---
title: Kickflip Reviews
meta_title: 'Kickflip Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 123 reviews by the users' company size, role or industry
  to find out how Kickflip works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 123
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# Kickflip Reviews
**Vendor:** Kickflip  
**Category:** [Visual Product Customization Software](https://www.g2.com/categories/visual-product-customization)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 123
## About Kickflip
Kickflip empower your customers&#39; creativity, increase their engagement &amp; boost conversions with an outstanding product customizer experience. A visual product customizer with all custom product options &amp; variants. Kickflip product customizer allows your customers to add color variants, text, images or any component options to a custom product in an outstanding product builder experience. The live previews of product personalizations are displayed in multiple views to help visualize the unlimited product variants you may offer. Make complex customizations the easiest way with Kickflip user-friendly customizer. Key Features : High-quality previews: Real-time product preview including multiple angles Dynamic pricing: Real-time pricing updates as customers make custom selections Live coloring: Apply colors dynamically on customizable areas of your product Multi-component product: Add/remove pieces of a product &amp; view the combination Product bundles: Create visual mix&amp;match product offerings making upsells easy Try Kickflip product customizer now &amp; boost your sales with product customization.




## Kickflip Reviews
  ### 1. A product with an intuitive interface, packed with functionality and a world class support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomas J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Kickflip?**

The support.
Outstanding. Friendly and fast. Being able to set up a zoom meeting with a representative was really good.

**What do you dislike about Kickflip?**

Nothing so far. The product seem to have everything i want.

**What problems is Kickflip solving and how is that benefiting you?**

We needed a way to customize productpictures and place the customers logo in a visible way.

**Official Response from Renaud Teasdale:**

> Thank you for taking the time to share your experience with Kickflip! It's fantastic to hear that our support team has been able to help you. We’re thrilled that Kickflip is meeting your needs for product personalization and logo placement, making your operations smoother. We appreciate your positive feedback and look forward to continuing to support your business. 

  ### 2. We have been searching for this tool for several years.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2024

**What do you like best about Kickflip?**

Complete, modular tools that adapt to the different projects and needs we may encounter. Above all, it is SIMPLE and EASY to use. The support is instant and effective. As a final bonus, the teams are bilingual in French and English. Finally, the solution offers an adaptable Business Model.

**What do you dislike about Kickflip?**

For me, the solution does not represent any particular weakness. The solution could be complemented by a 3D solution. But no problems or obstacles to its adoption for us.

**What problems is Kickflip solving and how is that benefiting you?**

All our customization problems. The neon look is perfect for our activity.

**Official Response from Renaud Teasdale:**

> Thank you very much for your complimentary comments about Kickflip. We are delighted to learn that our platform meets your expectations so well. Your suggestion regarding the integration of a 3D solution is well noted. Thank you for being part of our community!

  ### 3. The UI and UX of Kickflip are user friendly and the customer experience is awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2024

**What do you like best about Kickflip?**

Prompt response from Cindy the customer support

**What do you dislike about Kickflip?**

need more time to experience first for now

**What problems is Kickflip solving and how is that benefiting you?**

user friendly

**Official Response from Renaud Teasdale:**

> Thank you so much for the kind words! It’s amazing to hear that you’re enjoying the user-friendly UI/UX of Kickflip—it’s something we’re really proud of. Big shoutout to Cindy and our support team for being prompt and helpful! Can’t wait to see what you create next! 👊

  ### 4. Fantastic Product Customiser

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2024

**What do you like best about Kickflip?**

Easy to use. Intuitive UI. Lots of great features. Responsive customer support.

**What do you dislike about Kickflip?**

No CSV import/export feature for logic creation. Very time consuming to set up and manage to 100s of rules manaully via the UI.

**What problems is Kickflip solving and how is that benefiting you?**

Allowing customers to view how the product would appear when selecting different configurations.

**Official Response from Renaud Teasdale:**

> Thank you for sharing your valuable feedback on Kickflip. We are thrilled to hear that you find our platform easy to use and well-supported. Your insights help us continue to refine and enhance our user experience. We acknowledge the challenges you've outlined regarding logic rules. To help us better understand your specific needs, please consider detailing them on our feature request board at https://kickflip.canny.io/. Thank you for your support and for being a part of our community.

  ### 5. Easy setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marko v. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Kickflip?**

I really like the ease and customize ability of this app. It really helped us with our sales during Christmas.

**What do you dislike about Kickflip?**

I don't really like how much it cost us to run this app.

**What problems is Kickflip solving and how is that benefiting you?**

It's helping us become one of the leaders in our industry for customization.

**Official Response from Renaud Teasdale:**

> Thank you for your feedback on Kickflip. We're thrilled that Kickflip is aiding you in becoming a leader in your industry and it's great to hear that it has helped boost your sales, especially during the holidays. We understand your concerns about the cost and are committed to balancing affordability with quality. Thank you once again for choosing Kickflip, and we look forward to continuing to support your business's growth and success.

  ### 6. Extremely Responsive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about Kickflip?**

The team at Kickflip has been extremely helpful with all of my questions while setting up my first customizer. I then uncovered a small bug in their product and they had it fixed within a few days.

**What do you dislike about Kickflip?**

Nothing so far, the product is performing well and the support has been excellent.

**What problems is Kickflip solving and how is that benefiting you?**

Allowing customers to choose what they want.

**Official Response from Renaud Teasdale:**

> Super glad to hear our team was on the ball and you're happy with Kickflip! Thanks for the shout-out on our quick bug fix – we aim to keep your journey smooth. Keep thriving in your product customization venture!

  ### 7. Very easy to use and friendly staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bradley B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Kickflip?**

There is lots of unique and useful features to help make the best shopping experience for my customers. I have customers using this service everyday so I rely heavily on kickflip and they do a fantastic job.

**What do you dislike about Kickflip?**

It's hard to think of any downside to using Kickflip its exactly the service we needed.

**What problems is Kickflip solving and how is that benefiting you?**

I needed a service where my customers could see the product they were creating and show the different prices.

**Official Response from Renaud Teasdale:**

> Thank you for your positive feedback. It's great to hear that Kickflip is integral to your daily business and enhances the shopping experience for your customers. We're glad that the feature allowing customers to see and price their products is particularly useful for you. Your satisfaction is our top priority, and we're committed to continuously improving Kickflip. We look forward to supporting your business's growth.

  ### 8. The software was a bit of a challenge for a 70 year old to learn but we got there in the end.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mary P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Kickflip?**

Kickflip offers clean and easy-to-follow product customisation options for the end user.

I have just started using it so I will be keen to see how our customers receive it. It should save us a great deal of time communicating with potential clients and discussing all the various product customisations.

**What do you dislike about Kickflip?**

I would like to see an area for keyword-rich product descriptions.

Also, the price settings need improvement. In Australia, prices must be displayed, including GST, which should be clear to the customer i.e. $55.00 Including GST or $50 + GST and the GST total displayed.

The price font is too small, and there is no call to action.

In our business it would be great if the customer could upload a photo of where they want to dispay their art so that they can choose the most pleaseing colour choice.

**What problems is Kickflip solving and how is that benefiting you?**

Allows customers to visualise their personalised product hence saving hours.
Only trialled by friends so far. The feedback is very positive.

**Official Response from Renaud Teasdale:**

> Hello there!

Firstly, kudos to you for conquering the Kickflip learning curve! We're thrilled to have you on board! No matter how many candles are on your birthday cake, we’re glad you showed those pixels who's boss!

We appreciate your valuable feedback and are excited to see how your customers will enjoy your configurator.

Let's try to respond to your feedbacks one by one.

1)  If you want to add product descriptions, we suggest you try the ‘Customize button’. Using this option, you can have a normal product page that includes your product description and launch the customizer when your customers click on ‘Customize’, which is great for SEO. https://help.gokickflip.com/en/articles/6289000-integrating-your-customizer-in-shopify

2) To display tax inclusive prices on your customizer, you can activate the ‘Display taxes’ toggle located in the Manage tab. https://help.gokickflip.com/en/articles/4586239-setting-product-prices  

3) In the Theme editor, under Price / font size, you can increase the price font size. 

4) Finally, you can certainly allow your customers to upload a photo with Kickflip. More info about that here: https://help.gokickflip.com/en/articles/4586189-allowing-customers-to-upload-an-image-and-display-it-on-your-product 

Thanks again for choosing Kickflip. Please feel free to reach out to our support team, and we'll be more than happy to assist you with any inquiries or issues you may have. We're just a message away, ready to help!

Best regards,

The Kickflip Team

  ### 9. Easy to use and configure.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laurence D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Kickflip?**

I like how versatile the customiser is and how realistic you can make your products look. Support are really fast and helpful. It intergryes seamlessly into Shopify.

**What do you dislike about Kickflip?**

Preparing the images was a bit time consuming. And I couldn't find a way to allow end users to add text and place it on their product.

**What problems is Kickflip solving and how is that benefiting you?**

Customers can see what their custom item will look like before they order.

**Official Response from Renaud Teasdale:**

> Thank you for your kind words about Kickflip's customization features and our integration with Shopify.
To learn more about enabling customers to add and position text on your products, I recommend checking out the article below. If you need further assistance, please don't hesitate to reach out via our live chat or schedule a support call. 

Thank you again for your review.

https://help.gokickflip.com/en/articles/5422510-generating-print-ready-files#h_82bf255dea 

  ### 10. Simple and beautiful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Kickflip?**

The interface is simple to use and edit and the team very helpful.  Renaud was amazing in helping us with integration with our store and set up of products. Prompt help. Able to match our cuctom site well visually and provide multiple currency pricing accross our stores.

**What do you dislike about Kickflip?**

3d model generation has now become very costly when outsourced from kickflip.

**What problems is Kickflip solving and how is that benefiting you?**

Our customers are able to create their own configurations of our products - great for upselling accessories too.

**Official Response from Renaud Teasdale:**

> Thank you for your thoughtful review. It's wonderful to hear that Kickflip's interface is resonating with its simplicity and beauty. 

Your feedback about the cost of 3D model generation is well-noted. We'll certainly keep this in mind as we continue partnering with agencies to provide our clients with 3D rendering services at an affordable price.

Thank you once again for sharing your experience. In our ongoing efforts to improve Kickflip, your insights are highly valuable.

  ### 11. Versatile and User-friendly Product Customizer, but with Some Limitations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Kickflip?**

Kickflip is an impressively user-friendly plugin for WooCommerce, designed for those looking to give their online store a personal touch. It's straightforward to set up, even for beginners, with a largely self-explanatory interface that makes it a breeze to navigate. The plugin's intuitive design enables users to quickly understand its features and how to make the best use of them, saving valuable time for busy entrepreneurs.

**What do you dislike about Kickflip?**

hile Kickflip shines in its ease of use, it comes with some constraints that can limit its functionality in certain use cases. For example, there are restrictions on the input of text boxes, such as using the same text twice in different formats like uppercase and mixed case letters.

Also, the print area is confined to a given format, which can be a bit restrictive if you have specific customization needs that fall outside of this. Moreover, the print resolution can be somewhat disappointing, potentially impacting the final product quality.

Another notable shortcoming is the lack of a direct download feature right after purchase from the client's end. This can cause inconvenience and delay, potentially affecting the overall user experience.

**What problems is Kickflip solving and how is that benefiting you?**

the creation and sale of custom posters as print versions or digital-only. Fast adaption, no need to know special knowledge like coding.

**Official Response from Renaud Teasdale:**

> Hey there! Thanks for the detailed and constructive feedback. It's great to hear that you found Kickflip user-friendly and efficient for your WooCommerce store.

We're sorry to hear about the limitations you experienced. We're always working to improve Kickflip and your feedback is immensely helpful. We'll be sure to take your suggestions into consideration as we continue to optimize the product.

Thanks again for your support!

  ### 12. A powerful tool that is so easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesus Guillermo d. | Sr. UX Designer/Researcher, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2023

**What do you like best about Kickflip?**

I have never worked with any kind of website design platform, now I’m building an online store and needed to find the right tool that could allow my customers to make configurations to the products im selling based on their needs. I had no clue if there was a tool that could do what I wanted, or how complex would it be to do what I wanted. I found kickflip just looking around the internet and I can only say it’s a fantastic tool, super intuitive easy to use and with so much capabilities, you don’t have to be an expert or have previous experience with other products. Also the support team is great and very responsive :)

**What do you dislike about Kickflip?**

I don’t shy about saying what doesn’t work with a tool, but as of now I don’t see a problem with the tool, it can do what I was looking for and it has a great UX design.

**What problems is Kickflip solving and how is that benefiting you?**

Its enabling me to provide a product configuration tool for my online store. I’m an industrial designer launching an online business for modular furniture and I wanted to create a buying experience that is simple and allows for people to create their own configurations and Kick flip is enabling that.

**Official Response from Renaud Teasdale:**

> Thank you so much for your fantastic review! We are so glad to hear that our platform is easy to use, and is enabling you to provide a product configuration tool for your online store. We strive to make Kickflip the most intuitive and user friendly product customization platform available, and your feedback means a lot. Keep up the great work and we look forward to hearing more about your success!

  ### 13. Amazed!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natasha R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Kickflip?**

I love the variety of options included. You don't have to pay for all different addons. Love the drag and drop interface. It makes it very easy to use. Excellent customer support- very quick to help with any hiccups you have.

**What do you dislike about Kickflip?**

It takes a bit of experimenting and learning, but once you get the hang of it it is a really powerfull tool.

**What problems is Kickflip solving and how is that benefiting you?**

My customers can now view a sample of the end product they are ordering with all options and customisations.

**Official Response from Renaud Teasdale:**

> Thank you so much for your feedback on Kickflip! It's great to hear that you're enjoying the variety of options and finding our interface user-friendly. Your satisfaction, especially with our customer support, means a lot to us. Thank you for choosing Kickflip for your business, and we look forward to supporting your continued success.

  ### 14. Great product for our site, and great experience building our customizer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hannah S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Kickflip?**

I was drawn to Kickflip because of its easy-to-locate guide on how to set up my product images and its pay-as-you-go pricing model that avoids monthly fees and is based on profits. While my site is still in development, the process of building my customizer has, so far, been straightforward and an overall pleasant experience.

I can tell that the customer service team is dedicated to ensuring that setting up the customizer is smooth and easy for all their users. I loved that I could communicate directly with an employee on live chat since I had a lot of questions that weren't answered in the documentation. Cindy was responsive and thorough, especially when multiple bugs occurred as I built my customizer. I got familiar with the UI relatively quickly, and the fast support was absolutely invaluable. Although Kickflip is the only product of its kind that I have used, I am really pleased with how simple it is to get this software going on my WooCommerce site.

**What do you dislike about Kickflip?**

As mentioned, I encountered a few bugs when adding my products and editing my theme. While bugs are an expected part of software development, they did increase the time I needed to spend on this part of my site. Cindy provided an update on my ticket when I asked for one about a week into the issue, and sure enough everything was resolved a couple of days after that.

As someone who loves having complete control over site design, I wish there were a few more options regarding changing the margins/padding of elements, typographic settings such as tracking, kerning, custom fonts, and font weight, and the displayer container size relative to the entire customizer. I was only able to change the height of the iframe using the custom CSS box in the Wordpress dashboard, and it would be a dream to be able to add custom code to style the customizer exactly how I want, but I know that it might not be possible. Still, there were more customization options in the Theme Editor than I would have expected at all.

**What problems is Kickflip solving and how is that benefiting you?**

Kickflip allows our customers to choose the shape and color of their products, plus they can upload their own files to place on them. Our company is entirely dependent on being able to create personalized items, so this software is an essential part of our website.

**Official Response from Renaud Teasdale:**

> Thank you so much for taking the time to review Kickflip. We are glad to hear that our customer success team was able to help with your project and offer support when needed. We value all of our customers and appreciate your feedback on the theme customization options available. It is our goal to constantly improve, and we welcome any suggestions that may help us better serve our users. Thank you again!

  ### 15. Very easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Kickflip?**

I like that we can offer complete customoization, and that there are tons of different customization options.

**What do you dislike about Kickflip?**

It is sometimes a little complicated/tedious to create a new product.

**What problems is Kickflip solving and how is that benefiting you?**

It's helping us provide customizable products to sell to our customers.

**Official Response from Renaud Teasdale:**

> Thanks for the feedback on Kickflip! It's awesome to hear that our platform is empowering you to deliver great experiences to your customers. We understand the challenges in product creation and are continuously striving to streamline this process. Your insights are incredibly valuable as we work to enhance Kickflip. Appreciate you being a part of our community!

  ### 16. Great Customizer Product with Incredible Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Kickflip?**

Ease of use, much easier to integrate than services like printify. Obviously the leaders in this space and great support.

**What do you dislike about Kickflip?**

Some themes on wordpress doesn't play well with the plugin, so some customization is needed, YMMV

**What problems is Kickflip solving and how is that benefiting you?**

custom bags

**Official Response from Renaud Teasdale:**

> Thank you for sharing your experience with Kickflip. We're thrilled to hear about the ease of integration and the positive impact our support team has had on your journey. 

We acknowledge the challenges with certain WP themes and appreciate your feedback. 

Your success in customizing bags is inspiring, and it's exactly why we do what we do. We're excited to continue supporting your business.

  ### 17. Platform that meet my canvas website needs!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elitsa R. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Kickflip?**

I love this plug-in. I was looking for 2 years for platform like this one.  Asolutly meet my website needs!

**What do you dislike about Kickflip?**

I wish they have better setuo for priceing

**What problems is Kickflip solving and how is that benefiting you?**

Helps my clients customize their product in real time

**Official Response from Renaud Teasdale:**

> Thank you for your kind words about Kickflip. It's really great to know that our platform has finally filled the gap you've been experiencing for the past two years. Your feedback about our pricing structure is duly noted. Keep up the great work!

  ### 18. I couldn't connect and configure the plugin THANKS to the support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johann P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Kickflip?**

The tool is great! Functional, well-designed, comprehensive, easy to use. I was able to integrate their tool via an Iframe, I'm waiting to see the tool in production.

**What do you dislike about Kickflip?**

For me, the connection was not easy, I requested support 2 or 3 times but within a few days the developer took over and fixed everything ;)

**What problems is Kickflip solving and how is that benefiting you?**

Choose a product pack without a gas machine but still allows for client customization visually. Integrates with PrestaShop... design...

**Official Response from Renaud Teasdale:**

> We sincerely thank you for your review of Kickflip! We are delighted to learn that you appreciate the features, design, and ease of use of our product customization platform. We are also pleased that our support team was able to resolve your issue quickly.

  ### 19. Helpful support, even in the startup fase

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about Kickflip?**

You can tell Kickflip focusses on ease-of-use and a good user experience. The support via chat is fast and helpful. Although I'm running into some usability problems in the startup fase of my new webshop, I'm getting the feeling Kickflip cares about their end-users and will do their best to improve functionalities and user experience.

**What do you dislike about Kickflip?**

The platform feels somewhat 'young' because it lacks some (in my opinion) basic technical functionalities. There are some small things about the user experience to improve. But when they get fixed I have no doubt it will be a wonderful tool to sell customizable products.

**What problems is Kickflip solving and how is that benefiting you?**

Give customers a good visual representation of the product they might want to buy.

**Official Response from Renaud Teasdale:**

> Thank you for your honest feedback. At Kickflip, we are passionately committed to delivering an exceptional user experience. We appreciate your patience and your belief in our potential.

We are consistently striving to enhance our functionalities, and we are grateful for users like you who help us identify areas for improvement. 
Stay tuned for updates, and don't hesitate to continue sharing your thoughts with us. Innovation is in our DNA, and we're all about constantly leveling up.

Thanks again for your support!

  ### 20. The Hidden Gem of Shopify Apps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Kickflip?**

It has, by a country mile, the best user interface and experience of any app in its niche. Custom products are becoming more and more prominent in the e-commerce space as more and more people are creating their own online businesses, and kickflip have for the most part nailed that aspect of 'creating' and designing bespoke goods. The support team are efficient and helpful, the pricing plans are very fair and the tiers make sense unlike a lot of shopify apps. All in all one of the best apps we use for our online stores.

**What do you dislike about Kickflip?**

Whilst the experience is very user friendly, it does take a short while to understand how it all works but thankfully their support team compensates for that. However, we would wish for a little more customability in the layout and style of the designer, even if it came at the cost of a more expensive subscription plan- whilst the current customiser is great, it lacks depth, which im sure is something that can be worked on.

**What problems is Kickflip solving and how is that benefiting you?**

Its solving the problem of having a visual customizer to improve the customer experience, instead of relying on a shopify product page with endless amounts of 'product options' that look cramped and unappealing.

**Official Response from Renaud Teasdale:**

> Thank you for your review of Kickflip! We are very proud to offer the best user interface and experience in our niche, and we strive to ensure that all customers have the most enjoyable and efficient experience when it comes to selling custom products.

We understand that there is a learning curve when it comes to understanding how Kickflip works, which is why we provide helpful customer support. We also understand that some customers may want more control over the interface, so we are constantly looking for ways to add options and features to our theme editor in order to provide even greater flexibility and creativity. 

Thank you again for taking the time to review Kickflip. We value all of our customers’ input and suggestions as they help us make Kickflip even better! Thank you for being part of this journey with us.

  ### 21. Amazing software to make personalized products on your site, easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Kickflip?**

- Easy to use 
- No monthly Subscription 
- Great support 
- Connects well with Shopify
- Ease of implimentation

**What do you dislike about Kickflip?**

- Could use features for larger catalogues/ making several products
- Would be nice to connect it to a product in shopify (So descriptions etc could be duplicated) vs. Kickflip creating a new product

**What problems is Kickflip solving and how is that benefiting you?**

Allowing to customize complicated products with ease

**Official Response from Renaud Teasdale:**

> Thank you for your insightful feedback on Kickflip. It's great to hear that its ease of use and seamless integration with Shopify have enhanced your experience. 

Regarding your suggestions, we appreciate your thoughts on expanding features for larger catalogs and streamlining the product connection process with Shopify. We're always exploring ways to improve Kickflip, so your input is much appreciated.

Once again, thank you for your review.

  ### 22. Kickflip always hits the target

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rodrigo V. | Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Kickflip?**

Not all clients are visual, so the ability to visualize their space in real time and orbit around it has been extremely helpful. Clients and tradespeople like perspective so much that we often include it in full-scale drawings in order to give a good overview of the intent of the project. For large or small buildings, sometimes plans and elevations without a final image are not enough. We receive many inquiries about "what if" and "what would that look like". Although hand sketches and drawings can be quite time consuming, Kickflip allows me to quickly create 3D and 2D views of a detail or solution, change dimensions and materials instantly, and show the project to a client or installer in just minutes.

**What do you dislike about Kickflip?**

The search function is clunky and the amount of 2D garbage masquerading as 3D modeling is annoying. A lot of progress has been made, but for some major brands to commit to carrying their products would be great, especially if there was a simple way to distinguish between professionally modeled parts and by beginners just trying to imitate without the proper attachments, etc.

**What problems is Kickflip solving and how is that benefiting you?**

I learned that Kickflip is very useful for almost all types of modeling, including drawing. I do not advise it for photorealistic rendering, although I have yet to use more of the $100 attachments. I have yet to find a document that cannot be created in LayOut, however, complex text is difficult to edit (e.g., tables or tabs, among others). We are a small company that relies heavily on documentation from others (e.g., trades, engineers and architects) to complete quality projects for residential and commercial clients. As the sole producer, I use Kickflip to supplement documents or create entire sets, which have information that is clearly descriptive of the design intent. Although I am the only person using Trimble software, the resulting documentation and drawings are used daily by our surveyors, project managers and business partners on projects. Kickflip has made it easy for our company to provide a cost-effective way to ensure that design details are considered frequently and promptly, even if they are not fully developed.

**Official Response from Renaud Teasdale:**

> Dear Rodrigo, 

Thank you for sharing your thoughts and feedback on Kickflip. It's great to hear that our solution has been helpful for you. We appreciate your honesty, and we'll certainly take note of your suggestions for future improvements. We value your feedback and hope that you continue to find success in your projects with the help of Kickflip.

  ### 23. Quick and prompt response asking for support

**Rating:** 5.0/5.0 stars

**Reviewed by:** TY A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2023

**What do you like best about Kickflip?**

The customisation is really extensive and easy to "make it your own". The demo products they have are a real time saver and if you happen to have a product in their demo, go for it! Cant go wrong.
Had a question on how to do certain things and image details, their prompt reply which answered my question 100%.

**What do you dislike about Kickflip?**

Nothing really. Maybe make it more "intuative" but its already fairly easy to use. The only real issues i had to creating the images to overlay for my product but Kickflip referred me to some designers.

**What problems is Kickflip solving and how is that benefiting you?**

The product we sell is highly customisable with colours and parts.Kickflip allows my customers to view the product exactly how they want it before purchasing. This will increase customer satisfaction and thus more sales!

**Official Response from Renaud Teasdale:**

> Thank you so much for your review! We're delighted to hear that you appreciate the customization options available with Kickflip. We strive to make our platform as intuitive and easy-to-use as possible, and we are constantly working on improving the user experience. 

Thank you again for your review - from everyone at Kickflip, we hope you continue to experience success with our platform! 

  ### 24. Might look complicated, but if you have good logic, you can make any builder you need for work done!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about Kickflip?**

Their support, especially Cindy is very very friendly and always helpful when you are stuck with something. At first I though that this maybe not the builder I need for my project, but it cames out that this is everything I really needed!
With some logic, and their help, I was able to finish my builder!
Thanks!

**What do you dislike about Kickflip?**

I really don't have anything bad to say.

**What problems is Kickflip solving and how is that benefiting you?**

If you need a visual builder for your products, where the users at the front-end when visiting your website can play with the builder, this is the right choice!
I hope that they add a 3D 360 ability - that would be very very cool!

**Official Response from Renaud Teasdale:**

> Hey there! Wow, we're absolutely thrilled to hear about your positive experience with Kickflip and your kind words about Cindy made our day! We're here to make sure you get the most out of our tool and it sounds like you're doing just that. It's fantastic to know that you were able to create the customizer you needed for your project. Keep up the great work, and here's to you making a ton of sales with your new customizer! Thanks for being a part of the Kickflip family!

  ### 25. Switched to Kickflip from another Shopify Customizer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lance K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Kickflip?**

I love Kickflip for the streamlined nature of the UI and the various resources they have online for really customizing your products to your liking. Their support staff has been super receptive and useful and have made the experience of switching that much easier.

**What do you dislike about Kickflip?**

None, the only thing that I needed to do was switch from my old customizer but that didn't take too long.

**What problems is Kickflip solving and how is that benefiting you?**

Allowing our customers to customize a product on our website without compromising website speed or functionality. It is really easy to use.

**Official Response from Renaud Teasdale:**

> Thank you for taking the time to share your positive experience with Kickflip. We're glad to hear that our online resources have been helpful and that our support staff has been receptive and useful to you during your transition. Thank you for choosing Kickflip as your Shopify product customizer, and we look forward to continuing to provide you with the best possible experience for your business needs.

  ### 26. Kickflip is working great for our business...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian Lennon | O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Kickflip?**

Kickflip is a great product customisation solution. We are actually about to implement it as a kit builder too. Really speedy customer service, they actually listen to you, insanely quick bug fixes and it appears like they are striving to improve it all the time.

**What do you dislike about Kickflip?**

Nothing really. There's actually a lot of functionality in there.

**What problems is Kickflip solving and how is that benefiting you?**

Allows our customers to see their customisations in real time and minimises errors in production for us.

**Official Response from Renaud Teasdale:**

> Thank you so much for your kind words and positive feedback! We are thrilled to hear that you've had a great experience with our customer service and that we've been able to address any concerns or bugs in a timely manner. We're also excited to learn that you'll be implementing Kickflip as a kit builder, and we're confident that you will find it to be a robust and versatile tool for your business. 

Once again, thank you for your support and for choosing Kickflip. We look forward to continuing to exceed your expectations and helping your business grow.

Warm regards,

The Kickflip Team

  ### 27. Easy to use, outstanding support and guidance.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about Kickflip?**

The most helpful part of kickflip is definitely their support and chat box! Shout out to Cindy! It makes using kickflip seamless and much easier. Also, the fact that everything is in one place and syncs automatically to your website is amazing!

**What do you dislike about Kickflip?**

There are some features that are still not available. As well as some glitches that do appear from time to time. Also sometimes it is hard to move the text boxes around while customizing something.

**What problems is Kickflip solving and how is that benefiting you?**

Allowing customers to independently customize our products without us doing all the work manually for them. It will hopefully save us time and the customer time!

**Official Response from Renaud Teasdale:**

> Thank you for taking the time to share your positive experience with Kickflip! We are thrilled to hear about the significant impact our platform has had on your business operations, and we are committed to continuously improving our solution to serve you better.

We appreciate your recognition of our outstanding support, as we believe that providing seamless guidance to users is essential to the overall experience. We will make sure to pass along your special shout-out to Cindy; it will surely make her day!

Thank you once again for your valuable feedback. We look forward to continuing to serve you and ensuring that Kickflip remains your go-to platform for product customization.

-The Kickflip Team

  ### 28. Good Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Kickflip?**

How quick and easy their customer service experience was. Cindy helped me resolve my issue and gave me the solution that I didn't know I needed. Will continue to use them!

**What do you dislike about Kickflip?**

The user interface is lacking features here and there such as when I'm using the color white as one of my options for a product customizer. You don't have the option to put a black border around the colors the white swatch blends in with the background.

**What problems is Kickflip solving and how is that benefiting you?**

It is giving me the ability to offer my customers an experience to customize their very own product the way they want it. This will be a big part of my business so I appreciate their offer very much.

**Official Response from Renaud Teasdale:**

> Thank you so much for your review! We appreciate the feedback and are glad to hear that Cindy was able to help with your issue.

It is possible to set a border around each answer so that it stands out from the background. In Kickflip's Theme Editor, under Answer, set the Border to at least 1px and the border color to your preferred color. In case you can't find it, please feel free to contact us via live chat!

Thanks again for your support and letting us know how Kickflip has helped to benefit you. We look forward to continuing to serve you in the future!

  ### 29. Incredible Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor's T. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Kickflip?**

I wrote the chat desk and they responded in 9/10th of a second

**What do you dislike about Kickflip?**

That I'm too lazy to learn to use it. I can't wait to get my products built out!

**What problems is Kickflip solving and how is that benefiting you?**

Had a little bug with duplicating a product. They are fixing that and I have meeting scheduled to discuss hiring them to build out all my products! So excited!

**Official Response from Renaud Teasdale:**

> Thank you for sharing your exceptional experience with our customer service! We're thrilled to hear about the speedy response and our team's dedication to resolving the issue. Thanks for choosing Kickflip!

  ### 30. Great support and quick fix

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about Kickflip?**

It provides an image preview of the order and it's a convenient feature to quickly go through designs one by one. This helps filter some of the designs that might have been uploaded with errors.

**What do you dislike about Kickflip?**

It only supports exporting up to 25 order before I contacted the support. But this is now fixed and one can export up to 100 orders now. That is really helpful.

**What problems is Kickflip solving and how is that benefiting you?**

Exporting orders to editable documents.

**Official Response from Renaud Teasdale:**

> Thank you for your constructive feedback on Kickflip. We always aim to provide an awesome experience for all our users, and your feedback is super valuable to us. We're glad to know that our order preview feature has been useful to you and that the increased export capability has made your work easier. Thanks again for taking the time to review our product. We really appreciate it!

  ### 31. very good contact with the team

**Rating:** 3.0/5.0 stars

**Reviewed by:** cyril s. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Kickflip?**

very responsive team, interesting billing to start

**What do you dislike about Kickflip?**

Complex to implement, but I'm starting out!

**What problems is Kickflip solving and how is that benefiting you?**

avoid spending hundreds of euros on useful modules for beginners

**Official Response from Renaud Teasdale:**

> Thank you very much for your positive feedback! We are pleased to learn that you appreciated your interaction with our team and that you find our pricing structure suitable for your needs. Know that our support team is always available to help you navigate and understand all aspects of our platform. Thank you again for your support!

  ### 32. Fairly priced and easy to use product customizer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dominik M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Kickflip?**

Easy set up and integration into woocommerce, fairly priced with entry level packages starting at zero Dollars. Competition starts higher and/or limits the number of free unique views of the customizer. Customization options are sufficient and look modern and professional.

**What do you dislike about Kickflip?**

The Text customization tool could be more advanced, giving the user more flexibility in editing and resizing the text. Logical function would benefit from negative logic and "or" statements.

**What problems is Kickflip solving and how is that benefiting you?**

Makes the customization process efficient, fun and visually appealing to the user. Does this at a fair price point. Mobile usability is also good.

**Official Response from Renaud Teasdale:**

> Thank you for taking the time to provide your review of Kickflip. We appreciate the feedback you gave on our product customizer, and we are glad that you find it both easy to use and fairly priced. Your suggestion about adding more advanced text customization tools is valuable, and we are looking into how this could be implemented in future versions. Thank you again for your thoughtful review!

  ### 33. Great for letting our customers design their own baby bedding, exactly what we needed.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Kickflip?**

The ability for our customers to use a fairly simple interface to design their own custom product. The pricing allowed us to get started and see if we were going to like it before making a decision.

**What do you dislike about Kickflip?**

The customer facing app could be simplified for more complex projects. The ability to customize what the app looks and how it operates would be a nice addition. Also, the logic section when building could use updating, but there are work arounds for now.

**What problems is Kickflip solving and how is that benefiting you?**

We have customers who contact us to customize their products and we wanted a way for them to visualize their option/choices immediately. This helps our customers who want to have the perfect baby bedding that is unique to their nursery.

**Official Response from Renaud Teasdale:**

> Thank you for your valuable feedback! We are thrilled to hear that our user-friendly interface and pricing structure have enabled you to get started with selling custom baby bedding products. We appreciate your input on the logic section of the builder, we are constantly working to improve our solution for our customers. We pride ourselves on the continued growth and development of our platform and are always grateful for customer feedback that can help us achieve this goal. Your success is our priority, and we look forward to surpassing your expectations in the future!

  ### 34. Kickflip product review and how it changed the way we collect custom orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michel P. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Kickflip?**

Kickflips allows for us our customers to design their dream hockey bag in real-time without taking any of our resources. This is a time saver for us and a fun way to order for our customers.

**What do you dislike about Kickflip?**

I am not tech-savvy, so the initial setup was a little scary.  The Kickflip team is easy to work with; they helped us quickly get past the fear and on to the ordering phase. We are now looking at adding more custom items to the website.

**What problems is Kickflip solving and how is that benefiting you?**

Our main issues were time and order sheet entry mistakes. This takes care of both, as we do not need to re-enter orders anymore and can get to production must faster as customers can now create without having a customer service agent involved.

**Official Response from Renaud Teasdale:**

> Thank you for your honest review, Michel. Your precious insights have helped us improve our product. We're glad you found the setup easy to use and that it has saved you time and order sheet entry mistakes. We look forward to seeing more custom items from you soon! 

It's always thrilling to hear great entrepreneurial stories like yours and we're thankful for your feedback. We hope that other companies see what a difference technology can make when it comes to custom orders, so they too can benefit from Kickflip. Thanks again for believing in us!  Cheers!

  ### 35. Easy to use app and amazing customer service !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Petite Gazelle A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Kickflip?**

Very easy to use and when I needed help they came to the rescue ! :) I will recommend for sure.

**What do you dislike about Kickflip?**

I'm not too fond of the Kickflip logo appearing on my page. It's a big expensive to hide it.

**What problems is Kickflip solving and how is that benefiting you?**

I was looking for a product customizer that fits my page. The one I previously had was not working well and had limitations. I found everything I needed with KickFlip.

**Official Response from Renaud Teasdale:**

> Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you found Kickflip easy to use and that our customer service exceeded your expectations. We look forward to continuing to provide you with top-notch service and an exceptional product customization experience. If you ever need further assistance or have any suggestions, please don't hesitate to reach out, we're here to help!

Warm regards,

The Kickflip Team

  ### 36. Beautiful App Design, Helpful Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristin G. | Digital Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about Kickflip?**

The look and feel of this app is fresh, clean, simple so it works seamlessly with our website. There are some limitations, but overall this meets our needs for what we were looking for. The customer service team is very quick and available to help with my many questions. They were available through live chat and over the phone!

**What do you dislike about Kickflip?**

The pricing for anything more than one product. We are only offering visual customization to save and take to an authorized dealer. Having the ability to add this feature within a reasonable price range would make this app perfect!

**What problems is Kickflip solving and how is that benefiting you?**

Kickflip is helping our customers visualize their custom product without having to guess what the finished product looks like.

**Official Response from Renaud Teasdale:**

> Thank you for your honest review of our app. We're constantly trying to improve the user experience and your feedback is invaluable. We're sorry to hear that you find the pricing structure limiting, and we would love to hear more about what you would like to see in terms of features. Please feel free to reach out to us at any time through our customer service channels. Thanks again for taking the time to share your thoughts with us.

  ### 37. Best Configurator App for E-Commerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Kickflip?**

We were looking for an uncomplicated configurator tool that is quick and easy to set up, offers many design options in terms of appearance and works absolutely reliably with short loading times. We looked at and tested all the configurators on the market and with Kickflip we found exactly what we needed. We have been using the app for some time now and we are still heavily enthusiastic about it. The configurator we wanted to build and have built is large with many options and very complicated in its dependencies and cross-relationships - with Kickflip thanks to a very well functioning and super simple "programming" tool no problem and very easy to use. Everything has been easy and understandable for us non-programmers to set up and for the few uncertainties we had on our way to the finished configurator, we have received probably the best and fastest customer service both via chat and video call that you can imagine and wish for. A brilliant app, we look forward to seeing how it develops in the future. The changes made to the app since our launch with Kickflip have all been very good and helpful and we felt we could also initiate improvements by providing comments and feedback.

**What do you dislike about Kickflip?**

As written above - every issue we had was solved the minute we reported it to the Kickflip team.

**What problems is Kickflip solving and how is that benefiting you?**

We want to show our customers a wide range of different configuration options for a complex product. The focus here is on three points: Visual representation of the selected configuration, logical linking of some selection options and accurate and easy pricing for each specific configuration.

**Official Response from Renaud Teasdale:**

> Hi there, amazing reviews like this make our team so proud and encourage us to keep building the best e-commerce product configurator app on the market. We look forward to continue providing you with a great experience as you continue using our platform! Thank you for your trust in Kickflip! 



Thanks again for giving us such great feedback - we really appreciate it! Please don't hesitate to get in touch if there's ever anything else we can do for you. 



Cheers from Quebec! 



-Renaud

  ### 38. Outstanding Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Kickflip?**

As a new customer, I was blown away! The service I received when I hit a problem with the backend of product building was the way above and beyond!

**What do you dislike about Kickflip?**

Some of the logic on the backend is limited.

**What problems is Kickflip solving and how is that benefiting you?**

I struggled to find a user friendly custom visual product that worked step by step on the user experience side that works well with WooCommerce

**Official Response from Renaud Teasdale:**

> Thank you for your kind words, we are happy to hear that our customer service exceeded your expectations! We apologize for any limitations related to the backend logic, we would love to learn more about what you were trying to do so that we can see how to improve that experience for you and others. Thanks again for sharing your positive review!

  ### 39. Amazing Customer service to date - Fast and helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dillon J. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Kickflip?**

I was abit stuck, reached out to the live chat not thinking any one would reply. But hey presto there was someone there, they were able to on the fly help and amend my problem and got me started. I was very pleased.

**What do you dislike about Kickflip?**

the only thing i think i would like is a more detailed knowledge base - but i understand that this takes time. And when you have support that on board it actually doesnt matter. The YT videos are a bit out of date and dont correlate to the actual views to much now.

**What problems is Kickflip solving and how is that benefiting you?**

I struggle to get the background area sorted and this was fixed by Cindy

**Official Response from Renaud Teasdale:**

> Thank you for your kind words. We're happy to hear that our customer success team was able to help you out and get you started. We are always here to help, so don't hesitate to reach out if you have any further questions. Stay tuned for more helpful and updated videos on our YouTube channel! Thank you again for your feedback. Cheers!

  ### 40. Very impressed with Kickflip. Enables a great customisation experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete F. | Founder/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Kickflip?**

Very easy to use and implement within Shopify

**What do you dislike about Kickflip?**

Not much at all really. Very happy with it

**What problems is Kickflip solving and how is that benefiting you?**

To enable customisation of products within an ecommerce environment

**Official Response from Renaud Teasdale:**

> Thank you for taking the time to share your positive experience with Kickflip! We're thrilled to hear that you found it easy to use and implement within your Shopify store. Cheers!

  ### 41. OUR CUSTOMERS EMPOWERED TO BUILD

**Rating:** 4.5/5.0 stars

**Reviewed by:** Barefoot T. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Kickflip?**

10 years of dreaming became a reality thanks to Kickflip. Our dream of being able to create and manage customizable products and integrate with Shopify came true. Thank you for making it possible. Through the years we've benefited from improvements and we look forward to continuing to grow with Kickflip.

**What do you dislike about Kickflip?**

We still have some issues with the way Kickflip orders integrate with our shipping software.

**What problems is Kickflip solving and how is that benefiting you?**

Allows us to offer our customers the opportunity to design their own sandal.  Customers co-creating is a plus. Being able to quickly and easily manage the options in the backend makes the whole process friendly and smooth.

**Official Response from Renaud Teasdale:**

> Hi Ted,



Thank you so much for your amazing review of Kickflip ! We're thrilled to hear that you've had such a great experience using our product. We're so sorry to hear that you've had some trouble with the shipping integration - unfortunately, because of the way Shopify is designed, there are things beyond our control sometimes but we'll definitely take a look into that and try to resolve the issue with you. 



We're also really glad to hear that Kickflip has been able to make your dream of offering customizable products a reality. We hope you continue to enjoy working with us, and we look forward to helping you grow even more in the future! 



Happy customization! 



Sincerely, 

Renaud and the Kickflip Team

  ### 42. Great App, Revolutionized Our Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Kickflip?**

Kickflip is so helpful because customers can preview what their logo or custom text would look like without us even having to lift a finger. It's powerful and saves us so much time!

**What do you dislike about Kickflip?**

Nothing that I can really fault Kickflip for. There are some limitations to the technology, as well as it can be hard setting up the customizations across multiple product views, but that's understandable for a web-based app that has to cater to many possiblities.

**What problems is Kickflip solving and how is that benefiting you?**

Kickflip is an app that we would have loved to have 5+ years ago. Design hundreds of custom products every week, and so many customers just want to see a product and end up not ordering. Now instead of having to spend precious work hours creating something that may not even get purchased, Kickflip allows customers to preview our products with their logo and make choices without us even having to lift a finger! Our designer raves about how much this has helped their workflow.

**Official Response from Renaud Teasdale:**

> Thank you so much for the kind words! We're really glad you're enjoying Kickflip and that it's helping to improve your workflow. We appreciate your feedback and we'll continue to work hard to make Kickflip the best it can be.

  ### 43. Great product and great support team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Kickflip?**

Product is very easy to use and navigate! The support has been really quick and amazing and I really appreciate Cindy's help!

**What do you dislike about Kickflip?**

Only downside is that they can't make the customizer app available for development stores. So I feel on a time crunch to get things drafted.

**What problems is Kickflip solving and how is that benefiting you?**

Allowing the ability to offer custom products with a super easy user interface.

**Official Response from Renaud Teasdale:**

> Thank you so much for taking the time to provide your feedback about our product. We really appreciate hearing that you find it easy to use, and we're glad to know that you're interested in using it on your Shopify development store. We're grateful for your support and we hope to continue serving you in the future. Thanks again!

  ### 44. 10000/10000, JUST Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rasal K. | graphic designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Kickflip?**

The user interface is very easy to use and also looks friendly. Customer service is efficient; when you are struggling on something, they help you out imediately. I also like how you can add your personalised image to your questionnaire sheet

**What do you dislike about Kickflip?**

There's only one thing which I dislike about this app. When you type in your notes, you cannot make the text box bigger; if this gets resolved, this would be awesome!

**What problems is Kickflip solving and how is that benefiting you?**

Since i am a graphic designer, i usually do custom designs daily. This apps makes it much easier for my customers to purchase, it lets me know what they want in their design.

**Official Response from Renaud Teasdale:**

> Thank you for the honest feedback. We're constantly trying to make the user experience better. Thank you for using our product!

  ### 45. Nice customization. Will be perfect with continued improvement & feature additions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Kickflip?**

Relatively easy configuration with shopify. Simple to configure customization options. A helpful guide in setting up photos. Affordable. Helps our customers reach their customization goals.

**What do you dislike about Kickflip?**

We have had some issues with Kickflip support, with downtime and extended response waits. It hasn't happened every time, and they eventually try to make it right. But it has been notable. Additionally, it does not have SKU support, which does cause inventory challenges with our warehouse.

**What problems is Kickflip solving and how is that benefiting you?**

We wanted to add a customized footwear product where users could design their shoes based on available color and style options. This product allows our customers to visualize and order the footwear product. We wanted to add a customized footwear product where users could design their shoes based on available color and style options. This product allows our customers to visualize and order the footwear product.

**Official Response from Renaud Teasdale:**

> Thank you for your feedback. We're grateful that you found it easy to configure customization options and found our platform helpful for your customers!



We apologize for the downtime you've experienced. We've been able to keep our systems up 99.9% of the time this year, but we know that any downtime is too much. We're constantly working to improve our systems and response times.



As for SKU support, we understand that this is an important feature for inventory management. We are currently building this functionality and hope to have it available soon! Thank you again for your feedback and for choosing Kickflip!

  ### 46. Kickflip team is fun to work with

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mariepier G. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Kickflip?**

The Kickflip team is very easy to work with and when we have an issue or want to develop something on our customizer they are always quick to fix it or make it happen

**What do you dislike about Kickflip?**

Our items feature many parts so when it comes time to create a new feature or add a new rule, the process can sometimes be tedious.

**What problems is Kickflip solving and how is that benefiting you?**

We have many customizable products that require their own custom "pattern" and we wanted to find a solution that was easy to use and versatile enough for our needs

  ### 47. Awesome help for the first steps

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emanuel K. | Projektkoordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2023

**What do you like best about Kickflip?**

Easy to use platform for creating custom products. Demo shops are also very nice and you can get good inspiration from there. Also there is a free 14 day demo wich is nice.

**What do you dislike about Kickflip?**

When i first looked into the app, i discovered that once section wasn't working. Turned out it was a bug and the issue was resolved with one qick message to support.

**What problems is Kickflip solving and how is that benefiting you?**

It's an easy way to implement product customization in your online shop.

**Official Response from Renaud Teasdale:**

> Thank you for sharing your experience with Kickflip. We're thrilled to hear that you find our platform easy to use for creating custom products and that our demo customizers provide great inspiration. We're also glad that you took advantage of our free 14-day trial.

I'm sorry to hear that you experienced a bug. Our team works tirelessly to provide a seamless experience, and we're glad to hear that our team was able to quickly resolve the issue for you. 

Thank you for choosing Kickflip, and we look forward to continuing to provide you with the best platform for product customization.

  ### 48. Above and beyond.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maddi G. | Artistic Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Kickflip?**

Kickflip is an intuitive product configurator. They have extensive documentation and tutorials and above and beyond customer service when you need help. They also offer a meet-and-greet demo with their staff to show you around the configurator and answer any questions you might have. After testing the top product configurators available, I can safely say that Kickflip is the best without competition.

**What do you dislike about Kickflip?**

I have not disliked anything about Kickflip.

**What problems is Kickflip solving and how is that benefiting you?**

Kickflip has created an intuitive, easy-to-use product configurator for website designers and architects, including beginners. The ease and clarity of the program are the benefits of Kickflip, alongside their fantastic customer service.

**Official Response from Renaud Teasdale:**

> Thank you so much for your review! We are delighted to hear that you had a great experience with our product configurator software. At Kickflip, we strive to make sure our customers have the best of the best in terms of product customization experiences. Thank you again for your positive review – it means a lot!

  ### 49. Amazing technology, very easy to set up.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Kickflip?**

It was incredibly easy to set up and integrate into my website. I have a custom theme which usually gives me problems, but Kickflip did not. They thought of everything, great app.

**What do you dislike about Kickflip?**

Nothing! I like everything about the app

**What problems is Kickflip solving and how is that benefiting you?**

Combining all of my color options into a single listing will definitely help conversions.

**Official Response from Renaud Teasdale:**

> Thank you for sharing your feedback. We are thrilled to hear that you found Kickflip easy to set up and to integrate into your website. We appreciate your support and look forward to continuing to exceed your expectations.

  ### 50. Positive experience customizing products and very helpful support team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Kickflip?**

I found the app easy to install on Shopify, it makes adding customization to products simple and effective. I have a few different products utilizing the customizer and the interface makes it easy to set logic to the questions. Their support team has been nothing but prompt, kind and helpful, always looking to quickly find a solution.

**What do you dislike about Kickflip?**

When i first started developing using it, I found it frustrating that you couldn't copy/paste questions. They have recently done an update that allows for this, and it helps so much! So glad they updated that, and the developer team listened to settings requests.

**What problems is Kickflip solving and how is that benefiting you?**

We needed a way to allow customers to add logos/personalization to our products. We used to use an image upload app. But customers never had a clear view of what it would look like. Then we would have to send the customer a mock up and get them to approve it. Now, they can set up where they want their logo on the product and we can create it based on how they aligned their artwork. It took a step out of our order process, which is awesome!

**Official Response from Renaud Teasdale:**

> Thank you for taking the time to share your positive experience with our product customizer tool and support team! We are delighted that you find the app easy to install and use, and we are glad it makes customizing products simple. It is great to hear that our support team has been prompt, kind and helpful in helping find solutions when needed. 

We appreciate your feedback which have helped us make updates - thank you! We truly hope that our product and services continue to exceed your expectations. Thank you again for being a valued user of our product customizer solution!



- [View Kickflip pricing details and edition comparison](https://www.g2.com/products/kickflip-kickflip/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-05+00%3A44%3A36+-0500&secure%5Bsession_id%5D=77488ec0-0d3e-4019-a9ce-512510920c43&secure%5Btoken%5D=965eaef64987a2a356e2d2d22ac3222a4a551df9f340b13fb688f5b166af20db&format=llm_user)
## Kickflip Integrations
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## Kickflip Features
**Visual Configuration**
- 2D Visualizations
- APIs and Integrations
- Proposal Generation
- Configuration Rule Mapping

**Configuration**
- Real-time
- Free-form

**Visualization**
- 360 View
- Interactive

**Integration**
- E-commerce
- Websites
- APIs

## Top Kickflip Alternatives
  - [Zakeke](https://www.g2.com/products/zakeke/reviews) - 4.6/5.0 (85 reviews)
  - [Threekit](https://www.g2.com/products/threekit-threekit/reviews) - 4.4/5.0 (63 reviews)
  - [Configure One Cloud](https://www.g2.com/products/configure-one-cloud/reviews) - 4.5/5.0 (114 reviews)

