AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

9/2/2021

"It's a great text msg system. our customers get appt reminders and we can send automated msg"

5/5

What do you like best about Kimoby?

it's easy to use and cutomers like it, too. Some customers prefers text msg system because they can spend much time on the phone. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

nothing to dislike really. I haven't had any issues. Kimoby is great and I highly recommend this. Review collected by and hosted on G2.com.

AS

Allan S.

O

Small-Business (50 or fewer emp.)

9/10/2021

"Kimoby Making My Life Easier"

5/5

What do you like best about Kimoby?

The fact that my phone rings less and less the more I use Kimoby Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

I can't press the enter key to send a message Review collected by and hosted on G2.com.

AL

Ashley L.

Service advisor

Mid-Market (51-1000 emp.)

9/2/2021

"Easy to navigate"

5/5

What do you like best about Kimoby?

I enjoy being able to go back and view previous conversations with a customer that had been previously deleted Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

Printing a conversation was not an easy task until I realized I could highlight the conversation and then print. Would be easier to have a print option Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

9/1/2021

"Great help to connect businesses to customers"

5/5

What do you like best about Kimoby?

Ease of setting up batch texts. Clear detailed view of the result of batch texts to see if we reached customers properly. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

When auto-generating VIN for service due texts, Kimoby cannot generate the correct VIN if the customer has more than one vehicle. Review collected by and hosted on G2.com.

Recommendations to others considering Kimoby:

Don't think! Just do it! Review collected by and hosted on G2.com.

What problems is Kimoby solving and how is that benefiting you?

Some customers may not check their emails often, but since most people have their phones with them, they tend to check text and reply a lot quicker. This makes it easy to connect with customer and for customers to easily book an appointment if required. Review collected by and hosted on G2.com.

CA

Verified User in Automotive

Mid-Market (51-1000 emp.)

9/9/2021

"GOOD FOR GETTING AHOLD OF PEOPLE INSTEAD OF NEEDING TO USE THE PHONE /KEEPS RECORDS OF CONVERSATIONS"

5/5

What do you like best about Kimoby?

TRACKS/NO VOICEMAILS NEEDED/WORKS GOOD IF YOU NEED PAYMENT Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

SOMETIMES IT DOESN'T BRING UP CUST NAMES WHEN THEY ARE IN THE SYSTEM, YOU HAVE TO BE VERY SPECIFIC IF YOU GO BY A NAME Review collected by and hosted on G2.com.

What problems is Kimoby solving and how is that benefiting you?

DURING THE ORIGINAL CHANGE, THE CONVERSATIONS WOULD POP UP SAYING I HAVE A MESSAGE WHEN I DIDN'T, THAT PROBLEM HAS BEEN FIXED. HONESTLY IT IS GREAT FOR NOT HAVING TO BE BACK AND FORTH WITH PHONE CALLS ESPECIALLY BECAUSE WE ARE SO BUSY AND SENDING A QUICK TEXT IS SUPER EASY AND PEOPLE CAN LOOK WHEN IT WORKS FOR THEM. Review collected by and hosted on G2.com.

CP

Conner P.

Assistant manager

Small-Business (50 or fewer emp.)

9/2/2021

"Conners kimoby review"

5/5

What do you like best about Kimoby?

I like Kimoby because I dont have to use my personal phone number to talk to customers Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

I dont like how its a little tough to figure certain things out Review collected by and hosted on G2.com.

CA

Verified User in Automotive

Mid-Market (51-1000 emp.)

11/24/2021

"Amazing all around. I use it everyday to communicate with my clients."

5/5

What do you like best about Kimoby?

I use Kimoby every day at work. My business depends on electronic payments. I recognize the need of a service that is reliable, secure and easy to use. Our clients love it. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

this does not apply, no problem with kimoby Review collected by and hosted on G2.com.

UA

Verified User in Automotive

Mid-Market (51-1000 emp.)

9/2/2021

"Easy and User friendly"

4/5

What do you like best about Kimoby?

The fact that transactions and messaging can all be done in one place is really convenient!!! Also being able to check appointments and such - the ease of accessing all this on one single platform just eliminates the process of having various platforms for a business Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

Nothing that I can think of. Honestly it's a good platform to have Review collected by and hosted on G2.com.

DA

David A.

Owner

Small-Business (50 or fewer emp.)

9/2/2021

"Kimoby makes CRM Automated and painless"

5/5

What do you like best about Kimoby?

The Automations work brilliant. The campaigns are so customizable that I wouldn't think you could find a way to be able to create one. Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

I'm sorry. There is really nothing I dislike about Kimoby. Review collected by and hosted on G2.com.

WM

Walter M.

ASSISTANT SERVICE MANAGER

Small-Business (50 or fewer emp.)

9/2/2021

"Kimoby is great!"

5/5

What do you like best about Kimoby?

ITS EASY TO TAKE PICTURES AND SHOW THE CUSTOMERS WHEN A VEHICLE IS IN THE SHOP Review collected by and hosted on G2.com.

What do you dislike about Kimoby?

there is nothing to dislike, kimoby is a helpful tool when interacting with clients Review collected by and hosted on G2.com.