Overall ease of understanding and if I dont understand something, they have a very good support. Review collected by and hosted on G2.com.
Reward customization is very limited to preset scenarios. Review collected by and hosted on G2.com.
Kiflo's team, while small, is mighty. They have always been responsive, cheerful and helpful with all of my requests and needs. The system is capable, free of bugs, and is a heck of a deal for the price. Review collected by and hosted on G2.com.
Kiflo is still a small company, so there is a lot of functionality that still needs to be implemented. But I am certain the company is focused on this and will continue to add and release features as fast as possible! Review collected by and hosted on G2.com.
Hi Jon! Thank you so much for the 5-star review! We are so grateful for your feedback.
We want to let you know that you are absolutely right! Our team is small AND mighty AND committed to working quickly and efficiently to deliver the highest-quality platform to our customers. It is something we are very proud of, and we are so glad that you feel it, too 😊.
We also wanted to share the news about our recent update, called the Honey Bee Release, which includes features such as:
Tasks: Assign partners important tasks for things like onboarding, organization, and lead follow-up.
Dashboards: Customize communications to various types of partners via the partner portal dashboard library.
Links: Vendors and/or referral partners can now track referral links edited with UTM parameters in Kiflo.
Partner Status: Vendors can now change the statuses of their partners to ‘inactive,’ organizing them without deleting important data.
You can read more (and watch short tutorial videos) about these features here: https://www.kiflo.com/blog/honey-bee-release
As always, please let us know if you have any questions, concerns, or suggestions for improvements. Thank you for being a part of Kiflo!
See how Kiflo improved
I like the automation of the platform to organise and maintain partners.
Specifically can integrate into Stripe to automatically calculate commissions for partners, save me a lot of time! Review collected by and hosted on G2.com.
Some automations aren't available, like sending invitation email on partner creation automatically, but the team at Kiflo are super helpful and are constantly adding features and taking feature requests. Review collected by and hosted on G2.com.
Hi Andreas! Thank you for the positive feedback. It’s so great to hear that Kiflo’s features, especially our integrations and automation, are saving you time and streamlining your operations.
We wanted to let you know that we do have an automatic invitation emails feature available. You can choose to invite partners by email automatically when they are added to Kiflo. Please see the following documentation for further instructions:
https://docs.kiflo.com/article/84-invite-partners.
Also, you can choose to automatically send an invitation when accepting a new partner application (when using a partner sign-up form). This document explains this feature in more detail:
https://docs.kiflo.com/article/98-set-up-automated-emails-for-partner-programs
Let us know if you have any questions!
The product is very intuitive and easy to work with. They have thought of everything - integration to other systems, currency complexity, complex partner payouts, etc.
Their people are smart, responsive and easy to work with. Review collected by and hosted on G2.com.
I wish the payout was 100% automated. This is a more manual process than I'd like but not the end of the world. Review collected by and hosted on G2.com.
Thank you for the 5-stars, Sam! We are always so appreciative of our customer’s feedback and are over the moon that you’ve been able to find an efficient, affordable, and sustainable partner strategy with the help of Kiflo.
And thank you for the feedback regarding automatic payouts. We will take your suggestion into consideration, and do our best to integrate a long-term solution. As always, feel free to send your needs and suggestions to support@kiflo.com as they arise.
The customizations of the program, the easiness of document sharing with the partners and the tracking of leads / deals regs. Review collected by and hosted on G2.com.
The limitations of synchronizations with SalesForce. We bypassed this blocker with Zapier. Review collected by and hosted on G2.com.
Hi Laura! Thank you so much for your review. We are thrilled to hear that our partner platform was able to provide you with a useful and customizable hub for lead tracking, deal registration, and content management. For more information about our features, you can check out our blog at www.kiflo.com/blog, or our Help Center at https://docs.kiflo.com/.
We are constantly working to improve our platform and would appreciate any suggestions you might have for improvements as you continue on your journey with Kiflo. Please feel free to reach out to support@kiflo.com and we will do our absolute best to accommodate your requests. Thanks so much!
Customer service is great. Philipe has been wonderful to work with setting up our instance. Review collected by and hosted on G2.com.
Wish there was a direct integration but going through Zapier is simple enough. Review collected by and hosted on G2.com.
Hi Brett! Thank you for your 5-star review. It’s great to hear that Kiflo is assisting both your team and your partners with visibility and growth. We are also glad to know that Zapier is satisfying your integration needs. That being said, we are always looking for ways to improve our platform. Please feel free to send your requests and suggestions to support@kiflo.com. We look forward to hearing from you.
Ease of use and simple API integration and fantastic support from Kiflo rep Review collected by and hosted on G2.com.
Nothing so far, seems like product will do all that we are looking for a PRM to do Review collected by and hosted on G2.com.
Hi Mike! Wow, thank you for the glowing review and recommendation. We are so thrilled to hear you are enjoying our partner platform. Please let us know if you have any questions, concerns, or suggestions as you move through your partnership journey. We’re here for you!
The platform is easy to use and the support from the team at Kiflo, when needed, is superb. Review collected by and hosted on G2.com.
Honestly, I don't dislike anything about the platform. It does exactly what it says on the tin. Review collected by and hosted on G2.com.
Wow, thank you for the 5-star review, Amar. We are definitely feeling the love! At Kiflo, we always strive to provide our customers with the highest quality product and support. Feel free to reach out at any step in your partner program journey.
Straightforward and easy to use interface, the patient support that Steven extends to all our queries for setting up our partner program Review collected by and hosted on G2.com.
There are some enhancements that can be made e.g. allowing us to decide which Partnership Manager can attend to which partner, the dashboard for Affiliate/Referrals/Resellers. Time needed to set this up but this comes with implementing a new program. Review collected by and hosted on G2.com.
Hi Alexia! Thank you so much for taking the time to give us feedback. We are so excited that you are finding Kiflo easy to use, both for you and your partners.
We wanted to let you know that the enhancements you mentioned are actually available in our partner platform.
For assigning partnership managers: Within your dashboard, go to the Partners tab. Then click on the partner you would like to assign. On the lefthand side, you’ll see the option to edit the “About this partner” section. Then choose the Partnership Manager from the dropdown menu under “Owner.” Lastly, press save.
Dashboards for Affiliate/Referrals/Resellers: This feature was recently added to Kiflo in our Honey Bee Release. You can read more about this feature (and watch a short instructional video) here:
https://www.kiflo.com/blog/honey-bee-release
Please let us know if you need any additional help with this!
I have tried many many PRMs out there. Trust me, this is the best bang for buck and it isn't even close. The software boasts the feature set of the most elite PRMs out there at a fraction of the price. Couple that with amazing service and visibility (shoutout Philippe!!) and you have a world class piece of tech that will serve you for years to come. Review collected by and hosted on G2.com.
Nothing at all, I am trying to find something but all is well! Review collected by and hosted on G2.com.
Hi Nicholas! Thank you for the stellar review. We are grateful that you finally found a home for your partner program with Kiflo. Please continue to let us know how we can support your partner program journey!