---
title: Keyhole Reviews
meta_title: 'Keyhole Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 70 reviews by the users' company size, role or industry to
  find out how Keyhole works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 70
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Social Media Marketing
  url: https://www.g2.com/categories/social-media-marketing
---


# Keyhole Reviews
**Vendor:** Keyhole  
**Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 70
## About Keyhole
Keyhole helps marketers measure, improve and report on the impact they&#39;re making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers improve their social media strategy, and prove their impact to colleagues and clients. Keyhole’s easy-to-use dashboard allows you to build and share reports instantly, saving hundreds of hours a year. Use Keyhole&#39;s dedicated Influencers metrics to analyze advocates talking about your hashtags. You can filter influencers based on geo-location and keywords in their bios. Reach out to influencers to help boost engagement and increase your marketing ROI. You can also sort influencers based on the exposure they generate and engagement levels. The analytics dashboard has a convenient word cloud that shows hashtags commonly used with your main hashtag. You can easily use the tool to identify the most popular hashtags relevant to your campaign and find areas of opportunity.



## Keyhole Pros & Cons
**What users like:**

- Users value Keyhole&#39;s **easy-to-use social media analytics** , particularly for tracking hashtags and training staff effectively. (1 reviews)
- Users value the **user-friendly analytics** of Keyhole, particularly appreciating its ease of use and training. (1 reviews)
- Users find Keyhole&#39;s features to be **very easy to use** , making staff training a breeze. (1 reviews)
- Users appreciate the **easy-to-use training** features of Keyhole, making onboarding staff a breeze. (1 reviews)

**What users dislike:**

- Users find **manual labor requirements** frustrating due to frequent posting failures and inadequate support from Keyhole. (1 reviews)
- Users report experiencing **poor customer support** and frequent scheduling failures, leading to manual posting frustrations. (1 reviews)
- Users experience a **poor response system** with Keyhole, making it difficult to resolve scheduling issues effectively. (1 reviews)
- Users experience frequent **posting delays** with Keyhole, complicating social media management and requiring manual posting. (1 reviews)
- Users often face **frequent post scheduling failures** with Keyhole, leading to manual posting and frustrating support experiences. (1 reviews)
- Response Issues (1 reviews)
- Scheduling Issues (1 reviews)
- Scheduling Limitations (1 reviews)
- Technical Issues (1 reviews)

## Keyhole Reviews
  ### 1. User-friendly and engaging

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about Keyhole?**

I like the visual and clean interface. I found the integration was exception

**What do you dislike about Keyhole?**

I feel that there is something lacking about social listening. Not as comprehensive as Brand24.

**What problems is Keyhole solving and how is that benefiting you?**

It's helping me to learn about what people are saying about my brand but also what our influencers are doing on social media.

  ### 2. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Keyhole?**

All the insights that are provided in the reports!

**What do you dislike about Keyhole?**

Th epricing, I find it quite expensive for the value!

**What problems is Keyhole solving and how is that benefiting you?**

Learning and monitoring insights that IG doesnt provide

  ### 3. Keyhole's Evolution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Annelise L. | Digital Strategist, Marketing Consultant & Game Master, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about Keyhole?**

I've been using Keyhole almost since the beginning and what I love best is the flexibility in the data that can be tracked and captured. It has made evaluating ROI of different campaigns and tactics much easier.

**What do you dislike about Keyhole?**

It can get expensive very quickly if you are lucky enough to have a successful campaign that really takes off. In the early days you had unlimited tracking now it can quickly gobble up the data and either stop tracking or rack up the cost in a prohibitive way. It's why I only use it for limited campaigns now instead of on an ongoing basis.

**What problems is Keyhole solving and how is that benefiting you?**

Again, the visible data on how a campaign involving hashtags is working (or not)  makes it an invaluable tool and helpful dataset when making strategic decisions.

  ### 4. excelent mkt platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fabiola A. | mkt  manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about Keyhole?**

it is really easy to use, a very complete platform that gives a really good listening insight. also is really helpful when downloading the analysis and resumes.

**What do you dislike about Keyhole?**

I do not dislike it, but it could be great if the platform could bring the users some tutorials; sometimes, it could be hard to understand for those who don't actually speak English.

**What problems is Keyhole solving and how is that benefiting you?**

Mainly social listening, social media analysis and trackers

  ### 5. I use Keyhole for hashtag and campaign tracking and it offers comprehensive metrics. Love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enid K. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about Keyhole?**

Comprehensive metrics like engagement, reach, impressions.

**What do you dislike about Keyhole?**

The pricing. It's quite costly compared to similar tools I've used. Maybe you could take it down a notch.

**What problems is Keyhole solving and how is that benefiting you?**

I didn't know the extent of my social media efforts but now I'm able to keep track.

  ### 6. Interesting and unexpected tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tasmy G. | Online Communications Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Keyhole?**

I like how easy it is to generate my analytics report for my social media channels. The hashtag tracker is particularly useful and the insights have proven to be of great use for our campaign.

**What do you dislike about Keyhole?**

I dislike the scheduling content part, I thought it was going to be easier, more user-friendly and allow me to upload carousels and other social media needs, sadly I have not been able to use it because the UX is a bit uncomfortable, but I hope this can be fixed in the future. I also dislike that in the dashboards, where the dedicated individual graphics are when you export them as PDF they miss the necesary info on each section, therefore I cannot send that PDF reports to my stakeholders, therefore I have to take screenshots of these and still miss some of the info.

**Recommendations to others considering Keyhole:**

Hashtag tracking is not entirely retroactive so be mindful about wanting to retrieve past data. The trial will not allow you to see too much data to make an informed decision. I had to buy a month to decide in one day if I was buying a year.

**What problems is Keyhole solving and how is that benefiting you?**

I am able to easily track hashtags and provide faster reports to my stakeholders, these are complete, allow me to save time and and share the information in an easier manner for older stakeholders who might not understand. I also greatly appreciate the description of each metric and how you measure it.

  ### 7. Last year, Keyhole did a great and succinct job of tracking and offering analysis on a few hashtags.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about Keyhole?**

The hashtag tracking feature is very helpful. I really appreciated the ease of use.

**What do you dislike about Keyhole?**

The website is a bit difficult to navigate; it wouldn't let me sign up on my own, had to have a consultation first. I just needed to get it done.

**What problems is Keyhole solving and how is that benefiting you?**

Hashtag tracking. : D

  ### 8. Great Social Media Tracking and Reporting Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke W. | Senior Social Media Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Keyhole?**

Keyhole has a great user-friendly dashboard with thorough metrics and a great reporting layout that makes it useful for reporting up. I fully recommend and we use it year round!

**What do you dislike about Keyhole?**

It is a steep price for a singular item like hashtag tracking. I also wish they did a bit better job with the sign-up feature it is really hard to get to the pricing section.

**What problems is Keyhole solving and how is that benefiting you?**

The ability to have concrete metrics around campaigns, social media events, online and in-person events, and show ROI for our overall social media strategy with Keyhole's reporting features.

  ### 9. The Awesomeness of Keyhole

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about Keyhole?**

The product is easy to use and the data is easy to understand for the uninitiated.  Our client loves the generated reports

**What do you dislike about Keyhole?**

Nothing.  Everything we need and more is available

**What problems is Keyhole solving and how is that benefiting you?**

Keyholes let's us measure the value our event's title sponsor is getting on social media.  Proves how we over delivery and their sponsorship is the best value in golf

  ### 10. Simple clean interface with power under the hood

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2022

**What do you like best about Keyhole?**

Clean, simple, beautiful interface unlike many social tools which are so poorly designed they are next to unusable.

**What do you dislike about Keyhole?**

Nothing really. I guess price is something that I always have to justify. I would love a bit more out of the box on the standard plan.

**Recommendations to others considering Keyhole:**

Take it for a test drive.

**What problems is Keyhole solving and how is that benefiting you?**

Market research and analysis.

  ### 11. Keyhole is useful and user-friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kyle H. | Associate professor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2021

**What do you like best about Keyhole?**

Keyhole is an excellent tool for providing basic insights about social media accounts and tracking social media conversations. As a college professor, I have found it to be a great way to introduce students to social media analytics.

**What do you dislike about Keyhole?**

I haven't encountered any downsides to Keyhole.

**What problems is Keyhole solving and how is that benefiting you?**

Keyhole has been a relatively low-cost way for me to introduce students to social media analytics. It offers a wide range of data at a lower cost than most other analytics platforms.

  ### 12. Keyhole Review by IJ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2021

**What do you like best about Keyhole?**

The interface - very straightforward and simple to use

**What do you dislike about Keyhole?**

That I now need to speak to someone/make an appointment to reactivate my account

**What problems is Keyhole solving and how is that benefiting you?**

Tracking campaigns, keeping track of profiles, accessing influencers

  ### 13. Best for client accounts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2021

**What do you like best about Keyhole?**

The dashboard is great. My clients love to see how their posts are performing.

**What do you dislike about Keyhole?**

Branding. Even with the upgrade and adding my logo, the Keyhole logo is still on downloads.

**Recommendations to others considering Keyhole:**

Worth it!

**What problems is Keyhole solving and how is that benefiting you?**

Problems: I can demonstrate optimal posting times.

  ### 14. The Best Hashtag Tracking Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fatima M. | Digital PR Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2019

**What do you like best about Keyhole?**

The dashboard encapsulates a detailed overview of your entire campaign and mentions all details and KPIs that you need. The metrics given on keyhole are unmatched and help us in setting KPIs and measuring results accordingly. The layout is also very user friendly and everything is exportable so that's wonderful.

**What do you dislike about Keyhole?**

They have changed their policy and stopped showing historical data now. It used to be very convenient. Also wish after Instagram's recent API update we could still track the hashtag & timeline deliveries.

**Recommendations to others considering Keyhole:**

If you are new or experienced and looking for a comprehensive tool for your campaign management and hashtag tracking, Keyhole is your best bet.

**What problems is Keyhole solving and how is that benefiting you?**

Hashtag Monitoring 
Influencer Marketing 
Account Tracking 
Campaign Management 
Trends & news

  ### 15. Keyhole is awesome for social media managers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2018

**What do you like best about Keyhole?**

I like that I can track outside web mentions what other people are saying about my company, as well as the ability to find influencers based on who is already talking about our company. It is also great to have one dashboard in which I can follow high rate analytics for all of our social domains, instead of jumping from each individual platform.

**What do you dislike about Keyhole?**

It was a little different from the free trial. I think that besides the call with customer support if there was a video to help you catch all the little details of Keyhole would be great. 

**What problems is Keyhole solving and how is that benefiting you?**

Keyhole is great because it lets you discover who is actually talking about your business and engage with customers. 

  ### 16. Powerful analytics, more features than other tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alessandra C. | Head of Growth, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Keyhole?**

As an early user of Keyhole, I was very impressed with the features it has that I can't get anywhere else. It is helpful for when I am analyzing volume of branded keywords during promotions and events. I like being able to see which influencers are contributing to the social activity.

**What do you dislike about Keyhole?**

The pricing has been a limiting factor for us, since we don't always have need of multiple keywords or accounts. A "mini" plan for 1 keyword and 1 account would be helpful so that it can be a quick finger on the pulse of only the most important keyword or hashtag we want to track when we don't have need of more than 1.

**Recommendations to others considering Keyhole:**

I would recommend taking the trial first to see if it works for your needs.

**What problems is Keyhole solving and how is that benefiting you?**

Mostly we use Keyhole to track activity around Twitter promotions and to see what kind of volume happens around branded hashtags. We also use it to be able to recognize active influencers.

  ### 17. Winning with Keyhole

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jon R. | President/Social Media Disruption Expert, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about Keyhole?**

Keyhole allows our company to give deeper and richer analytic reports for Social Media Campaigns to our clients. This allows us to be one step ahead of the competition when bidding for Social Media Campaigns against larger international agencies that use other software that is more expensive but doesn't give the same level details. 

**What do you dislike about Keyhole?**

If you don't remember to put your trackers in place at the beginging of your campaign then it can be a little challenging to get the analytic data prior to them beginging added. 

**Recommendations to others considering Keyhole:**

We would recommended that you at least evaluate the Keyhole solution as we believe you will be surprised on the functionality and capabilities of its reporting you get compared to other solutions that cost a lot more and don't necessary give you everything. 

**What problems is Keyhole solving and how is that benefiting you?**

I am using Keyhole to assist with reporting deep analytics for Social Media Campaigns back to my clients.  

  ### 18. Great tool for hashtag tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashia S. | Instructor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Keyhole?**

I like how easy it is to use Keyhole. I also really like how easy it is to understand the hashtag engagement reports. It really made that part of the reporting process really seamless.

**What do you dislike about Keyhole?**

I didn't like the limitations on the number of hashtags you can use even when you pay the monthly fee. This makes it tough to use it for multiple, ongoing projects.

**Recommendations to others considering Keyhole:**

It's most effective for very specific hashtags that are widely used. It's not ideal for broad keyword tracking.

**What problems is Keyhole solving and how is that benefiting you?**

We used Keyhole to track hashtag engagement for clients. Without Keyhole, it would have been really tough to track the hashtag because it is widely used during the event. In addition to helping us track the hashtags more effectively, Keyhole also made it easier to report out on the findings.

  ### 19. Good addition to your toolbox 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elena F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2018

**What do you like best about Keyhole?**

Keyhole provides good value at a reasonable price. 

**What do you dislike about Keyhole?**

Historical data feature is rather pricey. 

**What problems is Keyhole solving and how is that benefiting you?**

I've mostly used Keyhole for hashtag and mention tracking. I like that it alerts me of any unusual activity, so that we can act on it fast. It's also great that I can search for Instagram and Twitter mentions that generated the highest levels of engagement, not just based on the number of followers. 

  ### 20. User-friendly Social Measurement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2018

**What do you like best about Keyhole?**

The software was easy to use and provided good detail for an influencer campaign that we were running for a client. We were able to see how often specific keywords were used on a national level and it was easy to show the client ROI for our efforts with the data available. The reports and metrics are clean which makes it easy to develop nice reporting for clients. I put a lot of weight on a good UI for SaaS products and Keyhole made it easy to use and understand their software without needing to read a lot of tutorial/training documents. If you have a basic knowledge of social media, you can get in and learn the software pretty quickly. I would definitely use the software again for client projects. 

**What do you dislike about Keyhole?**

We work with small to medium sized businesses and the cost to benefit ratio made it difficult to justify using keyhole for our clients on an ongoing basis. It's definitely a tool we keep in our toolbox for clients but not something we use on an ongoing basis.  

**What problems is Keyhole solving and how is that benefiting you?**

We had an influencer campaign where we needed to track excitement around very specific keywords. This was the perfect tool to do it. 

  ### 21. Real numbers for our clients!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trent N. | Publisher, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Keyhole?**

Quantifiable reach. Actual numbers of eyeballs. Transparency.

**What do you dislike about Keyhole?**

The product is expensive and support has diminished.

**Recommendations to others considering Keyhole:**

Be sure you get the support you need initially.

**What problems is Keyhole solving and how is that benefiting you?**

As a magazine publisher for the past 20 years we have never truly been able to quantify the actual audience that see our clients products as presented in the print magazine. We can now track actual numbers of users who see our clients products as we present them through our influence program.

  ### 22. A GREAT tool for all social media people out there.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Keyhole?**

I love using Keyhole.  It makes my campaigns easy to track, stay on top on engagement and give me real time numbers to show my boss! I like that it's easy to use - so when you're working hard on a project and already have a lot of things to balance, learning to navigate a complicated system is not one of them with Keyhole!

**What do you dislike about Keyhole?**

It's a bit pricey, but I think totally worth it! 

**Recommendations to others considering Keyhole:**

Give it a shot!  I think working with it for a short-term project to better understand what to expect, what to do etc.  Then you can look at your results and decide if it's something you want to integrate into your daily use.

**What problems is Keyhole solving and how is that benefiting you?**

Hashtag tracking, engagement tracking, top users etc.  Able to better prove value, and therefore be better at accurately charing clients for my time and services. This is huge for me!  It's very hard working in social media to properly show your value and find a way to charge for your services.  Keyhole has allowed me to really put data behind my words.

  ### 23. An essential tool for hashtag and keyword tracking/reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tara H. | Director of Audience Development, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2018

**What do you like best about Keyhole?**

I've tried dozens of tools that track keywords and hashtags across various networks and Keyhole is the most user-friendly and thorough tracker we've used. I also love that Keyhole allows you to choose monthly commitments. This works especially well for tracking campaigns and events.

**What do you dislike about Keyhole?**

The monthly levels could be more customizable (I often need more keywords, but fewer mentions, for instance).

**What problems is Keyhole solving and how is that benefiting you?**

We use Keyhole to track impressions, reach, engagement, influencers and volume around hashtag and keyword campaigns. The reports as well as the CSV data Keyhole provides makes it incredibly simple to build quick and beautiful metrics for our clients.

  ### 24. Keyhole is simply the best for social reporting 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Keyhole?**

I've used Keyhole for international social campaigns and the reporting has been incredibly valuable for our internal team and also to show potential clients our growth rate and success. 

**What do you dislike about Keyhole?**

The only downside to Keyhole is the price. It's absolutely reasonable but I usually can't get my clients to fork it over throughout the year so we only use it on an event basis. 

**What problems is Keyhole solving and how is that benefiting you?**

It's incredibly useful to see our most valuable followers, how our message carries across the globe during events, and messaging resonated most with our fans. 

  ### 25. Amazing Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Keyhole?**

I like how the sales people were able to cater to the needs of my little agency and budget. I also love the  level service they provided me with. It was a breeze choosing keyhole as a vendor and it was easy to navigate the platform. 

**What do you dislike about Keyhole?**

Probably how impressions equals to reach which is not right. But that's the only thing, really. 

**Recommendations to others considering Keyhole:**

It's really the best tracking for hashtags

**What problems is Keyhole solving and how is that benefiting you?**

Many platforms dont provide the hashtag tracking like keyhole does. 

  ### 26. Love this for tracking hashtags!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tara S. | Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Keyhole?**

The reports are easy to read and impressive to share with clients.

**What do you dislike about Keyhole?**

It's expensive. Yes, it is worth the cost, but sometimes I have less to track and I feel for months like that, the cost is hard to justify.

**Recommendations to others considering Keyhole:**

Give it a try to see how it works and you will love how easy it is to see the social reach.

**What problems is Keyhole solving and how is that benefiting you?**

For me, working with online influencers, Keyhole shows the value for brands to utilize their reach.

  ### 27. Fantastic Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan O. | Founder & CEO, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** October 02, 2018

**What do you like best about Keyhole?**

Keyhole provide amazing and easy to understand insights for our clients

**What do you dislike about Keyhole?**

Integration with Instagram Stories, Snapchat would be awesome

**What problems is Keyhole solving and how is that benefiting you?**

Giving our clients information to chew on - it helps us all refine campaigns and programs 

  ### 28. Keyhole helped with the success of my online contest for my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** May L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about Keyhole?**

Keyhole is user-friendly and whenever I was stuck or had a question, the chat feature allowed me to connect with a staff member to help me out. 

**What do you dislike about Keyhole?**

Tracking Facebook hashtags was a little bit more difficult, but this is not really Keyhole's problem, it had more to do with Facebook's algorithm and privacy settings. 

**Recommendations to others considering Keyhole:**

Great for monitoring contests.

**What problems is Keyhole solving and how is that benefiting you?**

It gave me a better sense of how I would conduct my next online contest. 

  ### 29. Great hashtag tracking and analytics tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about Keyhole?**

It compiles the impressions and reach stats for hashtags across Twitter and Instagram - 

**What do you dislike about Keyhole?**

The monthly subscription cost is fairly high 

**What problems is Keyhole solving and how is that benefiting you?**

We wanted to be able to benchmark and report on the reach of our campaign hashtags. We looked at quite a few options in the market for doing this and Keyhole is the best in terms of what we needed. 

  ### 30. Very happy with Keyhole for measuring engagement and growth. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about Keyhole?**

I appreciate Keyhole's ability to measure engagement for our IG, Twitter, and FB accounts as well as get a quick glance at our follower growth.

**What do you dislike about Keyhole?**

I wish there were more options for measuring instagram story engagement. 

**What problems is Keyhole solving and how is that benefiting you?**

It's been helpful to compare our follower engagement with our sales.

  ### 31. Super powerful and effective social media tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Keyhole?**

Keyhole has a simple to use interface and offers all the analytics you need to keep track of multiple social media campaigns at the same time. You can also search hashtags/search terms that aren't part of your campaigns. 

**What do you dislike about Keyhole?**

Expensive, but hey, if you're serious about social media analytics then you get what you pay for. 

**What problems is Keyhole solving and how is that benefiting you?**

Marketing presentations, analytics, social media contests. 

  ### 32. Used it to track our hashtags for events

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2018

**What do you like best about Keyhole?**

easy to use, good reporting for my event analytics. 

**What do you dislike about Keyhole?**

A tad pricy. I would use it more often if there was a middle of the road option.

**Recommendations to others considering Keyhole:**

give it a try for free, but the paid analytics are worth checking out if you're serious. 

**What problems is Keyhole solving and how is that benefiting you?**

Easy to track, good analytics, extras like influencer stats

  ### 33. Great Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2018

**What do you like best about Keyhole?**

Accuracy and timeliness.  I also like the responsiveness of the customer service team

**What do you dislike about Keyhole?**

The cost is very high, and I don't like the fact that you have to get historical data for a separate charge.  I also wish they had the ability to measure facebook. 

**Recommendations to others considering Keyhole:**

Great product

**What problems is Keyhole solving and how is that benefiting you?**

Event social marketing amplification and impression delivery. 

  ### 34. Excellent platform to track conversations and activate social selling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco M. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2018

**What do you like best about Keyhole?**

Is very simple to use and to gather data from the competition. It also helps a lot to understand what people talks about our clients brands.

**What do you dislike about Keyhole?**

I'll work a little bit more in the user interfase to make it more friendly but works like it is.

**Recommendations to others considering Keyhole:**

Is worth trying and playing with the platform. It will give you a great understanding on what problems can solve for your organization.

**What problems is Keyhole solving and how is that benefiting you?**

Helps a lot to convince clients that they have to move to premium options of data collection to have track of their brands and the competition.

  ### 35. It's easy and gives you the metrics to wow stakeholders!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about Keyhole?**

The set up was easy and the weekly reports were a great reminder. 

**What do you dislike about Keyhole?**

The price is a bit high for the features you get.

**What problems is Keyhole solving and how is that benefiting you?**

Measurement and reporting to stakeholder was so much easier with this tool.

  ### 36. Great Resource

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about Keyhole?**

The ability to track social media impressions through custom hashtags

**What do you dislike about Keyhole?**

The fact that Facebook won't allow for hashtag tracking

**What problems is Keyhole solving and how is that benefiting you?**

Identifying social media influencers and tracking marketing campaign success based on impressions

  ### 37. Ayhan makes Keyhole special

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about Keyhole?**

The analytics are easy to read and interpret, the service and support is what made the difference. 

**What do you dislike about Keyhole?**

I want to learn more about the time line.

**Recommendations to others considering Keyhole:**

You can not ask for more than empathic support and accurate analytics. Ayhan showed me the data populating. Impressed.

**What problems is Keyhole solving and how is that benefiting you?**

Understand our impact and impressions

  ### 38. Social media account manager and supervisor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2017

**What do you like best about Keyhole?**

Keyword metrics being able to get stats on various keywords from a number of campaigns. 

**What do you dislike about Keyhole?**

The amount of keyword tracking I am allow to with my corporate subscription. 

**What problems is Keyhole solving and how is that benefiting you?**

Account metrics (i.e. being able to know the optimal times to post and therefore being able to share content when I am most likely to reach my target audience)

  ### 39. Keyhole is an amazing product that fits a very specific need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2015

**What do you like best about Keyhole?**

The only application I have seen in the marketplace that has hashtag tracking on Instagram's full dataset

**What do you dislike about Keyhole?**

The inability to include hashtags within public Facebook content, but the robust Instagram dataset is well worth the trade-off.

**Recommendations to others considering Keyhole:**

You will fall in love with this product, so be prepared to upgrade early on, so budget accordingly.

**What problems is Keyhole solving and how is that benefiting you?**

Tracking hashtag performance for Instagram campaigns to gain insights on impressions, reach, top influencers, geolocation, current participants, and user platform.


## Keyhole Discussions
  - [Speed of hashtag monitoring?](https://www.g2.com/discussions/speed-of-hashtag-monitoring) - 1 comment, 1 upvote

- [View Keyhole pricing details and edition comparison](https://www.g2.com/products/keyhole/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A01%3A24+-0500&secure%5Bsession_id%5D=0254f03b-773d-4968-bc64-418643dafa6f&secure%5Btoken%5D=e34af4ddca9a21cf9739d60367edfc02917571fd196bd459a5a5797386d66a94&format=llm_user)

## Keyhole Features
**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Social Analytics**
- Competitor Analysis
- Follower Analysis
- Post Performance
- Paid Campaign Tracking
- Hashtag Analytics
- Sentiment Analysis
- Lead Attribution
- Real-Time Analytics
- Visual Analytics
- Reporting/Analytics
- Campaign Analytics
- Keyword Tracking
- Influencer Tracking
- Activity Tracking
- Engagement Tracking
- Trend Analysis

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis
- Social Media Monitoring
- Competitor Monitoring
- Hashtag Tracking
- Engagement Tracking
- Activity Tracking
- Influencer Tracking
- Impact Measurement

**Influencer Marketing**
- Influencer Recruitment
- Influencer Scoring
- Audience Analysis
- Influencer Segmentation
- Influencer Collaboration
- User-Generated Content (UGC) Management
- Content Approval
- Campaign Analytics
- Reporting and Dashboards
- Data Importing and Exporting Tools
- Influencer Whitelisting
- Trend Analysis
- Real-Time Analytics
- Multi-Campaign
- Demographic Data
- Social Media Integration
- Campaign Segmentation
- Communication Management
- Influencer Relationship Management
- Social Performance Management
- Campaign Management
- Multi-Channel Management
- Contact Management
- Content Management
- Rewards Management
- Workflow Management
- Activity Dashboard

**Agentic AI - Social Media Listening Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integration
- Social Media Integration

**Reports & Dashboards**
- Report Exporting
- Scalability
- White Label
- Customizable Reports

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Agentic AI - Influencer Marketing Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning

**Additional Functionality**
- Data Visualization
- Keyword Tracking
- Search/Filter
- Social Advertising
- Influencer Tracking
- Social Promotion
- Conversion Tracking
- Payment Tracking
- Customizable Reports
- Email Marketing
- Approval Process Control
- Alerts/Notifications
- Performance Metrics
- Data Import/Export
- Campaign Scheduling
- Engagement Tracking
- Monitoring
- Contact Database
- Influencer Discovery
- Multi-Channel Marketing
- Social Media Monitoring
- Activity Tracking
- Customizable Branding
- ROI Tracking
- AI Copilot
- Reporting & Statistics
- CRM
- Faceted Search/Filter
- Categorization/Grouping
- Filtering
- Generative AI
- API

**Additional Functionality**
- Negative Feedback Management
- Dashboard
- Audience Analytics
- Multi-Account Management
- API
- Collaboration Tools
- AI Copilot
- Data Import/Export
- Data Visualization
- Audience Engagement
- Content Publishing Options
- Content Discovery
- Generative AI
- Performance Metrics
- Natural Language Processing
- Optical Character Recognition
- Campaign Analytics
- Multi-Language
- Multi-Channel Data Collection
- Reporting/Analytics
- Audience Targeting
- Commenting/Notes
- Approval Process Control
- Content Library
- Reporting & Statistics
- Social Promotion
- Real-Time Analytics
- Customer Engagement
- Automated Publishing
- Benchmarking
- Boolean Search
- Tagging
- Visual Analytics
- Access Controls/Permissions
- Reputation Management
- Social Listening
- Social Advertising
- Customizable Reports
- Campaign Management
- Content Management
- Workflow Management

**Agentic AI - Social Media Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations

**Additional Functionality**
- Generative AI
- Benchmarking
- Content Library
- Charting
- Dashboard
- Multi-Channel Management
- Dashboard Creation
- AI Copilot
- Automated Scheduling
- Multi-Channel Data Collection
- Activity Dashboard
- Performance Metrics
- Calendar Management
- Commenting/Notes
- Social Media Monitoring
- Workflow Management
- Post Scheduling
- @mentions
- Multi-Channel Marketing
- Tagging
- Data Import/Export
- Data Visualization
- Monitoring
- Access Controls/Permissions
- Competitor Monitoring
- Search/Filter
- Customizable Branding
- Real-Time Data
- Real-Time Monitoring
- Social Promotion
- Social Advertising
- Content Management
- Reporting & Statistics
- Real-Time Reporting
- Campaign Scheduling
- Social Performance Management
- Campaign Management
- API

## Top Keyhole Alternatives
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