--- title: Keycafe Reviews meta_title: 'Keycafe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 151 reviews by the users' company size, role or industry to find out how Keycafe works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 151 scale: '5' date_modified: '2026-07-12' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Keycafe Reviews **Vendor:** Keycafe **Category:** [ Property Access Management Software](https://www.g2.com/categories/property-access-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 151 ## About Keycafe Keycafe is a physical key management system designed to help businesses streamline their key control processes. Keycafe’s solution is particularly beneficial for industries such as property management, automotive dealerships, and hospitality, where multiple staff members or customers may need access to keys. Keycafe reduces the risk of lost keys and unauthorized access. Real-Time Key Tracking: Every key exchange is logged, giving businesses full visibility into who accessed a key, when, and for what purpose. Remote Key Management: Manage key access and permissions from anywhere, making it easy to provide access to contractors, employees, or tenants without being physically present. Customizable Alerts and Notifications: Receive alerts for key pickups and returns, ensuring you’re always informed of key activity in real time. Keycafe’s key control system improves efficiency by reducing the time spent managing keys, increases accountability by providing an audit trail for all key usage, and enhances security through controlled, traceable access. ## Keycafe Reviews ### 1. KeyCafe - An Innovative Game Changer! **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew H. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Keycafe?** Keycafe is easy to use and the lockboxes have a modern, sleek design. Through cloud-based access control, I can manage access remotely through the Keycafe website. **What do you dislike about Keycafe?** The annual subscription fee can become expensive for large-scale operations with several Keycafe lockbox modules as the subscription is per module. When comparing this company to others, Keycafe was determined to be the best as it has a significant amount of security features (i.e. video recording all key transactions, having the option to use key fobs or QR codes to open the lockboxes rather than a pin code, etc). **What problems is Keycafe solving and how is that benefiting you?** Keycafe has provided an easy solution to allow users in my organization to pickup and drop off keys. ### 2. Effortless Key Management Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanni G. | Back office, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Keycafe?** the product is easy to use and have solved a lot of our problems regarding the management of our keys **What do you dislike about Keycafe?** I don't think there are any negative points **What problems is Keycafe solving and how is that benefiting you?** We can track the keys and it is also easier to storage them ### 3. Helpful Key Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Keycafe?** The easy oversight of keys used in our property. We need to keep track of daily key use and this product helps. The customer support has been helpful too **What do you dislike about Keycafe?** Sometimes larger lanyards and key rings get stuck in the box **What problems is Keycafe solving and how is that benefiting you?** We have not faced problems that need resolving ### 4. Unmatched Key Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Keycafe?** KeyCafe is extremely user friendly, reliable, and supported by a top tier service team. KeyCafe ultimately organized all of our vehicle keys with immediate compliance to key location and security. KeyCafe is the ultimate in key management with strong sturdy and reliable hardware with unmatched remote access features through their state of the art mobile app! Set up and implementation is about 30 mins and you will be up and running immediately. Depending on your plan you are able to effectively organize all keys and users by groups or departments. KeyCafe was easily integrated amongst all three if our offices. If you're not using KeyCafe then your not managing your keys successfully. Schedule a demo today and you wont be disappointed. **What do you dislike about Keycafe?** There are no downsides to Keycafe. They have improved off line key access during power outages or other communications disconnects. Suggestion would be to also provide key fobs that act like air tags when out of the box. Plus they would allow for inventory reconciliation when the wrong key is accidentally selected and the door closed without actually going through the process to leave the key in the box. Otherwise, this is great. **What problems is Keycafe solving and how is that benefiting you?** Keycafe solves accountability and maintains integrity of who is using the key, which is the most important quality for effective key management. It is also solving other key issues like warehouse and backup key management. ### 5. Great service and product **Rating:** 5.0/5.0 stars **Reviewed by:** Lava C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Keycafe?** We have been utilizing Keycafe lockers every day for over 2 years and are extremely pleased with the product, which functions exceptionally well. It has enabled us to optimize our operations and provide an exceptional self-service experience. Additionally, it has resulted in a decrease in labor costs and has extended our operating hours. Setup was straight forward and the integration was made quickly. Their support, when required, has also been very effective and commendable. **What do you dislike about Keycafe?** There has not been any significant downside. **What problems is Keycafe solving and how is that benefiting you?** It allows us to offer an excellent self service to our customers and they can pick up their keys at any time 24/7. ### 6. Very good experience with Keycafe **Rating:** 5.0/5.0 stars **Reviewed by:** MONTPERAL . | RESPONSABLE SERVICES GENERAUX ET FLOTTE VEHICULES, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Keycafe?** beginning of contract with Keycafe in 2022 I have absolutely nothing negative to say, very serious company, very responsive and very professional I recommend!!! **What do you dislike about Keycafe?** everything is perfect I have nothing negative to say everything is positive **What problems is Keycafe solving and how is that benefiting you?** connection issue but resolved in 10 mins so perfect ### 7. Great System! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcel S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2025 **What do you like best about Keycafe?** I use Keycafe for my services Apartment operation for more than a year now and could not be happier. It works like a champ and until now I never had any issues. I used thing like Nuki, this system is a night and day difference. To anyone who has a need for exchanging multiple keys. Look no further. **What do you dislike about Keycafe?** Sometimes I wish the Keyslots to be bit larger if you have multiple keys. But these are nitpicks. I’m really happy. **What problems is Keycafe solving and how is that benefiting you?** Serviced Apartment Operation ### 8. Seamless, Secure, and Stress-Free Key Management **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | Accommodation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Keycafe?** As part of our work with the NHS, we provide temporary accommodation for the loved ones of patients undergoing cancer treatment, as well as long-term doctors and nurses. The Keycafe system has made the process of key collection and drop-off completely seamless and stress-free for everyone using our accommodation. The built-in camera and random allocation of boxes have significantly improved security, giving both our guests and team peace of mind. It’s been a game-changer for our operations, and we highly recommend it! **What do you dislike about Keycafe?** There’s honestly nothing to dislike about Keycafe. It’s been a fantastic solution for us! **What problems is Keycafe solving and how is that benefiting you?** Keycafe is solving several key challenges for us, primarily in the areas of key collection, drop-off, and security. The system has made the entire process seamless and hassle-free for our guests, especially those using our temporary accommodation. With the added benefit of built-in cameras and random box allocation, it has significantly enhanced security, giving both our guests and staff peace of mind. Overall, it's made managing keys much more efficient, reducing stress and improving the overall experience for everyone involved. ### 9. Safety and Accountability **Rating:** 5.0/5.0 stars **Reviewed by:** Joe S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Keycafe?** Since we started using the Keycafe system we have accountability of all our vehicles keys and able to see who takes the vehicle out from our business parking lot. The system was very easy to put together and my employees were able to use the smartboxes rightaway. **What do you dislike about Keycafe?** At this time the only problem we encounter is that some keys are too big and the key box gets stuck. **What problems is Keycafe solving and how is that benefiting you?** None ### 10. Significantly increased key efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler S. | Environmental Health and Safety Officer, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Keycafe?** The remote abilities to allow key access to campus visitors. Also allowed us to help our Police Department meet new standards and reduce the amount of key loss. We are able to track and keep keys from going missing and changing locks. **What do you dislike about Keycafe?** My only complaint is I wish the boxes were just like 1 more inch longer. Which would allow for badges in sleeves or protective covers which can jam the door on occasion. **What problems is Keycafe solving and how is that benefiting you?** Allowing our PD to no longer be over vendor key distribution. Also allows me to remotely give access to vendors with out meeting them at the PD window. ### 11. Great products, great company! **Rating:** 5.0/5.0 stars **Reviewed by:** Simone S. | Owner and CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Keycafe?** Keycafe is not just a great product, its a great team that supports you in every phase, you'll find the best solution for you customer and they offer great formation and post sale experience. I love them. The product is easy to use, solid and my customer is satisfied and use them everyday. **What do you dislike about Keycafe?** there has never been anything negative in my experience **What problems is Keycafe solving and how is that benefiting you?** Keycafe improved security, Key and customer management, remote control of every sensible asset, quality of life improved for me and my und user ### 12. Smooth and needed to keep master keys safe **Rating:** 5.0/5.0 stars **Reviewed by:** Cody Eckel C. | Hotel Chief Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Keycafe?** UI and safety make for smooth transition, app is great. **What do you dislike about Keycafe?** None, it filled a void in our security system **What problems is Keycafe solving and how is that benefiting you?** Master key security and tracking ### 13. Happy with Keycafe **Rating:** 5.0/5.0 stars **Reviewed by:** Autumn S. | Executive Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Keycafe?** We love Keycafe because it makes after-hours key pickup easy and stress-free. Whether it's a resident moving in or a new homeowner closing on their property, it helps create a smooth, seamless experience. **What do you dislike about Keycafe?** Occasionally, a box may get stuck and won’t open, requiring us to contact support to reset the booking code. Thankfully, their support team is responsive and quick to help. **What problems is Keycafe solving and how is that benefiting you?** It allows our clients to pick up keys after hours, streamlining the move in and closing process for our residents and homeowners. ### 14. Keycafe **Rating:** 4.5/5.0 stars **Reviewed by:** Katie K. | Office Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Keycafe?** We’ve been using Keycafe to manage our keys for agents to access/show our managed properties, and it’s been a breeze. The interface is user-friendly, and we’ve been impressed with how easily it integrates into our workflow. The ability to track and control who is checking keys in and out of the office is incredibly convenient. **What do you dislike about Keycafe?** The only downside is that the system restricts main control to just one person, which can be a bit limiting for teams that would benefit from shared access. Despite this, Keycafe is a fantastic service, and we highly recommend it to anyone looking for a reliable and efficient key management solution. **What problems is Keycafe solving and how is that benefiting you?** Is has solved our organization issue with keys we experienced with our previous system. Now we are able to track exactly what keys are in/out of the office and in who's possession. ### 15. Good solution **Rating:** 4.0/5.0 stars **Reviewed by:** Julien R. | Dirigeant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Keycafe?** Keycafe is an extremely convenient solution for key management in our real estate business. Whether for our sales mandates or for properties under rental management, the service allows us to centralize and secure access to keys, while offering great flexibility to stakeholders (real estate agents, craftsmen, tenants, etc.). **What do you dislike about Keycafe?** The main disadvantage of Keycafe is its relatively high cost, particularly regarding the subscription, which can represent a significant budget for a real estate agency managing a large number of keys. Furthermore, it would be more convenient to be able to add multiple administrators within the same organization. **What problems is Keycafe solving and how is that benefiting you?** Our key management is now tracked and secured ### 16. great keybox system **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian L. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2025 **What do you like best about Keycafe?** Really great keybox system! Best feature ever: to open keycafe box via one klick online for guests... glad to have it ;-) **What do you dislike about Keycafe?** nothing all is perfect till now... glad to have **What problems is Keycafe solving and how is that benefiting you?** makes the check-in for my guests easier ### 17. Excellent product....! **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio C. | Direttore, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Keycafe?** Keycafe is an extraordinary solution for those managing accommodations, offices, or any environment where key exchange is a daily activity. Thanks to this service, key management becomes automated, secure, and extremely efficient, significantly reducing the workload of staff and improving the experience of guests or collaborators. **What do you dislike about Keycafe?** For the moment, I haven't found any negative points. **What problems is Keycafe solving and how is that benefiting you?** It avoids extra staff for me and gives me the freedom to manage check-ins and check-outs remotely as well. ### 18. Keycafe Review by Pinellas Park Police Department **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Keycafe?** I've been using Keycafe for a while now and it's been great. The system is really easy to use—dropping off and picking up keys takes less than a minute. I love that I can manage everything from my phone, and it's been super helpful for coordinating with our staff. The customer service has also been solid whenever I had questions. If you need a reliable key exchange solution, I definitely recommend giving Keycafe a try. **What do you dislike about Keycafe?** There has been no dislikes about the system since we have been using it. **What problems is Keycafe solving and how is that benefiting you?** Managing the numerous keys that our agency uses. ### 19. Keycafe has made the process of handing over keys much easier for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Keycafe?** The system works smoothly, reliably, and without complications. **What do you dislike about Keycafe?** The only minor downside is that the mobile app could be a little faster at times, but overall it works very well. **What problems is Keycafe solving and how is that benefiting you?** handover of keys ### 20. Amazing Experience with Key Cafe **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan G. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Keycafe?** Keycafe is a game-changer for seamless and secure key management. The smart lockers and mobile app make access easy, with real-time notifications ensuring full visibility. The ability to grant and track key access remotely is a huge plus for businesses and property managers. It’s a reliable, efficient, and hassle-free solution that simplifies key exchanges and saves time. Highly recommend! **What do you dislike about Keycafe?** There is no cloud to store videos on the app **What problems is Keycafe solving and how is that benefiting you?** Key management for parking lot ### 21. KeyCafe is very helpful in key management of CozySuites **Rating:** 5.0/5.0 stars **Reviewed by:** Cozy S. | Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Keycafe?** Keycafe saves significant time, cost and stress in managing keys. The customer support team are easy to be contacted. We use this software everyday when handling our checking in guests. Very easy to integrate to guesty and can easily be implemented with other system. **What do you dislike about Keycafe?** Sometimes key fobs suddenly are not scanning, despite working previously. It was a hassle to reprogram or request for replacement. **What problems is Keycafe solving and how is that benefiting you?** Contactless entries by our guest. We just give them their code via check in instruction before the scheduled CI Time. No need to walkthru the guest on their check in. ### 22. A positive experience sharing our vehicles **Rating:** 4.5/5.0 stars **Reviewed by:** Eric S. | Project manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Keycafe?** Simple and intuitive system for the management of our shared pool of vehicles (public institution). Accessible for various kind of requirements and reliable for follow-up of user’s activities. Quick and very professional online support from Keycafe whenever needed. **What do you dislike about Keycafe?** Functionalities might be added in future such as badges’ connectivity to ensure that they are well inside de box. **What problems is Keycafe solving and how is that benefiting you?** First steps for installation and utilization Quick and very professionalsupport from Keycafe whenever needed. Thanks ### 23. Keycafe Review - Key Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas P. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Keycafe?** Keycafe makes our key management effortless, secure and user friendly. **What do you dislike about Keycafe?** We have no cons with the system, it works perfectly! **What problems is Keycafe solving and how is that benefiting you?** Keycafe is managing our keys for our catering company. We have 7 vehicles and it allows staff to effortless sign in and out keys. We use to have problems with staff taking keys home and not knowing who has them. The system can in seconds tell us who signed the key out! ### 24. Using KeyCafe saves time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Neil M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Keycafe?** With Keycafe we are able to office our of hours key collection for our customers, this saves us time and money and helps streamline our activities. Customer support is very good. **What do you dislike about Keycafe?** Only good things to say about this product **What problems is Keycafe solving and how is that benefiting you?** Keycafe solves out of hours key collection and return ### 25. Keycafe // Reliable and responsive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Keycafe?** Keycafe is a system offering great reliability and significant traceability in our daily operations. On the other hand, the customer service is very responsive. **What do you dislike about Keycafe?** We do not use all the features related to short-term stays, but would like to see other features more suited to our structure. **What problems is Keycafe solving and how is that benefiting you?** Keycafe allows you to secure and track the storage and exchange of keys. ### 26. Keycafe is the way to go **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Keycafe?** Installation, setup and user friendly appliance. They're customer support is always spot on. **What do you dislike about Keycafe?** We didn't have any issues with the installation or use of this product. **What problems is Keycafe solving and how is that benefiting you?** Ability to move manual key away from associates and allow staff greater flexibility ### 27. Perfect product for our activity **Rating:** 5.0/5.0 stars **Reviewed by:** Hôtes e. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Keycafe?** Ease of use and the product itself **What do you dislike about Keycafe?** Some internet disconnections but offline or troubleshooting solutions exist. **What problems is Keycafe solving and how is that benefiting you?** Key handover 24/7 with autonomy and ease. ### 28. Perfect Key System **Rating:** 5.0/5.0 stars **Reviewed by:** Ted G. | Fleet Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Keycafe?** Price and Ease of Use, Mobile acess is a plus, that we were not looking for but somthing we use daily. **What do you dislike about Keycafe?** The lead time to recieve the keycafe system. Supply chain was slow but ordered 5 new boxes and recieved them in 4 days. **What problems is Keycafe solving and how is that benefiting you?** We have mutiple location with not alot of vehicle oversight at the remote locations. This system let me control access to key with out being on site. ### 29. Great Key Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Gary C. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Keycafe?** User Friendly from the administration side to the team member use. **What do you dislike about Keycafe?** Bins could be slightly larger to accommodate keys such as Engineers set. **What problems is Keycafe solving and how is that benefiting you?** Key management and ensuring secure space. ### 30. Professional and friendly customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Dan J. | Rental Manager., Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Keycafe?** Simple interface for clients andd very easy to use install,setup and great customer service. **What do you dislike about Keycafe?** I can not say i have any at this moment. **What problems is Keycafe solving and how is that benefiting you?** Being able to offer late check-in to our customers ### 31. Keycafe for Hospitality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Keycafe?** It is easy to use for myself, my staff and our guests. Keycafe team is very helpful and responsive. It was easy to install and get started, and the settings can be customized to our preferences. **What do you dislike about Keycafe?** No downsides yet, we've benn using it a few months and are buying a unit for our second location. **What problems is Keycafe solving and how is that benefiting you?** Staffing issues, particularly after hours. ### 32. Great Solution for Hotel Key Control **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Keycafe?** Keycafe intuitive interface makes it easy to use for a broad audience especially in our case for a hotel associate team. Our property was online and using the system, less than a day after the equipment arrived on property. Customer service and technical support has been on point and attentive. Not only with response to technical issues, but multiple follow-up to ensure product success. The setup cost and ongoing expense are very competitive when compared to other available options and a main reason Keycafe drew our attention when considering a key management system. **What do you dislike about Keycafe?** We initially had issues with network connectivity, but our IT team worked with Keycafe to resolve issue in a couple of hours. Given the size of some our key rings in a hotel environment, the bay size on the key café can be challenging to fit certain department keys. We have had to be creative with key sets for our maintenance team. **What problems is Keycafe solving and how is that benefiting you?** Hotel key control and tracking. Keycafe allows us to provide every user with a unique access code and designated bays for each key set along with report tracking and notification of unreturned keys. It fit all of the needs we wanted in a key tracking system ### 33. Completely Satisfied! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim B. | Facility Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Keycafe?** It works exactly as described, easy to set up initially, and easy to add users. Love the ability to see history and activity on each key. **What do you dislike about Keycafe?** We experienced on small problem with one of the key boxes, but it was resolved via a warranty exchange. **What problems is Keycafe solving and how is that benefiting you?** Gives many users access to the keys that they need and gives us the ability to control and track key activity. ### 34. KeyCafe is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Rory S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Keycafe?** KeyCafe has been a huge help with managing keys for our fleet of news vehicles. It's so simple! Crews can quickly and easily check vehicles in and out and we're able to quickly locate who has a key when one is missing. And, the space in the cubbies for the keys is great because the vehicle key fobs aren't smashed like in some other systems we looked at. **What do you dislike about Keycafe?** I'd like to have multiple administrators in the Lite pricing plan. **What problems is Keycafe solving and how is that benefiting you?** We are able to better manage our fleet of vehicles and who has been driving. It also has been helpful in identifying employees who didn't return the vehicles full of fuel. ### 35. Great Key Storage System! **Rating:** 5.0/5.0 stars **Reviewed by:** Connie D. | Executive Assistant and Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Keycafe?** I do like the tracking and history of the vehicle and office keys and cards within the system. It helps keep them secure as well as keep the employees accountable for the keys they check out. **What do you dislike about Keycafe?** The offline codes were a bit difficult to locate when we had a internet/wifi outage, but once you get trained on it, it gets easier! **What problems is Keycafe solving and how is that benefiting you?** The losing of vehicle keys have decreased significantly now that there is accountability and one safe place to store all keys necessary for our business. ### 36. Amazing Product and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Keycafe?** A smooth and painless sales process to understand the product. Great value and a great tool to improve security, audit and tracking of keys in our Hotel. Simple to set up and use. After sales support has also been very good **What do you dislike about Keycafe?** There wes no issues throughout the process **What problems is Keycafe solving and how is that benefiting you?** Larger key boxes ### 37. Keycafe **Rating:** 5.0/5.0 stars **Reviewed by:** Chad S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Keycafe?** Easy of back end management it's very simple. **What do you dislike about Keycafe?** User's not using it correctly causes issues. **What problems is Keycafe solving and how is that benefiting you?** We operate a virtual hotel operation and Keycafe has changed the way we mange our keys as a very reasonable rate. ### 38. Most Definitely Would Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Pawel K. | Fleet Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Keycafe?** Quick access to the keys, traceability, system notifications and history of key management. All available features are good, quick access to the portal adn in emergency, you can remotely help the user to access the keys without any worry of getting stuck. **What do you dislike about Keycafe?** I like everything about the system, but the only thing that I can think off is to upgrade boxes with key door sensors so that if they update, key in or out, ones you close the door, key either checks out, or checks in :) Just a suggestion for future development. **What problems is Keycafe solving and how is that benefiting you?** 24 hour key management system with secure lock box that is allowing easy and efficient key check in and out process. ### 39. Great product for the investment **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Area General Manager - Residence Inn & Embassy Suites Charleston Airport Hotel & Convention Center, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Keycafe?** Flexibility and ability for quick startup. **What do you dislike about Keycafe?** Only two admins; keys system does not alert when key gets stuck. **What problems is Keycafe solving and how is that benefiting you?** Key controls moving from an analog and hard key system. Allows for the team to gain access and put keys away easily. ### 40. efficient key management system **Rating:** 5.0/5.0 stars **Reviewed by:** Florence J. | Directrice, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Keycafe?** reactive, competent, and friendly team system that helps us a lot in key management to recommend **What do you dislike about Keycafe?** Nothing negative everything works well excellent product **What problems is Keycafe solving and how is that benefiting you?** key traceability no time wasted ### 41. Awesome key management log **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Keycafe?** No wasted time dealing with keys, every key removed gets a notification by email with name. **What do you dislike about Keycafe?** It's easy to use, I have not found anything that did not make sense yet. **What problems is Keycafe solving and how is that benefiting you?** With key cafe problem solving all paperwork and filing and organizing key tracking. Also solving issue of losing keys, this is a huge security when it comes to liability. ### 42. Perfect for a Construction Company & Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dalton S. | Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Keycafe?** It is easy to identify the last person to check out the keys, figure out where keys are at (if you have multiple offices), and the system is easy to navigate. **What do you dislike about Keycafe?** Nothing really. It has increased efficiency at finding who the last person with a vehicle was. **What problems is Keycafe solving and how is that benefiting you?** We've stopped losing keys as the employees are now responsible for checking them in and out rather than hanging them on a board. The ROI has been great because not only do you stop paying for new fobs, but the opportunity cost of waiting to use that vehicle is gone. ### 43. A very good Product with Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Keycafe?** The ease with which you set up keys and, the alerts you receive when keys have been picked up. Also the mobile application is very helpful **What do you dislike about Keycafe?** The fact that users will open the doors and not remove the keys. This can be easily fixed though **What problems is Keycafe solving and how is that benefiting you?** We had a hard time managing our keys and who had what set. This has now all been resolved and we are looking to expand this ### 44. Keycafé for my concierge service **Rating:** 5.0/5.0 stars **Reviewed by:** Lola C. | Dirigeante, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Keycafe?** I use Keycafé for my concierge service and I am completely satisfied with the service! Very practical solution, easy to use, responsive and attentive staff. I have never had a problem! **What do you dislike about Keycafe?** Honestly, nothing. I am satisfied with the entire solution for the moment. **What problems is Keycafe solving and how is that benefiting you?** Thanks to Keycafé, I no longer have to put mobile key boxes on the street. They are also prohibited by the Nice metropolis. So the Keycafé box is at the concierge agency, and travelers come to collect their keys independently. ### 45. Seamless Process **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha S. | Assistant Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Keycafe?** KeyCafe is a very user friendly product and the entire set up process was seamless! **What do you dislike about Keycafe?** I wish they made a box smaller than 10, but no other notes! **What problems is Keycafe solving and how is that benefiting you?** Not having to be onsite for key exchange/ being way more secure than a lock box. ### 46. This product is an excellent way to manage shared keys! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Keycafe?** KeyCafe allows us to use codes at the console, a phone app, or a website browser to check out keys. This really simplifies things for all of us--we use the KeyCafe box quite frequently. Initial product set up was clean and easy. It is easy to add people to use the tool, change key access, and troubleshoot. Managers such as myself can determine who has keys checked out. One time I had a key showing checked out but it was actually inside the box due to a technician mistake. I was able to get help very quickly to correct the issue and gain access to the key again (under 10 minutes). The help documenation online is well written and easy to follow. I highly recommend this product and the support is fantastic! **What do you dislike about Keycafe?** This is really minor because it happens with all phone apps out there but I did recently have an issue where I could not check out keys from the phone app and had to use my code instead. The app would spin and spin on the request and never allow checking out of keys. Deleting & reinstalling the app fixed the issue in minutes. Overall this was a minor hiccup. **What problems is Keycafe solving and how is that benefiting you?** The main problem is access to rooms. We want to log who is going in and out of said rooms. With the KeyCafe we can monitor who is using keys to get into limited access spaces. It also solves the issue of staff not wanting to carry a huge set of heavy keys that can be lost. This way, with centralized KeyCafe access, they use keys one at a time when needed. If a key is lost, it is a smaller issue to deal with compared with a full ring of keys! When people are on vacation or out sick, everyone with access to the key can check it out and use it. ### 47. Keycafe is a MUST! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy A. | Sr. Assistant Property Manager , Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Keycafe?** I love that it is easy to use and I love the design. I love the remote open feature if someone needs access to a key and I am not in the building I can send an open request to the key cafe and all the person has to do is press the button on the touch screen and it will open for them. I also love the camera that collects live video and audio when interacting with the key cafe box. **What do you dislike about Keycafe?** I can't think of anything that I don't like about Keycafe **What problems is Keycafe solving and how is that benefiting you?** Key management and having to be on site if a key is needed. I can be remote and give people access to what they need. ### 48. Very positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Silvia D. | Facilities Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Keycafe?** Our experience with Keycafe over a one-year period has been very positive. The badge system coupled with the online platform has allowed us to optimize the tracking of our keys. It is a particularly useful tool for coordinating a large team and ensuring good traceability. **What do you dislike about Keycafe?** For the moment, we haven't identified any weak points, we are satisfied with the experience. **What problems is Keycafe solving and how is that benefiting you?** We are managing the keys of a big campus, we now have the visibility that we did not have before. ### 49. GREAT SOLUTION KEYCAFE **Rating:** 5.0/5.0 stars **Reviewed by:** Luis F. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Keycafe?** We have been using Keycafe for several years to manage almost 100% of our check-ins, and our experience is extremely positive. This solution has allowed us to save a lot of time, simplify our operational management, and offer our guests the flexibility of an autonomous and hassle-free check-in. The feedback from guests is excellent, and we can only highly recommend Keycafe to all professionals looking to optimize their rental management. **What do you dislike about Keycafe?** Price of the machine to buy several for different places **What problems is Keycafe solving and how is that benefiting you?** Make the check-in process much simpler. ### 50. KeyCafe is Great and Feels High Tech **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Keycafe?** The thing that I like most about the KeyCafe is how easy it has been to get set up and going at my organization. The team at Keycafe did great in helping prepare me for what I needed, it was easy to train others how to use it, and it has worked exactly how we envisioned it. It feels like such a high-tech product, yet it functions very simply. **What do you dislike about Keycafe?** The biggest downside of using the KeyCafe is the potential for things to go wrong. For example, if our internet went out we could no longer get our keys. Luckily, there are features like offline codes in case anything like that were to happen. **What problems is Keycafe solving and how is that benefiting you?** We have roughly 20 vans in our fleet that are used every day. This has helped us streamline our key management system a lot. We now can grab keys more easily than before, we can always keep track of who has what keys and when they grabbed them. It has helped make the process easier for all parties involved. - [View Keycafe pricing details and edition comparison](https://www.g2.com/products/keycafe/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+19%3A04%3A48+-0500&secure%5Bsession_id%5D=6c58bbf4-739b-4b99-93cb-78392494af53&secure%5Btoken%5D=ee7a0635af88f3713a457c61b670556a3ef1f142d13269a33cfd060f41591a46&format=llm_user) ## Keycafe Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Booking.com for Business](https://www.g2.com/products/booking-com-for-business/reviews) - [BOUK PMS](https://www.g2.com/products/bouk-pms/reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) - [Fleetio](https://www.g2.com/products/fleetio/reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - [Hostaway](https://www.g2.com/products/hostaway/reviews) - [Mews](https://www.g2.com/products/mews/reviews) - [Rentanium](https://www.g2.com/products/rentanium/reviews) - [Renthub](https://www.g2.com/products/renthub/reviews) - [res:harmonics](https://www.g2.com/products/res-harmonics/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Keycafe Features **Guest Access & Authentication - Property Access Management ** - Mobile Keys - Contactless Registration - QR Code Entry - Guest Verification **Lock & Key Management - Property Access Management ** - Key Locker - Smart Lock Integration - Audit Logs **Operations & Staff Workflow - Property Access Management ** - Maintenance & Work Orders - Guest Messaging - Incident Reporting ## Top Keycafe Alternatives - [Swiftlane](https://www.g2.com/products/swiftlane/reviews) - 4.5/5.0 (37 reviews) - [KeyNest Lockers](https://www.g2.com/products/keynest-lockers/reviews) - 4.9/5.0 (19 reviews) - [HandyTrac](https://www.g2.com/products/handytrac/reviews) - 4.7/5.0 (10 reviews)