--- title: Khoros Communities Reviews meta\_title: 'Khoros Communities Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 93 reviews by the users' company size, role or industry to find out how Khoros Communities works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 93 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Khoros Communities Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Khoros Communities but has limited features. Are you part of the Khoros Communities team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success. Unparalleled Value and Innovation Khoros delivers exceptional value through continuous innovation, ensuring that community members, managers, and developers have the tools they need to build and sustain high-performing online communities. Whether the goal is reducing service costs, increasing organic customer engagement, or integrating seamlessly into existing digital ecosystems, Khoros provides the flexibility and scalability that modern enterprises demand. For Buyers: Broadest Set of Engagement Features Khoros Communities offers the most extensive set of engagement features and interaction styles available on the market. The platform’s patented rank and reputation engine incentivizes ongoing participation, while its next-generation web framework ensures a premium user experience that is responsive, accessible, and optimized for both desktop and mobile. These capabilities enable brands to create dynamic, user-friendly communities that foster long-term customer success. For Practitioners: AI-Driven Efficiency, Automation and Spam Management Community managers benefit from AI-powered automation, orchestration, and no-code tools that streamline community management. With Khoros, routine administrative tasks are minimized, allowing community professionals to focus on strategy, engagement, and value-driven initiatives. Built-in analytics and reporting tools further simplify performance tracking, ensuring data-driven decision-making for sustained community growth. Creating a positive community atmosphere also requires continuous moderation to ensure members feel welcome and secure. Khoros provides robust moderation tools that enable teams to efficiently assess and process large volumes of user-generated content in accordance with community guidelines. Whether moderating forum posts, blog comments, knowledge base contributions, or idea submissions, practitioners can proactively manage and resolve flagged content—such as spam, abuse, or other policy violations—before or after publication. This ensures a safe, high-quality experience for all members. For Developers & Influencers: Flexibility, Scalability, and Integration Khoros is built with an API-first architecture and a streamlined developer workflow, making it the most adaptable community platform in the market. Seamless integrations with existing tech stacks enable brands to extend their community’s reach and impact, driving deeper engagement across digital touch points. Whether scaling an existing community or launching a new one, Khoros ensures a smooth and efficient deployment process. With a proven track record of success, Khoros Communities is the trusted solution for brands seeking to maximize the impact of their online communities. By combining cutting-edge technology with industry-leading expertise, Khoros continues to set the standard for high-performing community platforms that drive customer satisfaction and business growth. * * * Seller [Ignite Enterprise Software Solutions](https://www.g2.com/sellers/ignite-enterprise-software-solutions) Discussions [Khoros Communities Community](https://www.g2.com/products/khoroscommunities/discuss) Languages Supported Danish, German, English, French, Italian, Japanese, Korean, Latvian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Christy Kirby Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 18 months [ View More Pricing Information ](https://www.g2.com/products/khoroscommunities/pricing) ## Top-Rated Alternatives [ ![Higher Logic Thrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Higher Logic Thrive") Higher Logic Thrive 4.4/5(435) ](https://www.g2.com/products/higher-logic-thrive/reviews) [ ![Circle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Circle") Circle 4.5/5(516) ](https://www.g2.com/products/circle-so-circle/reviews) [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ View All Alternatives ](https://www.g2.com/products/khoroscommunities/competitors/alternatives) ## User Insights Average based on 93 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Khoros Communities Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bevy ](https://www.g2.com/products/bevy/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Brightcove ](https://www.g2.com/products/brightcove-brightcove/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Enterprise (\> 1000 emp.) 2/1/2022 "Solid online community platform" 5/5 What do you like best about Khoros Communities? I like how customizable it is to fit the existing online ecosystem for our customers. It has a solid foundation to add features like a blog, contests, and gamification. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? It's cumbersome to manage and reply to posts as a moderator. Thankfully we also got Khoros Care which makes replying and managing the community a breeze. I can't imagine not having that to work the community. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? We're able to use the community to keep a pulse on our community base and get a heads up on potential trending issues to address before it escalates. By addressing issues reported by the few in the community, we're helping countless more who may also have had that issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 5/25/2022 "Un great product for communities and data report" 3.5/5 What do you like best about Khoros Communities? I use community analytics every day. It's a wonderful tool that permits you to build and grow your community as fast as you work. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? We need to custom a lot. We pay 10x more for customization. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Our canal can reach a lot of our customers. We avoid non-urgent contacts and save 40% of our cost on customer services Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") AR Verified User in Research Small-Business (50 or fewer emp.) 5/29/2022 "Awesome experience!" 5/5 What do you like best about Khoros Communities? Reporting and API are handled nicely. We create awesome reports using this data! Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Support is slow and in most cases, it takes too much time even for simple tasks/questions! Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Recently we enabled GroupHubs which gave our Community an awesome new experience! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SS Steffen S. Software Engineer Mid-Market (51-1000 emp.) 2/1/2022 "Perfect for huge communities" 4/5 What do you like best about Khoros Communities? Very good performance on huge communities with a lot of content. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? The tech stack is relatively old and needs an update. But that is planned for the next year(s). Review collected by and hosted on G2.com. Recommendations to others considering Khoros Communities: Think about using custom components instead of khoros default components for more functionality. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Users help users in general. We were able to reduce the cost of the call center. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mani V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mani V.") MV Mani V. Sr Netsuite/OpenAir Technical Analyst Enterprise (\> 1000 emp.) 5/24/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Experience on Khoros" 5/5 What do you like best about Khoros Communities? It is Digi -first customer engagement and easy to use Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Sometimes the page takes more time to load Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? We are yet to use , Hopefully soon will be using Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 2/3/2022 "A good community platform" 4/5 What do you like best about Khoros Communities? I like the Customer Success program and support at Khoros. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? There are a lot of features in the Khoros platform, most of the out-of-the-box features are good, but custom features require development and there is a learningcurve in learning about the platform, it is not intuitive without some training. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? We are using our community as a marketing tool, we post blog content and teaching resources for our instructors, and we promote our book authors on the community. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lucas D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas D.") LD Lucas D. Social Media Coordinator Small-Business (50 or fewer emp.) 2/3/2022 "Communities is a great opportunity to connect with people and find solutions together" 4/5 What do you like best about Khoros Communities? Networking is a key in this social media and digital context. Having the opportunity to connect with other people using the same product on other countries for other brands is just amazing. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Nothing, this is a tool you can use if you feel you need to. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? I am always trying to find how to improve the way we use the khoros products, and this space is just a great chance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") CI Verified User in Internet Mid-Market (51-1000 emp.) 5/31/2022 "Good for administrators and nightmare for developers to customize" 1.5/5 What do you like best about Khoros Communities? Moderation tools and user authorization is handled in the best way possible. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? 1. Bad server-side customization interface, 2. Non-developer-friendly deployment mechanism 3. No client-side customization helper tools Review collected by and hosted on G2.com. Recommendations to others considering Khoros Communities: None Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Changing configuration on the fly is not easy to implement with security is really difficult to build. Khoros does it very good. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NM Nelson M. Community Manager Enterprise (\> 1000 emp.) 2/23/2022 "Nice complete experience" 5/5 What do you like best about Khoros Communities? The account managers are really doing their best to help their clients. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Sometimes support could be more efficient. Review collected by and hosted on G2.com. Recommendations to others considering Khoros Communities: Go ahead ! They will do their best to support you in your business objectives. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Call deflection is a nice cost-saving for Orange. Providing quick and efficient solutions to customers via a community. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Enterprise (\> 1000 emp.) 5/25/2022 "Reactive and efficient" 4.5/5 What do you like best about Khoros Communities? The platform allows great autonomy and personalization. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Sometimes it is difficult to set up things. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? I did not have a problem Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 18 months ### Average Discount 15% [ View More Pricing Information ](https://www.g2.com/products/khoroscommunities/pricing) ##### ##### Khoros Communities Features Community Building Member Profiles Customer Analytics Community Insights Community Engagement Analytics Downloadable Reports Community Management Community Feeds & Discussions [ View More Features ](https://www.g2.com/products/khoroscommunities/features) ##### Categories on G2 [Online Community Management](https://www.g2.com/categories/online-community-management) ##### Explore More [What do power users actually recommend for pro-level data and file recovery software on Windows for recovering critical files rather than experimenting with free tools?](https://www.g2.com/discussions/what-do-power-users-actually-recommend-for-pro-level-data-and-file-recovery-software-on-windows-for-recovering-critical-files-rather-than-experimenting-with-free-tools)[Best video conferencing app for small business](https://www.g2.com/discussions/what-s-the-best-video-conferencing-app-for-small-businesses)[What is the most affordable website monitoring software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-website-monitoring-software-for-smbs) [Where to find top sales intelligence solutions](https://www.g2.com/discussions/where-to-find-top-sales-intelligence-solutions)[Best software for digital menu boards in restaurants](https://www.g2.com/discussions/what-s-the-best-software-for-digital-menu-boards-in-restaurants)[Pros and Cons Details](https://www.g2.com/products/khoroscommunities/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)