--- title: Kipps AI Reviews meta_title: 'Kipps AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Kipps AI works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2 scale: '5' date_modified: '2026-07-09' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Kipps AI Reviews **Vendor:** Derived Mind Technologies **Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About Kipps AI Kipps.AI is a platform designed to optimise time spent on operations, pre-sales, and customer support for businesses of all sizes. Our mission is to help companies handle these critical functions efficiently, allowing them to focus on growth rather than repetitive tasks. Kipps.AI provides a suite of AI agents, including chatbots, voice agents, WhatsApp agents, and Instagram agents, which integrate seamlessly into existing workflows. These agents excel at lead qualification, lead nurturing, and providing customer support around the clock. Our solution highlights training data gaps to improve AI performance, minimising the need for human intervention. ## Kipps AI Reviews ### 1. Effortless AI Deployment with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Garvit C. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Kipps AI?** Kipps.AI makes it incredibly easy to build and deploy AI agents across multiple channels - chat, voice, and WhatsApp — without needing deep technical expertise. The interface is intuitive, and the support for RAG (retrieval-augmented generation) ensures the bots can give accurate, context-aware answers from our own data. I also appreciate their responsiveness as a team — setup and onboarding were smooth, and the voice bot quality is excellent compared to competitors. **What do you dislike about Kipps AI?** There’s not much to dislike, but I’d say the analytics dashboard could offer deeper customization options. **What problems is Kipps AI solving and how is that benefiting you?** Kipps.AI is helping us automate customer interactions across both chat and voice channels. Earlier, handling repetitive queries and lead qualification required a lot of manual effort and coordination between teams. With Kipps.AI, our AI agents now handle these interactions 24/7, provide instant responses from our internal knowledge base, and even escalate complex cases to humans seamlessly. This has significantly improved our response time, reduced operational load, and enhanced overall customer experience. ### 2. Outstanding Support Makes All the Difference **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi S. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2025 **What do you like best about Kipps AI?** The team offers excellent support whenever I encounter any issues, whether it's with using the product or with customization. **What do you dislike about Kipps AI?** There may be limited integration with other platforms and the analytics support is not yet fully developed, as it is still in progress. However, for my needs, it is working fine. **What problems is Kipps AI solving and how is that benefiting you?** Giving better customer experience to the user using ai voice agent. - [View Kipps AI pricing details and edition comparison](https://www.g2.com/products/kipps-ai/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A57%3A37+-0500&secure%5Bsession_id%5D=8eac375f-68b7-4722-b6ef-2389d6006a57&secure%5Btoken%5D=b597596dd1c153f392729d205bd52dbbc827ba7fd7a22c467db033969c6bbeb6&format=llm_user) ## Kipps AI Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top Kipps AI Alternatives - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,674 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,586 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,671 reviews)