LM
Lily M.
Lead Designer
Small-Business (50 or fewer emp.)
"Overall very positive, I was able to achieve most of my goals using the app."
4/5
What do you like best about Kickflip?

Kickflip is easy to use and integrates well with our shopify theme. Kickflip is versitile, offering many features meaning it can be used for multiple purposes. The help team are always quick to respond and offer friendly support. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

Some of the theme settings and branding is not as flexible as I would like. The theme is also universal, so settings apply to all products if using multiple. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

Thank you for sharing your experience and for the great feedback! We’re glad to hear that Kickflip helped you achieve your goals and that our support team has been responsive and helpful. We also appreciate your comments about theme flexibility.

Thanks again for choosing Kickflip to power your product configurator experience!

TJ G.
TG
TJ G.
Director of Marketing
Small-Business (50 or fewer emp.)
"User-Friendly Interface and Smooth Shopify Integration"
5/5
What do you like best about Kickflip?

The userability and interface with Shopify. it is very easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

There is nothing to dislike about Kickflip. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

Love reading this. 🙌

Making Kickflip easy to set up and seamless with Shopify is exactly the point. And hearing that it’s saving your team time and letting customers confidently place orders on their own? That’s a win on every level.

Thanks for trusting Kickflip as part of your product customization workflow.

Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Good design and UX"
5/5
What do you like best about Kickflip?

how neat and clean the designa and UX are Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

that customers can't see the customised info and image at check out Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

Love this! Human-centered design is a constant priority for us.

On checkout, totally hear you. Unfortunately, it’s a limitation on Shopify’s side and we don’t have the ability to modify that part of the experience as an app.

Glad Kickflip is helping you bring your jewelry to life 🙌

Scott S.
SS
Scott S.
Co-founder | Head of Product
Small-Business (50 or fewer emp.)
"I've tried countless customization apps. KICKFLIP IS BY FAR THE BEST."
5/5
What do you like best about Kickflip?

The user experience blows away all the other apps I installed, tested and ultimately uninstalled. The back end builder is simple and the demo stores made it easy to understand how to get it set up. I can now add a customization option to all my products in no time. I use kickflip to do custom laser engravings. The image previews and order folder contain all the files you need to quickly turn customer uploads and text into laser engravings. We process over 50 custom orders a day and kickflip makes this easy and streamlined. Did I mention the customer's experience??? It's INCREDIBLE. If you want to give your customers the ability to personalize your products then look no further! DON'T SETTLE FOR ANOTHER APP. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

There could be more features to help the customer adjust their image (ie turn it negative). I have submitted this in their feature requests! Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

Thank you so much for this incredible review — it means the world to us. 🙏

You’re doing exactly what Kickflip was built for: delivering an outstanding customer experience while scaling custom product sales with speed and ease. 50+ personalized orders a day? That’s seriously impressive. 🔥

We also really appreciate the feature suggestion.

Keep doing amazing things — we’re proud to be part of your journey. 💪

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Intuitive, Customizable, and Packed with Powerful "If, then" Options"
5/5
What do you like best about Kickflip?

The website is intuitive and functional with so many options to customize. I love the "If, then" options! Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

Getting started can be tricky at first until you get the hang of it. Especially when creating a product that has so many elements to design. . . However, the support team is literally always around to help. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

Thank you for the kind words! We’re happy to hear the flexibility and logic feature are delivering real value.

You’re right that getting started can take a bit of time with advanced setups, and we’re continuing to make that first experience smoother. Our support team will always be there to help, and we’re glad they’ve been part of your success.

Alexandre C.
AC
Alexandre C.
Fondateur
Small-Business (50 or fewer emp.)
"I recommend"
4.5/5
What do you like best about Kickflip?

Software quite simple to use, the 14-day free trial allows you to learn how to manage each option. The rendering on Shopify is done very easily. I recommend. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

I encountered a maintenance issue, and it would be really appreciated to be able to recenter each image directly, instead of having to manually adjust each one on our side. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

Thanks for the great review! 🙌 We’re happy to hear Kickflip’s been easy to use and that setting it up on Shopify went smoothly.

That’s a solid suggestion about recentering images — we really appreciate you sharing it. The best way to get it in front of our product team is to submit it as a feature request here: https://kickflip.canny.io/.

We love seeing how independent businesses like yours use Kickflip to offer custom products — keep it up! 💪

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Really Great Support"
4.5/5
What do you like best about Kickflip?

Compared to other apps with the same functionality, KickFlip definitely offers the most user friendly interface both front and back end. Their support are great, and the customisation of the app is also great for businesses who have a certain style or theme to follow for their branding. The customer support chat is super helpful, it keeps you on chat with a support agent, Cindy is a great help, get instant answers to questions about how to do things. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

There are some limitations with functionality such as moving the Add to Basket button, but you can request and vote for the functionality which is really helpful. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

Thank you for sharing your thoughtful review. At Kickflip, we believe technology should feel intuitive, seamless, and empowering — and it’s inspiring to hear that both our platform and our support team reflect those values for you.

We also value your feedback on functionality. Every detail matters, and while some features take time to perfect, your input helps shape the evolution of our platform. We remain committed to continuous improvement so Kickflip not only meets expectations, but consistently exceeds them.

Thank you for trusting us to be part of your brand’s journey.

Nicolas M.
NM
Nicolas M.
Inhaber DesignTribe | Webdesign-Agentur
"Perfect solution for simple product configuration"
4/5
What do you like best about Kickflip?

I appreciate the intuitive user interface of Kickflip, which significantly simplifies usage and makes it particularly user-friendly. It was the perfect solution for us to create a simple configurator without needing extensive programming knowledge. Furthermore, the integration with Shopify made the setup very easy, and the entire process was relatively straightforward, allowing us to get accustomed to it quite quickly. Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

Please provide the German text you would like translated into English. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

Thanks so much for sharing this 🙌

We’re really happy to hear that Kickflip made it easy to launch your configurator without needing extensive programming, and that the Shopify integration kept the whole setup process straightforward. That’s exactly the experience we’re aiming for — fast to implement, intuitive to use, and simple for your team to manage day to day.

If you ever want to expand your configurator with more advanced options or workflows, our team will be glad to help you get the most out of the platform.

Thanks again for choosing Kickflip!

josefina s.
JS
josefina s.
CEO and founder
Small-Business (50 or fewer emp.)
"kickflip is a kickass product with a kickass service team! really top notch!"
5/5
What do you like best about Kickflip?

Service always helpful and responsive. The product is the best customizer out there, I did a lot of research and there is no better one than kickflip, easy to set up, customizable to fit your website and userfriendly UI. Strongly recommand! Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

It would be awesome to have views sections in the customizer to auto change the view based on what section your are customizing Review collected by and hosted on G2.com.

Response from Edouard Grondin-Fortin of Kickflip
Edit edit

Hi Josefina,

We're stoked that you enjoy Kickflip that much! 🙌🏼

And we're thinking you might like it even more once you know that you can indeed change to a different view when your customers interact with a specific question. Here's the anchor URL bellow of our help center (https://arc.net/l/quote/sqvzuezm).

We also made a YouTube video about this (https://youtu.be/iOzWMm7CjxM?si=S5rJLpI1-igunykR&t=73).

It's basically 2 steps:

1.With the product builder, open your group or question;

2.In the right panel, click on the Setting icon, under Switch view, select your preferred view.

If you ever have new request you can always share them to our public road map (https://kickflip.canny.io/).

Thanks for your trust and happy customizing!

See how Kickflip improved
Verified User in Consulting
UC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Kickflip Review"
2.5/5
What do you like best about Kickflip?

Kickflip makes it incredibly easy to create sleek, interactive product configurators without needing deep technical knowledge. The interface is intuitive, and the customisation options give brands a professional, high-end feel Review collected by and hosted on G2.com.

What do you dislike about Kickflip?

The pricing can feel a bit steep for smaller businesses, and some advanced features require a bit of setup or support to fully utilise. Review collected by and hosted on G2.com.

Response from Renaud Teasdale of Kickflip
Edit edit

What you describe — a sleek, interactive product configurator that feels high-end and requires no code — is exactly what we set out to achieve. Great design should feel effortless. Behind that simplicity is immense complexity, and that’s where the value lies.

As for pricing, Kickflip is designed to scale with your custom product sales. Our focus is on delivering a platform that helps you sell more, faster, and with an experience your customers will remember. That’s the difference between software that costs and software that pays off.

Thank you for recognizing what makes Kickflip special. We’ll keep pushing forward — refining every detail until building a world-class customization experience isn’t just easy for you, but second nature to your business.