Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Amazing experience with Kintone and Kintone Support"
5/5
What do you like best about Kintone?

I really value having all our data consolidated in one place, as it has made it much easier for us to streamline our processes. I also greatly appreciate the support we receive from Tim—his assistance has been truly invaluable in helping us understand how to make the most of Kintone. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

We use Chobiit with our team and wish that Kintone was more accessible for the large amount of users we have as an organization. Linking from Kintone to Chobiit can sometimes be cumbersome. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. And we will also relay your suggestion regarding Kintone's accessibility for more users as well as special kudos to Tim!

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Kintone team

See how Kintone improved
Julie M.
JM
Julie M.
Strategic Partnership Specialist
Enterprise (> 1000 emp.)
"Great Training and Support, but Platform Needs Improvement"
3.5/5
What do you like best about Kintone?

The training resources and customer service Review collected by and hosted on G2.com.

What do you dislike about Kintone?

The platform is not very user-friendly, as there are numerous steps involved in creating forms and reports. Additionally, its design is not particularly appealing. If you are not comfortable with technology, this software may not be the best choice for you. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Julie,

Thank you for your feedback, and we are glad our support was helpful! We're sorry to hear that the system and the design are challenging, and we can understand that this can be frustrating. Please contact support@kintone.com, and we'd be happy to review tips and tricks to help you overcome these challenges.

Sincerely,

Kintone team

See how Kintone improved
Joe D.
JD
Joe D.
"Flexible, User-Friendly Solution Transformed Our Database Management"
5/5
What do you like best about Kintone?

I use Kintone for managing equipment notes, and it works very well for this purpose. I find the product to be very flexible and easy to work with. It's easy to modify and has filters in reports that make it simple to keep track of who is entering data and who isn't. The setup experience was really good, with helpful support from Kintone, and I've been able to make minor modifications easily. Overall, it's just a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

No dislikes, this product works great. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Joe,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Kintone team

See how Kintone improved
JS
JHONATAN S.
Arquitecto de solucion
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Creating applications has never been so easy and powerful"
5/5
What do you like best about Kintone?

I highlight the ease with which applications can be created, but I am also impressed by the great potential it offers. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

It does not have natively integrated public forms that can be used by external users. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Jhonathan,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Kintone team

YC
YENY CAROLINA C.
Workplace Account Executive
Small-Business (50 or fewer emp.)
"Easy and fast app generation with templates and AI"
5/5
What do you like best about Kintone?

Its ease in generating applications with templates, from scratch and now with AI Review collected by and hosted on G2.com.

What do you dislike about Kintone?

The total initial storage space sometimes requires more space Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Yeny,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Kintone team

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Highly configurable and easy to use product!"
5/5
What do you like best about Kintone?

We’ve been having great success with Kintone. Recently we added in some integrations that are working great. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

No- they are great and super easy to work with. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello,

Thank you for your positive feedback! We're happy to hear that Kintone's customization capabilities are working well for your business.

Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you.

Sincerely,

Kintone Team

Edenilson L.
EL
Edenilson L.
Ingeniero de Sistemas
Small-Business (50 or fewer emp.)
"User-Friendly Interface and Powerful AI App Building"
5/5
What do you like best about Kintone?

User Friendly interface, AI Build Apps, Quickly to understand Review collected by and hosted on G2.com.

What do you dislike about Kintone?

Add Automatic translation for custom fields Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Edenilson,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. Your suggestion regarding automatic custom fields will be relayed to the right teams for future improvements. Please make sure to subscribe to our product updates blog to receive the latest updates.

https://blog.kintone.com/company-news/tag/product-updates

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Kintone team

See how Kintone improved
Adam C.
AC
Adam C.
Operations Manager
Small-Business (50 or fewer emp.)
"Simplified our "old way" of doing things"
5/5
What do you like best about Kintone?

When I started working here, the company had been using an excel sheet to do their daily and weekly reports. Often, someone would accidently save over the master, delete or change formulas, or save their version in different locations. This made things very difficult. It didn't take me very long to convert this into Kintone and centralize all of our reports into one location. We now use Kintone for many of our tracking processes every day, and it makes keeping track of everything so easy. When I do quarterly reports, exporting the right data is a snap. What's more, any time that I have a question or need help finding a solution, customer support is there for me. They make it too easy. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

I honestly haven't found any downside yet! Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Adam,

Thank you for your awesome review! We're excited that Kintone helps you centralize and secure your data and operations.

In addition, it's great that you found our support team helpful.

You can contact us anytime at support@kintone.com if you need further assistance.

Best,

Kintone Team

Drew Elisabeth A.
DA
Drew Elisabeth A.
Event Manager
Small-Business (50 or fewer emp.)
"Kintone Review"
5/5
What do you like best about Kintone?

Kintone has been an excellent platform for our team’s transition. We appreciate the well-structured organization of the apps, the flexibility of customization within each one, and, most importantly, the outstanding customer service we’ve received throughout the setup process. The support team has made our onboarding experience seamless, reinforcing our confidence in the platform. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

After using Kintone for a couple of months, we have yet to find anything we don’t love about it. If anything, our only regret is not discovering it sooner! Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Drew Elisabeth A.,

Thank you for your awesome review! We're excited to hear that Kintone helps you centralize your data, customize, and manage multiple operations.

In addition, it's great that you found our support team helpful during the pre- & post-purchase process.

You can reach out to us anytime at support@kintone.com

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Exceptional Customer Service and Expertise"
4.5/5
What do you like best about Kintone?

We received outstanding customer service from our consultant, who was both knowledgeable and generous. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

We have very specialized services so we sometimes have to innovate to meet our unique needs. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,

Kintone team

See how Kintone improved