Alvin L.
AL
Alvin L.
CEO / Founder
Small-Business (50 or fewer emp.)
"Fast Scaling Startup Nails Healthcare Automations"
5/5
What do you like best about Keragon?

Keragon successfully recreates a similar UI/UX and workflow to other top automation platforms like Zapier and IFTTT. The key difference is that it's one of the few that is HIPAA compliant across a wide range of tools. The team there has done a great job prioritizing the right features. As an automations consultant, I'm able to create the majority of the workflows I need, and find reasonable workarounds (such as using webhooks) to create the rest of them. Review collected by and hosted on G2.com.

What do you dislike about Keragon?

Keragon is a newer product, so quality of life features that I take for granted from platforms like Zapier and IFTTT aren't fully implemented yet. That being said, the team is responsive and implementation of new features and endpoints has fast turnarounds, such as the "duplicate action" feature which was added within a month of me mentioning it to the team. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Dynamic Functionality, Flexible Plans, Personable Support"
5/5
What do you like best about Keragon?

As a newer player in the field, Keragon has been remarkably responsive to needs for support and customer recommendations for development. Review collected by and hosted on G2.com.

What do you dislike about Keragon?

There are some limitations for the specific use cases for our company such as only being able to use JSON connection with Cognito in only one automation flow rather than multiple. Review collected by and hosted on G2.com.

KB
Kevin B.
Owner
Small-Business (50 or fewer emp.)
"Keragon is like Zapier for your health care business - only WAY better"
5/5
What do you like best about Keragon?

Keragon's support is next level. They take the time to build the connectors and really think through everything with us in a considerate, professional way. Review collected by and hosted on G2.com.

What do you dislike about Keragon?

Nothing really. We chose our 2.0 tech stack based on software services that play nice with Keragon, and that was a really good idea. Every software has its pros and cons, but with Keragon we can customize the software to work better for our business. I feel excited because we now can constantly incrementally improve our operations, and Keragon is the behind the scenes driver of that growth! Review collected by and hosted on G2.com.

Sarah L.
SL
Sarah L.
Owner
Small-Business (50 or fewer emp.)
"Huge time saver and money saver"
5/5
What do you like best about Keragon?

It's a HIPAA-compliant version of zapier, great customer service, they have added every integration I've asked for Review collected by and hosted on G2.com.

What do you dislike about Keragon?

Sometimes it's difficult to figure out on my own but Joseph, the customer support guy, is great and gets on calls with me to troubleshoot. Review collected by and hosted on G2.com.

MC
Melissa C.
Executive Director
Small-Business (50 or fewer emp.)
"Highly effective for our clinic"
5/5
What do you like best about Keragon?

Keragon has been game changing for us. It allows us to automate our intake process to a level I didn't think was even possible! Review collected by and hosted on G2.com.

What do you dislike about Keragon?

So far we have been pleased with the software and do not have any dislikes. Review collected by and hosted on G2.com.

Lesley V.
LV
Lesley V.
CEO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"HIPAA compliant, and better alternative to Zapier"
5/5
What do you like best about Keragon?

Keragon is great, but the support is even better. Support is incredibly fast, and you can jump on screen shares for help when needed—this is unheard of. I would highly recommend Keragon for any healthcare organization, big or small, that is looking to connect their systems and automate their workflows using a very intuitive yet super powerful solution. Review collected by and hosted on G2.com.

What do you dislike about Keragon?

I can't think of anything I dislike. In the very beginning, I had some issues getting my connections to work, as they required additional credentials from third-party applications, and the documentation in Keragon wasn't very clear. However, the support team at Keragon updated their documentation the very same day, and I was able to breeze through it. Again, this is unheard of. Review collected by and hosted on G2.com.

ZN
Zazi N.
Founder and lead physician
Small-Business (50 or fewer emp.)
"Great experience. Efficient product. Great customer service."
5/5
What do you like best about Keragon?

Great experience. Efficient and helpful product. Ease of implementation and integration. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about Keragon?

I liked everything about keragon. had a seamless provess Review collected by and hosted on G2.com.

Eric D.
ED
Eric D.
Franchisee | Greenville, SC
Small-Business (50 or fewer emp.)
"HIPAA Compliant Zapier & More!"
5/5
What do you like best about Keragon?

I like how easy it is to build complex EMR integrations with Aesthetix CRM. Using the Keragon connectors, we have now integrated multiple EMRs, including ModMed. We are excited about the future of building HIPAA-compliant integrations for our customers with Keragon. Review collected by and hosted on G2.com.

What do you dislike about Keragon?

The biggest thing is having to use different custom data actions sometimes to work with these complicated EMR APIs. It requires our team to rely on the Keragon support team too much, as we are not as experienced with writing those actions. Review collected by and hosted on G2.com.