Oscar P.
OP
Oscar P.
Small-Business (50 or fewer emp.)
"The Hidden Gem of Shopify Apps"
5/5
What do you like best about Kickflip?

It has, by a country mile, the best user interface and experience of any app in its niche. Custom products are becoming more and more prominent in the e-commerce space as more and more people are creating their own online businesses, and kickflip have for the most part nailed that aspect of 'creating' and designing bespoke goods. The support team are efficient and helpful, the pricing plans are very fair and the tiers make sense unlike a lot of shopify apps. All in all one of the best apps we use for our online stores. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

Whilst the experience is very user friendly, it does take a short while to understand how it all works but thankfully their support team compensates for that. However, we would wish for a little more customability in the layout and style of the designer, even if it came at the cost of a more expensive subscription plan- whilst the current customiser is great, it lacks depth, which im sure is something that can be worked on. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Thank you for your review of Kickflip! We are very proud to offer the best user interface and experience in our niche, and we strive to ensure that all customers have the most enjoyable and efficient experience when it comes to selling custom products.

We understand that there is a learning curve when it comes to understanding how Kickflip works, which is why we provide helpful customer support. We also understand that some customers may want more control over the interface, so we are constantly looking for ways to add options and features to our theme editor in order to provide even greater flexibility and creativity.

Thank you again for taking the time to review Kickflip. We value all of our customers’ input and suggestions as they help us make Kickflip even better! Thank you for being part of this journey with us.

Verified User in Law Enforcement
UL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Amazing software to make personalized products on your site, easy to use!"
5/5
What do you like best about Kickflip?

- Easy to use

- No monthly Subscription

- Great support

- Connects well with Shopify

- Ease of implimentation Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

- Could use features for larger catalogues/ making several products

- Would be nice to connect it to a product in shopify (So descriptions etc could be duplicated) vs. Kickflip creating a new product Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Thank you for your insightful feedback on Kickflip. It's great to hear that its ease of use and seamless integration with Shopify have enhanced your experience.

Regarding your suggestions, we appreciate your thoughts on expanding features for larger catalogs and streamlining the product connection process with Shopify. We're always exploring ways to improve Kickflip, so your input is much appreciated.

Once again, thank you for your review.

Rodrigo V.
RV
Rodrigo V.
Business Partner
Mid-Market (51-1000 emp.)
"Kickflip always hits the target"
4.5/5
What do you like best about Kickflip?

Not all clients are visual, so the ability to visualize their space in real time and orbit around it has been extremely helpful. Clients and tradespeople like perspective so much that we often include it in full-scale drawings in order to give a good overview of the intent of the project. For large or small buildings, sometimes plans and elevations without a final image are not enough. We receive many inquiries about "what if" and "what would that look like". Although hand sketches and drawings can be quite time consuming, Kickflip allows me to quickly create 3D and 2D views of a detail or solution, change dimensions and materials instantly, and show the project to a client or installer in just minutes. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

The search function is clunky and the amount of 2D garbage masquerading as 3D modeling is annoying. A lot of progress has been made, but for some major brands to commit to carrying their products would be great, especially if there was a simple way to distinguish between professionally modeled parts and by beginners just trying to imitate without the proper attachments, etc. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Dear Rodrigo,

Thank you for sharing your thoughts and feedback on Kickflip. It's great to hear that our solution has been helpful for you. We appreciate your honesty, and we'll certainly take note of your suggestions for future improvements. We value your feedback and hope that you continue to find success in your projects with the help of Kickflip.

TA
TY A.
Small-Business (50 or fewer emp.)
"Quick and prompt response asking for support"
5/5
What do you like best about Kickflip?

The customisation is really extensive and easy to "make it your own". The demo products they have are a real time saver and if you happen to have a product in their demo, go for it! Cant go wrong.

Had a question on how to do certain things and image details, their prompt reply which answered my question 100%. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

Nothing really. Maybe make it more "intuative" but its already fairly easy to use. The only real issues i had to creating the images to overlay for my product but Kickflip referred me to some designers. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Thank you so much for your review! We're delighted to hear that you appreciate the customization options available with Kickflip. We strive to make our platform as intuitive and easy-to-use as possible, and we are constantly working on improving the user experience.

Thank you again for your review - from everyone at Kickflip, we hope you continue to experience success with our platform!

Verified User in Fine Art
AF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Might look complicated, but if you have good logic, you can make any builder you need for work done!"
5/5
What do you like best about Kickflip?

Their support, especially Cindy is very very friendly and always helpful when you are stuck with something. At first I though that this maybe not the builder I need for my project, but it cames out that this is everything I really needed!

With some logic, and their help, I was able to finish my builder!

Thanks! Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

I really don't have anything bad to say. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Hey there! Wow, we're absolutely thrilled to hear about your positive experience with Kickflip and your kind words about Cindy made our day! We're here to make sure you get the most out of our tool and it sounds like you're doing just that. It's fantastic to know that you were able to create the customizer you needed for your project. Keep up the great work, and here's to you making a ton of sales with your new customizer! Thanks for being a part of the Kickflip family!

Lance K.
LK
Lance K.
Small-Business (50 or fewer emp.)
"Switched to Kickflip from another Shopify Customizer"
5/5
What do you like best about Kickflip?

I love Kickflip for the streamlined nature of the UI and the various resources they have online for really customizing your products to your liking. Their support staff has been super receptive and useful and have made the experience of switching that much easier. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

None, the only thing that I needed to do was switch from my old customizer but that didn't take too long. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Thank you for taking the time to share your positive experience with Kickflip. We're glad to hear that our online resources have been helpful and that our support staff has been receptive and useful to you during your transition. Thank you for choosing Kickflip as your Shopify product customizer, and we look forward to continuing to provide you with the best possible experience for your business needs.

Brian Lennon | O.
BO
Brian Lennon | O.
Small-Business (50 or fewer emp.)
"Kickflip is working great for our business..."
5/5
What do you like best about Kickflip?

Kickflip is a great product customisation solution. We are actually about to implement it as a kit builder too. Really speedy customer service, they actually listen to you, insanely quick bug fixes and it appears like they are striving to improve it all the time. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

Nothing really. There's actually a lot of functionality in there. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you've had a great experience with our customer service and that we've been able to address any concerns or bugs in a timely manner. We're also excited to learn that you'll be implementing Kickflip as a kit builder, and we're confident that you will find it to be a robust and versatile tool for your business.

Once again, thank you for your support and for choosing Kickflip. We look forward to continuing to exceed your expectations and helping your business grow.

Warm regards,

The Kickflip Team

Verified User in Graphic Design
UG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Easy to use, outstanding support and guidance."
4.5/5
What do you like best about Kickflip?

The most helpful part of kickflip is definitely their support and chat box! Shout out to Cindy! It makes using kickflip seamless and much easier. Also, the fact that everything is in one place and syncs automatically to your website is amazing! Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

There are some features that are still not available. As well as some glitches that do appear from time to time. Also sometimes it is hard to move the text boxes around while customizing something. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Thank you for taking the time to share your positive experience with Kickflip! We are thrilled to hear about the significant impact our platform has had on your business operations, and we are committed to continuously improving our solution to serve you better.

We appreciate your recognition of our outstanding support, as we believe that providing seamless guidance to users is essential to the overall experience. We will make sure to pass along your special shout-out to Cindy; it will surely make her day!

Thank you once again for your valuable feedback. We look forward to continuing to serve you and ensuring that Kickflip remains your go-to platform for product customization.

-The Kickflip Team

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Good Communication"
5/5
What do you like best about Kickflip?

How quick and easy their customer service experience was. Cindy helped me resolve my issue and gave me the solution that I didn't know I needed. Will continue to use them! Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

The user interface is lacking features here and there such as when I'm using the color white as one of my options for a product customizer. You don't have the option to put a black border around the colors the white swatch blends in with the background. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Thank you so much for your review! We appreciate the feedback and are glad to hear that Cindy was able to help with your issue.

It is possible to set a border around each answer so that it stands out from the background. In Kickflip's Theme Editor, under Answer, set the Border to at least 1px and the border color to your preferred color. In case you can't find it, please feel free to contact us via live chat!

Thanks again for your support and letting us know how Kickflip has helped to benefit you. We look forward to continuing to serve you in the future!

See how Kickflip improved
Taylor's T.
TT
Taylor's T.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Incredible Customer Service"
5/5
What do you like best about Kickflip?

I wrote the chat desk and they responded in 9/10th of a second Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

That I'm too lazy to learn to use it. I can't wait to get my products built out! Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip

Thank you for sharing your exceptional experience with our customer service! We're thrilled to hear about the speedy response and our team's dedication to resolving the issue. Thanks for choosing Kickflip!