HW
Heather W.
service coordinator
Mid-Market (51-1000 emp.)
"easy to use and lots of options"
4/5
What do you like best about Kimoby?

simple and easy to use, automated replies Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

at times guests replies will get shuffled under someone else's name if they've had a previous conversation, expense Review collected by and hosted on G2.com.

MM
Mainor M.
service writer
Mid-Market (51-1000 emp.)
"Great application"
5/5
What do you like best about Kimoby?

I like the ability that I have to text customer, makes it easy for them to follow up with there service. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

There is not much to dislike about kimoby. Review collected by and hosted on G2.com.

TD
Tara D.
Service Manager
Small-Business (50 or fewer emp.)
"Excellent Program"
5/5
What do you like best about Kimoby?

The ease of communication with our clients - and the ability to go back and see what we said or did the last time. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

Nothing of note. There are improvements all the time. Review collected by and hosted on G2.com.

Sayed Zuhair B.
SB
Sayed Zuhair B.
Administration
Mid-Market (51-1000 emp.)
"Best business instant messaging software"
5/5
What do you like best about Kimoby?

This allow us the easy use of sending messages and multimedia file for small to big companies. Even allow us to do all business need like automatic appointments reminders as per our schedule Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

I really love this software and it cost 99$ per month. It is not that much for medium and large scale business. I suggest have the packages with less rate for beginners Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Easy setup and integration. Julia Pycock-Kassar has been outstanding support."
5/5
What do you like best about Kimoby?

We are fully integrated into our DMS, allowing direct communication with our customers. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

The information shared between DMS and Kimoby does have delays; when we delete the appointment in our DMS earlier in the day as customer contacts, Kimoby does not remove the appointment, and the customers get a notification unless we remember to adjust. Review collected by and hosted on G2.com.

Paul M.
PM
Paul M.
S
Small-Business (50 or fewer emp.)
"Great system easy to use great tool for communicating with your clients"
5/5
What do you like best about Kimoby?

easy to use integrates well with our DCM Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

nothing so far has worked great for every task I've used it for Review collected by and hosted on G2.com.

KM
Katie M.
Service advisor/ admin support
Small-Business (50 or fewer emp.)
"I enjoy the ease to get our messages to our customers"
5/5
What do you like best about Kimoby?

Very easy to use and easy to get help when needed Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

nothing its so simple and user friendly. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Excellent Interface"
5/5
What do you like best about Kimoby?

The ease of use makes the service user friendly. The ability to not only message but attach images and send payment requests/links makes doing business easier for us as a vendor as well and provides for a more nimble customer experience. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

Pictures do not always attach or send very well. It seems as though anything over 2 MB exceeds the data size for any file. Review collected by and hosted on G2.com.

Karina B.
KB
Karina B.
Marketing Manager
Small-Business (50 or fewer emp.)
"Great tool. Very user Friendly. However, not fully integrated with all DMS."
3/5
What do you like best about Kimoby?

Great tool. Very user Friendly. Excellent support from Kim oby. So many ready to go campaigns. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

Not fully integrated with all DMS. Unfortunately, it prevented us from getting the full Kimoby experience. Review collected by and hosted on G2.com.

BT
brittanie t.
Service Advisor
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very easy to use, with lots of great options. Efficient way to keep in contact with customers."
5/5
What do you like best about Kimoby?

Nice and simple/professional way to communicate. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

Still learning and playing with the app nothing to note at this time. Review collected by and hosted on G2.com.