CM
Christina M.
Mid-Market (51-1000 emp.)
"A great EMR for SUD Facilities!"
4.5/5
What do you like best about Kipu EMR?

After using other EMR's, I find KIPU to be the most fluid and comprehensive EMR without being convoluted. The ease of use is excellent. Creating patient charts is easy, and very user friendly even for those who are not familiar with electronic medical records. Generating reports from data and the ease of exporting into Excell to analyze and filter is extremely useful. When our old facilities EMR was replaced by KIPU, the transition was smooth and the general concensus of users was positive. Customer support is always clear and timely as well. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Some administrative features are only accessible by superusers, making certain tasks like deleting forms opened by error a nuisance since a super user must be contacted in order to do so. the VOB getter is a bit vague. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Christina,

Thank you for your detailed review of Kipu EMR. We're delighted to hear that you find our system fluid, comprehensive, and user-friendly, especially when compared to other EMRs you have used. It's great to know that the process of creating patient charts and generating reports is straightforward and efficient for you and your team.

We appreciate your positive remarks about the smooth transition from your old facility's EMR to Kipu and the effectiveness of our customer support. Our goal is to make every aspect of Kipu EMR as helpful and intuitive as possible.

Regarding your concern about certain administrative features being limited to superusers, we understand how this can be inconvenient in situations like needing to delete forms opened in error. We value this feedback as it helps us to identify areas where we can enhance the user experience. We will consider how we can make these administrative tasks more accessible while maintaining the necessary security and control protocols.

It's reassuring to hear that Kipu EMR has been instrumental in compiling client data, verifying benefits and authorizations, and customizing reports to meet the specific needs of your facility. Knowing that our software is saving your company time and reducing redundant work is a testament to the value we aim to provide.

Thank you for being part of the Kipu community!

TM
Trevor M.
Small-Business (50 or fewer emp.)
"Ease of use and Time saver!"
5/5
What do you like best about Kipu EMR?

How easy it is to navigate the site and how much information is available to complete my tasks at work. I am a case manager so I am using KIPU probably 50 times a day! It helps contacting clients and supporting them. The ease of integration is fantastic and editing or adding things is a breeze. It's also easy to implement the number of features into my schedule and whatever tasks I need to on an hourly basis. Offering customer/client support is my favorite part of each day and I absolutely could not do it without KIPU! Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There is nothing that I dislike. Everything is right there and I don't have to go searching for things. Just one click and boom! I'm there. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Trevor,

Thank you for sharing such an enthusiastic review of Kipu EMR! It's fantastic to hear how our platform is significantly enhancing your workflow as a case manager. Knowing that you find it easy to navigate and that it efficiently supports your numerous daily tasks, from client contact to managing group notes, is incredibly rewarding for us.

Your description of Kipu EMR as a time-saver and an integral tool in offering customer support is exactly what we strive for. We are glad to know that the ease of integration, editing, and adding new features seamlessly fit into your busy schedule.

Thanks for being part of the Kipu community!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Above all the rest!"
5/5
What do you like best about Kipu EMR?

KIPU has SEVERAL advantages. The software itself is excellent and sooooo user-freindly. To top it off, the customer service is above and beyond. Any time we've needed help with something their staff has always been available and willing to provide us a solution. Plus, they are innovative and always looking for new ways to integrate diffent services into the EMR to make a even better. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

The cost has continued to go up, since we originally began with KIPU, but they say you get what you paid for and KIPU is definitely an excellent EMR. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi there,

Thank you for your glowing review! We're thrilled to hear that you find Kipu EMR user-friendly and that our customer service has consistently met your needs. We're committed to innovation and constantly strive to improve our services. We understand your concerns about cost, and we're dedicated to ensuring you receive exceptional value.

Thank you for being part of the Kipu community!

DH
Dustin H.
Mid-Market (51-1000 emp.)
"Lead BHT"
5/5
What do you like best about Kipu EMR?

The reason I like Kipu EMR it super easy to navigate through. Everything is laid out in a simple matter to understand. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There is nothing that I dislike about Kipu EMR. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you for your review, Dustin! We are glad to hear everything is user-friendly for you to use Kipu at your facility. Thank you for being part of the Kipu community!

BK
Brooke K.
Physican Assistant
Small-Business (50 or fewer emp.)
"Overall quite efficient"
4.5/5
What do you like best about Kipu EMR?

Kipu is easy to learn and straightforward. It is nice to be able to prescribe directly from Kipu. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I wish vital signs automatically populated in notes. I would like it to be easier to find unsigned documents and notes. It would be nice to be able to save personal key phrases or templates. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you, Brooke, for your thoughtful review! We're glad to hear that you find Kipu EMR easy to learn and efficient for prescribing directly. We appreciate your feedback on vital signs and document management and will consider these suggestions for future improvements. Your satisfaction with the efficiency of charting is important to us.

Thank you for being part of the Kipu community!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"LOVE Kipu"
5/5
What do you like best about Kipu EMR?

convenience

Easy to maneuver

Features are great

Easy to understand Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I like everything about it. I wish more agency know about this Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you for your enthusiastic review! We're delighted that you find Kipu EMR convenient, easy to maneuver, and feature-rich. It's great to know that it has improved your reporting and documentation processes without any crashes or lost documents. We appreciate your support and hope more agencies discover the benefits of Kipu EMR.

Thank you for being part of the Kipu community!

RM
Regan M.
Small-Business (50 or fewer emp.)
"Targeted Case Manager/ Intake Specialist"
5/5
What do you like best about Kipu EMR?

Kipu EMR is easy to navigate, making a seamless transition for 1st time electronic medical records users. The most helpful tool is the ability to insert a pre-typed response, making the charting experience time effective and efficient. I use Kipu EMR on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I cannot note any downsides of using Kipu EMR. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Regan,

Thank you so much for sharing your experience with Kipu EMR. We're thrilled to hear that our platform is making a significant impact on your daily operations, especially as a Targeted Case Manager/Intake Specialist. It's great to know that the ease of navigation and the feature to insert pre-typed responses are enhancing your charting experience, making it more time-efficient and effective.

We understand how critical it is for small businesses to manage multiple assignments efficiently and stay up-to-date with tasks. It's heartening to hear that Kipu EMR is effectively addressing these time-efficient related business problems for you.

Thank you for being part of the Kipu community!

SH
Sophia H.
Therapist
Mid-Market (51-1000 emp.)
"Kipu is amazing!"
5/5
What do you like best about Kipu EMR?

Kipu has helped me with my clinical notes as well as helping me identify patients. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Nothing, has helped so much. Even when it has minor issues it is fixed within the hour. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you, Sophia, for your fantastic review! We’re delighted to hear that Kipu EMR has been instrumental in assisting with your clinical notes and patient identification. It's great to know that even minor issues are resolved promptly, ensuring smooth operations for you.

Thank you for being part of the Kipu community!

AL
Amanda L.
Small-Business (50 or fewer emp.)
"Extremely Easy & Useful"
5/5
What do you like best about Kipu EMR?

It is extremely easy to navigate through Kipu EMR. I can easily access patient information and all the necessary inserts for daily use. It is helpful to have everything in one place. It's a very simple to use and keep track of patient information. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There are times when my input gets erased between me hitting "update" and trying to save my information. This happens when I'm putting in notes, or assessment, group notes.

I would like to see some easy team communication feature. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Amanda,

Thank you for taking the time to review Kipu EMR and for highlighting its ease of use and utility in your daily tasks. We're glad to hear that the platform simplifies patient information management and consolidates everything you need in one place.

We take note of your concern regarding the occasional loss of input between updating and saving information, especially with notes and assessments. We understand how frustrating this can be and appreciate you bringing it to our attention. Our team is continually working on improving the platform, and your feedback is invaluable for this process.

Your suggestion for an easy team communication feature is also well-received. Enhancing team collaboration within Kipu EMR is something we can definitely look into, as we strive to make our software as comprehensive and user-friendly as possible.

We're pleased to know that Kipu EMR is effectively reducing paperwork for you and aiding in keeping track of daily tasks, assessments, treatment plans, and group activities. It's our goal to make administrative processes more streamlined and efficient, allowing you to focus more on patient care.

Thanks for being part of the Kipu community!

AH
Amanda H.
Small-Business (50 or fewer emp.)
"Easy to learn"
5/5
What do you like best about Kipu EMR?

It's very simple once you get to know it Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

For the clients coming in during the intake, they complain most about the repetitive questions. If you could figure out a way to combine the pre admission, the biophysico social and the comprehensive together somehow, that would be great. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Amanda, We're glad to hear that you find Kipu EMR easy to navigate. We appreciate your feedback about the repetitive questions during intake and will definitely take it into consideration for future improvements.

Thank you for being part of the Kipu community!