Cody B.
CB
Cody B.
CEO
Mid-Market (51-1000 emp.)
"CEO Worthy Brewing"
5/5
What do you like best about Kickfin?

That my CFO doesn't have to go to the bank all the time. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Some of the reports could be a little easier to acesss/read. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for the 5 stars, Cody! Eliminating banks runs is one of the top reasons our customers love Kickfin. We're always working to improve the platform, so we'd love to hear some more specifics about what you'd like to see with the reports. Many of our product updates are driven by customer feedback -- if you reach out to support@kickfin.com, we'll set up a call to ensure you're getting the most out of the current reporting features, and you can share some ideas for future enhancements.

Brad B.
BB
Brad B.
Field Consultant
Small-Business (50 or fewer emp.)
"Kick fin is a great way to get paid"
5/5
What do you like best about Kickfin?

Instant payments, easy to use. Simple interface Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Logging in can be difficult, google specific Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for your review, Brad! Glad to hear your employees are loving instant tip payouts. We know there's an extra step in the login process since we instituted 2 Factor Authentication — this was a security measure that many financial applications are now using to protect customers. If you ever have any problems logging in, send a message to support@kickfin.com and we'll help you out!

Jacob P.
JP
Jacob P.
Manager
Mid-Market (51-1000 emp.)
"Great Service"
5/5
What do you like best about Kickfin?

How easy it is to distribute tips to my employees. The entire system is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Not really a dislike, but maybe have an option to save a payment to come back to later. If you leave the payment screen you have to start over again. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Hi Jacob — thanks for taking the time to review Kickfin! We know ease of use is a must-have when you're implementing new tech. We appreciate your feedback about saving payments, and great news: this update is on our product roadmap for this year. We'll let you know as soon as it's available.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Reliability and ease"
4.5/5
What do you like best about Kickfin?

The ease and security of using Kickfin. It's wonderful Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

There isn't much that I dislike about using kick fin Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Very Reliable!"
5/5
What do you like best about Kickfin?

Very easy to use! Any time I have had any issues customer service was able to resolve them in a short time! Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

I'm not excited about the extra steps needed compared to the early version but you get used to them. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for taking the time to review Kickfin! Our Customer Success team is always here to help. We hear you on the extra login steps. In 2021, we instituted 2-Factor Authentication to enhance the security of our platform. This has become a standard security measure for financial applications due to the prevalence of phishing or similar scams. We've included a link to an article that gives a few more details about the move to 2FA. If you have any issues, send us a message at support@kickfin.com, and we'll get you squared away.

See how Kickfin improved
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"This has been the best move for our restaurant. This makes our jobs 10x easier"
5/5
What do you like best about Kickfin?

Immediate money to employees, less trips to the bank for change as well Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Having to get the code sent to your phone when you login Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for the 5 stars — we love hearing that Kickfin makes your job easier and cuts down on bank runs. Regarding your note about login — we did institute 2-Factor Authentication as an enhanced security measure in order to prevent unsavory characters from trying to gain access to a customer's account. This has become standard for any financial applications due to the prevalence of phishing or similar type scams. We know it adds an extra step, but security is always a top priority for us! If you have any questions, let's connect — you can reach our Customer Success team at support@kickfin.com. We've also provided a link that gives a little more context around 2FA.

See how Kickfin improved
Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Quick and Easy."
5/5
What do you like best about Kickfin?

Not going to the bank for cash is a great time saver Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

The tipped employees would like an app instead of website. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Fine"
3.5/5
What do you like best about Kickfin?

Fast & Easy reporting

Employees like the app and receive money quickly Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

I cannot think of one.

Everything seems to be standard. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Very convenient, saves the servers the trip to the bank and the risk of carrying a bunch of cash."
5/5
What do you like best about Kickfin?

Deposits available to the employee within a minute. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

User management interface is not very user-friendly. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for your review! Employee safety is one of the top reasons to remove cash from the tip payout process. We're always working to improve Kickfin, and we've made it a top priority to design an intuitive, easy-to-use interface with flexible user management. We'd love to set up a call to learn more about any issues you've run into, ensure you're getting the most out of the platform, and hear your feedback as we plan for future enhancements. Send us a note at support@kickfin.com and we'll connect!

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Our staff loves kickfin"
5/5
What do you like best about Kickfin?

I love how easy it is to get set up and ihow quickly payments are made Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

All technology can have its downsides, it gets difficult if our internet crashes but this is not kickfin fault Review collected by and hosted on G2.com.