Phillip A.
PA
Phillip A.
Small-Business (50 or fewer emp.)
"Kickfin is awesome!"
5/5
What do you like best about Kickfin?

The best part about Kickfin is how easy it is to use. The interface is highly user-friendly. Our tipped team members love they don't have to worry about getting cash to the bank! Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

If there was one thing I could do to improve Kickfin, it would be to have daily/weekly reports sent out so payments can be validated and reconciled with POS reports. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin
Edit edit

Thanks for your feedback, Phillip! Not having to hassle with cash — or make trips to the bank! — is one of the things employees love most about Kickfin. Regarding your note on reporting: We're currently planning to make significant updates to our reporting later this year. Your suggestion has been noted and will be taken into consideration. If you ever have any other specific requests or needs, we're all ears — please email our support team at support@kickfin.com!

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Great for management, great for employees"
5/5
What do you like best about Kickfin?

Employees love it because they don't need to wait for their CC tips to go on their checks or walk out with wads of cash each shift. Managers love it because you don't need as much cash on hand in the safe. Accounting loves it because it's easier to track than cash and you see what's paid out each night. Been using Kickfin for years and would never do it any other way at this point. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Big weekends and bank holidays can be frustrating with your retainer- just takes some careful planning (like raising your retainer before holidays) to ensure there's always enough balance to tip out. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin
Edit edit

We're thrilled Kickfin has worked so well for your team! We hear you on the retainer — while we send out regular reminders ahead of holidays to help you plan, we're currently working on improvements that will speed up the replenishment process. Those will be available the coming months, so be on the lookout for the announcement once they're live!

Michael M.
MM
Michael M.
Managing Partner
Mid-Market (51-1000 emp.)
"Happy employees and easy to use."
5/5
What do you like best about Kickfin?

Setting up new users is very simple and our staff gets their tips paid instantly. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

There really aren't any things I dislike about Kickfin. The only recommendation I can make is having enough funds in the account for long holiday weekends. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin
Edit edit

Thanks for taking the time to review Kickfin, Michael! We're working on improvements that will speed up the replenishment process, and we should have them available in the coming months — be on the lookout for an announcement from our Customer Success team!

KC
Kelly Ann C.
Mid-Market (51-1000 emp.)
"Efficient and Purposeful"
5/5
What do you like best about Kickfin?

I love that Kickfin gives my job the opportunity to pay our employees efficiently and with purpose. It's so user friendly and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

I don't think there is anything I dislike about Kickfin. It is great and I think more employers should use it! Review collected by and hosted on G2.com.

Myles W.
MW
Myles W.
Small-Business (50 or fewer emp.)
"General Manager"
5/5
What do you like best about Kickfin?

I like being able to pay my crew nightly. They seem to appreciate that as well, greatly. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

I've only had one hiccup with Kickfin, and because the payment didn't go through immediately, the staff ended up double paid. Review collected by and hosted on G2.com.

SL
Shawn L.
Small-Business (50 or fewer emp.)
"Makes life a lot easier."
5/5
What do you like best about Kickfin?

The ability to pay the tipped employees instantly is amazing. It also eliminates the need to have to keep more cash in the store for tip outs. Very easy to sign people up. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Nothing. I like everything especially the reports.

Kickfin makes it easy to find and audit the tip reports. If I had to pick one thing to improve it would be the option to link it to a few extra payment methods. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin
Edit edit

We designed Kickfin to make life easier for hardworking hospitality pros, so we're thrilled to read reviews like yours! (Good news — we're currently exploring adding additional payout methods for employees — we appreciate your feedback!)

RC
Ryan C.
Mid-Market (51-1000 emp.)
"User friendly system speeds up paperwork"
4/5
What do you like best about Kickfin?

It streamlined our system, making things easier on our management team, and our staff love how organized everything is Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

We have a lot of users, or payees that all use personal logins. Viewing payments made by each payee is a bit difficult Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin
Edit edit

Thanks for the feedback, Ryan! On our Paid Payments report, you can filter the report by payee. Also on the Employee record, you can see a history of the payment details for that employees. Hope that's helpful, but as always -- if you have questions, contact us at support@kickfin.com!

CV
Celeste V.
Mid-Market (51-1000 emp.)
"Quick & easy to use"
5/5
What do you like best about Kickfin?

All information you need is there on the app and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Calculator to figure out information to be put into kickfin can be frustrating. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin
Edit edit

Thanks for your review, Celeste! We're glad you're finding the Kickfin platform easy to use. We're taking your suggestion regarding the calculator into consideration as we plan future enhancements. In the meantime, be sure to contact support@kickfin.com if you have any questions!

Jo G.
JG
Jo G.
Small-Business (50 or fewer emp.)
"A very convenient and user friendly way to deposit tips directly into your bank account."
5/5
What do you like best about Kickfin?

Allows the employer to deposit tips instantly into an employees bank account. Keeps a record of all deposited tips. The website is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

There is currently no app for kickfin, it's a bit inconvenient to have to login to the site each time you want to review your account. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin
Edit edit

Thanks so much for your 5-star review, Jo! While we don't have an app at this time, our website is designed to be mobile friendly and can be easily used on any mobile device. (To make it easier to access the website on your mobile device, you can create a shortcut on your device’s home screen.) As always, if you have questions, our support team is available to help at support@kickfin.com!

Brittny S.
BS
Brittny S.
Restaurant Manager
Small-Business (50 or fewer emp.)
"User friendly, very easy"
4/5
What do you like best about Kickfin?

Being able to carry less cash on site and pay employees directly to their accounts and immediately. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

When employees work at different locations or transfer, it's a little clunky to get them added and paid. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin
Edit edit

Thanks for your feedback! We'll take this into consideration as we plan future enhancements to Kickfin.