---
title: Kimoby Reviews
meta_title: 'Kimoby Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 69 reviews by the users' company size, role or industry to
  find out how Kimoby works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 69
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Kimoby Reviews
**Vendor:** Kimoby  
**Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 69
## About Kimoby
Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing published at kimoby.com/pricing.



## Kimoby Pros & Cons
**What users like:**

- Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. (2 reviews)
- Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. (1 reviews)
- Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. (1 reviews)

**What users dislike:**

- Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. (1 reviews)
- Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. (1 reviews)
- Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. (1 reviews)


## Kimoby Discussions
  - [What is Kimoby used for?](https://www.g2.com/discussions/what-is-kimoby-used-for)

- [View Kimoby pricing details and edition comparison](https://www.g2.com/products/kimoby/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-19+07%3A21%3A19+-0500&secure%5Bsession_id%5D=9356c03a-d793-4e9b-9f91-e5bfc85b6154&secure%5Btoken%5D=c9fb5f841aa6b37416efb835be93a604dab3334c95f63389ffefb124b72f2961&format=llm_user)

## Kimoby Features
**Messenger**
- Sequencing

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Channels**
- Multi-Channel Coverage

**Functionality**
- Ease Of Integration
- API Call Speed
- Communication Varieties

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other

**Design**
- Communications Strategy Development
- Personalization
- Inbound Identification
- Regulatory Compliance

**Support**
- Documentation
- Professional Support

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Customers**
- Targeting
- Profiles
- Analytics
- Sales Conversion

**Generative AI**
- AI Text Generation
- AI Text Summarization

**System Management**
- Security
- System Monitoring

**SMS Platform**
- Reporting
- Automation
- Text-to-Landline
- API Integration

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**AI Automation - SMS Marketing**
- AI SMS

**AI Content Generation - SMS Marketing**
- AI SMS

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