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DD

Danny d.

Decision Maker

Small-Business (50 or fewer emp.)

8/7/2025

"Effortless WordPress Hosting, But Pricey"

5/5

What do you like best about Kinsta?

I find it easy to use Kinsta for hosting about 15 different websites without needing to worry about upgrading very often. Kinsta makes managing these websites simple in one place and securely hosts WordPress sites, which makes my work safer and more straightforward. I really like that Kinsta handles all the hosting and technical details, so I don't have to manage those aspects myself. The initial setup of Kinsta was excellent because they logged into my existing websites and made the transition smooth, which I could do one at a time. It was easy peasy, lemon squeezy! Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

Well, I find it quite expensive, to be honest. I'm in New Zealand. And it costs a lot. So I'm always looking for a better price. I do have a few denial server attacks. Every now and again with my other website, and I've had to host that somewhere else that's more robust. So it would be good if I didn't have to pay a lot of money to protect my website from digital attacks. Review collected by and hosted on G2.com.

Response from Kinsta Team of Kinsta

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Hello Danny,

Thank you for sharing your review. We're thrilled to read that moving Kinsta brought your project improved performance and uptime. It's wonderful to learn you're enjoying our services.

We appreciate your remarks about DMCA practices. While we do understand that, at times, takedown notices might be based on misidentification or are a forgery, unfortunately, the measures we can help take in these instances are limited; Kinsta is acting as an intermediary and is not making legal judgments about the validity of the reporter’s copyright claim. We'd advise seeking legal counsel if a user has any questions about their rights.

Thank you for choosing Kinsta as your web hosting partner. We look forward to continuing to support your project. 🥰

EH

Ed H.

Founder/CEO

Small-Business (50 or fewer emp.)

7/14/2026

"Excellent WordPress hosting, strong customer support"

5/5

What do you like best about Kinsta?

The tools and dashboard Kinsta makes available for managing WordPress sites are excellent. I have experience using many different WordPress hosting companies and Kinsta is hands down my top choice if your looking for a balance of technical tools and avoiding actually managing your own servers. Customer support is excellent as well. Support chats are responsive and it's easy to connect with a real human agent. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

I don't have any serious complaints at this time. I've come across a few areas where more functionality on the Kinsta dashboard would reduce my need to contact support, mainly around server level cache exclusion management and the domain verification/pointing process. These are minor concerns though. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

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Hey Ed,

Thanks for leaving us a review! Knowing Kinsta stands out as your top pick across all the hosting providers you have used is awesome feedback for our team.

It is great to hear our dashboard tools and support crew help you serve your clients smoothly without the server management hassle. On the domain side, you can actually handle pointing on your own through our quick setup process: https://kinsta.com/docs/wordpress-hosting/wordpress-domains/wordpress-add-a-domain/#quick-setup

Thank you for partnering with us, and as always, our 24/7 support team is always here to help!

IT

Imaginary T.

Owner/Managing Member

Small-Business (50 or fewer emp.)

6/24/2026

"Kinsta is Top Rated for a Reason"

5/5

What do you like best about Kinsta?

I like performance, API, portal tooling and reliability. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

If you are a sys admin, dev ops and/or a developer, there may be times when you would like to install packages on your container. We also can't tune our own MySQL instances. Review collected by and hosted on G2.com.

What problems is Kinsta solving and how is that benefiting you?

Kinsta is solving the problem of saving me time and energy. After two plus decades of building, hosting and maintaining sites the last thing I want to do is deal with a denial of service attack, or be woken up at all hours of the night and morning to deal with issues. Kinsta and their WP hosting platform handle this for me. And we pay a premium or this piece of mind. This isn't to say bad actors and fraudsters won't bombard us with unwanted traffic, but Kinsta makes it easy to maintain, secure and update our fleet of WordPress sites. Review collected by and hosted on G2.com.

EC

Ethan C.

Owner, Principal Developer

Internet

Small-Business (50 or fewer emp.)

7/16/2026

"Excellent, comprehensive, and evolving, with great support"

5/5

What do you like best about Kinsta?

Support agents are quickly available via chat and talk to me on my level. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

Not much to not like. I would love to see a PatchStack integration, but I have no reason to believe this is a non-starter. The team is constantly adding new features, so I'm optmistically waiting out this one. Review collected by and hosted on G2.com.

What problems is Kinsta solving and how is that benefiting you?

As our clients had higher expectations, it became unreasonable to manage our own VPS instances for hosting client sites along with the needed monitoring, alerts, etc. I can't staff someone 24/7. Kinsta does. We just don't have to worry about non-software-related issues anymore, and are still able to do all the things we're used to doing (SSH access, WP-CLI and Composer support, runs Bedrock sites just fine, a REST API for the few tasks we want to automate). Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

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Hi Ethan,

Thank you so much for taking the time to share your review! As an Owner and Principal Developer, knowing that our platform takes 24/7 server monitoring and infrastructure management off your plate while giving you the developer flexibility you need is awesome to hear.

Our support crew loves communicating on a developer-to-developer level, and we are glad our live chat consistently delivers the technical depth you need. We also appreciate your feedback as we continue expanding and evolving our platform!

We love supporting your team, and thank you for trusting Kinsta with your hosting, Ethan!

SL

Shaun L.

Business owner

Small-Business (50 or fewer emp.)

12/12/2024

"Blazing Speed, Easy Setup."

5/5

What do you like best about Kinsta?

I love the speed of Kinsta's servers, which makes my two websites extremely fast for visitors. The back end is brilliant, being easy yet really, really powerful. It's a lovely design as well. I also appreciate that it's dead easy to set up, and their support team is really, really friendly, always on hand to help with migrations and any problems I have. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

I think the pricing is the only thing that could be tweaked a little bit. It's very expensive, but I guess you do get what you pay for. Review collected by and hosted on G2.com.

Response from Kinsta Team of Kinsta

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Hi Shaun,

Thank you for your review. We are thrilled to read your positive feedback about Kinsta's services, support, and UI. It's wonderful to know that switching to our platform has significantly improved the speed of your project and that you’ve found a reliable hosting partner in Kinsta.

Thank you for choosing us, and we hope to keep delivering outstanding services and support to you! 🥰

MJ

Markus J.

Entrepreneur

Small-Business (50 or fewer emp.)

11/27/2023

"Great Hosting with Excellent Customer Service"

4.5/5

What do you like best about Kinsta?

The customer service. I'm not super tech savvy when it comes to the deep tech of Wordpress and hosting, and I always get understanding and helpful assistance with issues I have. I like the increased security with Kinsta. Everything seems to operate smoothly. I like that they are now responding to the AI bot issues as well. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

The pricing could be more accessible to smaller one person companies, but of course you always have to pay for a certain level of quality. Review collected by and hosted on G2.com.

Response from Kinsta Team of Kinsta

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Hey there, Markus,

Thank you for your review. We're happy to read that you find Kinsta fantastic and that you're in favor of the improvements in our dashboard. It's great to learn that we can contribute to the smooth and secure running of your site.

We appreciate you pointing out an area for improvement. The Analytics tab offers date selection features; by navigating to the Absolute option, you can choose a custom timeframe to display site analytics. You can also download analytics charts from within the dashboard. If there's a specific feature you'd like to see implemented, we'd be happy to log a feature request. Feel free to get in touch.

Thank you for choosing Kinsta. We look forward to supporting your project's growth! 🙌

GF

Gastón F.

Internet and Online Services Manager

Small-Business (50 or fewer emp.)

6/24/2026

"Great Product, Better Support Service"

5/5

What do you like best about Kinsta?

Kinsta provides an outstanding hosting platform with a very intuitive user experience, excellent performance, and a comprehensive set of tools that make site management simple and efficient. The uptime and reliability have been exceptional. However, the single best aspect of Kinsta is their support team—responsive, knowledgeable, and consistently willing to go above and beyond to help resolve issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

The main drawback is the pricing. While the platform and support justify much of the cost, it can be expensive compared to some competing solutions, particularly for smaller organizations or projects with tighter budgets. Review collected by and hosted on G2.com.

What problems is Kinsta solving and how is that benefiting you?

Kinsta allows us to efficiently manage multiple websites from a single platform, simplifying administration, monitoring, deployments, backups, and security. This centralized approach saves our team significant time, reduces operational complexity, and enables us to support a larger portfolio of sites with greater reliability and confidence. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

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Hi Gastón,

Thank you for taking the time to share this. We’re really glad Kinsta is making multi-site management easier for your team and that our support crew has been there whenever you need them.

We know hosting costs are a big factor, so we appreciate your honest point on pricing and are glad the platform's value continues to stand out for you. Thank you for hosting with Kinsta!

The Kinsta Team

AW

Andrew W.

software developer

Small-Business (50 or fewer emp.)

7/22/2026

"Turnkey WordPress Hosting with Ultra-Responsive Support"

5/5

What do you like best about Kinsta?

It is very turnkey hosting. Not a lot that you have to configure to get your WordPress site ready to go. Customer support is ultra-responsive (within minutes via their chat features). Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

It is expensive, and I don't like how expensive sandbox environments are. DevKinsta seems kind of unmaintained. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

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Hey Andrew,

Thanks for taking the time to drop a review! Awesome to hear that Kinsta saves you from the headache of managing servers and that our chat support has your back within minutes when you need it.

Also really appreciate the candid feedback on pricing, sandbox setups, and DevKinsta. Just to clear up one quick thing on staging: standard staging environments are actually included with every plan at no extra cost. Additional fees only kick in if you decide to upgrade to a Premium Staging environment for extra server resources. That said, hearing your thoughts on DevKinsta and local tools is super helpful as we are always looking to improve the dev experience.

Thanks for trusting Kinsta with your hosting, Andrew!

CK

Charle K.

Business & Team Lead (Accounts Manager)

Small-Business (50 or fewer emp.)

4/29/2025

"The best international hosting platform for Wordpress and Wordpress Systems!"

5/5

What do you like best about Kinsta?

We've been using Kinsta for about 5 years for multiple clients and can honestly say that we've never encountered the level of professionalism, kindness and friendliness in a support team on any other platform before. Absolutely love the speed and efficiency with which any matter is always addressed. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

Kinsta does have some limitations regarding server and file access - we build and deploy on Wordpress, but add our own custom plugins and this restriction has provided some friction in the past. Review collected by and hosted on G2.com.

Response from Kinsta Team of Kinsta

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Hello Charle,

Thank you for your kind review. We're very glad to read that you're satisfied with Kinsta's services and Tech Support. It's also wonderful to read that we could contribute to a significant performance increase of your project and have been delivering a seamless hosting experience to you.

Appreciate your feedback about pricing currencies. We have taken note of it.

Thank you for trusting us with your project! 😍

JS

James S.

Small-Business (50 or fewer emp.)

7/7/2026

"myKinsta getting better and better"

5/5

What do you like best about Kinsta?

As I've managed more and more sites, performing updates was beginning to take a big portion of my time - signing in, using 2FA and then updating plugins. However the small increments over time has meant that a lot of it can be managed from within myKinsta. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

I'd like to say it's expensive. But it's really not, it may cost more than others, but you get so much more, both in reliability, customer support, and the technical staff are onto a problem often before you can even flag it. So you get a lot more, for paying a little more. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

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Hi James,

Thank you so much for leaving us such a great review! Hearing that the continuous updates to MyKinsta are hitting the mark as your site portfolio grows is awesome feedback for our product team.

Knowing that our proactive technical support and platform reliability make the investment feel completely worth it means the world to us.

Thank you for trusting Kinsta with your hosting, James!