--- title: Keyhole Reviews meta\_title: 'Keyhole Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 70 reviews by the users' company size, role or industry to find out how Keyhole works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 70 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- ### Keyhole Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value Keyhole's **easy-to-use social media analytics** , particularly for tracking hashtags and training staff effectively. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361612&qs=pros-and-cons#reviews) Users value the **user-friendly analytics** of Keyhole, particularly appreciating its ease of use and training. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=1189149&qs=pros-and-cons#reviews) Users find Keyhole's features to be **very easy to use** , making staff training a breeze. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=1189044&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use training** features of Keyhole, making onboarding staff a breeze. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361674&qs=pros-and-cons#reviews) Users find **manual labor requirements** frustrating due to frequent posting failures and inadequate support from Keyhole. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361597&qs=pros-and-cons#reviews) Users report experiencing **poor customer support** and frequent scheduling failures, leading to manual posting frustrations. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361646&qs=pros-and-cons#reviews) Users experience a **poor response system** with Keyhole, making it difficult to resolve scheduling issues effectively. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361629&qs=pros-and-cons#reviews) Users experience frequent **posting delays** with Keyhole, complicating social media management and requiring manual posting. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361641&qs=pros-and-cons#reviews) Users often face **frequent post scheduling failures** with Keyhole, leading to manual posting and frustrating support experiences. [(1 mentions)](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361625&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Keyhole ##### 1. Analytics Users value Keyhole's **easy-to-use social media analytics** , particularly for tracking hashtags and training staff effectively. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361612&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you like about Keyhole? Keyhole's social media analytics - especially hashtags - were the reason we switched to this platform. All features were VERY easy to use and train yo ##### 2. Detailed Information Users value the **user-friendly analytics** of Keyhole, particularly appreciating its ease of use and training. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=1189149&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you like about Keyhole? Keyhole's social media analytics - especially hashtags - were the reason we switched to this platform. All features were VERY easy to use and train yo ##### 3. Ease of Use Users find Keyhole's features to be **very easy to use** , making staff training a breeze. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=1189044&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you like about Keyhole? Keyhole's social media analytics - especially hashtags - were the reason we switched to this platform. All features were VERY easy to use and train yo ##### 4. Training Users appreciate the **easy-to-use training** features of Keyhole, making onboarding staff a breeze. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361674&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you like about Keyhole? Keyhole's social media analytics - especially hashtags - were the reason we switched to this platform. All features were VERY easy to use and train yo ### Top Cons or Disadvantages of Keyhole ##### 1. Manual Labor Users find **manual labor requirements** frustrating due to frequent posting failures and inadequate support from Keyhole. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361597&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you dislike about Keyhole? We stopped using Keyhole because social media scheduling posts would failed almost 1-2 times a week or the full week and their support was very hard t ##### 2. Poor Customer Support Users report experiencing **poor customer support** and frequent scheduling failures, leading to manual posting frustrations. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361646&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you dislike about Keyhole? We stopped using Keyhole because social media scheduling posts would failed almost 1-2 times a week or the full week and their support was very hard t ##### 3. Poor Response System Users experience a **poor response system** with Keyhole, making it difficult to resolve scheduling issues effectively. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361629&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you dislike about Keyhole? We stopped using Keyhole because social media scheduling posts would failed almost 1-2 times a week or the full week and their support was very hard t ##### 4. Posting Delays Users experience frequent **posting delays** with Keyhole, complicating social media management and requiring manual posting. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361641&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you dislike about Keyhole? We stopped using Keyhole because social media scheduling posts would failed almost 1-2 times a week or the full week and their support was very hard t ##### 5. Post Scheduling Users often face **frequent post scheduling failures** with Keyhole, leading to manual posting and frustrating support experiences. [ See 1 mentions ](https://www.g2.com/products/keyhole/reviews?filters%5Bsentiment_snippet%5D=2361625&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding Social Media Analytics, Especially for Hashtags - Poor Support" What do you dislike about Keyhole? We stopped using Keyhole because social media scheduling posts would failed almost 1-2 times a week or the full week and their support was very hard t ## Top-Rated Alternatives [ ![Hootsuite](https://images.g2crowd.com/uploads/product/hd_favicon/d457048f2d5f9f5f322792032d073de6/hootsuite.svg "Hootsuite") Hootsuite 4.3/5(7,405) ](https://www.g2.com/products/hootsuite/reviews) [ ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social") Sprout Social 4.4/5(6,870) ](https://www.g2.com/products/sprout-social/reviews) [ ![Brand24](https://images.g2crowd.com/uploads/product/hd_favicon/1487565876/brand24.svg "Brand24") Brand24 4.6/5(356) ](https://www.g2.com/products/brand24/reviews) [ View All Alternatives ](https://www.g2.com/products/keyhole/competitors/alternatives) AC Alessandra C. Head of Growth Small-Business (50 or fewer emp.) 9/26/2018 "Powerful analytics, more features than other tools" 5/5 What do you like best about Keyhole? As an early user of Keyhole, I was very impressed with the features it has that I can't get anywhere else. It is helpful for when I am analyzing volume of branded keywords during promotions and events. I like being able to see which influencers are contributing to the social activity. Review collected by and hosted on G2.com. What do you dislike about Keyhole? The pricing has been a limiting factor for us, since we don't always have need of multiple keywords or accounts. A "mini" plan for 1 keyword and 1 account would be helpful so that it can be a quick finger on the pulse of only the most important keyword or hashtag we want to track when we don't have need of more than 1. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: I would recommend taking the trial first to see if it works for your needs. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? Mostly we use Keyhole to track activity around Twitter promotions and to see what kind of volume happens around branded hashtags. We also use it to be able to recognize active influencers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") AA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 9/20/2018 "Satisfaction" 4/5 What do you like best about Keyhole? The follow of the # it's my favourite for my job. I use this option every day or week for my campain. So it's a very important tool for my company and for my offer. This tool make a real difference in my job and for my client. They are very interested to have metrics about the campaing whit launch together. Review collected by and hosted on G2.com. What do you dislike about Keyhole? I don't know if I dislike something but I don't use the follow for influencer. It's to small, only 3. So I need so more, but it's too expensive. I work wich 500 inluencer, micro influenceur, so it's impossible for me to use this option. I find the price is high and excessive. I am a little start up and I don't have a lot of monney to spend each month. So I don't have to have another offer than the level 1. I hope to buy another lever very soon because it's very important for me to have more metrcis for my clients. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: Price less high may be a good idea for company. Maybe propose an offer without the follow of influencer but with facebook and youtube. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I have the reach of my campaing of influence for twitter and instagram. In few monthes, when I have more money I will buy the option with facebook and youtube, because it's very expensive for my too little french company. In my domain a lot of agency doesn't have metric to identify why the campain is a success or not. It's possible to identify with conret KPI the result. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.") JR Jon R. President/Social Media Disruption Expert Marketing and Advertising Small-Business (50 or fewer emp.) 9/20/2018 "Winning with Keyhole" 4.5/5 What do you like best about Keyhole? Keyhole allows our company to give deeper and richer analytic reports for Social Media Campaigns to our clients. This allows us to be one step ahead of the competition when bidding for Social Media Campaigns against larger international agencies that use other software that is more expensive but doesn't give the same level details. Review collected by and hosted on G2.com. What do you dislike about Keyhole? If you don't remember to put your trackers in place at the beginging of your campaign then it can be a little challenging to get the analytic data prior to them beginging added. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: We would recommended that you at least evaluate the Keyhole solution as we believe you will be surprised on the functionality and capabilities of its reporting you get compared to other solutions that cost a lot more and don't necessary give you everything. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I am using Keyhole to assist with reporting deep analytics for Social Media Campaigns back to my clients. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ashia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashia S.") AS Ashia S. Instructor Small-Business (50 or fewer emp.) 9/26/2018 "Great tool for hashtag tracking" 4.5/5 What do you like best about Keyhole? I like how easy it is to use Keyhole. I also really like how easy it is to understand the hashtag engagement reports. It really made that part of the reporting process really seamless. Review collected by and hosted on G2.com. What do you dislike about Keyhole? I didn't like the limitations on the number of hashtags you can use even when you pay the monthly fee. This makes it tough to use it for multiple, ongoing projects. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: It's most effective for very specific hashtags that are widely used. It's not ideal for broad keyword tracking. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? We used Keyhole to track hashtag engagement for clients. Without Keyhole, it would have been really tough to track the hashtag because it is widely used during the event. In addition to helping us track the hashtags more effectively, Keyhole also made it easier to report out on the findings. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EF Elena F. Mid-Market (51-1000 emp.) 10/23/2018 "Good addition to your toolbox " 5/5 What do you like best about Keyhole? Keyhole provides good value at a reasonable price. Review collected by and hosted on G2.com. What do you dislike about Keyhole? Historical data feature is rather pricey. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I've mostly used Keyhole for hashtag and mention tracking. I like that it alerts me of any unusual activity, so that we can act on it fast. It's also great that I can search for Instagram and Twitter mentions that generated the highest levels of engagement, not just based on the number of followers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/8/2018 "User-friendly Social Measurement" 4.5/5 What do you like best about Keyhole? The software was easy to use and provided good detail for an influencer campaign that we were running for a client. We were able to see how often specific keywords were used on a national level and it was easy to show the client ROI for our efforts with the data available. The reports and metrics are clean which makes it easy to develop nice reporting for clients. I put a lot of weight on a good UI for SaaS products and Keyhole made it easy to use and understand their software without needing to read a lot of tutorial/training documents. If you have a basic knowledge of social media, you can get in and learn the software pretty quickly. I would definitely use the software again for client projects. Review collected by and hosted on G2.com. What do you dislike about Keyhole? We work with small to medium sized businesses and the cost to benefit ratio made it difficult to justify using keyhole for our clients on an ongoing basis. It's definitely a tool we keep in our toolbox for clients but not something we use on an ongoing basis. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? We had an influencer campaign where we needed to track excitement around very specific keywords. This was the perfect tool to do it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Trent N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trent N.") TN Trent N. Publisher Small-Business (50 or fewer emp.) 9/26/2018 "Real numbers for our clients!" 5/5 What do you like best about Keyhole? Quantifiable reach. Actual numbers of eyeballs. Transparency. Review collected by and hosted on G2.com. What do you dislike about Keyhole? The product is expensive and support has diminished. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: Be sure you get the support you need initially. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? As a magazine publisher for the past 20 years we have never truly been able to quantify the actual audience that see our clients products as presented in the print magazine. We can now track actual numbers of users who see our clients products as we present them through our influence program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 9/26/2018 "A GREAT tool for all social media people out there." 5/5 What do you like best about Keyhole? I love using Keyhole. It makes my campaigns easy to track, stay on top on engagement and give me real time numbers to show my boss! I like that it's easy to use - so when you're working hard on a project and already have a lot of things to balance, learning to navigate a complicated system is not one of them with Keyhole! Review collected by and hosted on G2.com. What do you dislike about Keyhole? It's a bit pricey, but I think totally worth it! Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: Give it a shot! I think working with it for a short-term project to better understand what to expect, what to do etc. Then you can look at your results and decide if it's something you want to integrate into your daily use. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? Hashtag tracking, engagement tracking, top users etc. Able to better prove value, and therefore be better at accurately charing clients for my time and services. This is huge for me! It's very hard working in social media to properly show your value and find a way to charge for your services. Keyhole has allowed me to really put data behind my words. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite MS Matthew S. Small-Business (50 or fewer emp.) 9/20/2018 "Great resource for hashtag tracking" 4/5 What do you like best about Keyhole? Keyhole is a great solution for hashtag tracking on Twitter and Instagram. Review collected by and hosted on G2.com. What do you dislike about Keyhole? Limited ability to back-check historic usage data before a tracker is implemented. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: Consider using Keyhole in the context of a larger analytics tools mix; it's great for what it does but is most effective when complemented by other tools. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? Keyhole gives a pretty good share of voice snapshot around specific hashtag usage, and breaking down usage by geography, gender, etc is helpful too. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tara H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tara H.") TH Tara H. Director of Audience Development Marketing and Advertising Small-Business (50 or fewer emp.) 9/30/2018 "An essential tool for hashtag and keyword tracking/reporting" 4.5/5 What do you like best about Keyhole? I've tried dozens of tools that track keywords and hashtags across various networks and Keyhole is the most user-friendly and thorough tracker we've used. I also love that Keyhole allows you to choose monthly commitments. This works especially well for tracking campaigns and events. Review collected by and hosted on G2.com. What do you dislike about Keyhole? The monthly levels could be more customizable (I often need more keywords, but fewer mentions, for instance). Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? We use Keyhole to track impressions, reach, engagement, influencers and volume around hashtag and keyword campaigns. The reports as well as the CSV data Keyhole provides makes it incredibly simple to build quick and beautiful metrics for our clients. Review collected by and hosted on G2.com. 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