---
title: Kipsu Reviews
meta_title: 'Kipsu Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Kipsu works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 3
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Kipsu Reviews
**Vendor:** Kipsu  
**Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 3
## About Kipsu
Kipsu supports leading hoteliers with international portfolios of 5,000+ properties, all the way down to single properties managed by private property owners, and everything in between and is the industry leader and pioneer in Real-Time Engagement.




## Kipsu Reviews
  ### 1. Direct communication with the client

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emilio R. | Director area de desarrollo y programación, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about Kipsu?**

It is a fantastic solution for hoteliers to have direct communication with their customers, very simple to use and a good price. Communication can be for different options

**What do you dislike about Kipsu?**

The messages remain too long stored, this can have a negative impact on the performance and server costs

**Recommendations to others considering Kipsu:**

very simple software to integrate into your business



**What problems is Kipsu solving and how is that benefiting you?**

It is the best option to have a direct and real contact with customers.



## Kipsu Discussions
  - [What is Kipsu used for?](https://www.g2.com/discussions/what-is-kipsu-used-for)

- [View Kipsu pricing details and edition comparison](https://www.g2.com/products/kipsu/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+21%3A28%3A31+-0500&secure%5Bsession_id%5D=04640e46-d227-4418-acb7-70ff94724fb4&secure%5Btoken%5D=d63b9362c75d351df29f98a188ce973a94d02cf191cc0e18e969f9c95d2974fb&format=llm_user)
## Kipsu Integrations
  - [Total Synergy](https://www.g2.com/products/synergy-aec/reviews)

## Kipsu Features
**Agentic AI - Guest Messaging **
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Kipsu Alternatives
  - [Trumpia](https://www.g2.com/products/trumpia/reviews) - 4.4/5.0 (55 reviews)
  - [Medallia Concierge](https://www.g2.com/products/medallia-concierge/reviews) - 4.6/5.0 (14 reviews)
  - [Canary Technologies](https://www.g2.com/products/canary-technologies/reviews) - 4.8/5.0 (23 reviews)