Keycafe has revolutionized the way we handle key management. The smart key lockers are user-friendly and highly dependable, making every handoff smooth and secure. Integration into our workflow was effortless, and the real-time alerts keep us fully in the loop about who accesses which keys and when.

The support team deserves special praise – quick to respond, helpful, and always professional. Their guidance helped us fine-tune the system to perfectly match our needs.

In short, Keycafe has improved our efficiency, boosted security, and made key management stress-free. A top-notch solution that truly delivers. 10/10 – highly recommend! Review collected by and hosted on G2.com.

What I wish for Keycafe is more integrations with major booking platforms. This would further streamline the process and enhance efficiency, making it even more seamless to manage key exchanges. Review collected by and hosted on G2.com.

I find Keycafe to be convenient and easy to use. The system is reliable and well-designed, which enhances the user experience. Setting it up was easy, and it supports digital and automatic key management for bookings, which is really helpful for my hotel operations. Review collected by and hosted on G2.com.

- Review collected by and hosted on G2.com.

Keycafe has been a game-changer for the Onslow County Sheriff's Office. The system is simple, secure, and reliable—everything we need to manage key access efficiently. It’s streamlined our operations, reduced human error, and given us real-time accountability for every key movement. The setup was quick, and their customer support has been top-notch from day one. We now have a better handle on our fleet and facility access, and that translates directly to improved safety and responsiveness. Review collected by and hosted on G2.com.

I do not care for the pricing model. I need three different locations which requires me to purchase three licenses even though we are the same company. Review collected by and hosted on G2.com.

Keycafe’s customer service is truly excellent. Their support team is responsive, professional, and always helpful when we need assistance. The platform itself is reliable, easy to use, and makes key handovers much simpler and more secure. It really improves our daily operations. Review collected by and hosted on G2.com.

The system lacks some critical automation features. For instance, it would be very helpful to have the option to schedule end-of-day alerts showing exactly which keys are still missing. This would prevent oversights and make key tracking much easier. Review collected by and hosted on G2.com.

I love the notification feature in Keycafe, which provides exact timings when drivers pick up and return keys, enhancing accountability and eliminating issues with locating keys at night. Additionally, the convenience and ease of use of Keycafe make it a favorable solution for my company. Review collected by and hosted on G2.com.

I feel really frustrated when drivers return the key but do not put it back in the specified place. Review collected by and hosted on G2.com.

It's very helpful that the Keycafe works even though there's no WiFi connection. The online team is also very efficient and have guided us through all different processes such as changing our accounts, upgrading our boxes and any further questions we had. Very satisfied with both the service and the product. Review collected by and hosted on G2.com.

It was a bit disappointing to know that we had to upgrade our boxes in order to have better results. Our old box was working perfectly, but starting being a bit slower and hence we had to book an upgrade. However, the upgrade was so much better! The new boxes show a mugh higher quality and we appreciate that and we can also see our guests like it more as it's more intuitive. The upgrade was definitely the best alternative for us and it exceeded our expectations. Review collected by and hosted on G2.com.

I was impressed by how easy it was to set up. This system is user-friendly and allows many different options in order to streamline key management amongst guests and employees. Customer service is extremely accessible, which is a main criteria for me. Review collected by and hosted on G2.com.

There are no downsides, maybe a few improvements in terms of language choice layout. Review collected by and hosted on G2.com.

I've been using Keycafe for a while now and can fully attest of how reliable the solution is.

The equipment is well thought and prefectly crafter, the software is brilliantly efficient and the service and team they deploy to assist you is trustworthy and professional. I do highly recommend. Review collected by and hosted on G2.com.

Not much honnestly. I would think of equipment colored in the theme of my agence but it's just a detail. Review collected by and hosted on G2.com.

Very satisfied with Keycafe! The concept is great, my tenants have never had any issues retrieving or dropping off the keys. The team is excellent: for every question, I received a quick and effective response. It's really nice to have such a responsive and professional customer service. I'm delighted! Review collected by and hosted on G2.com.

No negative comments. I sincerely recommend Keycafe. Review collected by and hosted on G2.com.

We’ve had a fantastic experience using Keycafe’s key collection device. It has completely transformed how we manage our keys, making the process both efficient and pain-free.

From the very beginning, the customer service has been nothing short of incredible. Our first meeting with Will was thorough and informative—he took the time to understand our specific needs and ensure that the product would suit us perfectly. Once we received the device, Dimitri went above and beyond to help us set it up and make sure we were using the software as effectively as possible, tailoring his guidance to our business needs.

The team has consistently exceeded our expectations, and it’s comforting to know that they’re always available should we need further assistance. I highly recommend Keycafe to anyone looking for a seamless and reliable key management solution. Review collected by and hosted on G2.com.

There are a few features which are currently not available, for example viewing recordings from collections on the Cloud. However, I know this is being worked on. Review collected by and hosted on G2.com.