David R.
DR
David R.
Small-Business (50 or fewer emp.)
"Like Having Your Own Personal I.T. Department"
5/5
What do you like best about Kinsta?

What I love most about Kinsta is 24 hour instant access to live human engineers who can resolve problems immediately and answer questions without having to open support tickets via email. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

We love Kinsta and could not imagine a single downside. Our only wish would be for Kinsta to expand their services to include WP developers so that we could outsource this function to Kinsta as well. We would trust Kinsta to do an excellent job with any other service area they wish to enter. This company is a rare gem and we feel truly blessed to have found them. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

Hi David,

Thank you for the incredible feedback! We love knowing that our 24/7 support team gives you instant answers without the hassle of email support tickets. We are also deeply flattered by your wish for Kinsta to offer development services! That level of trust in our team's quality and standards is amazing to hear.

Thank you for calling Kinsta a rare gem, David. We are honored to be your partner, and thank you for trusting us with your hosting!

Brian T.
BT
Brian T.
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Kinsta is second to none for WP managed hosting—top notch service offerings and customer support"
5/5
What do you like best about Kinsta?

As a small solo agency, Kinsta allows me to focus less on server architecture and infrastructure and more on making my clients happy never having to worry about poor performance, downtime, or slow response. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

There are very few downsides for the way I operate my business—I could see how some developers might want more server control, but I just want to know it will work, so it's perfect for me. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

Hi Brian,

Thank you so much for taking the time to share your feedback! We love your point about hosting being the foundation for every site.

Hearing that Kinsta saved you from server burnout and gives you total peace of mind to focus on your clients is the best feedback our team could ask for. Knowing that our platform delivers the hands-off reliability you need means the world to us.

Thank you for trusting Kinsta, Brian!

Novel N.
NN
Novel N.
Content Creator
Mid-Market (51-1000 emp.)
"The Single Best Wordpress Host Out There"
5/5
What do you like best about Kinsta?

I've used several Wordpress hosts over the last 15 years, and Kinsta's platform and performance is by far the best out of all of them. The dashboard is well organized and easy to use. And their customer service is world class. I've never once had an issue that I couldn't jump on live chat and have fixed within a few minutes. I recommend Kinsta to everyone I know in the web design world and will continue doing so! Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

Their subscriptions are a little more expensive than others, but for what you get for the price, it honestly feels like a steal. It's 100% worth it. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

Hi Novel,

Thank you so much for this glowing review! Hearing this level of praise from someone who has used several hosts over the last 15 years is huge for us.

We’re so glad that our intuitive dashboard, quick-response chat support, and server reliability have eliminated the downtime and slowdown headaches you experienced elsewhere. We truly appreciate your trust over the years and can't thank you enough for spreading the word to others in the web design world.

Thanks for choosing Kinsta!

Danielle P.
DP
Danielle P.
Owner/Lead EMT Instructor
Small-Business (50 or fewer emp.)
"BEST Hosting!!!"
5/5
What do you like best about Kinsta?

Kinsta is extremely user-friendly and when I've had any website issues at all (never any issues that turned out to be a problem caused by Kinsta), their staff is extremely helpful! I am not that tech-savy, but have taken on managing my own website and when things aren't working correctly, I've reached out to Kinsta Support and received immediate support and detailed lists of steps to try fixing things that I was able to follow (even as a very entry-level user). Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

I can't think of anything, really. Their emails can be a little annoying for a novice user like myself, since I'll never use any of the advanced features that they offer (they send out emails every time they offer something new, and those new features just so rarely apply to anything on my simple website, that I see the emails as more "junk" than anything, but I'm sure they are sharing helpful information with a lot of users who are operating more advanced and multiple websites). Review collected by and hosted on G2.com.

Response from Kinsta Team of Kinsta

Hello Danielle,

Thank you for this wonderful review! We're so glad to learn about your experience with Kinsta. We're so happy that our resources have been helpful and are especially thrilled to read your feedback on our Tech Support. Our team is always ready to assist in a fast, professional and friendly manner. Reviews like yours keep us going!

Thank you for choosing Kinsta! We look forward to supporting you on your website management journey! 😍

Dennis D.
DD
Dennis D.
Co-Founder / Elected CEO
Mid-Market (51-1000 emp.)
"The best managed Wordpress host I've used"
5/5
What do you like best about Kinsta?

The most important thing is performance and reliability. Our WordPress sites load fast and stay up thanks to the Google Cloud infrastructure. The MyKinsta dashboard makes managing several sites easy, with one-click staging environments, daily backups, and automatic updates with automated visual regression testing. I especially appreciate the 24/7 chat that connects you with a real person who understand WordPress instead of an AI chatbot. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

Kinsta is premium managed hosting, so the price is higher than some other options out there, but the time saved and fewer headaches is worth it to us. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

Thank you so much for taking the time to leave such a thoughtful and impactful review! Knowing that Kinsta helps keep your sites fast and reliable for the donors and communities you serve truly means the world to our team.

We’re thrilled to hear that our infrastructure, MyKinsta dashboard, and features give your DevOps team the safety and speed they need. And we couldn't agree more about support. When you run into a problem, having instant 24/7 access to a real WordPress expert is essential.

Knowing that Kinsta saves your team time and delivers real peace of mind is the ultimate compliment. Thank you for your trust, Dennis. We’re honored to be your hosting provider!

Max E.
ME
Max E.
Director of Web Development
Small-Business (50 or fewer emp.)
"Delightful, warm, and unimpeachable service. No clue how they manage it at scale."
5/5
What do you like best about Kinsta?

The product just works. Their platform is extremely stable, and all of our sites are running incredibly fast. Their interface exposes the levers of complex technical concepts like PHP workers in a way that's easy to understand and take control of. The built-in features like application performance monitoring that other hosts charge for are huge wins for us. Everyone we've encountered there, from the initial sales person to our agency liaison to the support people have been unbelievably good. There are no heirs, no pretense, no sales pressure — nothing but warm and genuine human interactions that always seem to solve the issue at hand. I am truly astonished at how they pull it off. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

There are no downsides about using Kinsta that I'm aware of. Maybe if you have a super simple site that just needs the bare minimum, it could be overkill — but seriously. Just use Kinsta. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

Hi Max,

Thank you so much for this incredible review! Hearing that our platform stability, built-in tools, and team support allow your developers to focus on building rather than just "keeping the ship afloat" is the ultimate compliment.

We're all so proud to partner with you. Thanks for championing Kinsta, Max!

Daniel L.
DL
Daniel L.
Small-Business (50 or fewer emp.)
"Kinsta - What Would We Do Without You?"
5/5
What do you like best about Kinsta?

I'm split on my single best like of Kinsta. For one, I LOVE that we can pretty much manage anything from their administrator dashboard. They have features and toggles for anything that you could pretty much imagine having to change from a web design or web hosting agency. For two, I also LOVE how easy it is to get support if you have an issue. Not only has Kinsta support been there to help us with questions we have with our account, but they have even spent time to assist us in troubleshooting sites that are underperforming or not working as intended even though the issue isn't with Kinsta and is with a third-party plugin or custom code. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

To be honest, there isn't a concrete answer that I can come up with for what I dislike about Kinsta. We've been with Kinsta for nearly a decade and have NEVER had a negative interaction. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

Hi Daniel,

Reading this completely made our day! Nearly a decade together without a single negative interaction is such an incredible milestone, and we are so grateful for your long-term partnership. We're glad to hear the dashboard tools have met your needs and that our support team has been able to go above and beyond for you over the years.

Thank you for trusting Kinsta with your hosting!

The Kinsta Team

Hani M.
HM
Hani M.
Founder and Creator
Small-Business (50 or fewer emp.)
"Excellent Wordpress hosting solution with incredible tech support"
5/5
What do you like best about Kinsta?

Kinsta has been a solid choice for us. The performance is genuinely impressive with WordPress sites load fast, and you can tell the infrastructure is built specifically with WordPress in mind, not just generic hosting with a WordPress checkbox.

Reliability-wise, we haven't had issues. It just runs. The security features are also a big plus including bot detection and blocking are built in, so you're not constantly installing plugins or patching things yourself. It handles a lot of the stuff that would otherwise eat up your time or require a separate specialist.

What I appreciate most is that it removes the operational headache. Caching is handled intelligently, so you're not fiddling with configuration to get good speeds. It's the kind of hosting where you set things up and stop thinking about the infrastructure which, honestly, is exactly what you want when WordPress isn't your core business but still needs to perform well.

The support is another level. You're actually talking to people who deeply understand WordPress — not just Kinsta's platform, but the broader ecosystem. They've helped us work through complex issues and come back with real solutions, and they don't just stop at "that's outside our scope." If something on your site can be improved, they'll tell you, even if it has nothing to do with Kinsta directly. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

Honestly, not much. Occasionally you need to purchase add-ons to get exactly what you need, and the pricing isn't the cheapest option out there. But you genuinely get what you pay for but the value is there, and it's hard to argue with the results. Review collected by and hosted on G2.com.

Response from Naomi Gillett of Kinsta

Hi Hani,

Thanks so much for taking the time to share this. We're really glad Kinsta has helped take the operational headache off your plate and that our support team has been able to go above and beyond when you need a hand.

We know that the cost of plans and add-ons is a big consideration, so it means a lot to hear that the results and overall value make it worth the investment for you! Thank you for hosting with Kinsta.

The Kinsta Team

Lonely C.
LC
Lonely C.
Small-Business (50 or fewer emp.)
"Kinsta simply delivers"
5/5
What do you like best about Kinsta?

What I like best about Kinsta is that it just works, and it’s fast. Switching to their platform completely eliminated the usual lag and random slowdowns you get with standard hosts, keeping my site consistently smooth and responsive. Plus, the dashboard is incredibly clean and straightforward. I can spin up a staging site or check on things instantly without digging through a messy, complicated control panel. It is a premium service, but not having to waste time playing IT guy makes it completely worth it. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

What I dislike? Honestly, nothing. It just works exactly the way it's supposed to, so I never have to worry about it. Review collected by and hosted on G2.com.

Response from Kinsta Team of Kinsta

Thanks so much for the thoughtful review! We’re really happy to hear Kinsta has taken some of the usual hosting headaches off your plate. That “it just works” feeling is exactly what we want customers to have, so this means a lot. Thanks again for sharing this with us!

Tim L.
TL
Tim L.
Editorial Assistant
Small-Business (50 or fewer emp.)
"The best Wordpress hosting we've ever had"
5/5
What do you like best about Kinsta?

Love the account interface and the admin portal. It's just got a whole bunch of really easy-to-use features and functions, and it's super easy to navigate your way around. It's really easy to spin up new sites and to spin up staging sites, and to add on additional capabilities as needed, and to troubleshoot issues if there are any through the logs and through the analytics and so on.

The support is the best I've ever had. It's super fast through the chat widget, 24/7, and you're always connected within usually seconds but maximum couple of minutes. They know their stuff. I'm always surprised that they all know their stuff, and if they need to go find out, they'll go and find out and give you accurate, proper answers or support or done-for-you help, which is invaluable.

We've never had a website go down on Kinsta, and we've used lots of different hosts in the past, some of whom we've been also happy with, but they degraded over time. With Kinsta, the service was good from the very beginning and has continued to get better as they add new features and support you know, the changing landscape with AI and so on. Just a super solid option, slightly more expensive but worth every penny in knowing you're getting the best, and if you ever need a thing, you're covered. Review collected by and hosted on G2.com.

What do you dislike about Kinsta?

Honestly, there's nothing I really dislike about Kinsta. The only small thing that springs to mind is their DevKinsta Mac app for a local dev environment. Just because it hasn't been straightforward to get it to work, and so sometimes we've resorted back to other providers' local environment or just not bothered. That's for me not a day-to-day thing. So generally nothing else to dislike about Kinsta. 5 stars all round. Review collected by and hosted on G2.com.

Response from Kinsta Team of Kinsta

Hi Tim! Wow, thank you so much for this incredibly thoughtful review. It means a lot to hear that Kinsta has continued to earn your trust over time, especially when you’re managing sites for clients. We’re really glad our team, platform, and infrastructure have helped make that work feel easier and a lot less stressful. Thanks again for sharing this with us. We really appreciate having you with us!