Silvia C.
SC
Silvia C.
Program Director
Small-Business (50 or fewer emp.)
"Kintone Review"
2.5/5
What do you like best about Kintone?

I like that we this database to store our volunteer and student information. From the functions I have used, it has been quick and easy without any tech. issues. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

I feel like Kintone might not be the best program for our organization because we need a database that is going to act as a "hub" or "one-stop shop" for our staff, volunteers and clients. Right now it is only staff have access to it. Yes, it holds our records, but we need the database to do more. We need a space where we can hold information, easily download and analyze data, user friendly for volunteers to use. For example, our organization has to collect attendance reports from our volunteers and then enter it into kintone database. It would be ideal for volunteers to be able to fill out a form that auto-fills into kintone. Things like this would save us time. Again, I am new Kintone and I am not sure what its complete capabilities are yet. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Silvia,

Thank you for your feedback. We are constantly trying to make product improvements and I’d be happy to relay your your feedback to the team.

Our team is always glad to help you if you need any further support.

Best,

Ruthvik

Kintone Team

Joey C.
JC
Joey C.
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Super Easy, Efficient, Robust"
5/5
What do you like best about Kintone?

Support was fantastic in assisting with setup and creation of an application. Robust features to customize almost any need an application or use case may have. Was able to create an entire inventory tracking system with mobile app capabilities to include taking and storing of pictures open delivery and pickup of packages. Check In/Out of boxes and items with audit logging. Literally took a day maybe 2 to perfect the setup and go live in production after importing the excel sheet into the database. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

The licensing model has a flaw in that it treats ever user equally nearly so building an application that may have a user that uses that application 7 hours a day is the same license and cost for a user that only uses it 30 minutes a day. It can very quickly turn a simple application from a few dollars to several hundred or thousands if you invite an entire company just to use the app 1/10 the amount of time the main super users do. This can be cost prohibitive and remove the no code low code convenience if over 3-5 years it costs far more than just a custom developer would. The user permissions and application permissions is a little confusing. The model really could benefit from hourly credits like a pool of hours for non-essential users and then flat rate active fulltime access. Keeps it cost effective and allows for blanket installs of users across an entire org when you are unsure just how well adoption will be company wide. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Joey,

Thank you for your positive feedback! We're happy to hear that Kintone is meeting your expectations. Your suggestion regarding hourly credits model for users is fair and will be passed to the right team to consider and evaluate it. Please reach out to support@kintone.com if you have any questions.

Sincerely,

Kintone Team

CS
Cynthia S.
Office Manager
Small-Business (50 or fewer emp.)
"The ease of converting from a previous program was simple!"
5/5
What do you like best about Kintone?

What makes Kintone easy to use is being in control of your end result for use. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

I can not think of a downside, the possibilities are endless for app designing, and even "old dogs" are learning and loving the navigation Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Cynthia,

Thank you for your detailed and informative review! We're happy to hear that Kintone is meeting your expectations.

Please reach out to us via https://www.kintone.com/en-us/support/ if you have any questions.

Sincerely,

Kintone Team

GM D.
GD
GM D.
Owner
Small-Business (50 or fewer emp.)
"Extremely Helpful Staff"
5/5
What do you like best about Kintone?

The best thing about Kintone is that they walk you through all the steps on how to create an app. They take the time and effort to make sure you know what you're doing and make suggestions as well Review collected by and hosted on G2.com.

What do you dislike about Kintone?

If I had to pick a dislike it would be how you have to create individual views records for each app, instead of being able to just copy and paste. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello,

Thanks for your feedback! We are glad you found Kintone's support staff helpful.

Please feel free to reach out to us anytime if you have questions or need assistance.

Warm regards,

Kintone Team

CC
Claire Nadia C.
Persona-ID Data Scientist
Small-Business (50 or fewer emp.)
"Easy to build database"
4.5/5
What do you like best about Kintone?

The multiple options that are available to help build a database.

also, the possibility to link it to existing platforms

I don't know much about the competitors, but Kintone answered most of our needs Review collected by and hosted on G2.com.

What do you dislike about Kintone?

missing the ability to have Other with the option to add a different answer in multiple choices or selection answers without coding. I don't know much about coding but I think that with some javascript this would be possible. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Claire,

Thank you for your feedback! We're happy to hear that Kintone's database capabilities are working well for your business. Your suggestion to add 'Other' in selection answers will surely be passed to the product team. Please reach out to support@kintone.com if you have any questions.

Sincerely,

Kintone Team

Vernita  C.
VC
Vernita C.
Executive Director
Small-Business (50 or fewer emp.)
"The Best Software"
5/5
What do you like best about Kintone?

I like where we can capture all information in one spot. Mileage equipment and case notes for our clients. Very very easy to use and if you have Tim monitoring you he helps tremendously. Easy to use software and affordable. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

There is nothing i dislike about Kintone. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Vernita,

Thank you for your positive review! We're happy to hear that Kintone is meeting your expectations.

Please reach out to us via https://www.kintone.com/en-us/support/ if you have any questions.

Sincerely,

Kintone Team

AK
anita k.
Executive Assistant
Mid-Market (51-1000 emp.)
"If you are thinking about getting Kintone, just subscribe, it will make your life easier!"
5/5
What do you like best about Kintone?

Kintone is exactly what my company was looking for, an organized data management app that is user-friendly.

I am sure we will be utilizing Kintone a lot more once we get this up and running.

The support and help we have been receiving from Kintone's regional manager, Hiroki, has also been the absolute best so far. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

There is nothing about Kintone we dislike so far. We have yet to go live but everything has been running smooth without any glitches. I will update this review once we do go live. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Anita,

Thank you for a positive feedback! We're happy to hear that Kintone's data management capabilities are meeting your expectations. Please reach out to support@kintone.com if you have any questions.

Sincerely,

Kintone Team

CA
Christian A.
Applications Engineer
Mid-Market (51-1000 emp.)
"Kintone for CRM"
4.5/5
What do you like best about Kintone?

Ease of making edits/developing our own applications

A friendly and helpful front-end sales and support process

Quick, easy to use online interface for reviewing our data on a weekly basis. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

The pre-deployment test site was a little buggy and slow. These issues have been resolved since migrating to the full service.

Managing user roles/departments can be a bit tedious. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Christian,

Thank you for your feedback! We're happy to hear that Kintone is meeting your expectations and your feedback regarding managing user roles/departments will be passed on to the right team. Please reach out to support@kintone.com if you have any questions.

Sincerely,

Kintone Team

Shubha R.
SR
Shubha R.
Senior Program Coordinator
Small-Business (50 or fewer emp.)
"Very customizable for the customer"
4/5
What do you like best about Kintone?

Kintone is very customizable which means that if somebody in my team asks me if we can do something in Kintone, I am able to say yes almost all of the time. Plus, it's fun to figure out how to most efficiently organize data in Kintone. You are able to create apps which keeps different data separate and organized, for example, one app for budgets and another app for meeting notes, but you are also able to connect the data across apps so all of the budget and meeting note data that is in separate apps will link to the same client. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

Because it is so customizable, sometimes I'll set up a task or table and then realize that it was not the best way to do it. My coworkers have also called it clunky and hard to adapt into their work flow. After a couple of years of learning and using it, plus a few added customizations, plus making tutorial videos for my coworkers, we are in a great place with Kintone and really appreciate it, but it did take us time and work to get there. Review collected by and hosted on G2.com.

Response from Ruthvik Mugala (Vik) of Kintone

Hello Shubha,

Thank you for your great review! We’re glad to hear you are satisfied with Kintone's ability to create apps and connect the data across those apps.

We encourage feedback and product requests and I’d be happy to relay yours to the team. Our team is always glad to help you if you need any further support.

Best,

Ruthvik

Kintone Team

Tara J.
TJ
Tara J.
Executive Director
Small-Business (50 or fewer emp.)
"Easy for a non-data base user to learn!"
5/5
What do you like best about Kintone?

I love that Kintone allows me to almost effortlessly track data. We have expanded the data tracking of our organization exponentially because of Kintone. It is VERY easy to create an app and easy to import and export data to a spreadsheet. I also LOVE that Kintone offers a Non-Profit price break. It allows us as a small non-profit to use a wonderful tool.

We keep adding apps and increasing our ability to gather quality data. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

There are a few features that are missing, that would be helpful. 1) searching for a partial name, like typing "JA" and having all of the names that meet that being available to select from. 2) being able to sort the 'apps' based on my personal frequency of use rather than when they were created. Review collected by and hosted on G2.com.

Response from Marie Beaufait of Kintone

Hello Tara,

Thank you for your great review! We’re glad to hear you are satisfied with Kintone, and find our product user-friendly.

We encourage feedback and product requests and I’d be happy to relay yours to the team. Our team is always glad to help you if you need any further support.

Best,

Marie

Kintone Customer Success