Ease of use and the product itself Review collected by and hosted on G2.com.

Some internet disconnections but offline or troubleshooting solutions exist. Review collected by and hosted on G2.com.

Price and Ease of Use, Mobile acess is a plus, that we were not looking for but somthing we use daily. Review collected by and hosted on G2.com.

The lead time to recieve the keycafe system. Supply chain was slow but ordered 5 new boxes and recieved them in 4 days. Review collected by and hosted on G2.com.

User Friendly from the administration side to the team member use. Review collected by and hosted on G2.com.

Bins could be slightly larger to accommodate keys such as Engineers set. Review collected by and hosted on G2.com.

Simple interface for clients andd very easy to use install,setup and great customer service. Review collected by and hosted on G2.com.

I can not say i have any at this moment. Review collected by and hosted on G2.com.

It is easy to use for myself, my staff and our guests. Keycafe team is very helpful and responsive. It was easy to install and get started, and the settings can be customized to our preferences. Review collected by and hosted on G2.com.

No downsides yet, we've benn using it a few months and are buying a unit for our second location. Review collected by and hosted on G2.com.

Keycafe intuitive interface makes it easy to use for a broad audience especially in our case for a hotel associate team. Our property was online and using the system, less than a day after the equipment arrived on property. Customer service and technical support has been on point and attentive. Not only with response to technical issues, but multiple follow-up to ensure product success. The setup cost and ongoing expense are very competitive when compared to other available options and a main reason Keycafe drew our attention when considering a key management system. Review collected by and hosted on G2.com.

We initially had issues with network connectivity, but our IT team worked with Keycafe to resolve issue in a couple of hours. Given the size of some our key rings in a hotel environment, the bay size on the key café can be challenging to fit certain department keys. We have had to be creative with key sets for our maintenance team. Review collected by and hosted on G2.com.

It works exactly as described, easy to set up initially, and easy to add users. Love the ability to see history and activity on each key. Review collected by and hosted on G2.com.

We experienced on small problem with one of the key boxes, but it was resolved via a warranty exchange. Review collected by and hosted on G2.com.

KeyCafe has been a huge help with managing keys for our fleet of news vehicles. It's so simple! Crews can quickly and easily check vehicles in and out and we're able to quickly locate who has a key when one is missing. And, the space in the cubbies for the keys is great because the vehicle key fobs aren't smashed like in some other systems we looked at. Review collected by and hosted on G2.com.

I'd like to have multiple administrators in the Lite pricing plan. Review collected by and hosted on G2.com.

I do like the tracking and history of the vehicle and office keys and cards within the system. It helps keep them secure as well as keep the employees accountable for the keys they check out. Review collected by and hosted on G2.com.

The offline codes were a bit difficult to locate when we had a internet/wifi outage, but once you get trained on it, it gets easier! Review collected by and hosted on G2.com.

A smooth and painless sales process to understand the product. Great value and a great tool to improve security, audit and tracking of keys in our Hotel. Simple to set up and use. After sales support has also been very good Review collected by and hosted on G2.com.

There wes no issues throughout the process Review collected by and hosted on G2.com.