Robin .
R
Robin .
"Time Saving and Security for Airbnb Management"
5/5
What do you like best about Keycafe?

I particularly appreciate the remote management of one-time use codes with Keycafe. Each tenant has their own code, valid only for their stay, and as soon as they drop off the keys, they are no longer available. The code is automatically exchanged for the next stay, which really simplifies management. The initial setup process was great, a 10 out of 10 for me. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

To this day and for the past 5 years, I have not found any. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Very satisfied with my Keycafe key box!"
5/5
What do you like best about Keycafe?

Training, responsiveness, follow-up, and ease of use Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

The badge system that can be a bit restrictive Review collected by and hosted on G2.com.

MC
Mario C.
Explosive Safety Officer
Mid-Market (51-1000 emp.)
"Absolutely no complaints! 10 out of 10!"
5/5
What do you like best about Keycafe?

The best part is the convenience! I can manage everything right from my phone without needing to drive to the shop to open lockers or doors for the team. Such a time-saver! Absolutely no complaints! The program and customer service are outstanding—by far one of the best professional experiences I’ve ever had. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

Absolutely no complaints! The program and customer service are outstanding—by far one of the best professional experiences I’ve ever had. Review collected by and hosted on G2.com.

Fernando B.
FB
Fernando B.
"Effortless Setup, Exceptional Support"
5/5
What do you like best about Keycafe?

I had a great experience with Keycafe. I found the customer support to be excellent, and the installation process was very simple. The product delivery was fast, which was impressive. I value the accountability feature that lets me see who took what key, helping determine responsibility for a missing key. Additionally, safety is a key aspect I appreciate about Keycafe. Everything about it works well for my needs. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

n/a Review collected by and hosted on G2.com.

JP
Joel P.
COO
Small-Business (50 or fewer emp.)
"Game Changer! Reliable and User-Friendly, But Needs Easier Code Management"
4.5/5
What do you like best about Keycafe?

Keycafe has come in clutch versus our old way of using IglooHome lockboxes. It hasn't suffered downtown (we expected some downtime) and has been relatively easy for our rental vehicles users to pick up on. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

KeyCafe needs to have the ability to change the box codes significantly easier - 1. A mass update of all boxes (scramble the codes) 2. Change the code every time a box is used. Reason being, it's cumbersome yet incredibly important to have codes changed once a rental user has used a code. Review collected by and hosted on G2.com.

Mandy P.
MP
Mandy P.
Dirigeante
Commercial Real Estate
Small-Business (50 or fewer emp.)
"The Perfect Solution for Flexible Key Management"
5/5
What do you like best about Keycafe?

I like that Keycafe is simple to get started with and to use. This allows us to be more flexible, as clients can arrive and leave at the time they wish. Everything is very well explained for optimal setup. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

Everything is perfect, no negative elements to highlight. Review collected by and hosted on G2.com.

EG
Elisa G.
"Simplify and Speed Up Key Management"
5/5
What do you like best about Keycafe?

I find Keycafe to be an incredibly efficient tool for key management in my work environment. I appreciate how it simplifies and speeds up the key retrieval and return process, allowing me to select and manage keys based on specific tags quickly. The ease of use is a significant advantage, making the system intuitive and user-friendly. Additionally, I find the automation feature particularly valuable, as it enhances the efficiency of my daily operations. Setting up Keycafe was very easy, making the transition to using this tool smooth and hassle-free. Overall, my experience with Keycafe has been positive, with nothing to improve from my perspective. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

Nothing, all good Review collected by and hosted on G2.com.

LM
Letizia M.
"Effortless Key Management with Excellent Support"
5/5
What do you like best about Keycafe?

I appreciate how Keycafe allows me to efficiently track who takes the keys, which significantly streamlines key management and reduces the number of lost keys compared to before. The outstanding customer care provided by Keycafe is another aspect I particularly value, as it enhances my overall experience and satisfaction with the service. Additionally, the initial setup of Keycafe was very easy, which enabled a smooth transition and quick integration into my daily activities. I find the tracking system particularly useful as it provides detailed insights into who was the last person to have a key, which is essential for effective management and accountability. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

N/A Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple solution that just works"
5/5
What do you like best about Keycafe?

It makes key management simple. The lockers are dependable, and the app is easy to figure out. We don’t have to worry about lost keys or tracking who has what anymore. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

A few features take some time to dig into, but nothing that’s been a dealbreaker. Review collected by and hosted on G2.com.

Alexandre W.
AW
Alexandre W.
"Autonomous and Fast for Key Management"
5/5
What do you like best about Keycafe?

I appreciate the autonomy and speed with which clients can retrieve their keys with Keycafe. After sending the codes, the client can arrive at any time and retrieve their keys in one minute. It's great and very efficient. The lockers are easy to install and don't take up much space. Review collected by and hosted on G2.com.

What do you dislike about Keycafe?

Nothing at all Review collected by and hosted on G2.com.