--- title: Kimola Reviews meta\_title: 'Kimola Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how Kimola works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Kimola Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Kimola but has limited features. Are you part of the Kimola team? [Upgrade your plan](https://my.g2.com/kimola/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Kimola lets you scrape and collect feedback from 30+ channels, then analyze, classify, and summarize it all—from product reviews and survey responses to chats and call-center conversations. Whether it’s e-commerce reviews, CSAT responses, or support tickets, Kimola transforms raw feedback into structured insights you can act on. Trusted by clients across 90+ countries Trusted by clients in 90+ countries, 1000+ businesses, Kimola is used by global enterprises like P&G Singapore, Pizza Hut Spain, Michelin Brazil, Honda Netherlands, Costa Coffee UK, Lufthansa Airlines as well as growing SMBs including Plan3, Astropay and Blueberry Markets. Our users range from product and #CX teams to mobile applications, museums, restaurants, and even pilates studios—proving that understanding your customers matters in every industry. Here are TOP features why 1000+ companies choose Kimola: - Collect reviews and conversations across web, social media, mobile App Stores, e-commerce sites, Tripadvisor, Trustpilot, Google Business and more or upload your custom dataset: Your customers are talking everywhere. Kimola makes it easy to gather their voices from websites, social media, mobile app stores, e-commerce platforms, Intercom, Zendesk, and trusted sources like Tripadvisor, Trustpilot, and Google Business—all in one place. - Auto-Classify instantly and analyze themes with multi-labels & multi-sentiments: No need for prior AI training to analyze your reviews. Just upload your dataset and analyze reviews instantly with multi-aspects and multi-sentiments. Because all researchers will know that single labels won't work for the best insights! - Create Custom Models without even training - Create Summarizations No more sifting through thousands of reviews. Kimola automatically generates structured summaries—from feature requests and pain points to usage motivations and executive-ready reports—so you can take action faster. - Export reports to Powerpoint, PDF, Excel, CSV Easily share your findings across teams. Export your insights in PowerPoint, Excel, or CSV formats to plug directly into your reporting workflows. - Analyze in 30+ languages over 95,4% accuracy rate. Kimola analyzes customer feedback in over 30 languages with a very high accuracy rate, helping you understand your audience like never before. * * * Seller [Kimola](https://www.g2.com/sellers/kimola) Discussions [Kimola Community](https://www.g2.com/products/kimola/discuss) Languages Supported Arabic, German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional) Overview by Beybin Esen (Managing Partner @Kimola I Strategist I ) Show More ## Pricing Pricing provided by Kimola. ### Freemium Free 100 Queries Per Month ### Basic $49.00 3000 Queries Per Month [ View More Pricing Information ](https://www.g2.com/products/kimola/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,204) ](https://www.g2.com/products/birdeye/reviews) [ ![SurveySparrow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveySparrow") SurveySparrow 4.4/5(2,067) ](https://www.g2.com/products/surveysparrow/reviews) [ View All Alternatives ](https://www.g2.com/products/kimola/competitors/alternatives) ## User Insights Average based on 24 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Kimola Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Strapi ](https://www.g2.com/products/strapi/reviews) Show More ![Afşin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Afşin K.") AK Afşin K. Co-Founder | Product Lead Computer Software Small-Business (50 or fewer emp.) 7/2/2025 "I got what I needed and thought was impossible!" 4.5/5 What do you like best about Kimola? What I love is going thru loads of comments and content in forums and store pages, and getting all of them bundled and categorized and more importantly very very fast! It would have taken days or even weeks to use tools and bring all the insights together in one place for a coherent analysis. So, thanks for saving us loads of time. We needed help and support was always present to help us within a reasonable time-frame. Review collected by and hosted on G2.com. What do you dislike about Kimola? I would have appreciated a better UI and especially you need to jump between many hoops to buy credits for our research. Also I would definitely love a pay as you go plan so I only pay for the work I need it to do, instead of a fixed monthly plan. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? It let's me check all competition products very fast and effectively. By going thru thousands of comments and pages of reviews about them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BK Berkant K. Small-Business (50 or fewer emp.) 10/6/2025 "Perfect for Deep Review Analysis" 5/5 What do you like best about Kimola? The interface is easy to use for scraping data from most review platforms. The outputs are very useful and easy to build upon, which has helped me save hours of work and greatly increased my efficiency. Review collected by and hosted on G2.com. What do you dislike about Kimola? The export outputs mainly consist of the raw data displayed on the panel. Incorporating more executive summaries and a dashboard-style presentation could add significant value. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? Quickly get an overview of clients' and competitors' digital reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shreyash S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreyash S.") SS Shreyash S. Software Developer Information Technology and Services Mid-Market (51-1000 emp.) 1/16/2025 "Best for Marketing Research and Data Analysis" 5/5 What do you like best about Kimola? Komola Cognitive provide very accurate results for unstructured data like product reviews etc, better than any other present in the market. It doesn't require any previous training, which makes it super efficient. Review collected by and hosted on G2.com. What do you dislike about Kimola? Well it is very much great but it's document can be improved, and it's onboard process can be more simpler for naive users. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? Our organization supplies goods to customers and it's is very much important for us to know about people's review, so manually analysis of data takes a lot for formatting, scraping. But Kimola makes it super easier and accurate in a very efficient pricing. Also we analyse competitors reviews so that we can provide products and services which they are lacking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Archita G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Archita G.") AG Archita G. Relationship Manager Mid-Market (51-1000 emp.) 10/10/2024 "Make Feedback Analysis Easy with Kimola Cognitive" 5/5 What do you like best about Kimola? Kimola Cognitive made it so easy to analyze training needs and course feedback. I could quickly see themes and make an action plan. The new feature that gives insights, and the filtering made everything even easier. Review collected by and hosted on G2.com. What do you dislike about Kimola? Easy to use, and customer support is good. but need some UI interface updation. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? Kimola Cognitive solves the problem of analyzing customer feedback efficiently and It helps improve my customer needs better. Review collected by and hosted on G2.com. Show More 10/17/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ansuman D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansuman D.") AD Ansuman D. Key Account Executive Small-Business (50 or fewer emp.) 11/20/2024 "It is a great for ready-to-use Machine Learning models" 5/5 What do you like best about Kimola? It is a great for ready-to-use Machine Learning models Review collected by and hosted on G2.com. What do you dislike about Kimola? Nothing yet to see in the app it is great Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? As a salesperson, Kimola Cognitive helps solve several key problems, making sales efforts more efficient and data-driven. Review collected by and hosted on G2.com. Show More 2/20/2025 Validated ReviewerIncentivizedSource: G2 invite ![Christopher D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher D.") CD Christopher D. Associate Director, Learning and Development Enterprise (\> 1000 emp.) 6/10/2024 "Kimola made it very easy to identify themes in survey feedback" 5/5 What do you like best about Kimola? I saved a lot of time and frustration by using the insights analysis for our training needs assessment and course feedback. It was easy to identify themes and develop an action plan. The newest enhancement of providing an insight analysis for each theme was exactly what was needed. Additionally, the filtering made analysis much easier as well. Kimola also provides great customer service. Review collected by and hosted on G2.com. What do you dislike about Kimola? None. I look forward to the future enhancements and using Kimola again for other projects. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? We are a large organization and receive a lot of feedback through surveys. As a result, analyzing the date is extremely time-consuming. Kimola helped drastically reduce the time needed for analysis and increased the accuracy of the analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 1/27/2024 "Super User Friendly and Great Customer Support" 4/5 What do you like best about Kimola? I was creating a market feedback report through analysing all Tripadvisor and Google review for my company. I could not have analysed that quantity of data with Kimola's Cognitive product. Once I uploaded the excel files with all of the reviews it was super easy to look at the feedback on a macro scale. The Airset plugin made it very easy to scrape reviews. Overall this software made it extremely easy to complete the task at hand. Kimola's customer support was fantastic, considering I was only user for one month and I'm sure they have other uses spending much more, they were very responsive and ready to help with any query I might have. Review collected by and hosted on G2.com. What do you dislike about Kimola? The Airset Generator plugin that scrapes reviews doesn't work after 1,000 reviews on Google, I did find other scrapers that worked better for Google reviews. The infinite scroll feature on Google reviews is the problem more than the plugin I believe. For Tripadvisor, the Airset plugin did not expand the reviews before scraping them so I did have to sit there and manually press "...more" on each page of review to expand them. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? I could analyse over 7,000 reviews for a specific business and draw customer feedback conclusions from that data. It saved me many many hours of manual analysis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![ergin furkan e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ergin furkan e.") EE ergin furkan e. Sr. Social Media Analyst Small-Business (50 or fewer emp.) 10/14/2023 "Kimola Cognitive Machine Learning Tool is a Game-Changer" 5/5 What do you like best about Kimola? I've been using the Kimola Cognitive Super Machine Learning Tool for a few weeks now, and it has truly transformed the way I work. The interface is user-friendly and intuitive, allowing me to easily analyze massive amounts of data without any technical expertise. The tool's machine learning capabilities are impressive - it quickly detects patterns, trends, and provides insightful recommendations. It has definitely saved me a lot of time and effort in my decision-making process. With its powerful algorithms, this tool unlocks valuable insights that I wouldn't have discovered otherwise. Review collected by and hosted on G2.com. What do you dislike about Kimola? There may be more channels. It would be nice if there were more sales sites, especially in Turkey. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? With its advanced features and algorithms, extracting meaningful patterns from raw datasets has never been easier. Unlike other tools I've used in the past, Kimola provides robust support for preprocessing data as well as various model training options suited for different applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kapil G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kapil G.") KG Kapil G. Founder & Principal Consultant Small-Business (50 or fewer emp.) 7/9/2023 "Excellent tool to extract and summarize customer reviews" 5/5 What do you like best about Kimola? It is a very easy to use tool and learning path is smooth and quick. Tutorials are very helpful and so is User support. Review collected by and hosted on G2.com. What do you dislike about Kimola? Still discovering, may discover some negatives as I use it further. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? It is very good at extracting customer reviews in a structured format from most of the major customer review websites, perhaps almost all of them. It has a number of analysis models which can be used to classify the customer reviews by sentiment and primary keywords/topics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Filipe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Filipe S.") FS Filipe S. SEO Partner Small-Business (50 or fewer emp.) 4/10/2023 "Excellent Platform to Analyze and Model Data" 5/5 What do you like best about Kimola? Have enjoyed being able to create custom model, analyze a myriad of different data sets, and easily setup the analyses, as well as collection of data through airsets. Review collected by and hosted on G2.com. What do you dislike about Kimola? It's early, so I think Kimola is only going to get better and add more pre-defined models, new AI features, and the ability to collect more types of data through their airsets. Review collected by and hosted on G2.com. What problems is Kimola solving and how is that benefiting you? It helps me analyze volumes information, mostly reviews and text which have sentiment or particular patterns that are useful for marketing and the business side alike. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Kimola. ### Freemium Free 100 Queries Per Month ### Basic $49.00 3000 Queries Per Month ### Standard $179.00 12000 Queries Per Month [ View More Pricing Information ](https://www.g2.com/products/kimola/pricing) ##### ##### Kimola Features Setup Integration Maintenance No-Code Data Security Data Visualization Analysis Automation Named entity recognition Keyphrase Extraction Customization Pre-Built Parameterization Compositionality [ View More Features ](https://www.g2.com/products/kimola/features) ##### Categories on G2 [Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Text Analysis](https://www.g2.com/categories/text-analysis) ##### Explore More [What is the best punch list software for construction projects tracking final defects and rework?](https://www.g2.com/discussions/what-is-the-best-punch-list-software-for-construction-projects-tracking-final-defects-and-rework)[What quote to cash implementation methodologies and best practices do the leading consulting firms bring to complex projects?](https://www.g2.com/discussions/what-quote-to-cash-implementation-methodologies-and-best-practices-do-the-leading-consulting-firms-bring-to-complex-projects)[Popular operational risk platforms for technology firms](https://www.g2.com/discussions/what-are-the-popular-operational-risk-platforms-for-technology-firms) [Best test automation frameworks for enterprise projects](https://www.g2.com/discussions/best-test-automation-frameworks-for-enterprise-projects)[Top voice command software for desktop workspaces](https://www.g2.com/discussions/top-voice-command-software-for-desktop-workspaces)[Pros and Cons Details](https://www.g2.com/products/kimola/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)