Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

5/24/2022

"Khoros has much more functionality compared to other content management platforms"

5/5

What do you like best about Khoros Social Media Management?

The fact that we are given access to the most recent updates per platform. Being able to schedule content for all platforms makes my life easier and khoros has done that. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Not being able to schedule a photo and video in the same post. Only can do multiple photos or multiple videos but not 1 of each in carousel posts. This would be nice for Instagram. It would be nice to be able to schedule videos for Pinterest and Idea Pins. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

Being able to plan my content calendar out in advance. Utilizing labels when scheduling posts so when I want to create analytics reports it's very easy and takes no time at all. Review collected by and hosted on G2.com.

Verified User in Sports

Small-Business (50 or fewer emp.)

5/24/2022

"I Use Khoros Every Day!"

4.5/5

What do you like best about Khoros Social Media Management?

The thing i like the most about Khoros is the organized calendar view across multiple accounts and the organization it gives me and my team. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Although I understand for security reasons, I don't love being logged out as frequently as I am, then having to re-login many times throughout the day. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

Having one big hub for analytics, posting, calendar, tracking, etc all have helped greatly for our social team. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

5/24/2022

"Khoros Marketing is enjoyable"

5/5

What do you like best about Khoros Social Media Management?

I love that Khoros is so customizable and easy to use. Stream creation and analytics are great tools and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

I dislike the confirmation codes to log in, sometimes the delay comes late and you have to request another. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

We're able to use the calendar and also see post performance with ease, labels and community management is easier through the tool. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

5/24/2022

"Gets the job done"

3.5/5

What do you like best about Khoros Social Media Management?

It has a comprehensive set of features, for all the social platforms, and on their end, lots of options for labeling your own content. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Can be overly complicated. Making a post can take ten minutes just filling out every detail of it. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

Creating content calendars and tracking performance. Has allowed for different types to be tracked. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/24/2022

"Very useful"

5/5

What do you like best about Khoros Social Media Management?

The system does a great job of grabbing all the information I need to monitor my business online. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

There are occasional issues where lists do not always refresh. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

Khoros is used to monitor my business via Social Media and allows us to quickly identify and respond to any issues. Review collected by and hosted on G2.com.

Verified User in Entertainment

Mid-Market (51-1000 emp.)

5/25/2022

"Essential tool for managing multiple high volume social channels"

4/5

What do you like best about Khoros Social Media Management?

Bring all your channels and properties in to one manageable and trackable consolidated view. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Lack of TikTok integration isn't optimal. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

We can manage user moderation with the ability to annotate, take bulk actions and track specific users as heroes and problem users. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

5/24/2022

"Khoros Marketing Review"

3/5

What do you like best about Khoros Social Media Management?

I like how simple the calendar format is and the inbound is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

I dislike that you have to publish from the mobile app on certain things. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

The calendar makes it very easy to schedule out everything ahead of time. Review collected by and hosted on G2.com.

Lucas D.

Social Media Coordinator

Small-Business (50 or fewer emp.)

2/3/2022

"Khoros Marketing gives you the chance to deliver all sort of reports"

4.5/5

What do you like best about Khoros Social Media Management?

You have a dashboard for each product or social network already created that you can use in order to customize what you need to deliver as a report. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

I have nothing wrong to say about those dashboards because you can customize them as you wish. You just need to understand the platform in order to create what you need. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

We can have our results immediately. If you need to create a flash report, is really easy for our team to deliver the information. Review collected by and hosted on G2.com.

Melinda S.

Correspondence Specialist

Enterprise (> 1000 emp.)

12/8/2021

"Great For Content"

4.5/5

What do you like best about Khoros Social Media Management?

It really acts as a one-stop-shop for everything you would need in terms of content. It's fantastic for helping find your target audience and storing data. We love the calendar feature and it has an easy approval process for content. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

Not all features are totally user friendly. I would also be better if it was able to post across all social media platforms, especially when trying to reach a certain audience. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

The ability to use labels for content has been super helpful with storing data for reporting. It's also made pulling reports significantly easier with the updates. Review collected by and hosted on G2.com.

Whitney M.

Head of Marketing

Mid-Market (51-1000 emp.)

11/23/2021

"All the data"

5/5

What do you like best about Khoros Social Media Management?

The platform is pretty easy to navigate and has multiple features for marketing professionals, such as content scheduling and data analytics, all in one place so there is no need for multiple services. Review collected by and hosted on G2.com.

What do you dislike about Khoros Social Media Management?

I'm not sure that this is a bad thing but the learning curve is a little longer than some other platforms, but it could be due to the amount of information to learn. Review collected by and hosted on G2.com.

What problems is Khoros Social Media Management solving and how is that benefiting you?

Scheduling content and then taking that content and analyzing data after it's been posted. It saves the team time and effort when putting reports and presentations together. Review collected by and hosted on G2.com.