--- title: Key Survey Reviews meta_title: 'Key Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how Key Survey works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 26 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Key Survey Reviews **Vendor:** FORM **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 26 ## About Key Survey Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record. Visualize and share survey data in real-time with dashboards that organize responses, spotlight trends, and highlight areas of improvement for more engaging employee feedback, stronger market research, and improved customer satisfaction. ## Key Survey Reviews ### 1. Very satisfied with Keysurvey & tools **Rating:** 4.0/5.0 stars **Reviewed by:** Sehar J. | Marketing consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Key Survey?** I like how easy it is to make a survey, don't need much info on how to work the website. I like how easy it is in interpret the data as well. Makes for one of the best sites that is useful to the health care field as well! **What do you dislike about Key Survey?** I wish it was easier to change thinks within a survey, make it easier for people to navigate sometimes. Also which it had the anonymous feature for confidential types. **What problems is Key Survey solving and how is that benefiting you?** Keysurvey is helping us solve issues within staff. When we construct a surgery on there we are able to get the most honest feedback from our employees and collaborate to solve problems by sharing information with one another ### 2. A very user-friendly portal with few improvements needed **Rating:** 3.5/5.0 stars **Reviewed by:** Harshvardhan S. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Key Survey?** The user-friendly tools and customer support are the key aspects that separate this website from the other tools in the market. The availability of a variety of tools makes it very useful in conducting complicated surveys. **What do you dislike about Key Survey?** The interface of the website can be improvised in a few ways. Also, the website is not recommended when dealing with a lot of data as the process gets very slow. Lastly, the value for money of KeySurvey is a bit on the higher end when compared to the competitors. **What problems is Key Survey solving and how is that benefiting you?** KeySurvey helps in analyzing the survey data and interpreting the data with a lot of effective tools. Apart from that, the visual representation and designs offered are very beneficial during the client meeting as the comprehensiveness of the data is increased. ### 3. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Richard H. | Naval Aviator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2022 **What do you like best about Key Survey?** I like how easy it is to set up questions and construct a survey. The way that the data from the surveys is also easy to interpret and use. It makes it is to implement it in to new projects. **What do you dislike about Key Survey?** I wish it had an easier way to reattack a survey that was just issued to the same people. It is often important to survey the same group of people with slightly different questions and that would be a go feature. **Recommendations to others considering Key Survey:** Incorporate some features that allow for data extirpation **What problems is Key Survey solving and how is that benefiting you?** This program allows for an easy way for us to collorbate and share information formt he surveys that we have issued. Then use that data in future surveys. It really allows us to work better as a team with our surveys. ### 4. Nice Survey Software **Rating:** 3.5/5.0 stars **Reviewed by:** Harshita N. | Software Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Key Survey?** user interface and the portal to create customer survey is easy and simple **What do you dislike about Key Survey?** cannot link the survey portal to your official email id **What problems is Key Survey solving and how is that benefiting you?** getting customer feedback and info about your performance very useful to learn and know how you doing in market ### 5. Perfect way to track your clients experience! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Key Survey?** I think KeySurvey is really easy to use and manipulate even if you are new! **What do you dislike about Key Survey?** I have not found anything I dislike yet! **Recommendations to others considering Key Survey:** Try it, you won't regret it! **What problems is Key Survey solving and how is that benefiting you?** Looking to see why clients did not choose our company post-quotation and if they did choose us, what did they like most and least. ### 6. Streamlines creating and customizing surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2019 **What do you like best about Key Survey?** There are many different options for questions and for responses, allowing you to mix and match as needed. You can do multiple choice, lists, drop down, short answer, comments, etc. You also have the ability to require a minimum or maximum number of items selected it answered. **What do you dislike about Key Survey?** With lots of options and customization, there is a definite learning curve. Figuring out the software was easy enough for me, but I was not surprised other co-workers struggled to find the selections they we're looking for. **Recommendations to others considering Key Survey:** It's very versatile and can meet your needs, though it has a small learning curve **What problems is Key Survey solving and how is that benefiting you?** I use KeySurvey mostly as a means to sign up for events. Many times, RSVPs are not enough and you need more information and preferences filled out to accommodate everyone. This has allowed us to better host trainings and events. ### 7. Better than Qualtrics **Rating:** 3.5/5.0 stars **Reviewed by:** Scott A. | Sr. Inside sales , Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2019 **What do you like best about Key Survey?** The software works and rewards you when you are done. **What do you dislike about Key Survey?** Time consuming to implement. That everyone uses this. **Recommendations to others considering Key Survey:** cost effective and if you need to get feedback this is the key. **What problems is Key Survey solving and how is that benefiting you?** Spreading the word to employees about how great this is. ### 8. Keysurvey World App **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Key Survey?** Good administrative controls. Easy-to-use task delegation user interface. **What do you dislike about Key Survey?** Disjointed user interface. Powerful plug-in system, but it needs more explanation. **Recommendations to others considering Key Survey:** Try it its a great program **What problems is Key Survey solving and how is that benefiting you?** Online survey tool WorldApp KeySurvey is a highly capable and flexible system and is set up for enterprises that need administrative controls and security. - [View Key Survey pricing details and edition comparison](https://www.g2.com/products/key-survey/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+23%3A16%3A19+-0500&secure%5Bsession_id%5D=c075917e-d516-484a-b08b-3dec8345d72e&secure%5Btoken%5D=ea0f336ee92b488cb669d634320b5d7cc4a458bb54d93a20612ed46ee802c951&format=llm_user) ## Key Survey Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Key Survey Alternatives - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) - 4.4/5.0 (462 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,554 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,662 reviews)