We’re glad to hear that you value Kentico’s all-in-one approach and modular flexibility—it’s exactly what we aim for in empowering teams to build tailored digital experiences efficiently.

We also appreciate your feedback on documentation and the upgrade process. While we continue to enhance our official documentation (docs.kentico.com), we encourage you to leverage the Kentico Community and DevNet Q&A for deeper customization topics, where both product experts and developers share real-world solutions.

Regarding major upgrades, you're absolutely right—they do require planning. To support smoother transitions, we recommend exploring our Upgrade Toolkit and consulting our support team for tailored guidance.

You're right that having downloadable reports and more robust options would enhance usability for business users. We’ve shared this insight with our product team for consideration in future updates. In the meantime, for more advanced reporting needs, we recommend integrating Kentico with external analytics tools or exploring custom report development using our Reporting app. If you'd like support setting this up, our team is here 24/7 to help.

We’re really glad to hear that you appreciate Kentico’s intuitive backend, excellent ease of use for both editors and clients, and how smooth the initial setup is. It’s great to know that these aspects are helping you manage day‑to‑day activities and train your users effectively — that’s exactly the experience we strive to deliver. We also appreciate your honest feedback regarding email capabilities. We understand how important robust email tools are for marketing and communications. The team has been actively enhancing the email channel — including improvements to the Email Builder, richer email personalization features, and ongoing refinements driven by user feedback. If you’re interested in what's coming next, we recommend checking out the Kentico roadmap, where you can track upcoming enhancements and planned improvements across the platform

It’s great to hear Kentico is empowering your small team to manage a robust site with ease. You’re absolutely right—successful setup makes all the difference. That’s why we always recommend working with a certified implementation partner to unlock the platform’s full potential. Appreciate you being part of the Kentico community!

Thanks for highlighting the value of having a reliable, supported CMS. You're absolutely right—having a vendor-backed platform like Kentico makes a big difference for agencies managing client needs around the clock.

As for the lighter widget set, it's a conscious shift toward purposeful tools over bloat. With Xperience by Kentico, you can build exactly what you need, keeping the editing experience clean and focused.

We understand your frustration with the transition to Xperience by Kentico. The shift from Kentico 13 to Xperience was a deliberate move to retire aging technology and create a future-proof platform built on modern standards like .NET Core and React. While this means some familiar features like Custom Table Data are no longer present, we've enhanced other capabilities—such as content items and custom object types—to offer greater flexibility, scalability, and multichannel content delivery. We know change can be challenging, especially when it requires reworking customizations, but our goal was to create a streamlined experience for marketers and developers alike in today’s fast-evolving digital landscape.

To support this transition, we offer the Xperience by Kentico Migration Toolkit, including the Kentico Migration Tool, which is regularly updated based on customer feedback. We also provide detailed documentation, open-source code samples, and training resources to help developers adapt efficiently. While Xperience doesn’t mirror all legacy features, it introduces a host of new ones focused on content reuse, personalization, AI-assisted marketing, and cross-channel engagement. We're committed to helping our customers succeed and appreciate all feedback as it helps us evolve the product to meet your needs.

Thank you for your insightful review! It's great to hear how Kentico’s flexibility and built-in tools are helping you deliver complex, multilingual projects more efficiently. We understand that advanced features and upgrades can add complexity, especially for smaller initiatives. Your feedback is appreciated and helps us continue improving documentation and upgrade processes to better support teams like yours.

We're glad to hear that Kentico is helping you and other marketers access tools that make building and managing websites easier. That’s exactly what we aim for—empowering users without needing to rely heavily on developers.

You mentioned the learning curve, and that's a fair point. While Kentico offers a lot of flexibility and power, we know it can take time to get comfortable. If you haven’t already, we recommend checking out our learning portal

and the Kentico Community

—they're great resources to shorten that curve and connect with others facing the same challenges.

We’re glad to hear you’ve found Kentico’s interface and features intuitive—it’s great to know it’s helping you get up and running quickly.

Regarding the asset subcategories, we understand how that initial navigation can feel a bit unintuitive. As you continue working with Kentico, we recommend customizing your folder structure or using media libraries with consistent naming conventions to streamline your workflow.