The closest thing we have to a fast on-ramp is the Business user learning map for editors plus the developer kickstart next steps for the technical team. Paired with the free Kbank demo environment, a new team can get hands-on with a realistic project inside a day or two, which shortens the onboarding window meaningfully.

On the "better out-of-the-box configuration" ask — that's a direct product signal and exactly the kind of feedback that shapes our roadmap. The Kentico Community Q&A is where our product team sees these threads, so if you want to dig into specific admin UI moments that felt overcomplicated, that's where to raise them.

On the feature parity point with previous versions: that's a well-calibrated take, and you're right that constant refreshes are how we're closing the gap. Our feature-by-feature migration strategy guide is worth bookmarking — it shows what's in XbyK now, what's on the roadmap, and what the effort looks like for anything you're considering bringing over from KX13. The changelog is where every refresh lands, and the cadence has been deliberate. If there's a specific KX13 feature you or your clients rely on that still feels missing, the Kentico Community is where those threads get traction with our product team. Roadmap asks posted there get read.

We're especially glad to hear that Kentico’s localization capabilities and content reusability are streamlining your workflows across markets—exactly the kind of scalable, centralized content operations we aim to support.

You bring up a valid point about the domain limitation for multilingual setups. While Kentico does allow for multiple sites and languages, assigning unique domains per language within a single site isn't currently supported out of the box. That said, there are some workarounds using multi-site configurations or custom URL routing that can help align with international SEO strategies. If you'd like guidance on that, our support team is happy to advise based on your setup.

Thank you for sharing your experience! We’re glad you find Kentico’s features valuable. We’ll continue expanding documentation and self-help tools to reduce reliance on external consultations.

Your image upload feedback is actionable, and there's a good news update: Xperience by Kentico supports smart drag-and-drop asset upload directly from widgets — including the Image widget and Rich text widget — without switching to the Content hub tab first. Files still end up stored as reusable assets in the Content hub behind the scenes, but you don't have to leave the editor to put them there. Full details and the list of supported upload zones are in the Manage files in Xperience guide. If your team isn't seeing those zones appear, it's worth checking with your developer or our support — it may just need the right content type configuration.

On native form data export: that's a fair ask. The forms documentation covers the current submission handling, and the Kentico Community Q&A is the right place to raise the export request directly with our product team.

You're absolutely right that there’s a bit of a learning curve, especially around scheduling and some parts of the admin UI. Your suggestions for more tooltips and improved smart search are spot on — those kinds of enhancements make a big difference for day-to-day usability and are areas we’re continuously improving.

Pricing in a platform like ours can feel complex because it mirrors the reality of what you’re building. You’re not buying a fixed product—you’re combining channels, features, and capabilities that can evolve over time. That flexibility is powerful, but it can also make pricing harder to explain upfront.

That’s exactly why we recently introduced a new How to Buy approach. Instead of starting from a blank page, you now have a clearer structure built around a few key building blocks:

- Channels (what you’re running today and tomorrow)

- License tiers (based on your level of sophistication)

- AIRA packages (flexible AI usage you can scale as needed)

- Deployment options (SaaS or private cloud)

For example, AIRA packages let you start with a defined monthly allocation and expand as your needs grow, rather than committing to something rigid from day one . It won’t remove all complexity—because every project is different—but it should make pricing conversations more predictable and easier to structure, especially with clients who want clarity early on.

Thank you for sharing your experience, it’s great to hear how effective Xperience 13 has been for your team, especially in delivering personalized, multi-site experiences with strong marketing capabilities. Regarding your concerns about moving to Xperience by Kentico: while it’s true that the platform introduces a new architecture and some features are still evolving, we want to clarify that on-premise deployment is still supported. Xperience by Kentico is cloud-native by design, but it offers flexible hosting options, including on-premise and self-managed environments, to meet different infrastructure needs. We understand that transitions like this raise important questions, and we’re here to support you. Our roadmap continues to focus on closing feature gaps and improving migration paths. You can stay updated via our Product Roadmap or connect with our team or your Kentico partner to explore the best path forward based on your specific setup.

If the "outdated" feeling is coming from your site being behind current releases, our changelog and security advisories pages are the two most useful things to hand to whoever is managing your hosting — the advisories page lists every security issue we've disclosed and the version that fixes it.

If you're on Kentico Xperience 13 and the audit findings are pushing you to evaluate what "current" should look like, the upgrade overview to Xperience by Kentico walks through the process feature-by-feature, including the migration tool. That's worth reviewing with your website host before committing to a remediation plan — the effort shape is very different depending on which parts of KX13 you actually use.

The commerce angle you called out — order management, invoicing, payments, all in one DXP — is exactly the positioning we've been leaning into, so it's encouraging to hear it's landing with an IT practitioner who's actually running those flows. The fact that you're recommending Kentico to colleagues tells us the experience is holding up in real use.

On AI-enabled features, there's more coming in every refresh — if you want to stay close to what's rolling out, the changelog is the single source of truth and the Kentico Community is where our product team and users trade notes on what's next.