Alex L.
AL
Alex L.
Operations Manager
Small-Business (50 or fewer emp.)
"Flexible Database with endless integration possibilities"
5/5
What do you like best about Kintone?

Kintone allows for a custom built database that allows us to replace expensive ERP systems that don't work all that well for our specific use case anyways. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

Building reports or dashboards can be difficult, would be nice to have added features for this, but it is a database afterall. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Alex,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

I will also relay your feedback regarding reports and dashboards to the appropriate team for future improvements.

We encourage you to contact support@kintone.com so we can provide the right resources to help with reporting and dashboards or for any other help you may need.

Sincerely,

Vik - Kintone team

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"This has been a lifesaver for my business."
5/5
What do you like best about Kintone?

Customization. This is almost fun to be able to produce my own project trackers. I was able to set up my first project tracker and contact file on the first day and have used this multiple times a day for several years. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

I am a small business owner (24 years) but I work alone--always have and always will--but I have to pay for "up to 5 users". It seems a little pricey for 1 person. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Vik - Kintone team

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Presidnet"
4.5/5
What do you like best about Kintone?

The Customizability of it. Being able to make just the way we want it. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

When you system goes down.

Backing up the data must happen manually. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello,

Thank you for your awesome review! We're excited that Kintone helps you centralize and customize your operations.

We appreciate your support and you can contact us anytime at support@kintone.com if you need further assistance.

Best,

Kintone Team

Kemberly T.
KT
Kemberly T.
Technical Assistance Coordinator
Small-Business (50 or fewer emp.)
"CRM for Technical Assistance Management"
5/5
What do you like best about Kintone?

Kintone's response rate and training tools have been the best thing about adopting this service. Our Customer Support Rep. had several Zoom trainings with our staff, imported all our records, saving integration time, and making it easy to start recording sessions. They respond to email questions with thorough answers and sometimes video content so we can learn how to modify reports. There are several features needed to track various grants, and we have it all in one CRM. The quarterly reports templates make it easy to use during reporting quarters and year end. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

The export feature doesn't lock in the filters and you have to establish the filter each time you go to export/download a report. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

We're thrilled to hear that Kintone's response rate, training tools, and customer support have been beneficial for your organization. We have noted your feedback about the export feature and will review it with our team.

Christine V.
CV
Christine V.
President & Owner
Small-Business (50 or fewer emp.)
"Best project management tool I've used by far"
5/5
What do you like best about Kintone?

The staff with Kintone have been extremely patient and helpful setting up my account and have supported every one of my requests for additions to the platform I use. I'm fully integrating the project management tools, scheduling and communication with my staff on a daily basis. My favorite features are the ability to stay in contact with my staff in one space where we can reference passwords, documents, customer/client contact information and so much more with ease. Highly recommend! Every day I think of more items I wish to add to the platform, it's making my job so much better! Review collected by and hosted on G2.com.

What do you dislike about Kintone?

To best utilize Kintone, having a clear vision is critical. You can develop anything but if you don't know what you need, Kintone can help you to a certain point and then you need to reassess what you're looking for from the platform. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Thank you for your feedback! We're glad to hear that Kintone is meeting your project management needs and helping you stay in contact with your staff while easily accessing important information. We appreciate your insight about having a clear vision for best utilizing Kintone, and we're always here to support you in maximizing the platform's capabilities.

Melanie R.
MR
Melanie R.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Versatile and fairly easy to use"
4/5
What do you like best about Kintone?

Kintone is versatile for non-profits and you can build apps that help keep track of many different services. You can customize the apps as you want. It is fairly easy to use once you get the hang of it. I've learned how to create apps from scratch by watching their videos and can now create apps, graphs and run the administration part of it, without having any IT background. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

It is not always user friendly for people who are not tech oriented, which most everyone in my office is not. It also does not allow searching of names by just a few letters but has to have the name exactly as it is entered into the system in order to find them. Figuring out the reporting and how to run reports to get the exact information you are looking for can be challenging too. But once you figure it out, it is pretty limitless on what you can do. Review collected by and hosted on G2.com.

Response from Marie Beaufait of Kintone

Hello Melanie,

Thank you for your feedback! We’re glad to hear that you enjoy Kintone’s flexibility! We encourage feedback and product requests and I’d be happy to relay yours to the team. We also have a function called “Bulk Update” where you can update multiple records in an app at one time instead of doing a manual update of one record at a time.

Please let us know if there’s anything else we can help with! Our team is always glad to help you if you need any further support.

Best,

Marie

Kintone Customer Success

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Easy to use and extremely versatile"
4/5
What do you like best about Kintone?

The API is really useful for integrating our other software. It's super customizeable and easy to link multiple tables together. The suppport team is knowledgeable and helpful Review collected by and hosted on G2.com.

What do you dislike about Kintone?

The search functions require an exact word match. You cannot type a partial word, you will not get any results Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

We have recently improved the search function; please check it out. I will also relay your feedback to the appropriate team for future improvements.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Vik - Kintone team

FP
Fred P.
Manager and IT
Small-Business (50 or fewer emp.)
"Kintone organized all of our PO data"
5/5
What do you like best about Kintone?

Ability to review POs and variety of reports I can create using the data stored Review collected by and hosted on G2.com.

What do you dislike about Kintone?

NOTHING! All my data is securely saved online and each of my colleagues can access it on the NEED TO KNOW basis. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Fred,

Thank you for your review! We're happy to hear that Kintone is meeting your expectations.

Please reach out to support@kintone.com if you have any questions.

Sincerely,

Kintone Team

MH
Michael H.
Network Technican
Small-Business (50 or fewer emp.)
"Simple and Straightforward"
4/5
What do you like best about Kintone?

Kintone is simple and faster than the previous product we have used Review collected by and hosted on G2.com.

What do you dislike about Kintone?

Somtimes the features can be too simple, but most of the things we need it for work great Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Vik - Kintone team

Matt S.
MS
Matt S.
Inside Sales
Small-Business (50 or fewer emp.)
"Solid record management platform, quick navigation."
5/5
What do you like best about Kintone?

It's a simple platform that loads things quickly. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

Search function can be weak at times when not putting a full phrase in. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Matt,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

We have recently improved the search function; please check it out. I will also relay your feedback to the appropriate team for future improvements.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Vik - Kintone team