.") CW Clarence W. Small-Business (50 or fewer emp.) 12/7/2023 "Easy Setup" 5/5 What do you like best about Kisi? We installed Kisi at our 2nd location, and we couldn't be happier. The system is extremely to setup, and everyone in customer support is always so quck to respond. I was able to get my door setup by just following the very detailed instructions. Review collected by and hosted on G2.com. What do you dislike about Kisi? We have absolutely no complaints. Compared to other options, Kisi is really the best choice. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Kisi allows me to manage my door without actually having to be at my locations. With the addition of my camera, we can let in deliveries, greet customers, and control the flow of the door. We can unlock for events, and regulate operational hours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anders N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anders N.") AN Anders N. Founder/CEO Mid-Market (51-1000 emp.) 11/8/2023 "Coworking and KiSi goes like hand in hand" 5/5 What do you like best about Kisi? The ease of it all. Everything from installation over to dashboard and integration possibiliities. Over the years it´s always easy to connect with and get quick support and answers. Review collected by and hosted on G2.com. What do you dislike about Kisi? I´d like to have the ability to connect more doors to each box. Other than that I´m happy. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? By using KISI we don´t have to deal with the same amount of access cards/fobs and most importantly keys. Quick onboarding and ability to give access event if you´re not on site. And the same goes for removal of users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Josephine S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josephine S.") JS Josephine S. Manager, Director of Opportunity & Compliance at REMAX EDGE NY Mid-Market (51-1000 emp.) 3/19/2024 "Amazing and Easy to Use!" 5/5 What do you like best about Kisi? So easy to use, easy to set up and can easily turn on and off. The customer service is amazing as well. Review collected by and hosted on G2.com. What do you dislike about Kisi? Nothing rally, Everything is fine so far. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? Knowing how busy our offices are, how many people are there on a daily basis, knowing how many employees to have in each office on each day. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 11/6/2023 "A great security feature for a shared space" 4.5/5 What do you like best about Kisi? Kisi allows us to create unlock schdules for all of the doors at our building. Everything works as intended and the system makes it very easy to make adjustments as needed. Review collected by and hosted on G2.com. What do you dislike about Kisi? The cost of transitioning to the most up-to-date hardware can be a bit steep, but all of the updates are very thoughtful improvements to the intial product. Review collected by and hosted on G2.com. What problems is Kisi solving and how is that benefiting you? We can easily set our main doors to unlock for the public during business hours and for strictly members the rest of the time. The basic reporting allows us to check who is in the space which acts as a great security measure. It also allows us to lock meeting rooms when not in use without keys which is a big time saver. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Kisi? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Kisi ](https://www.g2.com/products/kisi/discussions/new) ![Shipon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shipon F.") SF Shipon Foraji • Last activity over 4 years ago An electronic keypad entry system solves all those missing key problems. ... Unlock your front door with a four-digit number that you simply punch into an electronic keypad. This electronic lock is easy to install; you only need a screwdriver. 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/an-electronic-keypad-entry-system-solves-all-those-missing-key-problems-unlock-your-front-door-with-a-four-digit-number-that-you-simply-punch-into-an-electronic-keypad-this-electronic-lock-is-easy-to-install-you-only-need-a-screwdriver) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What makes Kisi unique? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/value-of-kisi) [ View all Discussions ](https://www.g2.com/products/kisi/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 17 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/kisi/pricing) Kisi Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1bbb6764f36416d1772b2a26dae9003/brivo.png "Product Avatar Image") Brivo 4.6/5(35) [ Compare Now ](https://www.g2.com/compare/brivo-vs-kisi) ##### ##### Kisi Features Platform Basics Visitor Check-In Platform Data Automation Analytics Visitor Logs Platform Additional Functionality Integration [ View More Features ](https://www.g2.com/products/kisi/features) ## Top-Rated Alternatives [ ![The Receptionist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Receptionist") The Receptionist 4.8/5(432) ](https://www.g2.com/products/the-receptionist/reviews) [ ![Rhombus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ View All Alternatives ](https://www.g2.com/products/kisi/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Physical Security](https://www.g2.com/categories/physical-security) ##### Explore More [What are the most trusted VR collaboration platforms by team managers based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-vr-collaboration-platforms-by-team-managers-based-on-user-reviews)[What are the best platforms for database anomaly detection?](https://www.g2.com/discussions/what-are-the-best-platforms-for-database-anomaly-detection)[What MDM tool offers the most customizable data models?](https://www.g2.com/discussions/what-mdm-tool-offers-the-most-customizable-data-models) [Most popular user session replay software](https://www.g2.com/discussions/most-popular-user-session-replay-software)[What is the best desktop publishing software with out-of-the-box templates for small businesses producing quick flyers, banners, and invoices?](https://www.g2.com/discussions/what-is-the-best-desktop-publishing-software-with-out-of-the-box-templates-for-small-businesses-producing-quick-flyers-banners-and-invoices)[Pros and Cons Details](https://www.g2.com/products/kisi/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)