EL
Elyse L.
Small-Business (50 or fewer emp.)
"Convenient and Reliable Key Management"
5/5
What do you like best about Keycafe?

I find Keycafe very helpful with solving our issues and appreciate their quick response. I also like the convenience it offers, especially knowing who has checked out the keys. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

I don't like that the keys get stuck in the box. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Quick, Helpful Support, but Key Reservations Need Stronger Controls."
3.5/5
What do you like best about Keycafe?

Customer service, quick response to questions. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

Lack of key box servicing, when keys are reserved they can be taken out. Review collected by and hosted on G2.com.

DJ
Damon J.
Administrator
"Effortless Key Management with Keycafe"
5/5
What do you like best about Keycafe?

I appreciate the app's ability to sort issues remotely, which adds a layer of convenience. The setup process was exceptionally easy, thanks to the intuitive nature of the software. I also find the on-screen instructions of the kiosk very helpful for staff who need to check keys in and out without requiring prior training. The system has significantly streamlined our record-keeping by eliminating the need for paper logs, which complies with state law. I love how the key system remains operational even during internet and power outages, adding a level of reliability and security that is crucial for our operations. Overall, it has made our processes much easier, and I am satisfied with its performance. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

I would like to see some of the premium features be offered at lower price tiers. Review collected by and hosted on G2.com.

Candice C.
CC
Candice C.
Assistante RH / Direction
Small-Business (50 or fewer emp.)
"A reliable and professional partner for simplified access management"
5/5
What do you like best about Keycafe?

We are completely satisfied with our collaboration with Keycafe for the installation and management of our key boxes. Their professionalism, responsiveness, and the quality of their products have far exceeded our expectations. The team is always attentive, available, and proactive in finding solutions tailored to our needs. The installations are meticulous, secure, and completed within the announced timeframes. Thanks to their support, access management has become much simpler and more efficient. We highly recommend Keycafe to any company or organization looking for a reliable, competent, and pleasant partner to work with. Thank you to Dimitri, our main contact! Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

Nothing, the usage fully meets our needs. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy, Secure, and Reliable"
5/5
What do you like best about Keycafe?

The system is easy to use, reliable, and perfect for businesses or individuals who need flexible key access without constant coordination. This is a game changer and high will recommended it with anyone. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

This is nothing that I do not like about keycafe. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Seamless, Quick Guest Experience with Keycafe"
5/5
What do you like best about Keycafe?

We heard about Keycafe and became interested in this concept for our hotel. From first contact information gathering, to the final install, it has been a great! The Keycafe makes a seamless, quick guest experience. I highly recommend Keycafe for any hotel or accommodation facilities looking at ways to improve operational efficiencies or new industry tools. Tim- Best Western Plus, Dauphin MB Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

It doesn't integrate with our PMS system. Review collected by and hosted on G2.com.

Tony H.
TH
Tony H.
Founder – Enhancing Property Listings with High-Impact Visuals
Mid-Market (51-1000 emp.)
"A Game-Changer for Key Management – 10/10 Experience"
5/5
What do you like best about Keycafe?

The system is incredibly intuitive and enforces accountability by design. With nearly 150 keys in our facility, the ability to see exactly who has which key and when it was checked out has eliminated guesswork and drastically reduced lost or misplaced keys. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

The initial setup took some coordination to enter all key data and assign permissions, but once configured, it’s been smooth sailing. Review collected by and hosted on G2.com.

Nate T.
NT
Nate T.
Captain
Mid-Market (51-1000 emp.)
"Outstanding Key Management Solution for Law Enforcement"
5/5
What do you like best about Keycafe?

We’ve been using Key Cafe to manage our patrol car fleet, and it has been a game-changer. The system is reliable, secure, and incredibly user-friendly. Our deputies can check keys in and out quickly, which has streamlined our vehicle deployment and improved accountability. The ability to monitor key access in real time has been especially helpful for shift changes and after-hours access. Key Cafe’s customer support is also top-notch—responsive, knowledgeable, and easy to work with. Highly recommend it for any law enforcement agency looking to modernize their key management process. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

Honestly, there hasn’t been anything we disliked—Key Cafe has worked exactly as we needed from day one. Review collected by and hosted on G2.com.

Rachel M.
RM
Rachel M.
"Convenient and Reliable Key Management"
5/5
What do you like best about Keycafe?

I appreciate that Keycafe provides convenient and reliable service for holding keys for owners and guests in our condominium building. It's very simple and easy to use, which makes the initial setup very easy. The system efficiently facilitates key transfers with owners, which is really important for their comings and goings. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

Nothing! Review collected by and hosted on G2.com.

Baran K.
BK
Baran K.
Fleet manager
Mid-Market (51-1000 emp.)
"Reliable, Convenient, and Perfect for Key Management"
5/5
What do you like best about Keycafe?

I've been using Keycafe for a while now, and it's truly a game-changer when it comes to managing keys securely and efficiently. Whether for personal use or managing multiple properties, the system is incredibly intuitive and reliable. The ability to grant and revoke access remotely, track key activity in real-time, and avoid the hassle of physical handovers is simply invaluable. Their customer support is responsive and helpful, and the hardware is sleek and durable. Highly recommended for anyone looking to streamline key exchanges with confidence. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

There ist absolutely nothing to dislike about Keycafe. Review collected by and hosted on G2.com.