Andrew K.
AK
Andrew K.
CTO
Media Production
Small-Business (50 or fewer emp.)
"Great tech, powerful API, real partner"
5/5
What do you like best about Kevel?

We've been able to leap ahead using their API for audio podcast advertising. It has all the features to accomplish everything we've needed to do, has been stable, and easy for our tech team to integrate and use. As a partner, they have been good about support, figuring out how to do new things, and working with us as our business grows. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

Honestly, we've had very few problems. We are trying to do VAST integration now, and I wish they supported the latest version of the spec, or had better docs and support for this, but it's a less used feature. For our podcast use, and doing a heavy load of server-to-server calls, we do sometimes see performance slow downs in API responses, but they are occasional, and not difficult to work around. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Enterprise (> 1000 emp.)
"First ad serving platform I have worked with - 100% supported me in my needs!"
4.5/5
What do you like best about Kevel?

Best support team with easy to understand training (they worked with me at my very beginner ad ops knowledge and ensured I understood how to best use the platform for my needs). UX is very straightforward, again perfect for an ops newbie. The support team even created a Slack channel to ensure streamline conversations. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

I would have liked more capabilities on the creative level when setting up campaigns. Also, our company is based in Singapore, so it would have been ideal to be able to set up campaigns in a time zone besides GMT. Our reporting would need to be manually adjusted to ensure that the right metrics showed up for the right days. Review collected by and hosted on G2.com.

KL
Kristyn L.
Director Of Advertising Operations
Small-Business (50 or fewer emp.)
"Customizable Tech Solutions With Unparalleled Customer Support "
5/5
What do you like best about Kevel?

Having a small team we are limited with our resources, AdZerk support is exceptional - with quick turnaround technical support I can resolve tagging and structural issues within 24-48 hours. This is extremely important to us and makes a huge difference with our day to day workflow. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

Hard to pinpoint a dislike at the moment - AdZerk satisfies our operational needs and is constantly making enhancements, continue doing what you do! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great ad serving partner"
5/5
What do you like best about Kevel?

Adzerk has been a reliable and trusting partner to us for over 2 years - they were incredibly hands on with our implementation and have partnered with us to build products that meet our needs. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

They're an incredibly lean company. This has it's pros and cons - on the plus side, we know their team members well at this point. The con is that they aren't always able to move as quickly. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Robust Feature Set & Great Support."
4.5/5
What do you like best about Kevel?

The adzerk API is a really great product. It allows for full customizations of different ad experiences that interact with your customers in a number of different ways. Targeting features, userdb, campaign building and support are all top notch and I would certainly recommend them for people who are looking to be really hands on with their product. What sets adzerk apart is the ability to make something custom and not be pigeoned into a single ad unit type or placement. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

Docs can sometimes be a bit outdated, however support usually clears up many of our questions. Most feature requests we ask for are outside the normal SOW for most display advertisers but the team usually works with us to find a solution or workaround. Review collected by and hosted on G2.com.

Verified User in Newspapers
AN
Verified User in Newspapers
Small-Business (50 or fewer emp.)
"Easy to use, great customer service"
5/5
What do you like best about Kevel?

Adzerk has always been really easy to use for our business. Developers that we work with often comment about how easy Adzerk is to set up to serve ads onto our website.

It meets all our needs perfectly but there is so much more Adzerk can do than what we do with it.

The customer service is great, I always get an answer back to a question within 24 hours. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

Sometimes I find the help documents a bit hard to follow, not really being very tech minded myself. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Great fit for our company"
4.5/5
What do you like best about Kevel?

Adzerk is a small and agile company that has worked to make the ad serving process as simple as possible. The support team has always been quick to respond and patient with figuring out solutions. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

The cost has become a bit prohibitive for us since we do not use a lot of the features Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Suite of Ad APIs to build on"
4.5/5
What do you like best about Kevel?

Adzerk's APIs provides the most flexibility compared to other ad servers and is a great starting point to build on top of. Their support team is also exceptional. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

The self serve UI could use a lot of improvement and is hard to use for nontechnical users. Review collected by and hosted on G2.com.

PG
Pablo G.
Mid-Market (51-1000 emp.)
"Great Partner"
5/5
What do you like best about Kevel?

Their Customer Service is really stellar, both when it comes to working with us not just to provide information about their features but really to come together and brainstorm solutions to our problems together. They've also added some features into their product roadmap for us and the whole team is super responsive to our questions.

Their documentation is also very accessible and being an API first company makes it very easy to customize their offering to our specific needs and build our own UI around it. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

Adtech is a huge space and it is understandable that you won't find all the features you would like already on Adzerk's feature set, so that would be the only gripe, sometimes you need to wait until the new development catches up. Nothing major. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Customer service is 👍"
5/5
What do you like best about Kevel?

Great customer service! Jacob is always willing to help me out with any questions or issues I have. They’ve been really good for being able to serve ads on multiple sites in our network. Review collected by and hosted on G2.com.

What do you dislike about Kevel?

Everything seems to be good and there’s not really anything to dislike. Sometimes I wish their help articles were a little bit easier for me to understand but if I’m not able to figure something out I know I can rely on support to help me. Review collected by and hosted on G2.com.