--- title: Kickserv Reviews meta\_title: 'Kickserv Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 181 reviews by the users' company size, role or industry to find out how Kickserv works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 181 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- ### Kickserv Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Kickserv, highlighting its simple navigation and straightforward appointment management. [(8 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902922&qs=pros-and-cons#reviews) Users value the **efficient scheduling management** in Kickserv, appreciating its ease and outstanding customer support. [(5 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902614&qs=pros-and-cons#reviews) Users praise the **outstanding customer support** of Kickserv, appreciating prompt assistance and effective solutions to issues. [(4 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902325&qs=pros-and-cons#reviews) Users rave about the **ease of scheduling** with Kickserv, appreciating its straightforward interface and excellent support. [(4 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1903890&qs=pros-and-cons#reviews) Users value the **exceptional client management** capabilities of Kickserv, enhancing project visibility and customer satisfaction effectively. [(3 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902837&qs=pros-and-cons#reviews) Users often find the **mobile app's limitations** frustrating, wishing for improved functionality and user experience. [(3 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1904687&qs=pros-and-cons#reviews) Users face **scheduling issues** with Kickserv, finding it difficult to navigate and manage their calendars effectively. [(3 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902531&qs=pros-and-cons#reviews) Users find the **calendar navigation cumbersome** , making it difficult to access specific weeks without extra steps. [(2 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=2057512&qs=pros-and-cons#reviews) Users find some **limited functionality** in Kickserv's mobile apps, impacting their overall experience and employee interaction. [(2 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1906407&qs=pros-and-cons#reviews) Users express concern over the **higher subscription rate** needed for accessing external payment options in Kickserv. [(2 mentions)](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=2057500&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Kickserv ##### 1. Ease of Use Users praise the **ease of use** of Kickserv, highlighting its simple navigation and straightforward appointment management. [ See 8 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902922&qs=pros-and-cons#reviews) See Related User Reviews ![Sean L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean L.") SL Sean L. Small-Business (50 or fewer emp.) 5.0/5 "Kickserv simply rocks" What do you like about Kickserv? Kickserv continues to improve. They do not update simply to say "we updated." When they release an update it is because additional features have been ![Jennifer F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer F.") JF Jennifer F. Small-Business (50 or fewer emp.) 5.0/5 "User friendly & overall exceptional!" What do you like about Kickserv? We like that they've made some changes to the web version which allows more customization of areas we use/don't use. Still very pleased with the over ##### 2. Scheduling Management Users value the **efficient scheduling management** in Kickserv, appreciating its ease and outstanding customer support. [ See 5 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902614&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent for Scheduling Services and Installations" What do you like about Kickserv? Great tool for scheduling multple different types of service and installation ![James N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James N.") JN James N. Small-Business (50 or fewer emp.) 5.0/5 "Fantastic! It is easy and does everything i need." What do you like about Kickserv? i was losing jobs working a paper system. Now i can schedule follow ups in a year. And the price is great. I shopped at least 12 software companies, b ##### 3. Customer Support Users praise the **outstanding customer support** of Kickserv, appreciating prompt assistance and effective solutions to issues. [ See 4 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902325&qs=pros-and-cons#reviews) See Related User Reviews ![Anton R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton R.") AR Anton R. Small-Business (50 or fewer emp.) 5.0/5 "I run a small plumbing business and Kickserv is awesome!" What do you like about Kickserv? Kickserv provides everything you need to start and run a small business. Invoicing, marketing, and more. It integrates well. Has great customer suppor ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Kickserv is the Best!" What do you like about Kickserv? Easy integrations with QuickBooks and other Software. Mobile app is easy for our staff. Setting up new customers is simple. Customer service is the ##### 4. Scheduling Users rave about the **ease of scheduling** with Kickserv, appreciating its straightforward interface and excellent support. [ See 4 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1903890&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent for Scheduling Services and Installations" What do you like about Kickserv? Great tool for scheduling multple different types of service and installation ![James N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James N.") JN James N. Small-Business (50 or fewer emp.) 5.0/5 "Fantastic! It is easy and does everything i need." What do you like about Kickserv? i was losing jobs working a paper system. Now i can schedule follow ups in a year. And the price is great. I shopped at least 12 software companies, b ##### 5. Client Management Users value the **exceptional client management** capabilities of Kickserv, enhancing project visibility and customer satisfaction effectively. [ See 3 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902837&qs=pros-and-cons#reviews) See Related User Reviews ![Michael L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael L.") ML Michael L. Small-Business (50 or fewer emp.) 5.0/5 "Instant organization" What do you like about Kickserv? Kickserv has been a powerful tool for streamlining our field service operations and providing real-time visibility across active projects. Instantly i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Kickserv is the Best!" What do you like about Kickserv? Easy integrations with QuickBooks and other Software. Mobile app is easy for our staff. Setting up new customers is simple. Customer service is the ### 5 Cons or Disadvantages of Kickserv ##### 1. Mobile Limitations Users often find the **mobile app's limitations** frustrating, wishing for improved functionality and user experience. [ See 3 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1904687&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent for Scheduling Services and Installations" What do you dislike about Kickserv? the mobile app is hard to work with sometimes ![Anton R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton R.") AR Anton R. Small-Business (50 or fewer emp.) 5.0/5 "I run a small plumbing business and Kickserv is awesome!" What do you dislike about Kickserv? The only downside I have found was some restricted abilities on the mobile Apps but those are being updated pretty regularly as well. ##### 2. Scheduling Issues Users face **scheduling issues** with Kickserv, finding it difficult to navigate and manage their calendars effectively. [ See 3 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902531&qs=pros-and-cons#reviews) See Related User Reviews ![Samson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samson S.") SS Samson S. Small-Business (50 or fewer emp.) 3.5/5 "Great and Simple project management board" What do you dislike about Kickserv? Once the calender gets filled up it gets hard to see some things. ![Cavalier Window Cleaning O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cavalier Window Cleaning O.") CO Cavalier Window Cleaning O. Small-Business (50 or fewer emp.) 5.0/5 "Great for everyday scheduling needs! Easy to use!" What do you dislike about Kickserv? If you are on week 2 of the month and enter info into a job and want to go back to week 2 of the calendar, you either have to hit the back button enou ##### 3. Calendar Functionality Users find the **calendar navigation cumbersome** , making it difficult to access specific weeks without extra steps. [ See 2 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=2057512&qs=pros-and-cons#reviews) See Related User Reviews ![Samson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samson S.") SS Samson S. Small-Business (50 or fewer emp.) 3.5/5 "Great and Simple project management board" What do you dislike about Kickserv? Once the calender gets filled up it gets hard to see some things. ![Cavalier Window Cleaning O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cavalier Window Cleaning O.") CO Cavalier Window Cleaning O. Small-Business (50 or fewer emp.) 5.0/5 "Great for everyday scheduling needs! Easy to use!" What do you dislike about Kickserv? If you are on week 2 of the month and enter info into a job and want to go back to week 2 of the calendar, you either have to hit the back button enou ##### 4. Limited Functionality Users find some **limited functionality** in Kickserv's mobile apps, impacting their overall experience and employee interaction. [ See 2 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1906407&qs=pros-and-cons#reviews) See Related User Reviews ![Sean L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean L.") SL Sean L. Small-Business (50 or fewer emp.) 5.0/5 "Kickserv simply rocks" What do you dislike about Kickserv? Inventory control (not their ballistic, I know). Also a better way for employees to interact with each other would be great. Other than that, Kickser ![Anton R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton R.") AR Anton R. Small-Business (50 or fewer emp.) 5.0/5 "I run a small plumbing business and Kickserv is awesome!" What do you dislike about Kickserv? The only downside I have found was some restricted abilities on the mobile Apps but those are being updated pretty regularly as well. ##### 5. Subscription Issues Users express concern over the **higher subscription rate** needed for accessing external payment options in Kickserv. [ See 2 mentions ](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=2057500&qs=pros-and-cons#reviews) See Related User Reviews ![Michael L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael L.") ML Michael L. Small-Business (50 or fewer emp.) 5.0/5 "Instant organization" What do you dislike about Kickserv? Would love to see a built-in CRM feature for better customer management. It’d be helpful if files and photos were accessible directly from the main cu ![James B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James B.") JB James B. Small-Business (50 or fewer emp.) 5.0/5 "Very easy to use once you take the time to learn your way around the system." What do you dislike about Kickserv? The only thing I don’t like is that it takes a higher subscription rate in order to add in external payments. RP Rebecca P. Technician Small-Business (50 or fewer emp.) 7/19/2022 "Excellent user experience and helps keep me and my technicians on contact with our customers." 5/5 What do you like best about Kickserv? Keeps estimates in the system and even work completed to easily access on-demand when customer requests urgent service. You know exactly what and where the status of the estimate is. Review collected by and hosted on G2.com. What do you dislike about Kickserv? Must have internet connection sometimes causing delays when serving customers in rural areas with no cell reception even. Nothing Kickserv can really do about this. Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? Helping to keep customers, technicians, and owner in the loop during the entire business process. Many customers are requesting service over a year after the estimate has been completed. This really helps us find bida in a quick and easy way. Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6870493/official_response/edit) Thank you Rebecca. This review coming from a true technician means a lot. We want this to assist you in the field and make your day more profitable. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AW Andrew W. Sales Wizard Small-Business (50 or fewer emp.) 7/19/2022 "Kickserv. Great Value" 5/5 What do you like best about Kickserv? The best thing about kickserv is the value point of the software. It is extremely user-friendly. The app works well, mostly. Customer service is really great. A+ Review collected by and hosted on G2.com. What do you dislike about Kickserv? The worst part about using Kickserv is the updates. The software is being fine-tuned constantly and this results in some changes taking place. The app also requires force closes too often. Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? Kickserv devs seem to be constantly updating and upgrading their software which helps to meet and solve any of the issues with complacency. There have been issues solved like this. Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6869189/official_response/edit) Thank you Andrew for taking a moment to share. As we say all the time it has to be easy so it does not take away from your primary job at hand. And sorry for any disruptions while we continue to iterate on the product. The technology is constantly improving and we want to have the best installed. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller EO Ernie O. Owner Small-Business (50 or fewer emp.) 7/18/2022 "Great CRM for service business" 5/5 What do you like best about Kickserv? simple to use and works great with the mobile app for field teams. Review collected by and hosted on G2.com. What do you dislike about Kickserv? reports could be better. providing better KPI for sales and marketing. Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? helping me keep track of following up on new leads as well as keeping track of my recurring services. Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6864966/official_response/edit) Perfect! Thank you Ernie. We know from experience that being mobile and having your data at hand is what its all about this days. We have report improvements on the workbench. The engin is there and now we just have to mount it into the application. Stay tuned for more. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Varand Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varand Z.") VZ Varand Z. Owner Small-Business (50 or fewer emp.) 7/26/2022 "Great CRM for variety of businesses specially Home service and construction" 4.5/5 What do you like best about Kickserv? Easy to use. variety of permissions for each user Review collected by and hosted on G2.com. What do you dislike about Kickserv? I wish we could have custom platforms for each user. Specially sales people Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? Pretty much having everything on calender and having everyone access to it. Makes everything easy and organized Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6897445/official_response/edit) Thank you Verand. We are so happy that the program is working for you so well. While using the permissions also look into using tags. Tags are a great way to identify and report on specific data. If you'd like more help with developing a solution for sales people drop a question in our chat bubble or email support@kickserv.com Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kenneth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth S.") KS Kenneth S. Owner Small-Business (50 or fewer emp.) 7/22/2022 "Great Product, Even Better Customer Service!" 5/5 What do you like best about Kickserv? Ease of Use, Great Customer Service. Scheduling Great Customer Service Review collected by and hosted on G2.com. What do you dislike about Kickserv? No Downside The app was problematic. Changes made a huge difference. All working Well Recurring reminders would be nice Recurring reminders. Happy with everything else Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? Managing service scheduling and invoicing. Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6883553/official_response/edit) Helping manage your service schedule and invoicing. Very nice. That is the core of what we do. More to come. Thank you Kenneth. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") UM Verified User in Music Small-Business (50 or fewer emp.) 7/18/2022 "Highly reliable and accessible. Intuitive and full of features." 5/5 What do you like best about Kickserv? They communicate proactively and respond to questions and request in a timely manner Review collected by and hosted on G2.com. What do you dislike about Kickserv? Not much. They've got the service industry covered. I would like to see them add a "reminder" function for customers that see annual follow ups. Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? I am a one-man business and the integrated customer appointment reminders 24 hours ahead of time via email and text are extremely valuable. I looked into several other systems and KS is critical to running my business. Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6863299/official_response/edit) Our customer service is second to none. We rate 5 stars or 98% consistently for years with our small and responsive team (Abe, Chris, and Shelby) The annual reminders are there. You just need to add it to your schedule as a "Follow-up job" with a note to your customer and your staff. Works great. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Juan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan V.") JV Juan V. Management service Small-Business (50 or fewer emp.) 7/21/2022 "Excellent App easy to use and navigate. Kickserv is very user friendly a must use system." 5/5 What do you like best about Kickserv? I can upload pictures of all potential jobs. Review collected by and hosted on G2.com. What do you dislike about Kickserv? I don't dislike anything about Kickserv Kickserv work perfect Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? All business problems. Kickserv is more up to date then any other system I've seen. Review collected by and hosted on G2.com. Show More Response from Shannon Ketchum of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6881913/official_response/edit) Thank you so much Juan. We are glad you find Kickserv so easy to use. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 7/19/2022 "Great business partner" 5/5 What do you like best about Kickserv? The software is easy to use and learn. The support staff are friendly, local, and eager to help. Review collected by and hosted on G2.com. What do you dislike about Kickserv? The customization options are not as robust as one may like. Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? They solve our need to run our daily business through one piece of software. While it doesn't cover everything it is exactly what we needed to take our business to the next level. Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6869071/official_response/edit) A supportive partner in your business is what we want. We have had a 98% customer satisfaction rating with our support team year after year. We are here for you. Thank you. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Small-Business (50 or fewer emp.) 7/18/2022 "Satisfactory" 3.5/5 What do you like best about Kickserv? The calendar function of kickserv, as well as the ability for kickserv to sync with quickbooks. Review collected by and hosted on G2.com. What do you dislike about Kickserv? Kickserv doesn't do everything that we need it to do, therefore we are utilizing other tools for CRM and VOIP functions. Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? Kickserv helps us to better manage the time for our crews and helps us to avoid scheduling conflicts. Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6864127/official_response/edit) Having that calendar everywhere you go as well as sync'ing with Google calendar makes you very mobile. The sync'ing with QuickBooks is what put us on the map. We were one of the first to do this in 2008 and continue to lead with this feature. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 7/19/2022 "Streamlines Our Business" 4.5/5 What do you like best about Kickserv? I like that it's an easy app for our crew to use. Review collected by and hosted on G2.com. What do you dislike about Kickserv? Need better way to track time on each job. Some info vanishes at the end of the day. Review collected by and hosted on G2.com. What problems is Kickserv solving and how is that benefiting you? Helps the crew to know what projects we have and what they need to do for each project. Also helps us capture some change order info. Review collected by and hosted on G2.com. Show More Response from Pete Mckesson of Kickserv [Editedit](https://www.g2.com/survey_responses/kickserv-review-6869283/official_response/edit) We have built this system with the field crew in mind. It starts with the team in the field receiving their job instructions and being able to deliver service to your customer better than the customer expected and better than your competition. We do that with better and faster data. 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