--- title: Kipsu Reviews meta\_title: 'Kipsu Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Kipsu works for a business like yours. aggregate\_rating: rating\_value: 2.5 review\_count: 3 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Kipsu Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Kipsu but has limited features. Are you part of the Kipsu team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Kipsu supports leading hoteliers with international portfolios of 5,000+ properties, all the way down to single properties managed by private property owners, and everything in between and is the industry leader and pioneer in Real-Time Engagement. * * * Seller [Kipsu](https://www.g2.com/sellers/kipsu) Discussions [Kipsu Community](https://www.g2.com/products/kipsu/discuss) Overview by TJ Lind Show More ## Top-Rated Alternatives [ ![Trumpia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trumpia") Trumpia 4.4/5(59) ](https://www.g2.com/products/trumpia/reviews) [ ![Medallia Concierge](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Medallia Concierge") Medallia Concierge 4.6/5(16) ](https://www.g2.com/products/medallia-concierge/reviews) [ ![Canary Technologies](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Canary Technologies") Canary Technologies 4.8/5(24) ](https://www.g2.com/products/canary-technologies/reviews) [ View All Alternatives ](https://www.g2.com/products/kipsu/competitors/alternatives) ## Kipsu Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Total Synergy ](https://www.g2.com/products/synergy-aec/reviews) Show More MK May K. PBX Operator Small-Business (50 or fewer emp.) 12/21/2025 "Effortless Team-to-Guest Communication" 5/5 What do you like best about Kipsu? It allows my team to easily communicate with our guests. Review collected by and hosted on G2.com. What do you dislike about Kipsu? I wish it was a little more interactive for guests, allowing them to choose from options such as delivery. Review collected by and hosted on G2.com. What problems is Kipsu solving and how is that benefiting you? Communicating with guests has been made super simple due to KIPSU. It is extremely easy to navigate as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Emilio R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emilio R.") ER Emilio R. Director area de desarrollo y programación Small-Business (50 or fewer emp.) 10/3/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Direct communication with the client" 4/5 What do you like best about Kipsu? It is a fantastic solution for hoteliers to have direct communication with their customers, very simple to use and a good price. Communication can be for different options Review collected by and hosted on G2.com. What do you dislike about Kipsu? The messages remain too long stored, this can have a negative impact on the performance and server costs Review collected by and hosted on G2.com. Recommendations to others considering Kipsu: very simple software to integrate into your business Review collected by and hosted on G2.com. What problems is Kipsu solving and how is that benefiting you? It is the best option to have a direct and real contact with customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 1/4/2019 "I answer the questions asked." 0/5 What do you like best about Kipsu? They give you the option to make quick replies. It makes answering frequently asked questions as fast as possible. That helps the companies scores stay at their best. Review collected by and hosted on G2.com. What do you dislike about Kipsu? Alerts don't always work, which leads to the companies scores to drop. They make you reply to the guest after the automated responses, otherwise your score drops. They need to work on their time clock "rules." Review collected by and hosted on G2.com. What problems is Kipsu solving and how is that benefiting you? It allows guest to text in questions about the business. It also allows you to set up a web chat. Benefits the guest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Kipsu for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Trumpia Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d3be88b08c163c3ba188d2faf124758f/trumpia.png "Trumpia Logo") Trumpia 4.4 (59) One Marketing Platform for Multiple Channels: Mobile, Email,Social, Voice, and Chat Marketing. ](https://www.g2.com/products/trumpia/reviews "Trumpia")[ 2 ![Medallia Concierge Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c3c0bd945ad71fd056e50b49c01b4d34/medallia-concierge.png "Medallia Concierge Logo") Medallia Concierge 4.6 (16) Medallia Concierge is a software solution that helps businesses communicate with customers via texting and other mobile messaging channels. ](https://www.g2.com/products/medallia-concierge/reviews "Medallia Concierge")[ 3 ![Canary Technologies Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1550611204/canary-technologies.svg "Canary Technologies Logo") Canary Technologies 4.8 (24) Canary Technologies is a leader is hospitality technology and provides hotels with solutions to manage PCI compliance and drive better guest experiences. ](https://www.g2.com/products/canary-technologies/reviews "Canary Technologies")[ 4 ![RMS Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4a8408b047a2854f5108a831bae5fd4f/rms-north-america-rms.svg "RMS Logo") RMS 4.4 (20) RMS Hotel is a cloud-based property management and reservation system for service accommodation businesses that allows you to manage reservation management efficiencies and bookings via real-time online bookings and channel management integration. ](https://www.g2.com/products/rms-north-america-rms/reviews "RMS")[ 5 ![ALICE Guest Messaging Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7788b5e5fa82697f2251fcaf5c0581ad/alice-guest-messaging.png "ALICE Guest Messaging Logo") ALICE Guest Messaging (1) Give your guests the luxury to choose how they want to communicate with your hotel, while giving your staff one single system to manage it all. ](https://www.g2.com/products/alice-guest-messaging/reviews "ALICE Guest Messaging")[ 6 ![ALICE Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7788b5e5fa82697f2251fcaf5c0581ad/alice-alice.png "ALICE Logo") ALICE 4.0 (10) Hotel operations can be complex. 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Communicate with customers at all stages of their journey; from research/booking, pre-arrival, in-stay to post-stay. Not only you can connect with your guests throughout their journey in channels like AI-powered WebChat, SMS, WhatsApp, Google My Business but also provide contactless guest experiences, cross-sell, collect guest feedback and reviews, and much more! ](https://www.g2.com/products/guesttouch/reviews "GuestTouch")[ 9 ![eviivo suite Logo](https://images.g2crowd.com/uploads/product/hd_favicon/67a112c8fde316f4a769628bee14db58/eviivo-suite.svg "eviivo suite Logo") eviivo suite 3.9 (11) eviivo Suite’s all-in-one platform frees accommodation service providers to go further, faster, and to simplify without compromise. By replacing clunky legacy systems with a seamless, unified platform, eviivo offers easy, one-click automation from back-office to front-office - for a single property or an entire portfolio. ](https://www.g2.com/products/eviivo-suite/reviews "eviivo suite")[ 10 ![Xperium by RepUp Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13fb53afe285d72def2768f7c133838a/xperium-by-repup.jpg "Xperium by RepUp Logo") Xperium by RepUp 4.9 (11) Lets guests control their experience right from the time of booking, and get personalized offers and service. ](https://www.g2.com/products/xperium-by-repup/reviews "Xperium by RepUp") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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