--- title: Khoros Communities Reviews meta\_title: 'Khoros Communities Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 93 reviews by the users' company size, role or industry to find out how Khoros Communities works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 93 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Khoros Communities Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Khoros Communities but has limited features. Are you part of the Khoros Communities team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success. Unparalleled Value and Innovation Khoros delivers exceptional value through continuous innovation, ensuring that community members, managers, and developers have the tools they need to build and sustain high-performing online communities. Whether the goal is reducing service costs, increasing organic customer engagement, or integrating seamlessly into existing digital ecosystems, Khoros provides the flexibility and scalability that modern enterprises demand. For Buyers: Broadest Set of Engagement Features Khoros Communities offers the most extensive set of engagement features and interaction styles available on the market. The platform’s patented rank and reputation engine incentivizes ongoing participation, while its next-generation web framework ensures a premium user experience that is responsive, accessible, and optimized for both desktop and mobile. These capabilities enable brands to create dynamic, user-friendly communities that foster long-term customer success. For Practitioners: AI-Driven Efficiency, Automation and Spam Management Community managers benefit from AI-powered automation, orchestration, and no-code tools that streamline community management. With Khoros, routine administrative tasks are minimized, allowing community professionals to focus on strategy, engagement, and value-driven initiatives. Built-in analytics and reporting tools further simplify performance tracking, ensuring data-driven decision-making for sustained community growth. Creating a positive community atmosphere also requires continuous moderation to ensure members feel welcome and secure. Khoros provides robust moderation tools that enable teams to efficiently assess and process large volumes of user-generated content in accordance with community guidelines. Whether moderating forum posts, blog comments, knowledge base contributions, or idea submissions, practitioners can proactively manage and resolve flagged content—such as spam, abuse, or other policy violations—before or after publication. This ensures a safe, high-quality experience for all members. For Developers & Influencers: Flexibility, Scalability, and Integration Khoros is built with an API-first architecture and a streamlined developer workflow, making it the most adaptable community platform in the market. Seamless integrations with existing tech stacks enable brands to extend their community’s reach and impact, driving deeper engagement across digital touch points. Whether scaling an existing community or launching a new one, Khoros ensures a smooth and efficient deployment process. With a proven track record of success, Khoros Communities is the trusted solution for brands seeking to maximize the impact of their online communities. By combining cutting-edge technology with industry-leading expertise, Khoros continues to set the standard for high-performing community platforms that drive customer satisfaction and business growth. * * * Seller [Ignite Enterprise Software Solutions](https://www.g2.com/sellers/ignite-enterprise-software-solutions) Discussions [Khoros Communities Community](https://www.g2.com/products/khoroscommunities/discuss) Languages Supported Danish, German, English, French, Italian, Japanese, Korean, Latvian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Christy Kirby Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 18 months [ View More Pricing Information ](https://www.g2.com/products/khoroscommunities/pricing) ## Top-Rated Alternatives [ ![Higher Logic Thrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Higher Logic Thrive") Higher Logic Thrive 4.4/5(435) ](https://www.g2.com/products/higher-logic-thrive/reviews) [ ![Circle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Circle") Circle 4.5/5(516) ](https://www.g2.com/products/circle-so-circle/reviews) [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ View All Alternatives ](https://www.g2.com/products/khoroscommunities/competitors/alternatives) ## User Insights Average based on 93 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Khoros Communities Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bevy ](https://www.g2.com/products/bevy/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Brightcove ](https://www.g2.com/products/brightcove-brightcove/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 8/11/2022 "Apple isn't the only brand who can build an ecosystem" 4/5 What do you like best about Khoros Communities? The fact that building community is such a strong force in brand building and Khoros helps the brands to do so without much extra effort on their side but with a wide variety of functions Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Like any community, it has their downsides and naysayers who become part of the communities and hinder the benefits, clean-up becomes a massive issue but it always is Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? For a startup brand, who does not want to indulge in a whatsapp or a telegram, it helps in having a third platform with a niche for community building for brands especially Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/31/2022 "Good Khoros customer support for developers" 4/5 What do you like best about Khoros Communities? We are getting an immediate response from Khoros support. We can easily customize the community using studio and admin tabs with less technical knowledge. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Khoros using old technologies in the community (ex: Angular1.x, JQuery) Khoros need to improve API response time (ex: we are getting an error if we update multiple metadata) Review collected by and hosted on G2.com. Recommendations to others considering Khoros Communities: Khoros using outdated languages (ex: Angular1.x). They need to launch Aurora ASAP. They said they used new technologies in Aurora. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Khoros simplified the deployment process. We can easily change community content using custom content without code push. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AI Abhishek I. Lead Mid-Market (51-1000 emp.) 6/8/2022 "Best online platform for User interaction" 4.5/5 What do you like best about Khoros Communities? The Best of the Khoros will help self-education of the users without the requirements of the support and increase user feedback on the activities Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? User-level subscriptions need to be improved and the support from Khoros need to be more potential Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? User level acccess and Gamification Review collected by and hosted on G2.com. Show More 6/8/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite HP hima Bindu p. SR QA Lead Mid-Market (51-1000 emp.) 5/31/2022 "Low cost and best support" 3.5/5 What do you like best about Khoros Communities? I like the support and cost of setting up the instances is very low. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? even though support is good, sometimes we get vague responses. Review collected by and hosted on G2.com. Recommendations to others considering Khoros Communities: They use outdated languages like Free marker Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? We are using it for setting up Microsoft communities and it is helping us set up applications faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RK ravikumar k. UI developer Mid-Market (51-1000 emp.) 5/31/2022 "peer to peer community for members" 5/5 What do you like best about Khoros Communities? best social media content. Solutions By use case Call deflection, Easy use, quick responses from the support team, Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Aurora delays, the admin dashboard is not user-friendly, and Freemarker is dependent. Review collected by and hosted on G2.com. Recommendations to others considering Khoros Communities: khoros is so far the best community Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? We can establish communities quickly and with low resources Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. DevOps Technical Lead & Solution Architect Telecommunications Enterprise (\> 1000 emp.) 5/25/2022 "Easy customer connection with Khoros Communities" 4.5/5 What do you like best about Khoros Communities? Provide a single space for collaboration and sharing ideas. Building up questions and answers helps in attracting visitors as they will find valuable answers there. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? The website needs slightly more innovation in layout. It needs to feel a little more modern. Also it would be great to enhance the knowledge base and how to's of the paltform. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Help to make a central knowledge hub for customers. Also the integrations with other tools like Zoom and Slack are really great to keep connection with customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AG Anilkumar g. Software developer Mid-Market (51-1000 emp.) 5/26/2022 "Everything was good" 3.5/5 What do you like best about Khoros Communities? Easy use, quick responses from the support team, Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Aurora delay, admin dashboard is not user friendly and dependency on freemarker. Review collected by and hosted on G2.com. Recommendations to others considering Khoros Communities: Please be aware that they use out dated language like free market Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? We can set up communities quickly and with low resources. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 5/25/2022 "A good accompaniment" 4/5 What do you like best about Khoros Communities? The support from the Khoros technical teams and the CSMs who are readily available and attentive to our various issues. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Administrative tools are not always the most intuitive, and the settings can prove to be complex. This should be resolved with the arrival of the Aurora project. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? It is a community of customers and users who exchange information about the brand's products and services. Salaried advisors of the brand can also intervene to respond to individual requests. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 6/16/2022 "The community you didn't know you needed" 4.5/5 What do you like best about Khoros Communities? The experience that has been ingrained into the communities they've maintained. As a user, you can always find some legitimate answers for yourself and as a brand, that is a deep well for research Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? They need to run bit of a cleanup into the communities. It is natural though. Since human interaction cannot be easily regularised on an everyday basis, but they can still try! Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? As a user, I loved being part of the communities for the brands I loved. As a work professional, it offers plethora of opportunities to explore users and their journey, pain points etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 5/24/2022 "Amazing Customer Engagement Experience" 5/5 What do you like best about Khoros Communities? Amazing Out of the Box components which give us a lot of amazing OOB features like Top Kudoed Authors, Top Solution Authors, etc. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? API limitations for some features like we don't have sorting options by bonus\_points for users Review collected by and hosted on G2.com. Recommendations to others considering Khoros Communities: Khoros Community is a great platform for engaging customers and growing the community, just it is a bit expensive. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Increased customer engagement after we implemented gamification, added various ranks in the community Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 18 months ### Average Discount 15% [ View More Pricing Information ](https://www.g2.com/products/khoroscommunities/pricing) ##### ##### Khoros Communities Features Community Building Member Profiles Customer Analytics Community Insights Community Engagement Analytics Downloadable Reports Community Management Community Feeds & Discussions [ View More Features ](https://www.g2.com/products/khoroscommunities/features) ##### Categories on G2 [Online Community Management](https://www.g2.com/categories/online-community-management) ##### Explore More [What do power users actually recommend for pro-level data and file recovery software on Windows for recovering critical files rather than experimenting with free tools?](https://www.g2.com/discussions/what-do-power-users-actually-recommend-for-pro-level-data-and-file-recovery-software-on-windows-for-recovering-critical-files-rather-than-experimenting-with-free-tools)[Best video conferencing app for small business](https://www.g2.com/discussions/what-s-the-best-video-conferencing-app-for-small-businesses)[What is the most affordable website monitoring software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-website-monitoring-software-for-smbs) [Where to find top sales intelligence solutions](https://www.g2.com/discussions/where-to-find-top-sales-intelligence-solutions)[Best software for digital menu boards in restaurants](https://www.g2.com/discussions/what-s-the-best-software-for-digital-menu-boards-in-restaurants)[Pros and Cons Details](https://www.g2.com/products/khoroscommunities/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)