MB
Magaret B.
Media Specialist
Mid-Market (51-1000 emp.)
"Social Media Management tool that is very effective and efficient"
5/5
What do you like best about Khoros Social Media Management?

Incredible measurements/investigation capacities, capacity to screen clients and get profitability reports, particularly useful for network chiefs. Truly like the planning devices and the capacity to make various battles for various areas. Client administration is past extraordinary and work rapidly to take care of issues. Every one of the 4 online life stages can be found in one spot (Facebook, Instagram, Twitter, and Tumblr). It is a simple to utilize stage, quite instinctive. Enables you to spare your inquiry. So on the off chance that you ever need to return and look into a similar individual, you don't need to re-do the whole pursuit process. On the off chance that it is spared, all you need to do it snap and hang tight for it to stack. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Genuinely surrey as far as specialized issues. Distributing is spotty. Streams in the inbox bounce around a great deal and once in a while don't enable you to like/react or move a common bookmark without invigorating or logging out and logging back in. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Enterprise (> 1000 emp.)
"So far so good"
5/5
What do you like best about Khoros Social Media Management?

The ability to monitor all pages with ease. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Sometimes it isn’t clear why a post isn’t able to be scheduled. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful tool. Great customer service "
4.5/5
What do you like best about Khoros Social Media Management?

We switched to this tool due to an acquisition of another client. The support team was great at training us and ensure we are getting the most out of the tool. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

SF does not report on Twitter impressions. Some analytics things are a bit wonky. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"well rounded social media management tool"
4/5
What do you like best about Khoros Social Media Management?

i may be a little bias considering i was an employee of spredfast for a few years, but it really is a great well rounded tool for managing all of a business's social media channels in one centralized location. conversations is a great platform for seeing all of your comments private messages and DMs at a glance as well as makes it easy to respond and record notes as you scroll through them. intelligence is a high-powered listening tool that allows you to searhc specific social accounts hashtags keywords and handles to get a pulse on the social sphere and see what users are talking about and what happens to be trending. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

i dislike having to switch between the platforms as it sometimes will switch the initiative you are operating in, and can be dangerous as you may wind up posting to the wrong social account if you arent cognizant of it. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"Spredfast is a one stop shop that provides information on all social media platforms."
4.5/5
What do you like best about Khoros Social Media Management?

The things I like -

1. All 4 social media platforms can be found in one place (Facebook, Instagram, Twitter, and Tumblr)

2. It is an easy to use platform, pretty intuitive.

3. Allows you to save your search. So if you ever need to go back and look up the same person, you do not have to re-do the entire search process. If it is saved, all you have to do it click and wait for it to load. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

I don't think there is much that I dislike about it except that it lacks one of the MOST BASIC info and that is the number of followers a person has on a certain social media platform. I find it funny that they have all these insights but lack this one basic piece of information. if you are ever writing a report, you would want to include that info so I always have to look up their account and check their number of followers. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great for inbound marketing but API restrictions limit usefulness"
3.5/5
What do you like best about Khoros Social Media Management?

I work in social analytics and it’s nice to have everything come from one platform. The spredfast employees are very helpful and responsive when I have an issue or question Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Due to API restrictions, I’m not able to export all the data I need (ex: impressions on certain platforms) and sometimes repeats data. But, this is data available from the native platforms Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Enterprise (> 1000 emp.)
"Easy to use"
4/5
What do you like best about Khoros Social Media Management?

Spredfast offers enough data in a quick pull to get what you need without having to sift through mass excesses of what you don't. It's a very clean UI and easy to use -- interns can easily jump in if needed, and search strings aren't very touchy. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Sometimes I face issues with Spredfast not maintaining the settings that I've saved, rather defaulting to different options. There are also many different ways to go about doing the same thing, which can be both a good and bad thing. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"spredfast, easy to use and share"
4/5
What do you like best about Khoros Social Media Management?

the intelligence tool is the best part. Not only does it give you trending terms and content by platform but it also shows things like share of voice and geo. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

I wish the content would load quicker. Sometimes it seems to get "suck" Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Would recommend to other agencies."
5/5
What do you like best about Khoros Social Media Management?

I love all the additional features on Spredfast, such as the "Plan" feature where you can group posts into one plan and track the progress of that one group as opposed to all posts. Makes it super easy. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Not being able to schedule on Instagram. However, that's obviously not Spredfast's fault. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
"Used Spredfast for the past 4 years and every year it gets better"
4.5/5
What do you like best about Khoros Social Media Management?

The user experience is super easy to learn and manage. I have to teach 10ish people how to use the product in a few hours before they use and the product makes it easy to do. Our part time staff picks up the product in a very short amount of time making it very easy for me. The customer service and staff at Spredfast are amazing and a reason we keep using them Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Over the years Spredfast has developed into a product that I have no complaints about. Every year the product evolves and gets better. Review collected by and hosted on G2.com.